Outlook 2010 - Automatic signatures for auto-mapped shared mailbox..

Hi,
I have recently received below 02 requests for a shared mailbox:
Automatic signature or standard bottom lines for shared mailbox, user have full mailbox and send as permission?
Automatic response and auto delete of all incoming mails for shared mailbox?
Is there a way to achieve this, Please help!

Hi,
If you want to set separately default signatures for each mailbox, primary mailbox and shared mailbox, I'm afraid there is no way to achive this goal from Exchange side, you may need some third party software.
Here is a similar thread for your reference.
https://social.technet.microsoft.com/Forums/en-US/5c62c553-7533-4547-b49d-dcbffeb447e1/outlook-2010-automatic-signatures-for-automapped-shared-accounts?forum=outlook
To create automatic reply, you can use the Set-MailboxAutoReplyConfiguration command. And if you want to delete all messages for incoming to this share mailbox, you can run the New-InboxRule command to create an inbox rule for this shared mailbox to delete
incoming messages.
More information about these commands:
https://technet.microsoft.com/en-us/library/dd638217(v=exchg.141).aspx
https://technet.microsoft.com/en-us/library/dd335170(v=exchg.141).aspx
Best regards,
Belinda Ma
TechNet Community Support

Similar Messages

Outlook 2010 users getting Password Prompt until shared mailboxes are removed

Hi,
some (around 20) of my 3000 outlook 2010 users are getting Password Promts while using outlook.
This started end of last week without any change to the environment.
The prompt goes away if we unmount and remount additional mailboxes they have mounted.
Any idea what could be causing this or where to start debugging?
Backend is Exchange 2013 and 2007 in migration.
Thanks for every idea

Hi,
How did you mount additional mailboxes? Via File > Account Settings > Account Settings > Double-click the Exchange account > More Settings > Advanced tab > Add?
Are the additional mailboxes hosted on the same version of Exchange server with thoese mailboxes with the password prompting issue? If this is the case, this issue often happens if you have a hybrid deployment of Exchange Server. To resolve the issue,
please have a look at the following KB article and follow the instructions to fix it:
https://support.microsoft.com/kb/2834139?wa=wsignin1.0
Please let me know the result.
Reagrds,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

How to get digital signature for Google Map geocoding V3 in PL/SQL?

Hi, Gurus:
    Could anyone provide me an example about how to generate digital signature for Google Maps service v3 in PL/SQL? We tried to upgrade our program using Google maps service from v2 to v3. We are using PL/SQl on background to send request to Google for geocoding. We found some sample code to register with digital signature, but none of them is based on PL/SQl. Notice I used Google business client ID "gme-XXX" and wallet.
https://developers.google.com/maps/documentation/business/webservices/auth#digital_signatures
Google Maps API - more URL signing samples
Here is my code for V2. I notice in order to get signature, I need to use HMAC-SHA1 algorithm.
procedure Get_Geocoding(P_s_Address in varchar2, P_s_Geocoding out varchar2, P_n_accuracy out number, P_b_success out boolean) is
l_address varchar2(4000);
l_url varchar2(32000);
l_response varchar2(3200);
n_first_comma number;
n_second_comma number;
n_level_length number;
BEGIN
/* TODO implementation required */
l_address:=APEX_UTIL.URL_ENCODE(P_s_Address);
l_address := replace(l_address,' ','+');
l_url := 'http://maps.google.com/maps/geo?q='||l_address||'&'||'output=csv'||'&'||'client=gme-XXX';
l_response := utl_http.request(l_url, APEX_APPLICATION.G_PROXY_SERVER, '/u02/app/oracle/admin/apexsb/wallet', 'XXXXXXXX');
n_level_length:=0;
n_first_comma:=instr(l_response,',',1,1);
n_second_comma:=instr(l_response,',',1,2);
n_level_length:=n_second_comma-n_first_comma-1;
P_n_accuracy:=0;
if n_level_length>0 then
P_n_accuracy:=to_number(substr(l_response,n_first_comma+1, n_level_length));
end if;
l_response:=substr(l_response,instr(l_response,',',1,2)+1);
--dbms_output.put_line('In function: l_response ='||l_response);
P_s_Geocoding:=l_response;
if (P_s_Geocoding<>'0,0') then
P_b_success:=true;
--dbms_output.put_line('true');
else
P_b_success:=false;
--dbms_output.put_line('false');
end if;
END;
Thanks!

Hi, guys:
    I tried to generate digital signature for Google map service
     Maps for Business: Generating Valid Signatures - YouTube
    Generating an HMAC-SHA-1 Signature Using Only PL/SQL
      OAuth and the PL/SQL | Data Warehouse in the Cloud
   but I got error message from Google:
Unable to authenticate the request. Provided 'signature' is not valid for the provided client ID. Learn more: https://developers.google.com/maps/documentation/business/webservices/auth
   I think there is something wrong with my code to generate signature, as if I remove the part regarding client and signature, it will work, can anyone help me on this problem?
/*Procedure Get_Geocoding is used to get geocoding with accuracy level for V3 business account, you can find Google map digital signature descrirption from
https://developers.google.com/maps/documentation/business/webservices/auth#digital_signatures
if geocoding is 0,0, procedure returns false to indicate failure of get geocoding*/
procedure Get_Geocoding2(P_s_Address in varchar2, P_s_Geocoding out varchar2, P_n_accuracy out number, P_b_success out boolean) is
--private key for Google business account, this is provided by Google with client name.
l_private_key_src varchar2(200):='xxxxxxxxxxxxxxxxxxx';
l_private_key_b64_alter varchar2(200):= translate(l_private_key_src,'-_','+/');
l_private_key_bin raw(2000);
l_client_name varchar2(100):='gme-xxx';
l_signature_mac raw(2000);
l_signature_b64 varchar2(200);
l_signature_b64_alter_back varchar2(200);
l_Google_service_domain varchar2(200):='http://maps.googleapis.com';
l_address varchar2(4000);
l_url varchar2(32000);
l_path varchar2(32000);
l_response varchar2(32000);
l_page UTL_HTTP.HTML_PIECES;
n_actual_length number;
json_obj json;
json_tempobj json;
jl_listOfValues json_list;
json_geom_obj json;
json_loc json;
l_lat VARCHAR2(40);
l_lng VARCHAR2(40);
l_status VARCHAR2(255);
json_accuracy json;
--temp_string varchar2(10000);
n_first_comma number;
n_second_comma number;
n_level_length number;
BEGIN
/* TODO implementation required */
l_private_key_bin := utl_encode.base64_decode(UTL_I18N.string_to_raw(l_private_key_b64_alter, 'AL32UTF8'));
l_address:=APEX_UTIL.URL_ENCODE(P_s_Address);
--dbms_output.put_line(l_address);
l_address := replace(l_address,' ','+');
l_path := '/maps/api/geocode/json?address='||l_address||'&'||'sensor=true';
dbms_output.put_line(l_path);
l_signature_mac :=DBMS_CRYPTO.mac(UTL_I18N.string_to_raw(l_path, 'AL32UTF8'), DBMS_CRYPTO.hmac_sh1,l_private_key_bin);
l_signature_b64:= UTL_RAW.cast_to_varchar2(UTL_ENCODE.base64_encode(l_signature_mac));
l_signature_b64_alter_back:=translate(l_signature_b64,'+/','-_');
dbms_output.put_line(l_signature_b64_alter_back);
--get response from Google map service
l_url:=l_Google_service_domain||l_path||'&client='||l_client_name||'&signature='||l_signature_b64_alter_back;
--l_url:=l_Google_service_domain||l_path;
dbms_output.put_line(l_url);
l_page:=utl_http.request_pieces( l_url, 99999);
for i in 1..l_page.count loop
l_response:=l_response||l_page(i);
end loop;
n_actual_length:=length(l_response);
dbms_output.put_line(n_actual_length);
dbms_output.put_line(l_response);
--parse JSON result
json_obj:=new json(l_response);
l_status := json_ext.get_string(json_obj, 'status');
IF l_status = 'OK' then
jl_listOfValues := json_list(json_obj.get('results'));
json_tempobj := json(jl_listOfValues.get(1));
json_geom_obj := json(json_tempobj.get(3));
json_loc := json_ext.get_json(json_geom_obj, 'location');
l_lat := to_char(json_ext.get_number(json_loc, 'lat'));
l_lng := to_char(json_ext.get_number(json_loc, 'lng'));
P_s_Geocoding:=l_lat||','||l_lng;
dbms_output.put_line('##########'||P_s_Geocoding);
case json_ext.get_string(json_geom_obj, 'location_type')
when 'ROOFTOP' then P_n_accuracy:=9;
when 'RANGE_INTERPOLATED' then P_n_accuracy:=7;
when 'GEOMETRIC_CENTER' then P_n_accuracy:=5;
else P_n_accuracy:=3;
end case;
P_b_success:=true;
else
P_b_success:=false;
P_n_accuracy:=0;
P_s_Geocoding:='0,0';
end if;
END;

Outlook 2010 keeps prompting for password

Hi,
We use Exchange 2008 and Outlook 2010. For some reason, Outlook 2010 keeps prompting for password. My use entered the password and checked "Remember Password" box, but next morning when he logged in, he still got the prompt.
I removed the Outlook credential for Outlook listed under Password Credential in Control Panel, but still no help.
Please advise!
Thanks in advance!
Grace

Hi Grace
1. Open Outlook 2010. Click File>Account Settings>Account Settings.
2. Click the E-mail tab, click the Exchange Online mailbox, click Change…
3. Click More Settings…. Click the Security tab, make sure the Always prompt for logon credentials box is unchecked.
Please mark it answer if it helps you solving your problem
Amit Kotha

Message recall outlook 2010 greyed out for shared mailboxes

Hello,
Can anyone advise if it's possible to recall a message sent from a shared mailbox? The user has full access permissions to the shared mailbox but the 'recall this message' option is greyed out.
We have installed the hotfix below but it says the update is already installed on the system?
http://support.microsoft.com/kb/2475877/en-gb
This is using Windows 8, Outlook 2010 32bit and Exchange 2007 SP3.

Hi,
Recall message is an Outlook feature. Actually, we have a dedicated support team regarding the Microsoft Office Outlook. I recommend you ask your question on our Outlook forum which is staffed by more experts specializing in this kind of problems. Thanks
for your understanding.
For your convenience:
http://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook
Hope it helps.
If you have any problem with Exchange server, welcome to our Exchange forum.
Best regards,
Amy Wang
TechNet Community Support

Outlook 2010 - new prompting for password

After installing Office 2010 Beta and working fine for about a month and a half, Outlook started prompting for a password. The machine is on the domain so the Outlook did not prompt before. If you cancel the prompt, everything seems to work fine. This happens on both Windows 7 64-bit and Windows XP. It started happening to all known users on Office 2010. The problem started on January 8, 2010.

I have searched all over for a solution to this crazy problem and some of them highly technical and poorly explained and were for outlook 2003 and 2007. Finally I found this less than 2 minute fix that works. http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/
This is not my fix but glad to pass along something that actually works. Give Kudos to the "how-to-Geek" and post in other forums to help out all your frustrated friends.
1. Close outlook!
2. go to my computer and then paste this into the address bar. %userprofile%\AppData\Roaming\Microsoft\Protect
3. rename the very long file name S-1-5......etc by appending "-old" to the end of the existing file.
4. now re-open outlook and you may be request for your password. If so enter it and check the remember password box
5. now go back to %userprofile%\AppData\Roaming\Microsoft\Protect by searching in windows explorer or my computer and you should see the renamed long named file
and a brand new long named file.
This should work for you. If not, then do a shut down and reboot a time or two. Then try reopening outlook 2010 and your problem should be fixed. Save
this link: http://www.howtogeek.com/howto/windows-vista/fix-for-outlook-2007-constantly-asking-for-password-on-vista/
because this problem is likely to recur sporadically because of microsofts pushed updates that cause more problems than they solve. Turn off automatic updates so MS cannot keep screwing up your system and snooping.
This fix was explicit for Vista but worked fine for me on Windows 7 64 bit running outlook 2010. Post your results to see if it works for others please. I know everyone is tired of chasing their tails on this problem and even posted fixes have
been so vague that you need to be a software engineer to follow them. If you have other fixes for this I know everyone would appreciate people posting all the steps from the beginning to end and assume that we know nothing at all. Post all the
paths and explanations in simple terms please.
I hope this helps.
Rick Nelson

How do I grey out outlook 2010 & 2013 Signature Options

Hello,
I know by using the administrative templates for outlook 2003/2007 that you can disable, or grey out the ability to make changes to your signature. Our company is looking to deploy a template signature, and we want to have the ability to disable users from
changing their signatures. We are using Office 365 for e-mail and outlook 2010/2013. Obviously if the user wants to edit their signature to each e-mail they write (manually) we can't control that.
What I am looking for is a way through group policy, local registry settings or something else that will allow us to disable users from changing signature settings. The only setting similar to this for the ADM Templates for 2010+ is to completely disable
signatures, which we obviously do not want.
Please let me know if you have any other ideas/suggestions.
Thank you!

You can disable many commands using DisabledCmdBarItemsList - this is in the GPO under Outlook > disable Items in user interface > custom
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\outlook\DisabledCmdBarItemsList
String name: TCID1 (where 1 is incremented for each command you want disabled)
The value for the Insert Signature command on the ribbon in forms is 5608 but I didn't see any other signature commands on the list - and it doesn't disable the right click, choose signature command. A spreadsheet with the command id's is here - http://www.microsoft.com/en-us/download/confirmation.aspx?id=6627
http://www.slipstick.com/how-to-outlook/group-policy-disable-commands/
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
Subscribe to Exchange Messaging Outlook weekly newsletter

Outlook 2010 - Contacting server for information

When attempting to print an email that contains many embedded html links (Avis Rentals, SouthWestern Airlines, etc.), Outlook 2010 has a pop-up that reads "Contacting the server for information" where it sits for at least 15 minutes. (I know this has been
asked many times, but I've not found a solution.)
Details:
- This error occurs when running through my firewall, or having the firewall disabled, or the DMZ, or connected directly to our ISP.
- The time it takes for the Preview to appear is directly related to the number of links/images the email contains. The more links I remove from the code, the faster it downloads (by faster, I mean it goes from 15 minutes to 10 minutes.)
- Packet inspection shows Outlook (and Word, as they share an html engine), downloading the same links over and over.
- I have tried this on Windows 7 (64 and 32), and Windows XP (64 and 32), running Office 2010 with Exchange 2010. We did not have this problem until we installed Outlook 2010.
- Tried Office 2010 SP1, but did not fix the problem.
- Problem occurs to a lesser extent when tryng to forward the email - it takes about 2 minutes to forward.
- Word Trust Center logging and Outlook Troubleshoot logging does not show anything.
- Have tried Exchange Cached mode, disabling add-ins, having Outlook use html to connect to Exchange, Turning off Exchange to Outlook encryption, disabling Outlook Anywhere, removed all Add-ins, etc.
Are there any other suggestions? Is there an official fix?

After working with Microsoft on this I am convinced the problem is with the images in the emails that fail. We ran a trace and found that the images linked to were either
not available or improperly designed or both and Outlook retries every one. You can cancel repeatedly (20x for airline itineraries) or block images using the registry kludge. Ultimately, airlines and othersite using
imbedded images need to fix their emails and/or their sites. Here is a trace and Microsoft commentary about a sample itinerary email:
Email Subject: eTicket Itinerary
This email is the itinerary and Outlook user is experiencing same issue while printing and forwarding this particular message
We gathered fiddler trace while reproducing this issue and below is what I found in fiddler trace
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
GET
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif
502
Fiddler - DNS Lookup Failed (text/html)
Outlook was trying to connect to the above URL (highlighted in yellow) and was failing. Outlook tried connecting to this 88 times.
Try to browse the above URL in a browser
http://uwebadmin/img/eTicket/Bullets/dot_Small.gif and the DNS will not able to resolve this for you.
The key factor in the delay we are seeing is a 1x2.gif image. In your first sample email labeled “eTicket Itinerary”; this HTML code contains 88 of these images in
the body. The original message was designed like a web page, and apparently the web designer felt they couldn’t trust the browser to handle cell spacing and non-breakable spaces, and decided to use a transparent 1x2 pixel GIF image instead. So
any place in the message they wanted to enforce a space, they used an image. This is very bad for Office 2010, since each of these will require an Office Art (OART) shape and an explicit download of the image to include in the forwarded (or printed)
email. In addition, the server has placed the image on a share that is not supporting HTTP 1.1 OPTIONS verb, which eats up valuable time as the server bounces back an error on every image collection.
Simply put, Outlook and Word 2010 are not web browsers. Each image is considered separate from any other (a unique link). This is unlike a web browser which treats images
like a pool of resources and will reuse the same one over and over if two tags share the same link path. So whereas a browser only needs to pull the image once, we will pull it for every image. In addition, given this scenario we don’t guarantee
rendering of content designed for web pages and not email. This is clearly web page designed.
In my opinion the use of images for spacing is a very pre-1998 rendering methodology, and extremely inefficient for modern HTML, but is clearly done for old browsers that didn’t support
explicit table layout. While the company might have wanted to render that way, it makes for an awful email content experience, since users cannot easily select or edit such non-space “spaces”. In addition, to attach each to the file would bulk up the
email since each image would attach unique. Bottom-line, the problem is due to the content itself. It was not designed correctly for use as email (or should I say, in any email you would edit, or plan to view outside a web browser).
Why we don’t see the performance hit when originally opening the email; It’s been explained because we can download images in the background (it is asynchronous).
But to forward or print, we have to pull the images synchronously
because we need the downloads to complete before we can proceed to the next step. So the reason it only occurs on those specific HTML web sites is by design.
I wanted to recap and let you know up front, least two of the results from the repro steps are “by design”.
1) Using images for spacing; e.g. 1x2.gifs totalling 88 images in the body.
2) Each image is downloaded independent and not shared from resource pool, making just collection of images a slow task (by design given the email).
This explains why other HTML emails don’t exhibit this same performance hit by using more modern HTML designs.
- Microsoft tech

In Outlook 2010/MS Exchange, can't search shared contacts

Have had MS Outlook 2010 for quite some time, and I really like it. However, since I got a new computer, I'm not able to search the contacts of my 2 bosses. Since my one boss has over 1700 contacts, I really need the ability to search his contacts back!
What happens is even if I am in Jon's contacts, it jumps to my contacts to do the search
From Outlook 2010 - File - Open - Other User's Folder - I do press enter when i've typed in the person/company i'm looking for.
Help desk guys have told me it is a compatability issue with Outlook 2010 - which sounds stupid to me since I had no problem till i got a new computer

Hi,
I have done a test on my lab machine and the search result was pretty good.
Please make sure the Outlook version is up to date. Try switching the Outlook to Online Mode and check if the issue persists.
You can also try rebuilding the Outlook Profiles and run Outlook in Safe Mode by:
1. On the Start menu, click Run.
2. Input "Outlook.exe /safe" (without the quotation marks) and click OK.
Note: There is a space between Outlook and the forward slash (/).
3. Please check if the issue persist.
Thanks,
Simon

ScheduleTracking_AddIn: Error installing Outlook 2010 add-in for time reporting in calendar

Hi,
I am not sure that this is the correct forum for my question... it’s not obvious where to post.
I was looking for solutions for keeping track of calendar entries in Outlook 2010 and came across a
sample add-in contributed here:
http://msdn.microsoft.com/en-us/library/hh144973(v=office.14).aspx
The add-in has to be built using Visual Studio 2010 – which I do not have – and I was not able to load the project in Visual Studio 2010 Express.
The author of the code posted an update here
http://blogs.msdn.com/b/officedevdocs/archive/2011/07/20/starting-the-time-reporting-outlook-add-in.aspx where he provided an installation package for the add-in for users who do not have Visual Studio 2010.
The installation instructions warn to expect a dialog box displaying “Publisher cannot be verified. Are you sure you want to install this customization” and that installation can be made to proceed. I am getting the following message, instead:
Customized functionality in this application will not work because the certificate used to sign the deployment manifest for ScheduleTracking_AddIn or its location is not trusted.
Contact your administrator for further assistance.
Is there a system setting under Windows 7 to work around this? I can’t continue with installation.
Thanks,
Ross

Hi Steve,
Your suggestions were very useful! Now that I understand the problem I was able to find the right information.
The following link proved most useful:
http://blogs.msdn.com/b/vsod/archive/2012/10/08/troubleshooting-common-vsto-issues-part-2.aspx
The solution proposed in Common Error 3 solved my problem.
I have one point for others who come across this same security issue. The full error message that I obtained was:
Name: ScheduleTracking_AddIn
From: file:///C:/Temp/Time_Reporting/ScheduleTracking_AddIn.vsto
************** Exception Text **************
System.Security.SecurityException: Customized functionality in this application will not work because the certificate used to sign the deployment manifest for ScheduleTracking_AddIn or its location is not trusted. Contact your administrator for further assistance.
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInTrustEvaluator.VerifyTrustPromptKeyInternal(ClickOnceTrustPromptKeyValue promptKeyValue, DeploymentSignatureInformation signatureInformation, String productName)
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInTrustEvaluator.VerifyTrustUsingPromptKey(Uri manifest, DeploymentSignatureInformation signatureInformation, String productName)
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.VerifySecurity(ActivationContext context, Uri manifest, AddInInstallationStatus installState)
   at Microsoft.VisualStudio.Tools.Applications.Deployment.ClickOnceAddInDeploymentManager.InstallAddIn()
The Zone of the assembly that failed was:
MyComputer
The last line is misleading as it suggests that Inclusion List Security setting needs to be configured for the
MyComputer zone, since installation was from a local drive. However, doing so did not resolve the issue. I had to enable the
Internet zone to install the add-in.

Outlook 2010 keeps prompting for password every morning

Hi,
We run Exchange 2007 on Windows server 2008. All SP and updates are up to date.
About a month ago, two users got prompt for user credential in Outlook every morning, but other users in the domain are fine. Below are what I have tried but no help.
1. Deleted user credential for Outlook in Credential Manager
2. Recreated Outlook profile
3. Disjoin and rejoin their computers to the domain
I can repeat the problem on another computer with the user's account log in.
The problem only happens in the morning, once the user entered the credential, Outlook starts to update new email and it will be fine for the rest of the day.
Only two users have this problem. I can't figure out if they have anything in common. Since I can repeat the problem on another computer, I assume this problem should be related to user account.
I need help!
Thanks in advance!
Grace

Hi,
As per the information and details provided by you, to solve the Outlook 2010 password problem, please follow these steps: -
Firstly, you try to
change the profile.
Open Control panel/Mail/Select the profile and click Properties.
Select the mailbox and click the
Change button.
When inside the profile you will see tabs at top for
connection and security.
Please make sure you have selected
Negotiate authentication, and have unchecked the box that states
Always prompt for login credentials.
Then check if you are using
HTTP to connect with exchange, if so uncheck this and apply the changes.
Close Outlook if open and reopen Outlook.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G
Hi Goyal,
Thank you very much for your reply. The Outlook settings are the same as you described. We do use HTTP to connect to Exchange. I unchecked it and see what happens tomorrow. but just FYI. All Outlook has the same settings with HTTP connection checked. Only
two specific accounts have the credential issue.
Will update you tomorrow.
Thanks,
Grace

Outlook 2010 keeps prompting for credentials

Hello,
I have just about every user experiencing an issue with Outlook 2010 where Outlook keeps prompting for credentials. This has been happening ever since recent Microsoft Office updates that rolled out last week it seems. All my users still have connection
to the exchange server and can send/reply just fine. Issue occurs on both 32 bit and 64bit versions. This prompt will appear every few seconds and is becoming a nuisance for all my users.
I have attempted the following with no resolution:
- removed credentials from credentials manager
- ran Outlook in safe mode
- ran repairs on Office
- completely removed and re-added users Outlook profile (profiles are manually configured)
- made sure Office is up to date
- configured Outlook account on freshly imaged PC

Hi,
For this issue, you can first try some suggestions in this forum content:
Why does Outlook keep prompting for password
Especially try NTLM Authentication to check the result.
We have received some report about this issue since the February 10, 2015 update for Outlook 2010 (KB2956128). If you have installed this update, please note we have realized this issue and once there is any update, I'll let you know.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 randomly asking for password

I know this is a frequent complaint, but I have not found a viable solution to stop this problem.
I am using Outlook 2010 on Windows 8.1 (with all the latest updates)
About a month ago, Outlook started to randomly ask for the username and password on two of my accounts.
I have tried all the solutions that I could find, but none work.
I have 3 accounts set up, 1 for me on a POP account with Verizon, a 2nd for my wife also with Verizon, and a 3rd is an IMAP for work.
I do not have a problem with the work account, but the 2 POP accounts randomly ask for the username/password and by the time I press OK will fail. Sometimes the scheduled send/receive works fine.
There were no credentials set up for these accounts (I have tried adding it and later removed it since it did not help)
I have tried removing the profile and readding as well as removing and adding the accounts again (using the same .pst files), losing my calendar in the process by the way.
If I manually initiate the send/receive, it usually works fine (I may have seen it ask for the PW once or twice)
The usernames and passwords are set up correctly and all the right boxes are checked.
I even set up groups so that the 3 accounts are scheduled at different intervals and the IMAP account only receives mail from the inbox without checking subscriptions and sends.
Any help would be appreciated,
Ken

Hi Ken,
Have you ever tried to clean the credential history cached in Windows Credential Manager? Sometimes incorrect credential cached in Credential Manager will result in this kind of issues:
Go to Control Panel, and then click Credential Manager.
Locate the set of credentials that has Outlook in the name.
Click the name to expand the set of credentials, and then click Remove from Vault.
For more steps to troubleshoot this kind of issue, you can refer to this ForumFAQ thread:
https://social.technet.microsoft.com/Forums/en-US/bcd2d9c2-1a1b-4446-bf32-69fee8cdf11b/why-does-outlook-keep-prompting-for-password?forum=outlook
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 keeps asking for credentials

Hello,
We have a Exchange 2013 server with outlook 2010 clients wich constanly ask for credentials.
even with the option save credentials on.
The Exchange servers are hosted and the clients are not part of a domain and use Outlook Anywhere.
Outlook 2013 clients do not have this problem.
I tried several things:
-new profile
-rename ProtectSystemProider folder
- dword registry Savecredentials
- removed ProtectSystemProvider registry key
- Removed or edited credential manager accounts
We have this problem on serveral Windows 7 clients and Remote Desktop Server 2008 r2 sessions.
Hope anyone can help me.
gr
Cris

Hi Cris,
Please try to clean up the cached credential in your computer. Then fill in with the format of UPN when it prompted for credentials next time and check the Remember my credential to save it. About how to remove cached credentials, please follow these steps:
1. Launch the Credential Manager from Control Panel > All Control Panel Items > Credential Manager.
2. In the Generic Credentials section you’ll see a setting for [MS Outlook] which will include your SSO details. Click the downward-pointing arrow to the right of that value.
3. In the expand details, click Remove from vault. Then Outlook will no longer have a stored copy of your password.
Regards,
Winnie Liang
TechNet Community Support

Outlook 2010 client ask for credential when Exchange 2010 server restart

Hi,
Each time our Exchange server is restarted (most of time for update installation), all open Outlook clients are prompt for credential.
This is annoying because when the users come back, sometime they don't take care about the credential windows and believe that's they don't receive any mail and start to prompt the support when they notice that's their mail come to their mobile but
not on Outlook...
One solution is to ask everybody to shut their computer down every time an update of the server is planned. But as the users are, by design, very lazy and don't really care about this kind of things. It isn't an acceptable solution.
Does anyone know if there is a way for stopping Outlook to ask about credential when it loose temporarily the connection with Exchange ?
Thanks for reading

Hi,
Just checking in to see if the information from Ed (DareDevil57) was helpful. Please let us know if you would like further assistance.
Regards,
Melon Chen
Forum Support
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