Outlook 2013 running on Parallels micro-freezes with every action

Hi there,
I am experiencing an issue with Outlook 2013 that is having a massive detrimental effect on my productivity. I have tried a number of different fixes but the issue keeps returning.
Symptoms are that I get a micro freeze and a blue spinning wheel on almost every action I take including opening emails, replying to emails, clicking on a flag, pretty much anything. The freeze lasts for about 5-10 seconds.
- I have used 1GB of my 2GB capacity so mailbox is not overloaded.
- I am running Parallels Version 10.1.3 on a Macbook Air (mid-2011) with 4GB Ram, 1.6GHz Intel Core i5 and Yosemite 10.10
- I don't have excessive programs running which would be chewing RAM.
- Other programs including other Office programs (OneNote, Word, Excel) are responding just fine, it's just Outlook.
This has been a recurring problem. I have tried fixing by:
- Deleting and archiving folders to minimise size of mail boxes
- Removing all subfolders from the inbox to separately contained folders in the general mailbox instead
- Resetting the .OST file
- Restarting both Windows (Parallels) and Mac. (This actually does work for a while, about a day, then problem returns)
- Disabling all outlook extensions
- Disabling graphics acceleration in Outlook advanced options
There have been a number of threads on this topic, which I have read, but the answers tend to include suggestions for all sorts of remedies making it difficult to get a definitive fix. Surely others must have experienced a similar problem, and have tried
all the usual suggested fixes, yet still have the problem? I suspect the problem may be related to something specific to running Office on Parallels?
I am hoping that someone will be able to please give an enlightened answer, or a suggestion that will provide a fix or workaround, because my productivity is declining rapidly having to wait 6-10 seconds for each email, when typically I send scores of emails
every day and speed is of the essence. I would even appreciate an honest response along the lines of "This is a common problem with Outlook on Parallels computers and there is no definitive answer" as this will allow me to move on and start using
a different program.
Thanks in advance!

Hi,
Do you test with an Exchange account? If yes, Switch to Exchange Online Mode, can you send/receive emails properly?
Please create a new Send/Receive group in Outlook and check if it helps:
Click File, and then clickOptions.
Click the Advanced tab.
In the Send and Recieve section, clickSend/Recieve.
Under Group Name, click the group, and then clickCopy.
Under Send/Receive Group Name, type the new group name, and then clickOK.
Under Group Name, click the old group name.
Under both When Outlook is Online andWhen Outlook is Offline, click to clear the check box forInclude this
group in Send/Receive (F9).
Click Close.
Quit Outlook, and then restart Outlook.
If the above step fails, create a new profile for Outlook and check if the issue occurs in there:
http://support.microsoft.com/kb/829918
Thanks,
Melon Chen
Forum Support
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