Outlook client behaviour with load balancers when moving DB

Hi there,
My setup is 3 mailbox servers in a CAS array. I use hardware load balancers pointing outlook clients at the CAS array (mail.company.com). I am doing some maintenance which is involving moving certain DBs to different drives. I dismount the DB and change
the DB path to begin the move. When I do this within minutes of starting the maintenance, our hardware load balancers get almost flooded to capacity with client connections. We need to understand exactly what is happening here. My guess is that as the
DB is offline, the clients just sit there and attempt to constantly reconnect. We have hundreds of thousands of available connections which get saturated almost instantly.
Why do the clients attempt so many connections? Can this be prevented? I also dont understand why the load balancers arent keeping the connections open for longer so each time a client reconnects it just uses the same already open connection
Does anybody have any thoughts/advice/experience with this?
Thanks, Lamby.

Hi,
Hardware load balancers continuously monitor the load on the server and try to distribute the load evenly. Load balancing ensures that the load on your Client Access server is evenly distributed, not based on the database level. If one CAS server fails,
Outlook would still access database. However, if one database is offline, Outlook client would continue to connect to the same RPC Client Access Server array to access database, even though this database is failed.
If you want to keep the high availability for database level, you can deploy a DAG.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

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Hi Winnie Liang ,
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Scenario 1 : for internal outlook connectivity
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http://blogs.technet.com/b/exchange/archive/2014/03/12/client-connectivity-in-an-exchange-2013-coexistence-environment.aspx
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A very extreme case to show the problem even further:
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My system is:
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SteveG, I don't believe it is an 1820m issue at all. Do you have a single or multi-core processor? This behavior did not occur on my old P4 3GHz system. I only started observing it when I built this quad core system about a month ago.
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Durin,
As I was typing the first post, I verified that I was using the Emu 1820m ASIO driver in both Edit and Multitrack views. (As I was writing it, it crossed my mind that I might have it set to something else in one mode.) However, it is the same in both.
One thing I forgot to mention is that there is one more app that behaves similarly (Reaper). All other apps (Sonar, FL Studio, eXT, Ableton Live, Sound Forge, Wavosaur) do not show this behavior and are rock solid.
If you'd like to see my thread about this behavior in Reaper (and others who can reproduce it) see here: http://www.cockos.com/forum/showthread.php?t=19036
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Previous thread:
http://community.office365.com/en-us/f/158/p/281263/859737.aspx#859737
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Hi,
Another reference point...
When to use Online Mode
Online Mode is the legacy method of connecting to Microsoft Exchange. It is a fully supported configuration in Office Outlook 2003, Outlook 2007, and Outlook 2010. Online Mode has value in certain scenarios in which the behavior of Cached Exchange Mode is
unwanted. Example scenarios include the following:
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Heavily regulated compliance or secure environments in which data must not be stored locally for any reason. In these environments, we recommend that you evaluate Encrypting File System (EFS) or BitLocker in addition to Cached Exchange Mode as a potential
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Very large mailboxes on computers that do not have enough hard disk space for a local copy of the mailbox.
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Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2007 or Outlook 2003. Cached Exchange Mode is not supported when you run Outlook 2007 or Outlook 2003 on a computer running Remote Desktop Services (Terminal
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Virtualized or Remote Desktop Services (Terminal Services) environments that run Outlook 2010 on which disk size or disk input/output (I/O) limitations prevent running Cached Exchange Mode at the desired scale.
If you work with a very large mailbox, you can reduce the size of the local data file by using synchronization filters. For more information, see
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Optimizing Outlook 2007 Cache Mode Performance for a Very Large Mailbox (http://go.microsoft.com/fwlink/p/?LinkID=193918).
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How to troubleshoot performance issues in Outlook (http://go.microsoft.com/fwlink/p/?LinkID=193920).
Thanks & Regards
John Chris

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</body>
</html>
------=_NextPart_001_0002_01CCF256.3C7DD310--
------=_NextPart_000_0001_01CCF256.3C7DD310
Content-Type: application/pdf;
          name="Test.pdf"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
          filename="Test.pdf"

Please run /cleanviews switch to check the result.
(Type "Outlook.exe /cleanviews in Windows search bar and press ENTER.)
Please also create a new Outlook profile to check if the issue still persists. Thanks.
Tony Chen
TechNet Community Support

Outlook client behaviour with load balancers when moving DB

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