Theme editor doesn't show - DesignManager must not be null error
Hi,
I'm experiencing problem with Theme Editor & default portal themes. Problem was probably started by importing custom themes from older version of portal (current configuration is NW2004 SPS19, Java stack). After entering System Administration / Portal Display, theme editor doesn't show up and defaulttrace contains following error:
#1#java.lang.IllegalArgumentException: DesignManager must not be null.
at com.sapportals.portal.ssd.userInterface.InitialPage.<init>(InitialPage.java:74)
at com.sapportals.portal.ssd.StyleSheetDesigner.doContent(StyleSheetDesigner.java:94)
at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)
at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:646)
at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)
at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:545)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:405)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
I've tried many things - delete custom themes (at first from Theme Archive, then from themes Integrity browser (...irj/servlet/prt/portal/prtroot/com.sap.portal.themes.integrity.browse) and finally I've found traces in the filesystem (I think it was .../irj/root/portalapps/com.sap.portal.design.urdesigndata/themes/customer)). So there should be no trace of custom themes in the system (as suggested in thread Theme Editor no showing content.), but the problem remains.
And there's more I found. We have 2 same systems installed on one server (both have own Oracle database+NW 2004 SPS19). The other portal works fine and without any problems, even with the same themes imported - it didn't create any error so I wonder if the problem doesn't lie somewhere else.
One more thing I noticed, which is different among these two portals, is the bahaviour of default themes - when I start ...irj/servlet/prt/portal/prtroot/com.sap.portal.themes.integrity.browse on both portals, the one which works, has also its and portal subnodes under every theme from SAP. On the other portal, only one theme shows all - the sap_chrome. Other themes contain only ur subnode. I've tried to compare filesystems of both portals (but only directries which I found through search for "sap_tradeshow"), but I haven't noticed any differences. What else could be different?
I tried many things, but without any effect. Could anyone help me, please? I'm running out of ideas and thinking about reinstalling the portal, which isn't prefereble solution.
Hi,
It's really hard to say, where's the problem. I think you should reinstall it..., probably some components of your EP wasn't installed correctly.
Regards,
Juraj
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