Outlook 2010 issue with .pub attachments and read-only

Hello,
Just starting this week per users they can't open a .pub(publisher) document from Outlook 2010, then edit the document click save or click the send to email button without being prompted to save the file to their my doc's or some where. Tested
it out and get the same error. I can click forward, then click on the publisher attachment, then edit and save or click the X to close the document and the attached document includes the changes. Then I can email out. So it works that way
but not the way they did it before.
Also we did install updates last week so could be an recent update that is causing the issue.
Appreciate any idea's or suggestions.
Thanks,
Nathan

Workstations are on a domain
Also it may appear to be more of a issue with 2000 .pub type of files. As users can create a 2010 .pub file and it works great fine. But every time a user opens a 2000 .pub file via outlook and tries to edit and save it requests the
user to do a save as, vs. save to outlook temp location.

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ok i have an issue with exchange 2010 server 2008 r2
i currently have 7 phones running activesync
only one phone has a problem sending attachments to other phones in the company....
however the phone can send regular email to any of the other phones without any problems.
I have exhausted my abilities to figure out what is going on and at this point Im lost which has never happened before
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2) Try to configure profile on a different mobile for that affected user account and see the results.
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Hi Everybody,
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My understanding is that When an item is made read only it should not be saved to the Database
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I use Win 7 PC with iCloud and Outlook 2010 for syncing my Contacts and Calendar. They have stopped syncing...mostly.
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Hi Jim!
You've started off with some good troubleshooting steps, so let's see if we can take this a little further and figure out what the issue is with your iCloud contacts and calendars. I have two articles here that will help you troubleshoot this issue a little further, but the troubleshooting steps for both articles are exactly the same, so I will lay those out for you here:
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In Windows 7 and Vista, choose Start menu > All Programs > iCloud > iCloud.
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http://support.apple.com/kb/ts3998
iCloud: Troubleshooting iCloud Calendar
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X201i Outlook 2010 issues

hi all
Just bought my new X201i with 4gb RAM, but can't say I'm very impressed with start up speeds or program running. I'll probably get another 4 gb of RAM to see if this helps - and perhaps an SSD when I can afford one...
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Hi,
To narrow down the cause, we have to test it in the following environment:
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3. Vmware system with Windows and Outlook 2010 installed, no Citrix.
And also create a new mailbox for test.
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Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Issues with Exchange Account and Q10

Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
At this point I feel compelled to say that the hardware is everything I had hoped it to be. It's solid, has a good weight, and appears to be made very well. I have no complaints with the hardware, including the keyboard (a big selling factor for me), so I won't really get into the hardware as the issues I am experiencing all have to do with the OS. Let me also say that I am very familiar with the iCloud integration issues (missing Contact photos and disabled Calendar sync), so I'm not voicing a complaint over those issues in this thread.
I have connected my Exchange account. I used to have everything in Exchange before I moved my entire computing world over to Apple, and now I keep Exchange around for e-mail. Therefore, I have no contacts, no tasks, no notes, very limited calendar entries, and a massive amount of e-mail on the Exchange server. However, to test everything out, I have added a single contact record so I can see it show up on the phone and be able to test two-way sync between the Q10 and Exchange. And here is where the first issues crop up. It looks like Exchange connects and then disconnects at random. For example, if I open my Contacts on the phone, I see the one contact (called John Doe). Then, as the phone is sitting there with the screen on, the contact will disappear and I will see a "Start adding contact to your contact list" notice on the screen. Then, after a short period of time, the single contact will return. It is important to note that the entire time this is happening, the All Contacts option is selected in the list so that all available contacts are shown. Additionally, I have SIM card contacts turned off, but if I alter the selection in the view list (All Contacts, Favorites, etc.), the SIM contacts will re-appear when I return to the All Contacts view. At the same time, even though I have turned off SIM Contacts in the settings, the setting has reverted to show SIM Contacts. If I turn off the setting again, SIM Contacts still show up. Possibly related: I can't delete contacts on the SIM card, no matter how many times I try, and it now it seems that I can't get SIM Contacts to go away in the Contacts app.
Likewise, Exchange seems to connect and disconnect from Calendar. I go to the calendar and move day by day to June 15th. I see an entry that I know is from Exchange (I have no other connected calendars at this time), and it is in blue. I change the calendar color to green and the entry changes color, as expected. However, if I jump back to today and then scroll day by day to get to June 15th again, the calendar entry is missing. After a few seconds, the entry re-appears, but it is, once again, in blue. The setting has reverted itself, and it seems like Exchange is completely disconnecting and automatically reconnecting to the phone like I am setting it up again for the first time. Very odd. As I'm typing this, I just saw something odd. I swiped to wake up the phone, and the active frames screen was the visible screen. The calendar app is still running (since I left it running, minimized, when the phone went to sleep) and the date shown in the active card was Jan 1, not Jun 8. Why? The date (and time) on the phone is correct and is set automatically by the cellular system.
Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
So... first question: Is anyone else experiencing this issue? This is very strange, and very frustrating. Second: could this be related to the large amount of e-mails I have stored on Exchange, some of which have large attachments? I selected "Forever" as the sync history length. I have my concerns, however, if this is related to loading historical e-mails onto the phone (in other words, the first sync with Exchange) because there is no reason that I can understand that the phone would blank out as if no account was connected at all. I can understand lag and stuttering while the history is syncing, but not a complete disconnect and reconnect. Considering all of the issues with the one and only contact record disappearing, the calendar entry for Jun 15th disappearing and then reappearing with the wrong calendar color, and e-mail in my Inbox incomplete (two of a dozen e-mails) and ultimately disappearing, I feel like this OS just has some real, significant issues.
Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
Help... please. I want this to work but the frustration I am feeling is growing worse by the hour.
Model: SQN100-2
OS Release: 10.1.0.2011
OS Version: 10.1.0.2038
Build ID: 525050
Ian

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
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File, Send link doesn't open a new email. Using Firefox 11.0. Outlook 2010 is the Mailto default and W7 default email program. On the About:config page network.protocol-handler.external.mailto is set to regular font (not bold) "default Boolean true".

File, Send link doesn’t open a new email. Running Firefox 11.0. Outlook 2010 is the Mailto default and the W7 default email program. On the About:config page, network.protocol-handler.external.mailto is set to regular font (not bold) “default Boolean true”.

I assume you have tried toggling the setting in Firefox between Outlook and, say, Gmail:
orange Firefox button ''or'' classic Tools menu > Options > Applications
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Hi,
We have have a Terminal Server environment with Adobe Pro and Reader. We have security for Adobe Pro, so only certain user has access to Adobe Pro and all users has access to Adobe Reader.
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Hi,
So if I understand correctly,
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5. Users get emails with PDF attachments and print the mail directly without opening the PDF in Reader.
Users check the box to print the attachments with the mail (see snapshot below):
Some questions:
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2. What are the versions of Acrobat & Reader on the terminal server?
Thanks,
Vinod

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Having issues with sending attachments via iMail to PC users

Having issues with sending attachments via iMail to PC users. Either they do not see all the attachments or the attachment comes across blank. Is there any suggested ways to resolve this?

You can also use Dropbox. 2GB free. Put files in the Public folder and you can send them links of the files instead.
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Outlook 2010 Calendar displays shifted meeting and appointments

We use Exchange on 2003 SP2 and Outlook 2010 on the workstaions.
Some workstations are WinXP SP3 and some W7 SP1 (64bit and 32bit)
All appointment shifted to one hour later. That is if there was an apppointment which was 10:00 AM, it now shows as 11:00 AM
New meeting request show one hour ahead, that is if an appointment for 7:30 AM is sent, i see it as 6:30 AM.
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Marcel

Hi Marcel!
You should call in and open a support incident on this issue, as this issue is too involved to adequately work over a forum.
That being said. I don't know if the script could\would have caused this issue. Do you have a Win 7 with Office 2010 box that you haven't run the script on? Are you seeing the issue from a Win 7 box that hasn't had the keys\values set?
After checking out the keys\values the script sets and what they do, I'd then need to see a repro of the issue to make sure I understood exactly how the appointment was created and when the shift in time occurred.
To dump an item's properties, you can use MFCMapi to access the item in the Exchange folder and save off the properties. Or OutlookSpy to go in through IMessage on the item and save the properties off as a txt file.
At least you have the issue narrowed down to the Win 7\Outlook 2010 machines. Being that the situation you describe sounds like the machines are using the DST rules, I would begin by making sure that DST is definitely being disabled.
Go into Regedit: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\TimeZoneInformation
Add a new DWORD value with the name "DisableAutoDaylightTimeSet" --Set its value to "1". Which equates to "Disabled".
You can see more of an explanation of the setting here:
http://social.technet.microsoft.com/Forums/en-US/winserverGP/thread/3e5adc56-7580-497e-a972-81d3b25a3e57
Marcel, I don't like asking people to open support tickets. The whole purpose of the forums is to learn\share information and to help resolve\figure out
what is happening.
Sadly, in a case like this where the results don't match what is being done, we're probably looking at something in the environment on the Win7\Outlook 2010 machine, something external (app, device, etc) modifying the item, or the application not respecting
the machine's DST settings.
Were I to get your issue: I would start by seeing how many and who is affected.
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Is the affected user connecting to their Mailbox's Calendar from any other machines\clients? Devices? What about Delegates or people who have been granted access to their Calendar?
If all the settings are showing DST disabled, but Outlook still puts the Appointment an hour off then we would likely want to get an iDNA trace while the issue was reproduced. The iDNA would allow us to track all the calls\functions Outlook 2010 is making
up to and including the time shifting an hour off.
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Happy Easter to Everyone!
Jahawk MSFT

Outlook 2010 issue with .pub attachments and read-only

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