Outlook 2010 Cannot Send To One Contact
A couple days ago my sister no longer receives emails from my desktop. I tried sending from a business account that I have - it went. I fired up my laptop, sent an email - it went, so the problem seems to be in the desktop The laptop is on the same internet
connection as the desktop. I ran the pst repair tool. It found a couple minor problems which I told it to repair. . I know if I delete and reinstall the account the problem would probably be gone but I would like to try to discover and repair the problem.
Any help would be greatly appreciated.
Tom --- Windows 7 Pro 64 bit.
Hi,
Please tell her to check virus scanner or 3rd party anti-spam tools, this may cause the not receiving email problem.
Please also have her go to Junk E-mail Options in Outlook ->
HOME -> Junk, set the level of junk e-mail protection to
No Automatic Filtering.
We can refer to this article below, which includes some useful troubleshooting steps when we encounter the issue that emails are not delivered:
http://www.msoutlook.info/question/560
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Similar Messages
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As of 2014-March, the same thing happening on my system. This seems to have occurred, after the latest batch of 28 patches (including SP2 - KB2687455) from Microsoft Updates applied on 13-Mar-2014 and 19-Mar-2014. I have been running Outlook 2010
since it was first available.
An unhelpful error is thrown, after trying to manually perform a Send/Receive:
Not Implemented
While in Outlook 2010, clicking FILE > INFO reveals the following warnings in red:
"Upgrade in Progress. Your mailbox is currently being optimized as part of upgrade to Outlook 2010. This one time process may take over 15 minutes and performance may be affected while the optimization is in progress."
There's an "Upgrade Now" button but it fails to produce any visible result. Next to the button, another warning in red:
"You must upgrade to the latest version of Outlook Hotmail Connector to continue using this e-mail account."
Again, I do not have the Outlook Hotmail Connector installed. Nor have I recently upgraded to Outlook 2010.
I am unable to access ANY account settings, as well as poll my various mailboxes.
While reviewing the list of installed updates (Control Panel > Programs and Features > View Installed Updates), there are 28 approximate patches -
specifically, Service Pack 2 (KB2687455) - that were recently applied to Microsoft Office Professional Plus 2010.
Microsoft, what the #$%# is going on?
I've read some related posts that suggest the core issue is other than what Outlook is reporting. The posts recommend the following. However, in my case, the below steps did not correct the
issue. In fact, the new profile would not allow me to view/manage the associated accounts or data files.
(1) Remove your current Outlook Profile. No worries - this doesn't affect your mail data (.PST files):
http://office.microsoft.com/en-au/outlook-help/remove-a-profile-HP010356455.aspx
(2) Create a new Outlook Profile:
http://office.microsoft.com/en-au/outlook-help/introduction-to-profiles-HA010355553.aspx
Note: Outlook complained "An unknown error occurred, error code: 0x80040154." However, exiting the Mail config window and relaunching shows that the new profile is intact.
(3) If you previously had the Outlook Hotmail Connector installed, reinstall it. If not, then just ignore and the warning should go away after creating a new Profile.
32-bit connector: http://www.microsoft.com/download/en/details.aspx?id=24677I was able to resolve this issue as follows. However, why it occurred is unknown at this time and
unrelated to a corrupted Outlook Profile, as mentioned on my prior post. It seems highly probable that it was caused by the recent batch of Microsoft Updates for this product which included Service Pack (SP) 2.
1) Performed a "repair" of Outlook 2010, via the Control Panel > Programs and Features.
2) Rebooted.
3) Prior to launching Outlook, returned to Control Panel > Mail and configured the location of my PST file (not in default directory).
4) Had to reestablish as off my mail accounts, settings/preferences/etc. This step was the most tedious and frustrating. -
Outlook 2010 wont send emails with attachments
Hello
I was starting to write the question when we found out what the problem was. So I thought I would share our resolution in here, in case someone fall in the same issue.
One of my user with Outlook 2010 cannot send emails with attachments of some size. +-50 kb files works fine.
But when we try a file of 1mb, the mail goes in the Outbox, Exchange status swith from Connected to Disconnected and the email stay there.
The user is in a remote location, connected through VPN with the network where the Exchange 2013 server is
Here is what I did:
1. Re-create Outlook profile: wont work
2. Re-create Windows profile: wont work
3. Check ip settings: fine
4. Try in OWA: wont work
5. Look at Exchange settings for outgoing email size: 10mb
6. Load my user's Outlook profile on another LAN: works fine
That last point made me thought about a potential problem on the remote user's lan. So I did
7. Check VPN config between the remote site and IT site: fine
After googling the problem, I found that website (http://community.spiceworks.com/topic/396793-outlook-2010-client-suddenly-showing-disconnected-from-2013-exchange-server) that suggest to change the DNS setting on the client. However, the DHCP of my remote
user was the router itself, which is giving a DC as primary DNS, and ISP DNS as secondary. I changed the secondary DNS for another DC in our organization, and guess what? Voila! Problem is gone!
Thinking about it that make not much sense, as the primary DNS is always up the secondary shouldn't be queried. But that's what resolved our problem.
Hope it helps someone!
MartinHi Martin,
Thanks for your sharing:)
If you have any question about Microsoft Office, welcome to contact us and feel free to post your issue on Office forum.
Regards,
Winnie Liang
TechNet Community Support -
Cannot Send Mail One of the Recipients Email Addresses is Invalid
Cannot Send Mail One of the Recipients Email Addresses is Invalid
This is the error message I keep getting on outgoing mail. Incoming mail works fine. Does anyone have any suggestions to try?You mean you can receive and send messages when you are connected to your wi-fi network at home with your internet service provider as the internet connection for your wireless network at home, but you are unable to send messages with this account when connected to AT&T's cellular network?
If so, this leans toward your email account being provided by your internet service provider.
Most internet service providers block the use of SMTP servers that are outside of the ISP's network or not provided by the ISP unless the SMTP server is authenticated. Not many ISPs provide an authenticated SMTP server with the email account they provide their customers.
You can do one of two things. The iPhone includes AT&T's SMTP server to select as the SMTP server to use for this email account when you are connected to AT&T's cellular network, but you probably won't be able to use AT&T's SMTP server to send with the account when connected to your wi-fi network at home.
Or you can switch to using an email account that provides an authenticated SMTP server. A Gmail account is one, and a MobileMe account is another. -
Outlook 2010 cannot use Secure Password Authentication
I am the administrator of the server running Microsoft Windows 2003 Server POP3 service since 2008. It hosts my email account. Nobody but me manages the settings of the server and the client side. Until the moment I decided to install Microsoft Outlook
2010 as a client there was Secure Password Authentication working between Outlook 2003 and Windows 2003 Server. After installing of Outlook 2010, when I try to sync, the SPA authentication doesn't work. Nothing is changed on the server side.
Enabling the SPA authentication on the both sides results a communicaton problem between Microsoft Windows 2003 Server POP3 service and Microsoft Outlook 2010 client. When I disable SPA on both sides the connection works but password is sent
as plain text. Actually I started a discussion on
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-cannot-use-secure-password/66dafd66-1b00-43b5-96fb-b8a26254fc77 but I didn't receive an answer with a solution.Snefels,
This is actually a known issue that Outlook 2010 doesn't work well with Windows Server 2003 POP services.
Here is the blog post for the issue:
http://blogs.msdn.com/b/jjameson/archive/2010/04/26/outlook-2010-does-not-work-with-windows-server-2003-pop3-service.aspx
If you read the comments below, you'll found that some readers' shared some workaround/solutions, which reportedly works for others. So you might want to have a look.
Disable SPA on the Windows 2003 POP3 server and do the same in Outlook 2010 POP setup.. using the full email address, "[email protected]" instead of just doug (if using the Secure Password Authentication).
Aravindhan Battepati -
Outlook 2010 cannot save to archive folders listed. Message says that message was already moved or that user doesn't have permission.
Hi,
Does this issue occur when you manually archive items in Outlook, do you drag them into the archive folder?
The first thing I wonder is if the .pst file has been corrupted, please run Scanpst.exe to repair the archive .pst file:
http://support.microsoft.com/kb/272227/en-us
Please logon your Webmail(owa), check if the emails are available. If the emails have been moved and Outlook Client hasn't synced yet, this issue may occur as well.
We can also create a new .pst file to archive the file, check if the issue persists.
For more information, we can refer to Archive items manually:
http://office.microsoft.com/en-in/outlook-help/archive-items-manually-HA010355564.aspx
When you browse to the archive file in step 5, type in a new .pst file name.
If my understanding is not accurate, please detail your scenario and provide the exact error message.
Regards,
Melon Chen
TechNet Community Support -
IMessage not sending to one contact?
My iMessage has been fine for ages, and has just suddenly stopped sending to one contact in the middle of a conversation, but is still sending to other contacts. I've turned iMessage off and on, restarted my iPod and changed my wifi code but nothing has worked? Help!
I receive replies on iPhone 5 only, not on iPad which is the device causing problems for this one contact only. The contact is using an iPhone 4, but so are other contacts with whom I have no problems. This problem started after March 17.
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Outlook 2010 using Exchange 2010 - cannot send this item after updating draft email
I have a client who has the following setup.
SBS 2011 server (Exchange 2010) and a Windows 2008 R2 Terminal Server (with Office 2010 SP1 installed).
This particular user has a Windows XP PC with Office 2010 SP1 installed (joined to SBS 2011 domain).
This user creates a email at their office on their PC and saves it in draft to continue working on it when they get home.
At home they RDP into the terminal server and load outlook and start updating their saved (Draft) email. They then try to send it and the following error pops up. "Cannot send this item".
If they try to save the changes they have made it pops up with "The operation failed".
I have tried various settings all with the same results.
Office 2010, Office 2010 SP1, Online mode and Cache mode (on the Windows XP PC).
Any ideas?Hi Rajkumar,
OK. After further testing I have narrowed it down to the email signature?
If I save a draft email in Outlook on the Fat client (Windows XP + Office 2010), then go straight into Drafts folder and open the email and add one line of text and try to send or save again it fails.
If I don't have a signature, it works fine.
I currently trying to determine what part of the signature it doesn't like (it is quite a large signature, multiple images and a disclaimer etc). I'm having mixed results - I can remove the signature totally from the draft email and then it will save
or send fine.
Strange that it can save the email to Draft in the 1st place but doesn't like updating it a 2nd time???
I have also created a new outlook profile (online mode) with the same results. -
Hi!
I can´t send any email directly from Contacts in My Microsoft Outlook 2010 Swedish 32 bit version (Computer has Windows 7 professional 64 bit Swedish system).
When I type the email address directly in the field all functions well.
When I take the mailaddress from Contact its looks like:
Firstname surename ([email protected])
I Think it has the wrong format
Earlier the adress from Contacts was
Firstname Surename <[email protected]>
How can I make the Contacts addressbok back to the earlier format?
I hope someone has an answer to my problem!
Greetings
SixtenHi,
Any symptoms when you can't send emails from Contacts? Any error message?
Based on my research, Firstname Surname <[email protected]> is specific to the contacts in Global Address List (GAL), while for other contacts in Outlook Address Book, it displays as Firstname surname ([email protected]).
If a contact is stored in both GAL and Outlook Address Book, it follows the rule in GAL which means it displays as Firstname Surname <[email protected]>.
You may learn other information about Display the Contacts from this article below:
http://office.microsoft.com/en-001/outlook-help/display-the-contacts-list-in-last-name-first-name-format-HA010355556.aspx#_Toc260146235
Feel free to post back if you have further questions and kindly answer my questions above.
Regards,
Melon Chen
TechNet Community Support -
Outlook 2010 cannot provide form scripting support
I have followed two workarounds and fixes for Office 2010 in a terminal services environment. One was to copy a .dll file to the terminal server and the other was to remove a registry entry. Both workarounds fixed the problem temporarily,
but it continues to show up. When a user opens some email messages they receive a warning that "Microsoft Outlook cannot provide form scripting support. This feature is not available. For more information, contact your system administrator."A+, MCP, MCSA, MCSE, Security+Here is what I did to enable VB scripting for Outlook 2010.
1.
Determine the GUID for Office 2010.
In the Registry, go to
HKEY_CLASSES_ROOT\Installer\Features. Search for
“OutlookVBScript”. I found it at:
HKEY_CLASSES_ROOT\Installer\Features\00004109110000000000000000F01FEC.
In the Registry, for an x86 server go to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products,
or for an x64 server, go to
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\14.0\Common\InstalledPackages (the first one)
and select the key where you located “OutlookVBScript”.
On my server, it is:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\00004109110000000000000000F01FEC
When I select it, this is what I see:
DisplayName “Microsoft Office Professional Plus 2010”
InstallSource, ModifyPath and UninstallSring all show the Office 2010 GUID as
{90140000-0011-0000-0000-0000000FF1CE}
2.
Install VBScripting for Outlook.
My commands to install VBscripting for Outlook are therefore:
change user /install
msiexec /i {90140000-0011-0000-0000-0000000FF1CE} ADDLOCAL=OutlookVBScript /qb
change user /execute
Note: After installing VBscripting for Outlook, “OutlookVBScript”at
HKEY_CLASSES_ROOT\Installer\Features\00004109110000000000000000F01FEC changed its value from “OUTLOOKFiles”
(where the box glyph at the beginning appears to be a minus or dash in the Registry editor) to “OUTLOOKFiles”. -
Outlook 2002 was installed on one of our Windows Server 2003 Terminal Servers. In the process of upgrading to Office 2010, the Outlook 2002 was replaced by Outlook 2010. Although the other Office 2010 programs seem to work, when we try to use
Outlook 2010 on this Terminal Server we get the following message.
Microsoft Outlook
Cannot open your default e-mail folders. The requesting program is an incompatible version. Contact your system administrator about upgrading your Microsoft Exchange Client.
Does anyone have any ideas on how to correct this?
Thanks,
TomHi Tom,
Outlook 2010 is not supported in Windows Server 2003. For Microsoft Outlook 2010, the following operating systems supports only the 32-bit edition of Office 2010:
Windows XP with Service Pack 3 (SP3)
Windows Server 2003 Service Pack 2 (SP2), MSXML 6.0
Windows Server 2003 R2
For more information about system requirements for Office 2010, please refer to:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx#section10
Personal suggestion, we can upgrade your Windows server 2003 to higher version for more features.
Regards,
Winnie Liang
TechNet Community Support -
Close icloud to get outlook 2010 to send reminders?
Do I have to close the icloud by unchecking the box in control panel in order to get outlook 2010 to resume sending me reminders on my computer screen?
thanksHi,
Please verify whether you can logon OWA successfully.
If OWA works well, it seems there is no problem when access mailbox directly.
Then I suggest configure Outlook as following blog:
Manual configuration guide for Outlook 2013 in Windows 8 (Exchange 2013)
http://support.sherweb.com/Faqs/show/manual-configuration-guide-for-outlook-2013-in-windows-8-exchange-2013
Disclaimer:
Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure
that you completely understand the risk before retrieving any suggestions from the above link.
Thanks
Mavis
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support -
Outlook 2010 willnot send or receive e-mail
Yesterday, Microsoft did and automatic upgrade. I am now getting this message going on the last 24 hours. " Your mailbox is currently being optimized as part of upgrading to Outlook 2010. This one time process may take up to 15 minutes and performance
may be affected while the optimization is in progress" I can not send or receive.As of 2014-March, the same thing happening on my system. This seems to have occurred, after the latest batch of 28 patches from Microsoft Updates applied on 13-Mar-2014 and 19-Mar-2014. I have been running Outlook 2010 since it was first available.
An unhelpful error is thrown, after trying to manually perform a Send/Receive:
Not Implemented
While in Outlook 2010, clicking FILE > INFO reveals the following warnings in red:
"Upgrade in Progress. Your mailbox is currently being optimized as part of upgrade to Outlook 2010. This one time process may take over 15 minutes and performance may be affected while the optimization is in progress."
There's an "Upgrade Now" button but it fails to produce any visible result. Next to the button, another warning in red:
"You must upgrade to the latest version of Outlook Hotmail Connector to continue using this e-mail account."
Again, I do not have the Outlook Hotmail Connector installed. Nor have I recently upgraded to Outlook 2010.
I am unable to access ANY account settings, as well as poll my various mailboxes.
While reviewing the list of installed updates (Control Panel > Programs and Features > View Installed Updates), there are 28 approximate patches that were recently applied to Microsoft Office Professional Plus 2010.
Microsoft, what the #$%# is going on? -
Outlook 2010: "Cannot open your default e-mail folders..."
When I open Outlook 2010 I receive the message: "Cannot open your default email folders. There is not enough memory to perform the operation.", after which the program closes. This is on a network running SBS 2003, with about 25 users, and I
am the only with this problem. System resources on the exchange server are fine, so I can only imagine a disk usage quota has been exceeded somewhere. Storage limits for my account looked fine. I've tried restarting exchange services, restarting
the server itself, restarting my desktop, etc etc, to no avail.
This specific problem just started yesterday, but I've been having memory issues for months now. Usually, the Send and Receive dialogue will tell me that there are not enough resources on the server, but mail comes and goes just fine. It's never
simply refused to let me open outlook before, like it is now.
I also tried logging in through another computer and using Outlook 2003, which actually let me open the program, but did not sync mail properly.
Also, we use cached exchange mode, so I tried creating a new ost file, but no dice.
Anyone know what the deal might be?Hi,
I agree with Don’s guess of damaged PST file or MAPI profile. Analyzed your description(sync mail improperly on another computer and using cache mode), this problem might occur when your Outlook messaging profile includes a Microsoft Exchange account
that is configured to Use Cached Exchange Mode, and you have lots of cached public folders. Usually, this problem occurs when you exceed approximately 1,000 public folders, or a gigabyte of space is taken.
To prevent this problem, keep the number of cached public folders to fewer than 1,000. Or, reduce the number of folders until the error or errors stop occurring. If you are experiencing this problem, delete some public folder favorites by using the Outlook
client. In some cases, if you have too many favorites, you may be unable to delete the folders because the error occurs when you click the public folder favorites folder.
To delete the public folder favorites, follow these steps:
1.Download MFCMAPI from http://mfcmapi.codeplex.com.
2.Run MFCMAPI.exe.
3.On the Session menu, click Logon and Display Store Table.
4.If you are prompted for a profile, select your profile name, and then click OK.
5.In the top pane, locate the line that corresponds to your mailbox, and double-click it.
6.In the navigation pane (left-side pane), expand Root - Mailbox, and select the Shortcuts folder.
7.In the results pane (right-side pane), locate the PR_FOLDER_CHILD_COUNT properties. The value contains the number of public folder favorites.
8.In the navigation pane, right-click the Shortcuts folder, and then select Empty Items and Subfolders from Folder.
9.Keep the default options, and then click OK.
Good Luck.
Tony Chen
TechNet Community Support -
Getting "Cannot Send Mail - One of the Recipient Addresses was Invalid"
Mail was working fine under version 1. Upgraded my original iPhone to version 2 and couldn't send emails. Get "CANNOT SEND MAIL. ONE OF THE RECIPIENT ADDRESSES WAS INVALID. OK" message whenever I attempt to respond to an incoming email or when sending a new email. Sometimes "Sending" progress bar goes all the way to the end, but I still get this error message and mail is NOT sent. This is still the case after I upgraded to 2.02 HELP!
I have since removed the email account and added it again. I tried this several times and came to the realization that the Apple iPhone software was not setting the account up properly. I saved the account even though I was warned by the software that it was not working properly. I then went ahead and carefully edited all the settings and made sure that they matched EXACTLY with those in MS Outlook. I also set Authentication to Password on both incoming at outgoing servers.
I finally got it working. What a pain!!
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