Outlook Email Integration issue....

After release 19 upgrade, few users have reported a strange issue that after they use the 'Add to CRM on Demand' button in outlook to sync their emails, those emails are deleted from the Outlook's inbox.
They also reported that they are not using the 'Automatic Association' option for syncing. Can you help me resolve this issue.

Hi,
Does the user have admin rights to their machine? Registry entries for OEI are writing to the following:
HKEY_LOCAL_MACHINE>SOFTWARE>Windows>Uninstall>Oracle Outlook Email Integration On Demand
HKEY_LOCAL_USER>Software>Siebel CRM On Demand>Siebel Outlook Email Integration On Demand
HKEY_LOCAL_USERS>Software>Siebel CRM On Demand>Siebel Outlook Email Integration On Demand
Thanks,
Sean

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    Hi,
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  • Outlook 2011 for Mac + Oracle Outlook Email Integration On Demand

    Does anyone know of a "Oracle Outlook Email Integration On Demand" plug in that'll work with Outlook 2011 for Mac?

    jack19stags wrote:
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    Thanks for all of the responses - I have now done these suggested settings which has downloaded all of the separate inbox folders but I am still having a couple of errors: 
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  • BB10 / Z10 and corporate outlook email integration without BES?

    Hi,
    I have tried searching the forums but I can’t seem to find the answer I was hoping for. Currently it still looks like you cannot sync your work email address without BES.
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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  • Jabber for Windows - Outlook Meeting integration issue/questions

    Hi,
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    Hi Mal,
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  • Outlook Email Integration proxy issue while using Single Sign-On

    Hi All,
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    One question about Outlook that has been asked the most is, why some emails don’t sync in Outlook? Or there should be an email received but why I can’t see it in Outlook?
    On this topic, we’ve seen a lot of articles on Microsoft and some other 3rd-party web sites, usually the explanation and the troubleshooting steps are so long that we don’t know where to start. I’m writing this article to make something easier. Not an encyclopaedia
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    View
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    When we talk about “sync”, we are talking about account types like Exchange, IMAP and Exchange ActiveSync. POP accounts don’t sync, they do a “download” instead, so it’s not talked about (However, some steps are applicable, like
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    Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

    Dlehman wrote:
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