Outlook 2007 POP3 sent emails don't work

about 3 days ago our sent emails on our 2 user btinternt accounts stopped being received. it's definately an outlook setting problem as emails sent directly from btmail work fine. I've attempted to use all the settings recommended by BT to no avail. I have 2 other non bt accounts in outlook and they send fine. receiving emails no problem. tried changing to IMAP but that didn't cure the problem, so reverted to pop3, which suits us much better. any ideas please?

I use the following settings in Outlook and they work without problem. It may be that you will need to delete the account and set it up again. If you do delete it make sure that you back up any emails that are on your computer.
Your Name
Email address: Full btinternet email address
Account type: IMAP or (POP)
Incoming server: mail.btinternet.com
Outgoing server: mail.btinternet.com
Logon information:
User name: prefix only of email address
Password: Email password
Tick remember password
Do not tick Require password auth (SPA)
Click Button More settings
Tick box my out going server requires authentication
Tick box use same as incoming
Do not tick log onto incoming server
Advanced Button
Incoming server 993 or (POP 995) Tick requires SSL
Outgoing server 465 Use following type encryption SSL

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Outlook 2007 receiving duplicated emails

I am receiving duplicated emails in Outlook 2007.
I recently moved from Outlook 2003 to 2007 I do not know if this is significant or not. I do not believe the problem started immediately upon the update.
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PaddyRay wrote:
I am receiving duplicated emails in Outlook 2007.
I recently moved from Outlook 2003 to 2007 I do not know if this is significant or not. I do not believe the problem started immediately upon the update.
Hi.
How many accounts are you checking ?
Are you receiving the exact same duplicate emails each time you check, if so - how many ?
One reason for possible duplcate receipt can be due to the server not completing a "fetch" session. If this signal is not received at the server, then it assumes that the emails haven't been received, so doesn't really anything like mark them as received (or read, or sent to the Trash folder). Hence another server check for emails will receive these same ones again (and any new ones).
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I use the following settings in Outlook and they work without problem. It may be that you will need to delete the account and set it up again. If you do delete it make sure that you back up any emails that are on your computer.
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Message Edited by karenbee on 02-02-2009 08:55 PM
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Hi Karebee and welcome to the forums!
I'm sure that this is a coincidence. BB messenger is totally separate from your email.
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Outlook 2007 POP3 sent emails don't work

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