Outlook Alias on Q10

Hi, I added the primary email account to blackberry hub and I receive emails from the alias account nicely.
However, I don't seem to have the option to reply using the alias email address.
Please advice how this can be accomplished. If the hub couldn't do it, would you recommend any app that will do?
Many many thanks for your reply.
Sailfish

I think this is LUM problem
using {id wwwrun} shows that
wwwrun and www (group) exist on the server with the correct uid and gid settings which match those for www and wwrun from console1(properties)
however :
I can't lun enable any other users - It seems to work from iManager but even after {namconfig cache_refresh}
none of these users appear on the server
Resinstalling LUM via YAST fails
unable to connect to LDAP server 192.XXXXXXX or the specified user
cn=admin,o=XXXXX does not have enough priveleges
However ldap can be accessed by my Zenworks Configuration Management!

Similar Messages

Can't Sync Outlook Calendar with Q10? Is this true

Is it actually true that you can't sync your outlook calendar with your Blackberry Q10? If it is Blackberry should be ashamed of themselves. I paid good money for this phone and just assumed it would do the basics that a business phone should do.

lmgeuk wrote:
pardon the non-techie questions - what is a BES?
yes, I know about Exchange enterprise servers, but that is a different topic.
No, it's not a different topic, it is exactly what some need..
BES = BlackBerry Enterprise Service
lmgeuk wrote:
i am just looking for the basic two way sync with outlook on the computer.
they have had it for a decade, but now it is gone... huge mistake if they dont fix this.
If you want the simple wired USB sync, see my link above to last week's updated download of the Link software.
Meanwhile, you're butting into another user's thread who has different needs. He doesn't want the wired sync.
But that's your solution, update your Link.
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Link 1.1.1: Error syncing Outlook contacts with Q10

I configure the Contacts and Calendar settings for my Outlook account in Link (actually leave them at default)
If I choose to synchronize contacts only, e. g. if I check the checkbox at Contact and clear that one at Calendar, all goes well
If I choose to sync Calendar or both, I get the following error:
CPreferenceManager: Configuration Value for /Preferences/Account_9_589826/DevicePin not set in TransConfig.xml for translator RimBB
I looked into that file and found nothing like DevicePin in it at all...
Any help will be very appreciated.
Thanks, MaKo

MaKo7 wrote:
I configure the Contacts and Calendar settings for my Outlook account in Link (actually leave them at default)
If I choose to synchronize contacts only, e. g. if I check the checkbox at Contact and clear that one at Calendar, all goes well
If I choose to sync Calendar or both, I get the following error:
CPreferenceManager: Configuration Value for /Preferences/Account_9_589826/DevicePin not set in TransConfig.xml for translator RimBB
Mako, what I've learned is that Link doesn't like changes to the sync config after the fact. To get things to work properly I did a Reset Settings, then configured both Contacts and Calendar. Then Sync Contacts/Calendar worked. Don't make any changes to the check boxes or Configure links after doing a sync.

Since last software update I can't sync Outlook Calendar btwn Q10 and laptop (it worked perfectly before update!)

I can sync my contacts, but get the same error msg each time I try to sync my calender (which is crucial for me). Error msg is: Unable to process organizer data
I've looked in the BlackBerry Knowledge Base and their Resolution is:
This is a previously reported issue that is being investigated by our development team. No resolution time frame is currently available.
Any suggestions from the BB Forum would be appreciated!
Thanks!

Java_Junkie8121 wrote:
Just wanted to let Adobe know.
This is a user-to-user forum; if you want "to let Adobe know" you have to go through other channels, e.g. a bug report at https://bugs.adobe.com/flashplayer/

Syncing Q10 with Outlook

After doing the first time sync with Outlook (one way from Outlook to the Q10), i then did a 2-way sync and there was a conflict with every contact. It seems the device added some code in one field to every entry. Anyone ever seen that. I was aftaid to continue the sync until I understand more.

That seems to happen a lot with syncing. I usually make a backup of my Outlook data and my phone before doing a two way sync. That way if anything weird happens I can revert back. The two way sync should be good to go, though.
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Evaluating a Q10... 12 days left to decide if I want to keep it...

Hello,
I am on day two of evaluating a Q10 (AT&T) and I have 12 days to decide if I want to keep it. I'm on the fence. I loved my 8330 Curve back in the day but as of today there isn't a mobile device I am found of. I've been begrudingly using the Galaxy S3 for the last two years.
This post is going to seem negative since I'm trying to find a way to deal with several issues and options I expected to have on the Q10. I have little time to search and read although I plan on doing as much of that as I can. What I'm looking for here are workarounds, planned changes or the best threads discussing an issue.
Before I get into the issues, I'll start with the postive. The size is right. The S3 is uncomfortable to me and easily slips without a case. A few benchmark times:
Place call to saved contact:
Q10: 5 seconds
S3: 13.5 seconds (using Dialer One)
Lookup contact in Outlook Global Address List (ActiveSync):
Q10: 12 seconds - and it's simple to save as a contact
S3: 40 seconds - (using Touchdown) - this is just to lookup, good luck saving as a contact... I usually end up looking up multiple times
Taking a photo of a cat and accidently emailing it to your boss through Outlook Exchange Activesync:
Q10: 15 seconds
S3: 45 seconds (using Touchdown - did not send to boss in this case)
That last benchmark brings me to my first issue:
1. The Q10 have an option to deactivate the "predictive" email addresses that show up when composing a new email. If I send a thousand emails to a few "junk" email accounts, will the predictions change? How long until they change back? It is simply a count of the number of emails sent? If so, I can work around this.
2. The Q10 Should have cursor movemenet/text selection keys. I forgive RIM when I have trouble selecting a textbox or button on screen — I know they're new at touchscreens. However, text selection on the Curve outperformed any iOS or Android device that I've used. If the programmers at RIM don't understand what needs to be done then RIM need to hire someone who has worked extensively in text environments. I don't care if I have to push some strange combination of asdw for left/down/right/up with alt, z, shift or other keys held for word/sentence jumping and selecting. The "white circle" is simply unusable for rapid text manipulation.
3. The Q10 should have an option to never mark email as read on server (leave unread on server). Similar to the "do not delete on server" option, that many are complainig about. I'm amazed at how few settings the phone offers, especially in email. I still find myself looking for an "advanced settings" button that perhaps I haven't found yet. I thought it was Apple that simplified devices to the point that settings don't even exist...
4. The Q10 should allow for selectable snooze times. This is one area where I've been spoiled by the very useful Andoid app "Calendar Snooze." Even before purchasing the Q10 I realized that I might need to carry around a wifi enabled Android device just to have the extensive appointment/reminder functionality that I've come to depend on.
5. There should be a method to activate the Q10 with the spacebar. Lock screens have become popular to prevent inadvertent screen taps but key presses are much more difficult to do by mistake, especially with holsters. The whole "swipe up" is horrible in my opinion - I need to do it two or three times in some cases. Pressing the button on the top is just awkward. This is one of my biggest complaints, along with #6.
6. The Q10 should have the ability to launch apps from the "home screen" or when off. I'd prefer when off. If not, then home screen should be something I can jump to anytime the phone is turned on. Again, more options. To be as usable as the Curve was, this phone needs to have a quick way to power on (space bar or any key), an option to turn off the "swipe up to unlock" and support for loading apps like memopad, calendar, contacts, email with the press of one character on the keyboard. This is the main reason I wanted a keyboard again! Since apps like memopad have been removed, the keys should be programmable to allow for launching of third party apps.
This list of issues makes the Curve's "need to dial 911 and hang up when the battery is low to make a call" problem seem insignificant. However, I'm hoping that there are some work-arounds that others have figured out.
I may have more than 12 days to evaluate since I have a "creaky/sticky" space bar which neccesitates a replacement phone. Either way, two weeks is not long and if I had to decide today I would be sending the phone back and probably just sticking with the S3 until something that is worth the cardboard box it's shipped in becomes available.
Thanks,
Dave
Solved!
Go to Solution.

daved31415 wrote:
Hello,
I am on day two of evaluating a Q10 (AT&T) and I have 12 days to decide if I want to keep it. I'm on the fence. I loved my 8330 Curve back in the day but as of today there isn't a mobile device I am found of. I've been begrudingly using the Galaxy S3 for the last two years.
This post is going to seem negative since I'm trying to find a way to deal with several issues and options I expected to have on the Q10. I have little time to search and read although I plan on doing as much of that as I can. What I'm looking for here are workarounds, planned changes or the best threads discussing an issue.
Before I get into the issues, I'll start with the postive. The size is right. The S3 is uncomfortable to me and easily slips without a case. A few benchmark times:
Place call to saved contact:
Q10: 5 seconds
S3: 13.5 seconds (using Dialer One)
Lookup contact in Outlook Global Address List (ActiveSync):
Q10: 12 seconds - and it's simple to save as a contact
S3: 40 seconds - (using Touchdown) - this is just to lookup, good luck saving as a contact... I usually end up looking up multiple times
Taking a photo of a cat and accidently emailing it to your boss through Outlook Exchange Activesync:
Q10: 15 seconds
S3: 45 seconds (using Touchdown - did not send to boss in this case)
That last benchmark brings me to my first issue:
1. The Q10 have an option to deactivate the "predictive" email addresses that show up when composing a new email. If I send a thousand emails to a few "junk" email accounts, will the predictions change? How long until they change back? It is simply a count of the number of emails sent? If so, I can work around this.
These addresses cannot be turned off or deleted. They should go away after you email someone else regularly but it does seem to take a while. I haven't figured out the exact time it takes. You get used to ignoring them after a while until all of a sudden something usable pops up. My wife's email address is finally in mine now.
2. The Q10 Should have cursor movemenet/text selection keys. I forgive RIM when I have trouble selecting a textbox or button on screen — I know they're new at touchscreens. However, text selection on the Curve outperformed any iOS or Android device that I've used. If the programmers at RIM don't understand what needs to be done then RIM need to hire someone who has worked extensively in text environments. I don't care if I have to push some strange combination of asdw for left/down/right/up with alt, z, shift or other keys held for word/sentence jumping and selecting. The "white circle" is simply unusable for rapid text manipulation.
Cursor movement/placement: Touch the cursor where you want it. If you are off by one letter just tap it again and a circle will appear. You can then tap any side of the circle to move the circle/cursor one space in that direction. You can go up/down/right/left, etc. To select text simply touch and hold where you'd like to select. It will select the word first. Continue holding and it will select the sentence. Continue holding and it will select the paragraph, and finally the entire document. You can also move the dots on either end of the selection to move it manually.
3. The Q10 should have an option to never mark email as read on server (leave unread on server). Similar to the "do not delete on server" option, that many are complainig about. I'm amazed at how few settings the phone offers, especially in email. I still find myself looking for an "advanced settings" button that perhaps I haven't found yet. I thought it was Apple that simplified devices to the point that settings don't even exist...
With the latest OS update (not yet released by ATT but see below for more info on upgrading anyway) you can choose to delete on handheld only, server and handheld, or prompt each time. Reads are sync'd and can't be controlled but I don't know of any device that uses the same email protocols (iOS, Android, etc.) where the reads syncs can be turned off.
4. The Q10 should allow for selectable snooze times. This is one area where I've been spoiled by the very useful Andoid app "Calendar Snooze." Even before purchasing the Q10 I realized that I might need to carry around a wifi enabled Android device just to have the extensive appointment/reminder functionality that I've come to depend on.
There is no adjustment for this. There was a secret way to do this on the old BB devices that I didn't learn until after I went to BB10. It would be nice to have that option for calendar notifications.
5. There should be a method to activate the Q10 with the spacebar. Lock screens have become popular to prevent inadvertent screen taps but key presses are much more difficult to do by mistake, especially with holsters. The whole "swipe up" is horrible in my opinion - I need to do it two or three times in some cases. Pressing the button on the top is just awkward. This is one of my biggest complaints, along with #6.
There is no option to wake with the space bar. The only option given for anything like this is the ability to turn off swipe to wake. If you turn that off then swiping up does not wake the device and you have to press the lock button on the top. Not really what you're looking for. Having used the device for over a year now I don't even think about the swipe to wake and I love it. There is no "home" button to fail like so many iOS users complain about. The button either fails or gets very sticky. I find myself swiping up to wake my iPad sometimes it's so natural now.
6. The Q10 should have the ability to launch apps from the "home screen" or when off. I'd prefer when off. If not, then home screen should be something I can jump to anytime the phone is turned on. Again, more options. To be as usable as the Curve was, this phone needs to have a quick way to power on (space bar or any key), an option to turn off the "swipe up to unlock" and support for loading apps like memopad, calendar, contacts, email with the press of one character on the keyboard. This is the main reason I wanted a keyboard again! Since apps like memopad have been removed, the keys should be programmable to allow for launching of third party apps.
Not quite sure what you're asking here. Launch apps when device is off?? This may help, though. On the home screen and any icon screen you will see a row of small dots, four tiny squares, and a small envelope icon. The envelope icon is the hub, the four dots are the active frames page, and the small dots are your screens of app icons. You can touch any of those small icons and jump directly to that page. You can swipe left and right across those and move to any of those pages, as well. You can find info about the available keyboard shortcuts here: http://docs.blackberry.com/en/smartphone_users/deliverables/61550/shortcutList.jsp
This list of issues makes the Curve's "need to dial 911 and hang up when the battery is low to make a call" problem seem insignificant. However, I'm hoping that there are some work-arounds that others have figured out.
I may have more than 12 days to evaluate since I have a "creaky/sticky" space bar which neccesitates a replacement phone. Either way, two weeks is not long and if I had to decide today I would be sending the phone back and probably just sticking with the S3 until something that is worth the cardboard box it's shipped in becomes available.
Thanks,
Dave
Dave, I've answered your issues in the quote above. I don't usually do it that way but it seemed easiest in this case.
Most of what you post about have workarounds and is actually possible in most cases. I mentioned the OS 10.2.1update above which ATT has not yet released. There are many new features included in 10.2.1 that make the device much more feature-packed. I recommend updating the device to the newer OS, even though ATT doesn't yet support it. It will give you a much better "test drive" of the device. Here is a link on how to do it. Just follow the instructions exactly and it's really easy:
http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-BB10-OS-Using-Sach...
Once updated you can install almost any Android app using the BB10 app called Snap. I included a link on how to install that in the post with the OS update instructions. Again, I HIGHLY recommend installing the update. It doesn't void ATT's warranty, however, their support line personnel can't support it because it's not officially released by them. The official released OS can easily be re-installed should the need arise. If you return the device they likely won't even know you updated it anyway.
All that said, since you're using the S3 I really recommend the Z10 over the Q10. I have both (as well as a Z30) and absolutely LOVE the Z10/Z30 devices. I was on a 9810 before the Z10 and wasn't sure I'd like the virtual keyboard but that keyboard is far better than any other touch device keyboard on the market. It blows away the S3 keyboard and my iPad keyboard. I am much faster on the virtual keyboard than I ever was on the 9810 virtual keyboard. It is like magic how it knows what I wanted to type instead of what I really typed. I have the bad habit of entering the letter b instead of the space key and I can type a whole sentence like that and it will change it automatically. Can't do that with a physical keybaord. Additionally, the bigger screen on the Z10/Z30 makes everything better.
Hope all this helps.
John
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Q10 Sync was Unsuccessful

Please help, I can not find any information on the following error message when trying to sync my calendar/contacts from/to Outlook and the Q10.
"Sync was unsuccessful" "An error occurred during an attempt to access a device database record".
I can't find any information on how to fix this.

Hey shawnhanion,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Was the synchronization ever successful?
Also are you using a PC or Mac? Are you able to create a backup of your data with no issues?
I look forward to your reply.
Cheers.
-ViciousFerret
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Link will not sync Contacts with Q10

problem syncing contacts between Outlook 2013 and Q10 using BB Link.
Following message in window appears:
Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/
Account_1_65537/SyncAccountId_1 not set in Transconfig.xml for
translator RimBB
Found members reporting similar but not same error message.
Any suggestions? thanks.

The basic message is the same even though the numbers differ.
Many people have the same issue as you, I can only hope a fix comes soon.
Maybe this way: http://helpblog.blackberry.com/2013/02/how-to-setup-outlook-to-wirelessly-synchronize-your-contacts-...

Q10 - Are we will still expecting progress on fuctionality or not (eg Notes and Tasks to be synchronizing)?

Synchronizing with Outlook is now possible (at least in theory) through a USB cable, or wirelesly - great.
However, it seems that (at least for now) this is limited to contacts and agenda.
In my opinion - these are the most important, but we are still hoping for Notes and Tasks to become "synchronizable"
In the end, the objective is get a portable version of Outlook on the Q10 device, coupled with telephone service.
Then, if the device can also do other things, that is great.
But Internet, facaebook, twitter, camera, music, ganes, etc - that is not important - leave that for later and lets sort out the key functionality first.
If BBY does not agree with this, or does not intend to actually generate a better version of its previous devices, but create an iBerry, then PLEASE say so, so those of us who are not interested in an iBerry can go and get the Porsch phone - IT IS AWESOME!
Any insight from those in the know would be welcome.
Thank you in advance.

iBerry fits it well, although the iPhone or Android is better suited for playing around a little. For business purposes, the Q10 is unusable. I will be sticking to my Bold 990 and return the Q10 to the vendor.

A LIST OF BB LINK ERRORS / FIXES

I am not a developer, but just a heavy user of contacts and wired synchronisation.
I have gone through a comprehensive exercise of transferring 9000+ contacts from Outlook to Blackberry Q10 (1-way sync), and then doing a 2-way sync (which should ideally have resulted in a message "nohthing to sync; all matching already"). But in stead the following changes occured. I am listing these so you know what to expect, and can come up with your own strategies to minimise BB Link messing around your data in unintended ways.
1) BB Link replaces "%" percent symbols with "%%" double percent symbols in all the WEBSITE and NOTES fields, possibly other fields too. How bizarre! Any explanations anyone?
2) The only other change made to NOTES field was that some non-printing characters were removed: an acceptable clean-up if again a time-waster + mystery creator. (eg the end of every line used to have 2 characters before u get to the next line; not it just has one).
3) 'Email Type' and 'Email Display Address'
-where orphan values existed in Outlook (eg it had no email address but still showed "SMTP" for type, of showed some old stale 'display address') BB Link cleans this up nicely and removes them.
-where an email address exists, but Type and Display Address are missing, BB Link populates these freshly. Again nicely done.
- But this kind of minutia is probably what causes BB Link to take 1.5hrs to synch (vs few minutes for BB Desktop software before it)!!!
4) PHONE NUMBERS:
- I used to store the phone # of reception or switchboard in "work2" # and only people's direct lines in "work1" #. Now BB10 devices do not recognise "work1" and "work2" but only has first, 2nd (and third?) instances of "work #", BB Link of MOVING all Work2 #s into Work1# slot of Outlook (if you did not already have a Work1 # saved there).
- Same thing with moving Home2# to Home1#.
- Painful but hopefully a one-time mass problem if you start using the BB convention going forward.
5) STREET ADDRESS:
- Business Street and Home Street fields have generally been shifted about. BB device (or Link) try to clean up the address so that it can be more 'map search friendly' i suspect. Some parts of address data are lost in this process!!! Thanks for trying, but no thanks BB!
Now I have 500 addresses to check / correct manually!
OVERALL: because the BB Link interface is SO rubbish and you get lost in BB Link reporting 1000s of instances of "Attachement Hash field" changes you cant detect all of the above without painful checking.
Any tips or comments welcome.

@suemack902
Could be related to this:
BlackBerry Link keeps prompting for conflict resolution of "Attachment Hash" during contact synchron...
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Issue with Mail and Gmail

I'm trying to configure the built in Windows 8 Mail app to work with my custom domain.
GMail is configured where I have multiple email addresses -- both the @gmail.com address, but also with my own @example.com style domain. From the browser, everything works as expected.
However, in the Windows 8 Mail app, it's greyed out:
Where is this coming from? How can I configure this?
Help!
Dave

I can't solve it either, but would love an answer! Would save a LOT of headache.
I learned that outlook accounts do allow sending from aliases. So the work around I've set up is:
1) Create outlook email for my main/primary account
2) Create an outlook alias that is identical to my gmail alias (that's what those multiple from fields in gmail are treated as, aliases)
3) Set my gmail to forward to my outlook email
Now I receive email from that preferred work alias in my outlook account, and can send messages with the "From" field I need. All in one account in the Windows Mail App.
This is okay for now but quite sub-optimal, because with the forwarding there are sync issues, mail isn't delivered instantly (sometimes 20-30mns!) and I am getting duplicates all over the place. When I pause the gmail forward I get no messages, when I turn
it back on I get two copies of everything, not sure what that's about.

Meetings created on Q10 do not sync to Outlook 2013 calendar

Am using a Shaw email account on Outlook 2013. Just got the Q10 and cannot seem to sync. It syncs from Outlook to the phone but not from the phone to Outlook.
BB Link ver 1.2.0.28
Office Professional 2013
BB Link does not throw and error messages and shows up as successful sync.
Is it possible that the phone is not able to write to the Outlook pst file. But I would have imagined that it would throw an error message is what is confusing me.
Has anyone else had this issue or something similar?
There is an update for the phone but I did not apply it. I didn't want to mess it up further.
The user was using a BB torch before and we moved him to the q10. He was having somewhat of a similar issue just that he would get meeting reminders but Outlook would not display them in the calendar. Now the q10 will not even send any of the calendar appointments to Outlook.
Thanks for the help. If anyone can offer any suggestions

LarryMcJ -
I read your first post and checked all the items you pointed out. I was already set up in the way you described but alas my problem remained. I appreciated the suggestions and checked them carefully but it had no effect on my problem.
I found it interesting that I could change an item on the BB (no matter where it was created) and the change would propagate over to iCal but a new item created on the BB would not come over. I also tried using the click box to overwrite the BB from iCal but items created on my BB were completely unaffected by the sync.
I had no calendars tied to the BB email addy. I did find that my calendars were somehow linked to various (random?) email addresses (I use 5). Things have started working better since I changed all the calendars to tie to one email addy. I was able to get Google sync to work without a hitch after about an hour of playing with it and there have been no problems since. Maybe RIM should try to hire some Google developers away ;-)
Anyway - the headache and frustration were just not worth it. There may be a way to get my setup to work with DTM but, honestly, I don't have the time, patience or the hair left to pull out. I am no longer trying to find a solution - I have moved on.

Blackberry Link for Q10 with Outlook Sync has very poor performance and not good Functionality

I am wondering if anyone has tested this software. Blackberry Sync software for my previous phones were wonderful. I can sync my contacts and calender in a very short time. With this new Blackberry Link it takes about 1 1/2 hours Plus to complete. And when it does complete - it duplicates entries which I did not want.
Plus what is missing is the following:
1. I am not able to say Update both Device and Outlook any longer. This functionality is gone.
My question: How does it do a two way sync if I only have a choice to use what I have on my phone or on outlook only
I want to be able to update my Outlook contacts with changes and addition I made on my Q10 phone and update my device with changes I made to Outlook.
Why did Blackberry remove this very flexible choice? Plus Blackberry Link has very poor performance.
I work for a large company and I do Enterpirse Software testing daily. Performance is the number one complaint for customers on top of the UI and functionality.

Thanks for the reply.
OS: Windows 8.1 Pro 6.3.9600 Build 9600
Link: 1.2.3.23
BB Desktop: 7.1.0.41
Anti Virus: Avast 140312-0
Firewall: None
A thing I noticed when I opened Descktop Software for the first time since the new Z30 is that the old application thinks it is looking for a Z30. I havent even opened the application since before I got the new device. The only way it could think I have a Z30 is if it is using a lot of the same files as Blackberry Link. That is some pretty terrible software development practices in my opinion. I'm going to take your suggestion and uninstall both apps, run a registry cleaner and reinstall BB Link and I bet it works a lot better afterwards.
EDIT 12 March 2014 7PM EST
Still all of the same errors with regard to syncing outlook contacts and Schedules. I will post all of the error messages I recieve here as I see them. Application is always started by connecting device with USB cable.
"Sync was unseccessful
Caught _com_error exception. Description(): Error in MAPILogonEx: MAPI_E_CALL_FAILED; Error(): -2147467259 (0x80004005); ErrorMessage(): Unspecified error; Source(): XCPCRdmptn.RdRDOSession"
REBOOT
Change to sync contacts only, 1-way sync to computer, always use device data
"Sync was unsuccessful
CPreferencesManager: Configuration Value for /Preferences/Account_1_65537/DevicePin not set in TransConfig.xml for translator RimBB"
REBOOT
Application went through the whole process and hung for about 15 minutes and then completed successfuly syncing contacts only.
Change to callendar only. Sync completed successfuly. No hang or errors. very quick.
A new recurring appointment on the device was not transferred to the computer.
Sync callendar again, completed successfuly.
Appointment is still not transferred to computer.
So far I've spent an hour tonight trying to sync my contacts and appointment changes from just one day. I'm not thrilled.

How to sync Q10 with outlook calendar through the cloud on a remote laptop

Hello all, I took delivery of a new work mobile today (BB Q10). All set up with my work email installed. Told I can set up to have my work calendar on it as well - great. Got home, installed latest version of BB Link on my laptop (C Drive), connected the device via USB and got stuck.
It appears to be only willing to sync with a local (C Drive) version of Outlook which was set up for my personal email account (Gmail) That is not the one I want. I want the work one in the cloud. We log in to the whole MS Office 2007 package via the cloud using a Citrix app.
I know it can be done as a colleague already uses it successfully but he does not work local to me and neither of us are particularly computer savvy.
Can anybody help please. The only bits I want are the actual calendar, no contacts etc.
Thanks
Dave

I wish that would work for me. I had used BB devices for years until my work took them away and gave me a Samsung Galaxy 4S. I'd been using that for the last 3-4 months, but I just hated it so I went on eBay and bought myself a new Q10. I used device switch and everything moved over except my weekend work schedules. All my other appointments moved over, so I'm not sure why that didn't. I've tried almost everything. The old BB Desktop software used to work great, but now we have to use BB Link, and there is no option for me to sync my calendar from my home iMac, or my work PC laptop.....very frustrating! I should not have to enter it all again manually. I really like the phone, but I can't figure out why BB Link is so limited. There should be an option built in to sync appointments from a Mac or a PC.

Outlook connector - sending mail to alias'es doesn't work ...

Hi,
We are using JES5 with the latest outlook connector (7.2.402.1)
The user accounts have mailalternateaddress entries that consist of their initials. ([email protected])
the uid is the same as their initials (ie uid=hda)
the main 'mail' attribute is made of firstname.lastname, ie '[email protected]'
In the UWC we are able to type 'hda' in the to: field or 'heidi.alloos', when we click 'send' the @domain.com is added and both mails arrive.
In the outlook connector, I need the same feature but there, i am only able to use heidi.alloos<enter>
When I try to type 'hda' , outlook says 'microsoft office outlook does not recognize 'hda', probably because this entry is - by default - nowheree to be found in the global address list
Is there a way to obtain the same result in outlook, possibly by tweaking some of the entries in the LDAP tab in the outlook connector deployment tool ? When I go to the addressbook in outlook, and perform a find based on the alias field, it does find the user, so somehow outlook should be able to find it rightaway, yes ?
kind regards,
Tom.

Hi,
tom_absi wrote:
I've found it:
in deployment tool, change name resolution filter to:
(&(mail=*)(|(mail=%s*)(mailalternateaddress=%s*)(|(cn=%s*)(|(sn=%s*)(givenName=%s*)))))Thanks for posting this update. I take it that you got the answer you were after in the [email protected] mailing list?
i.e. http://docs.sun.com/app/docs/doc/819-4410/gamwu?l=en&a=view
Regards,
Shane.

Outlook Alias on Q10

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