Outlook 2013 Search Functions?

The search function for my outlook 2013 works sporadically or not at all, or sometimes only when I click on the search "more" (even when the email I am searching for is in my inbox and received within a couple days. So in other words it normally
bring up the results in chronological order, but it does not do that necessarily in this case). Also the search function does not work while searching contacts as well. I use and exchange account and when accessing the information from the web access portal
and my phone there is no issue with searching.
Are there settings to make the search function work properly?
Please advise.
I have set up a separate profile to test settings and fiddle with the back end, but I am not able to search my emails/contacts properly.

Hi,
According to your description, I understand that search function failed in both Outlook 2013 and OWA seem to all users.
If I misunderstand your concern, please do not hesitate to let me know.
Is there any relevant error in event log?
Please run Test-ExchangeSearch “Identity” to test Exchange Search functionality for a Mailbox server, a mailbox database, or a specific mailbox.
More details about Diagnose Exchange Search issues, for your reference:
https://technet.microsoft.com/en-us/library/bb123701(v=exchg.150).aspx
Final, please reseed the search catalog for testing:
https://technet.microsoft.com/en-us/library/ee633475(v=exchg.150).aspx
Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support

Similar Messages

Highly frustrated with Outlook 2013 Search People box bugs - Multiple Name Results for Same Contact & Inconsistent Results

The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!

Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue.

Outlook 2013 Search Problem.

Hello friends,
My outlook 2013 search box gives no result. I cant find anything after I move pst file from D:\ to D:\outlook\ folder.
Actually there are many topics about this issue in technet and I check the related topics, so I found a little solution.
If I put a check to "allow this file have contents in addition the file" in pst file properties I going to rebuild index and restart outlook seach box working clearly. But one day later, I see the pst file properties unchecked So search
box doesnt work again.
I create new profile but nothing changed.
Do you have any idea ? This is important so I cant find old emails. :( Thank you all.

Brilliant! I have been looking for this solution for the last month! Apart from re-indexing/ repairing .pst files/ Re-installing .pst files / changing registry directories and setting defaults. Something as simple as de-selecting the "Microsoft Outlook"
worked finally. Thanks Emreoz! I can search my emails again

Outlook 2013 Search on Server 2008 R2 - non-functional

The instant search on our Outlook 2013 is constantly turning up the "We couldn't find what you were looking for" message. It is installed on Server 2008 R2 with Citrix providing desktops to our users. The PST files are being stored with
the rest of the user profile on our domain controller (separate machine). For testing purposes I had tried moving my PST to the C: drive. Have tried rebuilding the index and still not working. One thing I did notice was that if I uninstalled windows search
from server manager and installed the indexing service, search functioned properly (this is not ideal), however, every time I would launch outlook I would get a message that it was installing 64-bit components. How can I get search functioning for our users?

I thought I'd post what worked for me with this problem. Your post is old, but I figure others may benefit from this solution.
I found an old Microsoft Support post about "Search" and Outlook being installed properly on a Terminal Server. I followed the procedure and it worked for me on Windows Server 2012 R2 and Outlook 2013. (http://support.microsoft.com/kb/222303)
The following assumes you've enabled the Windows Search feature via the Server Manager.
Install Office and then you must run Outlook as an administrator first. Once you've done that the search tool will properly run and index everything for others on the terminal server.
If you've already installed Office and users have already been using Outlook then you need to repair your Office installation to get Outlook's search working properly. To fix this simply login as the administrator, run the Office repair tool,
then run Outlook as the administrator before any of your users on that terminal server do.
That's it. Once you do that you'll find that the Outlook search begins to index everything properly. You may want to rebuild the indexes by using the rebuild commanded in the Control Panel under Indexing Options.
This worked for me perfectly on three Windows 2012 R2 terminal servers.

Outlook 2013 Search Term not Highlighting

Hi
I have Outlook 2013 running on a Server 2012 RDS Server connected to Exchange 2010. When searching, the search term is not being highlighted in the results
Can someone advise
Zatdam

Zatdam mentioned outlook running on server 2012 RDS. The search function definitely doesn't highlight results even with those options ticked and highlight color is anything but white. Have you tested this out in terminal server environment? It works
fine on PCs and all but not in TS.
We just moved a bunch of users from local workstations to RDS 2012 and they use Outlook 2013 in Online mode. Their search works but it will not highlight the matching terms.
Is this by design in a RDS environment? is there a fix for this?

Outlook 2013 - Searching All Mailboxes... doesn't!

Hello. We have a number of users that are having problems searching their mailboxes. We are:
Outlook 2013
Cached Exchange Mode
Fully Indexed
Selecting the option to search "All Mailboxes"
Only brings up results from local inbox.
I have tried this at our help desk on several computers, same problem.
I have read through some of the postings on here, but nothing seems to help. Any ideas? Can't see recreating profiles for a large group of people and then have it not work. Recreated my own profile and still won't search my shared mailbox.
Thanks!
~Chris

Hi Chris,
Sorry for the delay. It's the normal behavior of Outlook to not include shared mailbox even if you select to search "All Mailboxes".
Some users reported that they can search shared mailboxes after checking the box "Download shared folders" under Account Settings > More Setting > Advanced. You may also test it if possible. (I've tested it in my environment, but it didn't work.)
Best Regards,
Steve Fan
TechNet Community Support

Outlook 2013 search not working with public folders

Hi everybody,
We have a problem that our Outlook 2013 clients cant search public folders. Any search we try returns empty results. We are running exchange 2013. Outlook is running in cached mode.
Thank you!

Hi
To solve the issues in Outlook 2013, please follow these steps: -
In order to have the Instant Search feature for Public Folders behave the same as for your mailbox, the following conditions must be meet: -
Outlook must be configured to cache
Public Folder Favorites.
(and of course the caching and indexing must have been completed)
The
Public Folder must be marked as a Public Folder Favorite.
The search must be performed from within the
Favorites section of your Public Folders tree and not from its actual location within
All Public Folders.
Thanks and regards
Ashish@V

Outlook 2013 search inbox not searching all inbox items

Hi
I have setup outlook 2013 to cached 12 month worth emails and trying to search an email in inbox search tool, only getting few results. When I click More option it takes long time to display results.
Can we fix this issue, can we setup outlook to search all the emails in inbox faster.
I am running
Windows 7 with Office 2013 fresh installed
Thanks,
Kris

If we set the Mail to keep offline to 12 months, when you perform a search. the search is performed only against the local data only. You are presented with the option to find more on the server.
If this is not the case but the wrong search result issue. Please perform these:
• Check for pst/ost-file corruptions (Use Scanpst.exe tool)
• Disable and then re-enable the file for indexing
• Rebuild the index
• Reinstall the Windows Search feature in Control Panel > "Turn Windows feature on or off"
Tony Chen
TechNet Community Support

Slow Outlook 2010 Search functionality

Scenario: 20+ RDS 2012, remote application users. Spanning 3 remote locations connected via cloud based firewall for MPLS vpn. Remote users are reporting very slow outlook 2010 search, resulting in freezing and crashing via remote app. Some users have
very large mailboxes some do not. Is there a best practice for outlook via remote app for caching?
How could I increase the search function speed for the remote users?
~SH

Hi,
Initially please check the network speed for your environment?
Have you face this issue before?
Might possible sometime that through VPN tunnel wasnt encapsulating all traffic and thus can face slowness issue and wasn’t passing HTTPS, Outlook, Active Directory and DNS traffic (all of which are encrypted). In addition, you can go through
this article which provide some more insight points for outlook troubleshooting.
- Check for pst-file corruptions
- Disable and then re-enable the file for indexing
- Reset the index
- Reinstall the Windows Search feature
- Check event-viewer for any useful Event ID\error
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Outlook 2013 Search - attachments

HI FOlks:
I have Office 2013 pro. I have OUtlook connected to Gmail. basic search works fine (Indexing / Search Service is on).
What I'm trying to do is search within attachments (like word / excel). WHen I open Outlook, put my cursor in the search box in outlook, choose 'more' and 'attachment contains', the box that shows up to type words in the attachment field is locked and I
can't type in it.
I have used the Search options to tell the indexing service to index files.
but I cannot figure out why I cannot type in the attachment contains box.
any help would be appreciated.
Bob

Hi,
We can try open Outlook with /cleanviews switch to check if this issue was caused by corrupted view. To do this, press Windows key + R, type
outlook.exe /safe in the Run command and press Enter.
We can also try to create a new mail profile in Control Panel and then set up your email account in the new profile to test the problem. To create a new mail profile, please refer:
http://support.microsoft.com/kb/829918
If above not working, please try to run a repair of your Office installation to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support

Outlook 2013 entries not included in search results

I have Windows 7 Ultimate SP1 32 bit. When I use Windows 7 "Search programs and file" via the Start button, the Outlook entries are included in the search results. Or rather they were until I recently updated to Outlook 2013. Now the Outlook entries
are missing.
I have checked that Outlook is included in the scope of the Search indexer. I have rebuilt the index from scratch. I have also explicitly added the Outlook PST file in the scope of the index. None of this helps.
The indexed entries are successfully retrieved from within Outlook itself.
Any ideas out there?
Thanks, Paul

Hi,
It is caused by the deprecated features and components in Outlook 2013:
Outlook search via the Windows Shell
Outlook 2013 will no longer surface search results for mail and calendar items in Windows Explorer (or via the start menu). Users can still utilize all of Outlook's search functionality from within the app itself.
http://blogs.office.com/b/microsoft-outlook/archive/2012/12/19/outlook-2013-deprecated-features-and-components.aspx
Best regards,
Rex Zhang
TechNet Community Support

"From" presence not displaying in Outlook 2013

When running the Lync 2013 client, the presence indicator of the "From" or sender does not display in Outlook 2013. The cc, bcc & to fields all display presence properly.
When I close the Lync 2013 client and the launch the Lync 2010 client, the sender's or "From" presence displays properly.
We are currently running Lync 2010 servers in our environment.
Just wondering if anyone else has noticed this issue?

I have certainly come across this behaviour with outlook 2013 against Exchange 2007.
How to repro the Issue?
Open an email in Outlook 2013 connected to Exchange
2007 in cached Mode. Sender of the email has empty personcard.
With Outlook 2013, users are not able to see GAL data for the
sender of emails,
Work around seem to be Using online mode instead of cached mode.
There is a outlook fix planned for this issue however unsure on the Release schedule
Hi Prasanth. It's now the end of May. Outlook 2013 went RTM about six months ago and GA about four months ago and this issue is still not fixed. Are Microsoft still working on a fix or have they given up on it and turned their back on their
users ?
I just installed Office 2013 + all MS updates and am very disappointed as Outlook 2013 is functionally inferior to 2010 because of this for us. I work for a large organisation and this would hold back Office 2013 rollout.
-- huddie "If you're not seeking help or offering it, you shouldn't be here."

Reminders are not created in Calendar, Outlook 2013

I am having the same issue many others are reporting. Under Calendar options I have it set to default to 30 minutes when creating a new meeting. However, when I create a new meeting request the default is zero. I can manually change it
to what ever value I want. There is a BUG in the software! I cannot believe this software is being released to the general public in a few weeks. Outlook 2013, Windows 7 Pro.
The reminders go off as they are supposed. Microsoft please fix this ASAP.

I am in agreement that this question is answered. Can't link due to low points, but the responses of Microsoft employees on the threads of this forum I have seen are clear in that Outlook 2013 is functioning as intended with regards to this feature.
If it were not, then I would agree it is a bug. It is at most a design choice that some disagree with, and luckily Microsoft is receptive to user opinions (such as on the uservoice website.) I can imagine some people may feel it would be best
to be consistent and honor the default event time, and the default reminder time calculated off of that even when added in month view. I also can see the perceived advantage to the current behavior in 2013.
It adds an all-day event by default when you add an event in Month view. It does this regardless of what your default event time and default event reminder is set.
A user can't even see all the times of the events in a day in month view. Because of this, perhaps the engineers assumed that most people adding events with specific times would like to know the context of when the other day's events are and would
switch to day, week, or workweek view prior to adding the time-specific event. Leaving all events set to the default time of 5:00 PM with a 15 minute reminder would give you a deluge of reminders at 4:45 PM arbitrarily.
The good thing is it only adds a couple of seconds to deselect all-day and choose a reminder time when adding an event from month view.

Search within Outlook 2013 will not search subject unless i specify "subject:()"

I am having an issue with Outlook 2013 where if I search for lets say "computer" and I have a message with the word "computer" in the subject line, it does not find it. If i search for "subject:(computer)" then it finds it.
It's as if keyword searching isn't working but if I specify where I want it to search it works. I tried doing it on a computer that did not have any Office updates and it works as it should so I have a feeling that it must be an update that changed the functionality.
Is anyone aware of this issue?

Hi,
Please try to delete and rebuild index to check the result. To do this, click in the Search box, under
SEARCH tab, click Search Tools > Search Options > Indexing Options >
Advanced button > Click Rebuild button. Restart Outlook to check the result.
If problem persists, we can also try to run a repair of your Office installation to check the result, To do this, please refer:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
Please let me know the result.
Regards,
Steve Fan
TechNet Community Support
I tried rebuilding the index and doing an office repair but neither helped. I tried it on another computer and had the same issue. Only place I get it to work is when no office updates have been installed. I am not sure when this stopped working so I cannot
pinpoint which update might have caused it.

Outlook 2013 crashes when opening Calendar search result

I have a user who uses her Outlook 2013 calendar extensively, mainly to note for herself when she has spoken to a customer, and creating appointments for when she needs to speak to them again. (This is outside of our policy to note the contact in
MS CRM.) She can have scores of such Calendar items each day.
When seraching for these appointments in her Calendar, she gets the list of results, but Oulook crashes when she tries to open any of them. Sometimes Outlook restarts on its own, sometimes she must relaunch it herself.
Related threads reference a wwlib.dll error, but she is not getting that. It is Outlook.exe itself that is crashing. There are other threads that reference other open windows, or items containing webpages or tables, but these do not apply to her, either.
Event Data (two related entries) contain the following:
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
And:
3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
    ??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
    **Store created by biuld: 15.4517
**Attempting to walk all folders
      Failed to add row to the FLT, RowID = 719
      Failed to add row to the FLT, RowID = 6CD
      Failed to add row to the FLT, RowID = 6DE
      Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
  **Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with "Attempting to validate BBT."
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!

Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said "Indexing complete" for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title "Outlook 2013 restarts when
opening Calendar Search result item" first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the "Answers" site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again!

Outlook 2013 Search Functions?

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