Outlook Integration Tool - 'Send and Add to CRM' button missing

Hey Folks,
We have an interesting issue with the Outlook 2003 - SP3. On some of our machines the button 'Send and Add to CRM' does not appear with you hit 'New Email'. The tool is installed and the 'Add to CRM' button is there as expected.
If we install the tool (downloaded from an R16 environment) is still does not appear? Any ideas? Seems strange that some machines with the same version of Outlook have it and others don't?
Thanks
Oli @ Innoveer

I would also check to see if the OEI Add-In is present and selected within Outlook. You may need to reselect it. If it is already selected you may need to manually register (they need to be present) the OEI DLL Files:
regsvr32 "C:\Program Files\Siebel CRM OnDemand\Siebel OEI OnDemand\SiebelOnDemand.dll"
regsvr32 "C:\Program Files\Siebel CRM OnDemand\Siebel OEI OnDemand\SiebelOnDemandEmail.dll"

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