Outlook 2010 IMAP Auto Read Emails

Hi All.
I have an issue witch I'm hoping someone can help me.
I have android, ipad, 2
pcs and a server. All the windows based systems use outlook 2010 and the server has 2010 too.
I have an issue that when using any device not including server that emails show up unread / read on all ok but
i have the server setup
to run IMAP setting the same as other devices except any emails over 14days old to download them to the server and delete from
host.
when
i run the server it download as it should and delete as it should but it also marks everything as read too so all devices say no new mails. I have to turn off the server outlook and only open it once a week or
i start missing emails.
I would like the server on all the time so
i can set rules for it to move emails, junk and auto replies but
i just cant have it on in case of missing emails that its auto setting as read.
Ive been through all settings and
cant find anything.
I also thought i might be able to make a rule saying if
email is marked as unread then leave as unread but no joy.
Thanks in advance for any help.
Stuart

Hi,
Would you please let me know the detailed steps to download and delete the old emails on Server? If you disable this function, would emails be auto-read?
Please run Outlook on the server in safe mode to determine if it's 3rd-part add-ins related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
Regards,
Melon Chen
TechNet Community Support

Similar Messages

Outlook 2010 IMAP account will not send emails

Hi Everyone,
I have 123-reg.co.uk webmail account which I am setting up in Outlook 2010.
The issue is the mail will receive but not send. The sent mail goes to Outlook Data File/ Outbox and stays there.
I've checked and rechecked that I have the correct settings. I have ensured the options for
My server requires authentication and Use same settings as my incoming mail server are enabled.
The default outgoing smtp ports is 25 for 123-reg and I have tried there alternative port
587 which didn't work.
My anti virus software is Norton and I was wondering if I need an exception rule for
smtp.123-reg.co.uk and/or IP address 94.136.40.63?
If this is the case any idea how I do this in Norton?
Strangely all the same settings work fine on my HP laptop/iPhone but this is a new Acer Iconia. I'm trying to give us much information as I can as I'm tearing my hair.
All help very much appreciated

Hi,
We need to try basic steps for this mail stuck in outbox issue as below:
1. Work offline, move the stuck mail into another folder. Restart Outlook and Work online to send it again.
2. Temporarily uninstall or disable firewall and antivirus software.
3. Test in Outlook safe mode. (Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.)
4. Create a new profile and re-setup your account. (http://support.microsoft.com/kb/829918/en-us)
Let me know the result. Thanks.
Regards.
Melon Chen
TechNet Community Support

Outlook 2010 - One of My Email Accounts Keeps Archiving/Deleting Emails

I have three email accounts on my one Outlook 2010 program. This problem is only happening to one of them.
At the end of the week (Friday) I close out of my email. Whether I use my email again over the weekend doesn't matter, come Monday morning - all the past emails in that one account are gone. I'm not sure if they are being archived or just deleted. I checked
my Archive settings and I have it set on "Do not archive items in this folder."
Not sure what I need to do, the settings on this one problematic account appear to match the settings on my other two (which are not experiencing this problem).
I would appreciate any feedback/help.

Hi,
What type of email account do you use (POP, IMAP, MAPI or Exchange)? Do you mean it's a weekly recurring problem?
Any tools/add-ins on both Outlook client and mail server side, which might backup emails weekly?
You might also want to check if there are any corruptions in your Outlook data file, try to use
scanpst.exe tool to repair your data file:
http://support.microsoft.com/kb/272227/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2010 - IMAP and Roaming Profiles

Hello,
If we setup a roaming profile user with an IMAP account in Outlook 2010 everything works on the machine the account was created on. If the user logs off and uses another machine they get the following message when trying to send an email:
"Task '*Email Address* - Sending' reported error (0x8004010F) : 'Outlook data file cannot be accessed.'
They are able to receive email without an issue.
I've seen other people report the same problem but with no fix reported. I wonder if anyone had made any progress on this.
Thanks,
Andrew

I have come up with a temporary solution. I say temporary because it involves redirecting the pst files to a network share, which is not recommended by MS. That said, our users have not had any issues with their personal/archive
pst files being on a network share as long as the PC they are working is local to the network share, i.e. in the same building on the same local network.
We have several users that share systems, some physical, some virtual, set up with roaming profiles. We ran into the situation described above when one of the users needed to access a gmail account via Outlook 2010. Along with roaming profiles,
the users are in a GPO which enforces folder redirection, so the server share was already set up..
\\ServerName\GPO_Redirect\%username%
I added the Outlook2010 ADM (outlk14.adm) to the GPO, and enabled... "User Configuration/Administrative Templates/Microsoft Outlook 2010/Miscellaneous/PST Settings/Default location for PST files" ...and set the value to \\ServerName\GPO_Redirect\%username%\OutlookPSTRedirect
I had to remove the existing IMAP account from Outlook and readd it. Doing so created the "OutlookPSTRedirect" folder automatically under the user's network share and the [email protected] file was created there. Everything seems to be working fine
after multiple logoffs and logons to different systems. No (2), (3), (4), etc. file versions are being created, messages do not get stuck in the outbox, folder view settings are remembered, etc., etc.
Apparently you can also set the "ForcePSTPath" registry value manually, but I have not tested that.

Outlook 2010 not saving Sent emails in Sent Items Folder

This problem does not exist on this forum. Using Outlook 2010 (V 14.0.7106.5001 (64-bit) on Windows 7 64-bit with three accounts: 1 account is Gmail and 2 accounts are IMAP. The IMAP accounts inexplicably stopped saving Sent emails. The
Gmail account still saves the Sent emails.
Tried already:
1. Changing the Sent Items setting from Save on folder on computer to Save on server and then changed back to the way it was, which is correct.
2. Created a new profile and entered the email settings. Still no sent mails being saved.
3. Ran Outlook repair. No luck.
Not sure where to go with this next. Never have run into a problem like this before.

Hi,
Please make sure you have the emails sent to the recipients successfully, if not, the emails may be saved to other folders if you have the following setting:
File tab -> Options -> Mail -> If you checked
Automatically save items that have not been sent after this many minutes,
Save to this folder, you may have your emails stored in the selected folder if the emails are not sent successfully.
Please visit the Webmail site, could you find the sent items there?
Try Reset View, then try to search for the sent emails by keywords in Advanced Find, can you find the emails?
Kindly check the following settings:
File tab -> Options -> Mail
-> under Save messages, make sure you have checked Save copies of messages in the Sent Items folder
If none of the above helps, feel free to contact me again.
Regards.
Melon Chen
TechNet Community Support

Outlook 2010 hangs when opening emails from a certain sender

I have a problem when we a receive a notification email from a certain sender. The email is actually from an internal address within the company. We receive email notifications when we receive a voice mail on our phone system and that email
is what is causing the problems. The email we receive is very basic and just has a small amount of text saying "IP Office Voicemail redirected message". When I try to open the email (or view when the reading pane is enabled) it hang Outlook
for about 20-30 seconds. This happens with every notification email we receive from that address. I tried locking up Outlook when it was hanging to see if I could get any error messages. In Event Viewer I got this:
"The program OUTLOOK.EXE version 14.0.7113.5000 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel."
Things I have tried:
Clean install (of both Office and Windows)
Removing and recreating the Outlook profile
Setting Outlook to "Read all standard mail in plain text"
Updating Windows/Office
Setting our voice mail server to send from a different email address
Opening Outlook in safe mode
We are on a domain with Exchange. This started happening a couple of months ago.
Any ideas as to what I can try next?
Thanks.

Hi JW_IC,
Does this issue occur OWA?
If OWA not hangs, it seems an issue on the Outlook client side.
I found that you have done all operations on the Outlook client side and still not worked.
How about following the error message, "To see if more information about the problem is available, check the problem history in the Action Center control panel",
to check the problem in the Action Center control panel. Please paste the details without sensitive information for the further troubleshooting.
I suggest updating Outlook 2010 to the latest version for test.
Thanks
Mavis
Mavis Huang
TechNet Community Support

Outlook 2010 IMAP connection problem and not work with TLS enabled

Dear all,
Need your help. 5 users of my customer Outlook 2010 suddenly popped error message "Your IMAP server closed the connection". We checked that there is no problem in IMAP connection in Exchange 2007 server (SP3) (we tested with setup new
account in another Outlook and able to connect, send and receive email).
We are able to workaround the problem of that 5 users by disabling TLS in account setting for SMTP to Exchange. The users can then connect and able to send and receive. (however, in our testing above, there is no problem with TLS).
Could you help to enlighten me what may be the cause of this situation?
Best Regards,
Rayson Wong

Hi,
Please click File > Account Settings > Account Settings > Select the IMAP account and click
Change > More Settings button > Advanced tab, and then adjust the
Server Timeouts slider bar to a longer time to check the result.
Also make sure the SMTP server port number is set correctly.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Probleme mit Outlook 2010 und Acrobat Reader

Grüß euch!
Kurz zur Konfig meiner Rechner: Windows 7 x64 Rechner mit AR 11.0.06 und Outlook 2010 x86.
Ich habe ein sehr stranges Problem imt der "An Email anhängen"-Funktion in der neuesten AR-Version.
Beim klick auf die Option erscheint bei zwei Benutzern sofort die Meldung "Beim senden von Nachrichten ist ein Fehler aufgetreten" (siehe Screenshot).
Das komische ist, dass ich mit anderen Benutzern welche dieselben Rechte haben wie die Problem-Benutzer ohne Probleme Mails anhängen und senden kann.
Via Process Monitor habe ich mir bereits angesehen was da im Hintergrund abläuft, irgendwie scheint es Probleme zwischen AR und den Outlook-DLLs zu geben.
Der Protected Mode ist disabled, die Benutzer sind lokale Administratoren.
Falls es hilft, ich habe bereits in einem IT-Forum nachgefragt hier der Link zur Diskussion: Thema auf MCSEboard
Ich bin mit meinem Latein am Ende und hoffe, dass mir hier eventuell weitergeholfen werden kann.
Falls noch Infos benötigt werden einfach melden ich liefere gerne nach.
Lg
Yellowspam

Kurzes Update:
Laut diesem Thread kann das Problem in der Registry liegen.
Einer der betroffenen hat alle Registry-Einträge außer jenen von Outlook entfernt und danach ist das Problem nicht mehr aufgetreten.
Hat bei mir jedoch nicht geklappt. :/

Minor incompatibility between outlook 2010 and (pdf-) Reader app

Hi.
On win8.1 x64 enterprise (fully patched, including all optional updates to-date), I have found a slight incompatibility with outlook 2010 (x86, sp2). If anybody would like to reproduce it, here are the steps:
First, make sure that the Reader app is your default pdf viewer. Now open outlook and take a message with a pdf attachment. Right click the attachment and select "quick Print". Expected behavior: the attached pdf is sent to your default printer.
Instead, nothing happens.
If I set Adobe Reader as default pdf viewer, it works as expected.
Please be aware that the cause is related to the reader app which is not started by outlook. In order to quick print, the pdf reader would need to be started first, as observed with adobe reader: it flashes up briefly before printing starts.
So the problem is with either outlook or with the way win8.1 manages calls from program to program - I don't know. Please note it has nothing to do with the model of the printer, it happens with all printers, even virtual ones.
If we think of companies adopting win8/8.1, this is really annoying, as it will require them to install a 3rd party reader.
Please look for a solution. If I should report it anywhere, just say where.

Hi,
I made a test on our test enviroment, Windows 8.1 X64 Enterprise, Office 2010 PRO SP2.
There is no problem to printing as you description. You may need to consider if this is Office problem.
Roger Lu
TechNet Community Support

Problems with outlook 2010 IMAP it says : Mailbox doesn't exist

I have a problem with my outlook at work.
I am currently using Outlook 2010 as IMAP (excuse me for my bad English)
There is 1 Category "Harderwijk" where I can't take any mail in or out.
Whenever i try to put a new mail in the map I get this error: Cannot move items Response from server was: Mailbox doesn't exist. Whenever I try to put a mail out of the Harderwijk map I get this error: Cannot move item, Cannot select map this could be a cause
of the IMAP-Server or the map is possibly deleted or changed.
Can someone help me with this?
I tried to google the answer, but the only responses I saw is that people are going to other mail servers or had to make a new mail. Since this is a bussiness mail we can't afford to lose our e-mails.
So I need a solution without losing all the mails. Thanks in advance.

hi, you can check these two links:
http://www.emaildiscussions.com/showthread.php?p=492312
http://forums.mozillazine.org/viewtopic.php?f=28&t=65807
Regards,
Flynn

Outlook 2010 IMAP error 0x800cccdd and Timeout

Dear all, need your help,
Users in branch office reported error popped up in Outlook 2010:
Your IMAP Server closed the connection.
Clicked the detail and the following are shown:
Timeout
Protocol: IMAP
Server: xxx.xxx.xxx
Port: 143
Error Code: 0x800CCCDD
We have tried replacing user profiles, disable automatic send/receive for IMAP, run scanpst.exe to repair the PST files but none worked.
In our Exchange 2007 server (SP3 RU11), we found warnings in IMAP services:
An IMAP client has specified a literal whose value (132192474) is larger than the configured maximum of 52428800.
User: <one of the user name>
Client IP address: <branch office IP>
We are not sure if these 2 are related. Please advice.
Thanks,
Rayson

Dear all,
I have retrieve the logs from one of the users that has this pop up.
At end of the IMAP log, I found the following:
IMAP: 13:52:48 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 13:52:48 [rx] + IDLE accepted, awaiting DONE command.
IMAP: 14:02:45 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 14:02:45 [rx] * BYE Timeout
IMAP: 14:02:45 [db] Connection to 'aaa.bbb.com' closed.
IMAP: 14:02:45 [db] OnNotify: asOld = 5, asNew = 0, ae = 5
IMAP: 14:02:45 [db] ERROR: "Your IMAP server closed the connection.", hr=0x800CCCDD
In those successful case:
IMAP: 13:51:26 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 13:51:26 [rx] 5q4z OK NOOP completed.
IMAP: 13:51:26 [tx] 7xl6 IDLE
IMAP: 13:51:26 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 13:51:26 [rx] + IDLE accepted, awaiting DONE command.
IMAP: 13:52:07 [tx] DONE
IMAP: 13:52:07 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 13:52:07 [rx] 7xl6 OK IDLE completed.
IMAP: 13:52:07 [tx] 4u0o LOGOUT
IMAP: 13:52:07 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 13:52:07 [rx] * BYE Microsoft Exchange Server 2007 IMAP4 server signing off.
IMAP: 13:52:07 [rx] 4u0o OK LOGOUT completed.
IMAP: 13:52:07 [db] Connection to 'aaa.bbb.com' closed.
IMAP: 13:52:07 [db] OnNotify: asOld = 5, asNew = 0, ae = 5
I noticed that in the " + IDLE accepted, awaiting DONE command.", successful case will have a [tx] DONE, but not so for those error case.
Any idea how this could happen? I though it is Outlook to send out the DONE as it is a [tx].
Please advise.
Rayson

Outlook 2010 stops receving new emails when in cached mode

User has an Outlook 2010 issue that has been called in on NUMEROUS internal helpdesk tickets and has never been resolved. What happens is several times a week his Outlook 2010 client on his Windows 7 SP1 laptop will stop synchronizing
new messages from Exchange 2010 (not sure exact build/version). His admin assistant still gets his new messages in her Outlook 2007 SP3 client (as his delegate) and he still gets new messages on his iPhone via Good GMM. If he logs in to Outlook
Web Access all his messages are there.
We already tried toggling Cached Exchange mode off and back on several times, the problem still returns whenever in cached mode.
We already tried deleting the outlook.ost file and letting it rebuild several times, the problem still returns.
We already tried deleting the entire Outlook profile and letting it rebuild several times, the problem still returns.
We already tried deleting the entire Windows user profile and letting it rebuild several times, the problem still returns.
We even gave him a whole new laptop, the problem still returned.
Problem started with Outlook 2007, upgraded to 2010, problem returned.
Seems to happen more often when the laptop resumes from sleep, but not always.
Most add-ins are disabled except for McAfee and a few other essential Microsoft ones.
He does not have ANY rules or alerts set, none at all.
He does not have any other mailboxes or shared calendars in Outlook and RSS feeds are off.
He does have 8 PST files and several of them are quite large (three are 2GB each, one is 4 GB).
MCITP:Enterprise Admin (Vista/2008), MCSA/MCSE (2003/XP), MCDBA (2000)

Hi Smitty,
If change other user account on his laptop, and use outlook cache mode, is there the same issue?
If not, I recommend you try to move this mailbox to another database, and check the result.
Best regards,
Niko Cheng
TechNet Community Support

Outlook 2010 won't send email after a move of the .pst file.

I moved the pst file from an external drive to C:. When I restarted outlook, it asked where the file was located. After selecting the pst file in the new location, it all appeared fine. The mail was there and could be read and new mail was received. However,
it was soon discovered that the outbox was piling up and no mail could be sent. I have tried creating a new profile as suggested in other help articles, but this simply created a new and different pst and mail structure. How can I get the old one to be
able to send mail again?
Thanks,
Mike

Hi,
What type of account are you using? POP3 or IMAP?
You mentioned you created a new profile to setup the account, can you send emails with the new profile?
If issue persists, some security program and firewall may cause the sent mail stuck in Outbox issue, please disable the firewall and anti-virus program to test the result again.
We can also run Outlook in Safe Mode to determine if 3rd-party add-ins caused this issue:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
In case the .pst file was damaged during the move, we can also run scanpst.exe to repair the .pst file, test if this helps:
http://support.microsoft.com/kb/272227/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2010 can't send email

When installing a mail account on my laptop, outlook creates 2 accounts and 2 data files. when I try to delete one account, outlook says its in use...
I receive email and when outlook send a test message it sends the test message successfully. The problem is when I click send new email, I get the following message:
cannot create the e-mail message because a data file to send and receive messages cannot be found...
When I check the files they are there, one is selected as default. It all seems to be proper except for there are two accounts. I deleted both accounts and reinstalled a single account. Outlook doubled them again??
Please help

Hi,
Based on my research, this issue is more likely caused by Outlook profile corruption. We may try to recreate the mail profile and then reconfigure your email account in the new mail profile to see the result. To do this, please follow:
1. Go to Control Panel, locate and click Mail (32- bit).
2. Click Show Profiles button to open the Mail dialog.
3. Click Add, type a name for the profile, and then click
OK.
4. Reconfigure your new account in the new profile and then change the "Always use this profile" option to the new profile you created.
For detailed information, you can refer to this article:
http://support.microsoft.com/kb/829918
Please let me know the result.
Thanks,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

HT4759 Outlook 2010 setup with iCloud email

Used iCloud pannel to connect emails to my Outlook at work. Outlook is unable to connect with the me server. any ideas?

Doublechecking ... are you also getting an error message saying "MobileMe services has stopped working"? If so, try uninstalling your MobileMe control panel.

Outlook 2010 IMAP Auto Read Emails

Similar Messages

Maybe you are looking for