Outlook 2013 people pane is not showing any items for internal domain users. External contacts works fine
I have recently purchase a new PC which has Windows 8.1, and Outlook 2013, connected to an exchange 2010 SP3 RU4 server.
In the People pane, the for External clients, then this box populates correctly, but for internal domain users, it shows "There are no items to show in this view"
On my OLD PC using XP, and Outlook 2010, connected to the SAME account, then people pane shows correctly for all users.
Any help appreciated
regards
Chris
Hi Chris,
I have checked in my Windows 8 and Outlook 2013 with Exchange 2010 SP3 RU4 environment. There are three folders listed under My Contact in my People pane:
Contacts: The contacts which we added and saved
manually before.
Lync Contacts: The contacts we added in Lync.
Suggested contacts folder: Automatically
keeps track of everyone you send a message to, but isn’t in your Outlook contacts. Please note that it is different from Auto-Complete List.
Therefore, I suppose that the meaning of “but for internal domain users, it shows ‘There are no items to show in this view’ ” is that there is no contacts in the
Contacts folder. Is it right? If I misunderstand, please point it out. And we need to add and save users manually in this folder.
Thanks,
Winnie Liang
TechNet Community Support
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