Outlook 2010 / SBS2011 Exchange Emails being deleted when moved to another mailbox

Hi All,
I have an SBS2011 std, using exchange 2010
User A has full access permission to mailboxes B and C
In Outlook 2010 they have the additional mailboxes visible automatically (ie. not via the "more settings" tab in outlook set up)
Recently when user moves a message from their inbox A, into a folder of the other mailbox B or C, or the inbox of that user, the message is very quickly deleted, and ends up having to be recovered from the "recover deleted items" section of the
users Deleted Folder.
(Hope that makes sense)
Previously I understand they were able to move emails in this way, between mailboxes.
Can anyone confirm if this should a) be possible and b) what might have changed or be going wrong?
The server was patched and rebooted last night to try and fix the issue but it is still continuing.
Thanks,
JJ

Hi,
Does this issue happen to a certain user or all users in the environment?
What if we just move emails within the same mailbox, will this issue continues?
How did the user move the emails? If they moved by dragging/dropping, please try right clicking the email and select Move > Other Folder...
If this issue only happen to certain user, I'd recommend you
create a new mail profile for that use and then test again.
In addition, do you have any antivirus software installed? If so, please disable the antivirus integration with Outlook to check the result. See:
http://www.msoutlook.info/question/20
Please Note: Since the web site is not hosted by
Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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