Out-of-warranty phone support

My PSC 6180 has stopped printing wirelessly from my Windows 7 laptop. I am considering buying the one-time phone support, but is that $20 for one phone call or one issue? I seriously doubt I can fix this (if I even can) in one (or even two) phone call. Also, does HP guarantee to solve the issue? Will they refund my $20 if they can't?

Here are a couple of ideas:
1. Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju... What does it say?
2. On the printer software CD there may be an L3_uninstall program in the ccc/utils folder. Try to run that for a thorough uninstall.
3. Do NOT re-load software from the CD as it is probably outdated. Get the latest software for your printer from the "Support & Drivers" link at the top of this page.
Since your printer appears to be on your network, your PC's inability to see it is likely a firewall in the way. Usually this is a firewall associated with your antivirus program. What do you use?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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What are the support or replacement options for my out of warranty phone?

My beloved 3G, that I use now as a jump drive and an iPod, just died. Dead dead. No response from any buttons, no reset ability, no restoring... Nothing, other than if i charge it it gets really hot. Really really hot.
I have purchased two MacBooks, four iPhones and one iPad over the past three years for myself and my family, and I am wondering what support apple will offer me for my new doorstop. I know it won't be free and I understand that..... But????? Anything? Anyone know? Can I upgrade? Replace? Repair?
Thanks in advance.

There is nothing special provided in this regard regardless how many Apple products you have purchased over the last 3 years.
Apple offers an out of warranty or not covered under the warrant "repair" price, which pays for an exchange for the same model at a significantly reduced price off what was the full retail sales price. The cost is $199 plus applicable sales tax and the exchange will include a 90 day warranty. This does not require signing a new two year contract with AT&T. This will be for another 3G - the same color and storage capacity. Not sure if Apple offers this for an iPhone that is no longer activated with AT&T, but as already provided, there will be no charge at an Apple store to have a diagnostic check run on your iPhone to determine where the problem lies. If only the battery, Apple has a price to replace the battery only, or you can use a 3rd party for this, or try to do it yourself if you are so inclined.
http://www.apple.com/support/iphone/service/faq/#warranty7

How i can replace my out of warranty phone 4.

I have bought my Iphone 4 in France , approximately 2 years ago, during all this time i broke front glass, also i have some problems with it. What should i do? Can i replace it in France with surcharge?

What should i do , if near my city Apple store is absent ? I bought my phone under the contract ! At this moment I am in Toulouse, here i have only some other apple stores(some kind of them) , i can't make an appointment in these shops through the Internet. Can I exchange my phone in local shops ? Or can I exchange it from the operator at which I bought phone?

Out of warranty Iphone 5 replacement - can I do this in-store without a genius bar appointment?

My Iphone 5 has died and despite attempts to fix this in-store I have been told that I will need to buy a replacement out-of-warranty phone. I have been through the genius bar process last month to try and fix the phone but without success. I now simply want to buy the replacement phone (at the reduced rate as the phone was not damaged by me). Do I need to make an appointment in the apple store or can I just show up and purchase this, as long as I have the broken old phone with me? Any similar experiences? I'd be grateful for any advice. I don't want to make a wasted trip to the Apple store just to be told I need another appointment! Thanks

You could BUT only if you are prepared to wait for a gap or a no show, possibly all day
Far better to make an appointment and know you will be seen
the genius will examine your iPhone and if satisfied it qualifies should offer an out of warranty exchange unit ($269 in US )

Hi i have an i phone 4 that unfortunately is just out of warranty, and when i plug it in to i tunes shows error code 9, i am due to buy a new phone and am looking at an i phone 5, can anyone advise me if the 5 is as unreliable and rubbish like the 4

Can anyone advise me i have an i phone 4 and unfortunately when i plug it in to I tunes its picked up by the lap top but when it goes to reload with the bar on the screen it goes off and all i get is error code 9, i have tried for weeks to fix this and get no were if even tried putting on new firm ware ect but still has nothing, the sync is all grey so i cant click that, basically its a black bit of platic ive got here not an iphone and unfortunately one that has ran out of warranty. I have recently started my own company and need 4 contract phone 1 for me and 3 for my staff, i no the i phone 5 is a new phone so no will be able to tell me if its going to be as useless or unreliable as my 4,my staff are telling me to got for the 5 but im woried about waisting my money, or could any one advise me on an alternative for my lads. Thanks

Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
http://support.apple.com/kb/TS3694
Solution below.
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

How do you know if your apple warranty is run out on I phone so I can buy apple care

How do you know if your apple warranty is run out on I phone so I can buy apple care

Check Your Service and Support Coverage: Apple - Support

Is it possible to request Express Replacement Service (out of warranty) through the online support?

I fell in a river with my iPhone 4S in pocket and after trying the various tips for drying it out, etc, it will not turn back on at all and it is pretty clear it is kaput. I have determined my best option is to send it in to Apple for an out of warranty replacement, and I would really like to pay for the Express Replacement Service so I can get a new one ASAP (I live nowhere near an Apple Store, so that is not an option), but I do not see anywhere to request this through the online support method. Anyone know how one can request ERS online? I would just call in to request it, but I can't do that without a working phone.

If it has been less than 12 months, the "Deauthorize All" command will be grayed out. However, if you contact iTunes Customer Service, they can enable it for you.
Do not start a new account unless you really need it.
And yes, going forward, deauthorize a computer before doing any work on it. If the computer is working and accessible, you can authorize/deauthorize it as often as you wish.

Display Seperating From Frame, "New" Phone Is Out of Warranty?

I bought my Z1C online (eBay) on June 7th, 2015 and the display has since started to seperate from the phone's metal frame. The issue has only gotten worse and after calling Customer Support, I was informed my phone is out of warranty. Would this mean the phone is not new? Sorry for the quality of the photos, had to use an old phone for the pictures. Is the new even though its past the warranty period?What are my options for repair?

Contact the seller regarding this issue, it could be that the seller brought it a while back.

Does my phone qualify for out of warranty replacement?

Hi all,
I have just dropped a dumbbell on my iphone 3GS, (dohhh!), the screen has cracked at the top but shattered down the bottom. The phone is still on and charges however i cant use touch screen at the bottom where it has shattered, there allso tiny bits of loose glass at this part.
The phone is out of warranty but would I qualify for the out of warranty replacement? I would jsut go to Apple and ask but its not very close!
Thanks

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

I have just updated my iPhone 4 with latest IOS 7 and now wi fi greyed out and Bluetooth not working. Tried reset, restore everything - no use. Its out of warranty too. I refuse to pay for a new phone when clearly this is an apple issue not phone issue.

Can anyone help? I updated my iPhone 4 with latest iOS 7 and now wi fi is greyed out, Bluetooth won't work and tbh am so angry! Phone now out of warranty so apple won't help without it costing me. Don't want to pay as its an apple problem not phone problem. It worked ok before. Tried everything, even clearing it down. Can't even back it up now unless I connect to a pc!

I have not had wifi since November when I upgraded to the newest IOS version. I called the Apple help line and they told me some things to do and I tried them all and they worked for a few hours and then wifi shut off again. I kept doing what they told me and it worked for a couple more days and then I could never turn it on again. My blue tooth doesn't work either. I had to actually increase my data usage with AT&T becuase of this. When I did that in December I went to the Apple store and was told that it is a hardware issue and since my phone is out of warranty I would have to pay for a new phone because they could not fix the issue. My upgrade isn't up until June 2014 so not only do I have to wait for the upgrade and I am not paying for a new phone but I have to pay $10 plus extra a month on my cell phone bill because I was going over on my Data!!! I have been beyond upset about this and Apple is not doing anything about this nor did they offer up some way to resolve the issue because obviously it is not just some rare incident if several people are having this issue. Who knows how many people out there have had this issue and have not said anything about it. Now there is a newer update that I can't do because it requires wifi in order to download.
June can not get here fast enough and I may not go back to Iphone after dealing with this for so long with no help from Apple.

If my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?

if my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?
i heard apple can upgrade my phone if a pay a specific amount? is this correct?
also if my phone is out of warranty how much would it cost for it to be replaced?

Apple does not repair smashed phones. It will replace the phone with another iPhone 3G as an out of warranty exchange for 199.00 USD.
You should check with your carrier to see if you are eligible for a subsidized iPhone 4. It may cost you the same as the out of warranty replacement for a phone almost 3 generations old.

1 month out of warranty...my phone needs to be replaced...Screen problems

My phone is one month out of warranty and the friendly and polite person at
theapple store informed me that it would cost more to repair my phone than get a new one...I am very dissapointed that an Apple product only lasts one year.
For no appearant reason,a couple times a day it scrambles
into a colored mess and shut off the phone. It usually takes several tries to shut off and reset the phone before it works again. The guy at the apple store suggested it was a bad video card or something and it would cost apx $200 to repair or about the same to buy a new one. After speaking to ATT this would change my rate plan to a higher cost and I would lose over 5000 rollever minutes. I am stuck in a bad spot and quite frankly it leaves me with a poor impression of apple products. Im not sure I want to spend the money to get another phone that will fall apart a month after the warranty ends.
anyone have a similar problem or suggestions??

Apple doesn't have a menu of repair services.
For an 8GB first generation iPhone, the "repair" cost is $199, which pays for an exchange.
I have always used Macs for personal use. I have a TiBook (laptop) purchased in the spring of 2002 which is still going strong, and my primary computer is a 17" PowerBook that is approaching 3 years old with no problems. Since I prefer a laptop which is transported on occasion - more often in the past, I usually purchase the AppleCare extended warranty to extend the standard one year warranty by an additional 2 years, which I didn't have to use with my TiBook, and I haven't had to use with my 17" PowerBook either.
I purchased a first generation iPhone on the release date and I was using it up until purchasing the iPhone 3G a month or so after the release date with no problems. This is unfortunate, but it can happen, as it can happen with any computer brand or smart phone brand.
I don't understand why purchasing an iPhone 3G would force you to change your current calling plan with AT&T and lose your rollover minutes. When I purchased the iPhone 3G, the calling plan I had with my first generation iPhone transferred to the iPhone 3G and I didn't lose any rollover minutes.

HT201401 my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

my iPhone 5 randomly switched itself when somebody was calling me and now won't turn on. it had 90% battery, I've tried factory reset, connecting to iTunes and nothing works. the phone is approx 18 months old so surprise surprise out of warranty.

My 5S just started doing this on Thursday: every fraction of a second or so it oscillates between connecting and disconnecting with the charger (USB or wall, doesn't matter). Since it's still under the limited warrantee, I took it to the local Mac dealer (I live in a small town w/out an Apple store) and they shipped it off. I'm waiting now for the replacement--telephonless, too!
What concerns me is that many people seem to be having this issue.
You were right to be suspicious of the Apple store employees. Once they replicated the behavior that you experienced, they should have immediatly offered to exchange your phone. Anything else, in my opinion, is unacceptable. As long as your phone is still doing it, I'd go back, ask for the manager and tell them to exchange your phone.

Could a phone be out of warranty and never been activated?

Could a phone be out of warranty and never have been activated? What about replacement phones that were given to someone else and have never been activated? How long is the warranty on those?

Warrant is the from the date of purchase, not whether you have activate it or not.

Out of warranty support rip off

I have an Aspire M5-583p laptop that I just upgraded to Windows 10 and installed the new drivers recommended from Acer. I found that I had an issue with the microphones were not found by the sound input on my device manager and called support online. The tech named Suresh for the out of warranty contractor remote in and after only pinging an IP address of 127.0.0.0 (this will always fail) told me that I have a corrupt windows DLL file and if I purchase a support ticket (ranging from $99.00 to $299.00) that he would be able to resolve the issue. I said that if it was a Windows DLL issue that I was going to call Windows support and he said that Windows support would only be transferring me back to their support site. When I asked to have him send me a copy of our transcript he closed our conversation out and dropped the link. After that I went ahead and re-downloaded the Realtek Audio Drivers and resolved my issue (in which Suresh vehemently said that the driver was not the issue).

Hi realswampdog,
Sorry, that's not a good experience for sure. Can you send me a bit more information about how you got to this support team, and am I correct in assuming that this was a chat session?
I'd like to review and hopefully provide some useful feedback to our teams internally because that's not the experience we want people to have when they do have an issue that it outside of the warranty entitlements.
Thanks,
Cory

Out-of-warranty phone support

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