Outlook 2013 reporting the wrong mailbox size

Hi,
I am seeing a problem with Outlook 2013 where the mailbox size under "Mailbox Cleanup" does not reflect the actual mailbox size on Exchange. For instance I have a user that has a mailbox size of 300MB according to Exchange, but her Outlook 2013
is reporting her mailbox size as 2.2GB. Is this a bug in Outlook?
Thanks

Hi,
You can logon OWA to see if the mailbox size displays the same as Outlook does. If no, simply have the user delete the .ost file, Outlook will then recreate the .ost file, try if the mailbox size displays correctly with the new .ost file.
The .ost file may be stored at: C:\Users\user\AppData\Local\Microsoft\Outlook. If you are not sure, go to FILE -> Account Settings -> Account Settings to find its location.
Regards,
Melon Chen
TechNet Community Support

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Hi,
I suggest to repair .ost file to check this issue by the following steps:
Exit Outlook.
In Control Panel, click or double-click Mail.
In the Mail Setup dialog box, click E-mail Accounts.
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Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
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Hello All.
Consider these bits of configuration from my ASA:
ASA Version 9.1(3)
hostname wnsk-asa
xlate per-session deny tcp any4 any4
xlate per-session deny tcp any4 any6
xlate per-session deny tcp any6 any4
xlate per-session deny tcp any6 any6
xlate per-session deny udp any4 any4 eq domain
xlate per-session deny udp any4 any6 eq domain
xlate per-session deny udp any6 any4 eq domain
xlate per-session deny udp any6 any6 eq domain
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host 10.3.2.25
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host 209.198.173.58
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network-object host 175.146.14.236
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network-object 209.198.187.0 255.255.255.0
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object network wnsk
nat (server-lan,itrunk) dynamic WNSK-POOL
object network callhost-inside
nat (server-lan,itrunk) static callhost-outside
object network vpnpool
nat (itrunk,itrunk) dynamic WNSK-POOL
access-group inbound12 in interface itrunk
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timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
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When I check my setup with packet input, I get this:
wnsk-asa# packet input itrunk tcp 209.198.187.78 22222 10.3.2.25 3389
Phase: 1
Type: ROUTE-LOOKUP
Subtype: input
Result: ALLOW
Config:
Additional Information:
in 10.3.2.0 255.255.255.0 server-lan
Phase: 2
Type: ACCESS-LIST
Subtype: log
Result: ALLOW
Config:
access-group inbound12 in interface itrunk
access-list inbound12 extended permit tcp object-group EQUINOX host 10.3.2.25 eq 3389
object-group network EQUINOX
network-object host 175.146.14.236
network-object 175.77.48.96 255.255.255.224
network-object 209.198.187.0 255.255.255.0
Additional Information:
Phase: 3
Type: NAT
Subtype: per-session
Result: ALLOW
Config:
Additional Information:
Phase: 4
Type: IP-OPTIONS
Subtype:
Result: ALLOW
Config:
Additional Information:
Phase: 5
Type: VPN
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Config:
Additional Information:
Phase: 6
Type: NAT
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Config:
object network callhost-inside
nat (server-lan,itrunk) static callhost-outside
Additional Information:
Result:
input-interface: itrunk
input-status: up
input-line-status: up
output-interface: server-lan
output-status: up
output-line-status: up
Action: drop
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When I actually get on the host at 209.198.187.78 and attempt to connect to port 3389 of 209.198.173.58, it works. Packet input says it will not work. What am I getting wrong, or is the ASA tricking me?
ERM

In your packet-tracer string you direct the ASA to tell you about reachability of "10.3.2.25 3389". In your text you mention being able to get to "port 3389 of 209.198.173.58".
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Message Edited by cyber_jedi on 04-Feb-2009 06:59 AM
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