Outlook Searches for additional mailboxes return irrelevant results
Hi Guys,
I'm running exchange 2010 and have recently installed outlook 2013 pro on a coupla workstations.
I have 2 users who share a ridiculously large mailbox (25GB) and have it configured as an additional mailbox with caching turned off (they run out of memory if they try to cache it as it has a massive amount of folders and MAPI objects (more than 1000))
If I try to use the instant search function to search for a number, for example 12345678901, it will return a large number of completely irrelevant results.
I get the same when I enclose the search in quotes e.g "12345678901" however, if a letter is added like in a reference number, say V3077897P it will find only the relevant information and highlight it within the email.
I've checked all attachments and the entire body of the emails that are returned and can't find my original search term in them anywhere!
As we're a telecoms company my users really need the ability to search for telephone numbers on a regular basis for past correspondence.
Unfortunately this is a system I've inherited and there is little to no chance of changing the working practices to having archive PST files for such a large amount of email.
The problem exists with a couple of machines including a new build so I think I can rule out the client (I've re-indexed, recreated the outlook profile and done everything else I can think of.)
I have also reset the search index catalog on the server using the built in ResetSearchIndex script within exchange 2010 to no avail.
Does anybody have any ideas on where I can go from here?
Many thanks in advance you lovely people.
Hi,
Do you have any add-in integrated into Outlook? Please test this issue again within Outlook safe mode to determine if a problematic add-in is the cause. To do this, press Windows key + R to open the Run command, type
outlook.exe /safe and press Enter.
Is the additional mailbox on Exchange 2010? This issue may also occur if Exchange Search is disabled on Exchange Server. Please try to enable the Exchange Search and then check the issue again. See:
http://technet.microsoft.com/en-us/library/aa996416(v=exchg.141).aspx
See a similar problem here:
http://bemis.partners.extranet.microsoft.com/250/_layouts/ArticlePages/DisplayArticlePage.aspx?List=1c9564c2%2D4ddb%2D46c8%2Dab85%2Dac9d9d6b4f3a&ID=226642
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice.
Microsoft does not guarantee the accuracy of this information.
Hope this helps.
Steve Fan
TechNet Community Support
Similar Messages
-
Separate OST for additional mailboxes opened in Outlook
Thanks, Jason. That's what I did but unfortunately you can't move messages between mailboxes if they're in separate profiles.
Hello, we have a number of users that have additional mailboxes configured within their Outlook profile. Is it possible to have Outlook store the additional mailbox data in different/separate OST Files instead of consolidating all mailboxes into a single OST per Outlook profile?
This topic first appeared in the Spiceworks Community -
Can i stop airport from searching for additional networks after connecting to a network
Airport keeps searching for additional networks after connecting to my wireless router. Can I stop this? does this effect system performance?
No, it doesn't affect performance. And, it only occurs prior to connection to the desired network or when you click on the menubar icon for Airport.
-
Follow-up Flags for additional mailboxes
Environmental Infomation:
Windows 7 Pro 64-bit
Office 2010 SP1
Problem: In a shared mailbox, when the user clicks the flag icon next to an email, the icon does not change. In the preview pane, you can see the follow up status change each time you click.
Problem occurs when user tries to set a follow up flag on a shared mailbox
Problem does not occur for other users accessing the same shared mailbox
Problem does not occur in the users own mailbox
Problem ONLY occurs in this specific mailbox, user has other mailboxes that work as expected
If the user restarts outlook, the icon will display correctly, however if the user clicks on it again, it does not change.
What I've already tried:
Creating a new Outlook profile
Removing the mailbox from the users Outlook, then adding it back
Opening Outlook in Safe Mode
Disabled Offline Use
Disabled Cached Mode
Verified "Download Shared Folders" is disabled
Logged user onto a new computer with a new profile
Thank you,
Zak
MODERATORS: PLEASE DO NOT MARK ANY REPLIES AS AN ANSWER, ONCE A RESOLUTION IS FOUND, I WILL MARK THE ANSWER.Hi,
Since only one user is affected, please have the user run Outlook in safe mode to determine if it's 3rd party add-ins related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
If the problem persists, we can also disable the local cache of the shared folders to check the result:
Go to File tab -> Account Settings -> Account Settings -> Double click on the account -> More Settings -> Advanced tab -> Uncheck "Download shared folders" -> OK.
I hope this can help.
Regards,
Melon Chen
TechNet Community Support -
Oracle FullText - Searching for one digit returns error
When I run:
Select * from <Tablename> where CONTAINS(<Fieldname>, '%1%') > 1;
I get:
ORA-29902: error in executing ODCIIndexStart() routine
ORA-20000: Oracle Text error:
DRG-51030: wildcard query expansion resulted in too many terms
+29902. 00000 - "error in executing ODCIIndexStart() routine"+
*Cause: The execution of ODCIIndexStart routine caused an error.+
*Action: Examine the error messages produced by the indextype code and+
take appropriate action.
This happens for every single digit from 1 to 9, but if I enter two digits or more in the search criteria then it runs fine:
Select * from <Tablename> where CONTAINS(<Fieldname>, '%11%') > 1;
it returns no error and find some records.
- Fulltext already is activated and 1-9 are not included in my STOPLIST
- To check this I ran the below code to make sure that 1-9 are not in the stoplist (Which are not)
+SELECT *+
FROM DR$STOPWORD
LEFT JOIN DR$STOPLIST ON DR$STOPWORD.SPW_SPL_ID = DR$STOPLIST.SPL_ID
SELECT * FROM CTX_USER_STOPLISTS
SELECT * FROM CTX_USER_STOPWORDS order by spw_word;
Any Idea please what the issue can be?Go through these, You will find what you need is WILDCARD_MAXTERMS.
How to limit the number of search results returned by oracle text
http://www.orafaq.com/forum/t/100465/43710/
G. -
Emails in inbox not visible unless searched for after mailbox migration
Hi,
After migrating a mailbox from exchange 2010 to 2013 everything looked ok upon first logon. The user then deleted 4 emails which prompted all the emails to disappear that were listed in inbox. They are visible if you do a search within inbox. All new mails
do show as normal.
Thanks
ChrisHi Chris,
Agree with Amit's suggestion. Please check if you can see these emails via OWA. If yes, please use Online mode to verify if Outlook works well. If yes, I recommend you create a new profile to solve this issue.
If the issue persists, please use Outlook safe mode to determine whether the problem is caused by add-ins.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support -
When i search for something it displays the results in babylon search
my firefox displays the results of babylon which is too slow and in diffrent languages
Try to change your deafault search provider on settings or download another firefox that is on yahoo so that your results will be viewed on yahoo + yahoo theme.
-
The Outlook 2013 "Search People" box does not function properly. It frequently displays incorrect results or a mess of duplicate results. I've reported previous issues about this and consolidating my posts into one (with screenshots this
time). Hopefully this message will be forwarded to or seen by the Outlook programmers. It really needs to be fixed.
Outlook 2010 and other prior versions worked perfectly. You search for name, you get ONE result with the info you're looking for. FAST AND EASY. But with Outlook 2013 Microsoft has created a heck of a mess resulting in huge frustration and productivity loss
with such simple but important tasks.
I have hundreds of contacts stored in my Outlook address book, and they all have COMPLETE contact info added.
One major issue that I'm experiencing in the new Outlook 2013 is that I now get average of 4 or more duplicate name results appearing for the same contact. And each result contains different and incomplete contact info, making it impossible for me to quickly
find the basic info I'm looking for. The cause of this issue is that Outlook 2013 now provides results from not only your local address book(s), but it also shows results based on your email history and social media accounts setup.
And there's no way to turn this off, or at least specify what folders and/or accounts the People Search box should use.
To make matters worse, the Microsoft developers conveniently forgot to add some form of an indicator (like a small icon besides each name result in the list) that clearly indicates what result is from what source. So you must manually click on each
result one at a time and repeat the search until you locate the correct one.
For one specific example, I have a contact stored in my local address book called
Infusionsoft. When I type "Infusionsoft" in the People Search box to quickly find a phone number, Outlook 2013 shows me 7 results with the same name. See the screenshot below:
As you can see in the screenshot above, every result just says "Infusionsoft", so I have to manually click on each name result one at a time and repeat the process until I find the correct one from my address book. This same thing happens with other
random contacts.
From what I can tell, Outlook is pulling results based on based on recent emails I've received from different people with "@infusionsoft.com" in their email address. So the first result shows "[email protected]" (just the email
address), the second result shows "[email protected]", the third result shows "[email protected]" and so forth. I don't want Outlook to show all of that. I just want what's in my address book!
And you would think that the last result would be the correct one from my address book, but no. Sometimes its the 5th result, and other times it's the 3rd or 7th result. So there's no freaking order of things here.
We simply need the ability to turn off searching of email history and other accounts when using the People Search box. Problem fixed.
(And please don't tell me that I need to "link" every incorrect result to one main contact. You shouldn't expect everyone to have to tediously link any and all results that appear to a record. ESPECIALLY when 5+ results for each contact appear regularly.)
ISSUE 2: Some names must be typed in a different way for the Search People to locate them
Another big issue I'm having with the Search People box is that some name searches don’t show the correct result, unless I search for their names in a different way.
For one specific example, I have a contact stored in my address book named "Dave Johnson". When I type "Dave Johnson" in the Search People box, one result appears, but it's just his email address, only. It's not the result that's stored in my Outlook address
book with his phone number, addresses, etc. Screen shot below:
If I type in Dave's name reverse order (Johnson Dave), no results are found at all.
Now if I just type in just"Johnson" all by itself, it finds Dave's correct result (the one stored in my Outlook Address Book). Along with everybody else that has "Johnson" in their name (see screenshot below)...
I double-checked how I have Dave's name programed in my address book, and it's in there as "Dave Johnson" for both the Full Name and File As fields.
Also, the name order shouldn't make any difference when using the People Search Box anyway. Sometimes I can find people by Last Name, First Name or First Name, Last Name. Only with random contacts does it get difficult finding their info and
I have to do strange things like this to find them from the People Search box.
ISSUE 3: Some Search People results only yield an email address only.
For other random contacts, some search results only yield an email address with no other contact details. But I can open the persons contact card from the address book manually, with the same email address shown! Screenshot below...
In the screenshot above, I have outlined the Search People box results in red, and the Address Book results in green. You can clearly see that "Robert White" is a contact stored in my local address book with full contact details, but the Search People result
only shows his email address! Again, it's not consitent. It's hit or miss with different people.
ISSUE 4: Some results just don't appear at all, but they are in the address book
Another issue I'm experiencing with the People Search Box is that some people simply cannot be found. But I can see their contact info just fine if I click on the "People" tab down at the bottom of the page and type in their name in the "Search Contacts"
field. Why can't the People Search box find certain people? I opened up their contact details and cannot find a single thing that would prevent them from showing up in results.
These are clearly serious bugs that need to be fixed. And I'm shocked as to how this got missed--or ignored during alpha and beta testing. I see the "idea" behind the developers having the Search People box search everything outside of the
address book, but in real world application this causes a heck of a lot of problems & confusion, and it needs to be fixed ASAP.
For technical details, I have Outlook 2013 running on two computers using hosted Exchange 2010. One system is Windows 7 and other is Windows 8. The same problems occur on BOTH computers. As far as my Outlook account setup, I have all contacts stored in the
main address book (no sub-folders or other folders).
Can someone help communicate this message to the Outlook developers??? The "Frown" button limits me to 100 characters and one image. There's no way I can communicate this level of detail and steps to duplicate in 100 characters!Thanks for your reply.
1) The instant search boxes in each individual page work just fine. If I am on the People page and type in a name in the "Search Contacts" field, it searches my contacts and displays the results that I want. But I should not have to leave whatever screen
I'm in to find people now. In Outlook 2010 and earlier versions, I could be on the calendar page and then search for a contact without clicking off the calendar completely. For productivity-sake, it's a huge waste of time and hassle now.
2) I'm familiar with how contact linking works, and quite frankly it's a huge mess in general. I NEVER create multiple contacts for the same person. I get that Outlook 2013 get confused now when it detects a LinkedIn or Facebook account for the same person
already in my Outlook address book, but we need to have options that allow us to turn off results from some or all social networks. This is a big part of the problem.
Think about it this way - The average person has 150+ LinkedIn connections, and more for Facebook. Many people today have accounts for both and they are setup with the same email address. When Outlook 2013 has to scan all the networks IN ADDITION to your
local address book(s), it's a no brainer that it can get very confused trying to display results.
Another big part of the problem is that Outlooks new search system also scans your email history. I receive emails from people who use multiple email addresses, or emails from companies with multiple reps or ticket systems that send you a unique
ticket ID # ending in the same email address domain. Now Outlook displays people search results based on everything under the sun in my email history. This is beyond frustrating (see my "Infusionsoft" screenshot above in the first post).
Again, I want to stress that for the search examples I referenced, I only have one entry in my Outlook address book for each person. And that's all I want to find when I search for people--what's already in my own address book!
In summary:
We need an OPTION to turn off searching external networks when using the People Search box
We need an option to tell Outlook to not scan email history for people search results (I think this needs to be disabled entirely actually. It's not helpful at all)
There should be a fixed priority for displaying people search results, with local address book results FIRST, followed by social network results.
There should be a clear icon/indicator next to each result that gives you a clue as to where the result is coming from. Your address book? Facebook? LinkedIn? We should not need to click on each result to get a hint as to where it's coming from.
Work out the bugs in general with the new search system.
One other thing that I didn't mention is that the Search People box also shows results for people I'm not even "friends" or connected with on the different social networks. But I've noticed that some people use the same email address for those networks that
I already have programmed for them in my address book, which is why Outlook sometimes shows me these results. Does that make sense?
I'll try rebuilding the index, but after testing Outlook 2013 on 3 different machines so far and seeing the same results (all slightly different results on each machine and very inconsistent), I doubt this will address the issue. -
Online Archive for Shared Mailbox Shows Main Mailbox SMTP Address, Not Shared Mailbox
First off, we are running Exchange 2010 with Outlook 2010. Exchange is running SP3UR5 and is stable. Outlook has the latest updates.
We have archive mailboxes on all our production mailboxes. We automatically archive items older than two years into these. We have several colleagues who have access to one or more shared mailboxes, who had no issues when they were using a Windows
XP workstation. However, when they were moved to our Windows 7 systems, their archive folders all show their primary mailbox SMTP address. If you click on a folder in the archive mailbox, the search bar shows the correct mailbox name. And to confuse
things just a little bit more, the primary mailbox for these shared mailboxes shows the correct name. Has anyone else seen this, and, more importantly, does anyone know of a solution? TIA ...Hello Willard,
As Andy mentioned, this issue is a known issue which resolved in Exchange 2010 SP3 RU2. I know we are currently running Exchange 2010 SP3 RU5, however to resolve
the issue, we need to install hotfix for Outlook clients as well. Please refer to the following hotfixes for Outlook 2010 and 2013:
Note: Exchange 2010 SP3 Ru2 or later will update the “OwnerSmtpAddress”
for all alternate mailbox. And before applying the following Outlook hotfix, we should have RU2 installed first.
Outlook 2010 hotfix:
Description of the Outlook 2010 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/KB/2817574
Issue description: You connect to Microsoft Exchange Server 2010 mailbox
by using Microsoft Outlook 2010. When you enable the feature that lets you view the online archive of a manager in Outlook 2010, two online archives that have the same name are displayed. To resolve this issue, you must also have Exchange Server 2010 Service
Pack 3 (SP3) Update Rollup 2 installed
Outlook 2013 hotfix:
Description of the Outlook 2013 hotfix package (Outlook-x-none.msp): August 13, 2013
http://support.microsoft.com/kb/2817503
Issue description: When you enable the feature to see the online archive
of the manager in Outlook 2010, two online archives that have the same name are displayed.
After apply both update for Exchange server and Outlook client, the issue will be resolved accordingly. And I recommend to install the latest updates for Outlook
clients:
Title: How to install the latest applicable updates for Microsoft Outlook (US English only)
Link:
http://support.microsoft.com/kb/2625547
Moreover, the issue will affect the “auto-mapping” archive mailboxes, since the issue only affect few users, please check the differences on the Outlook client side,
and make sure the version and patches/updates are the same. If needed, we can first remove the auto-mapping full access permission, then re-add non-auto-mapping full access permission, at last, add
additional mailbox from Outlook manually, thus it will not diplay same name for the archive mailbox we access.
Remove the full access permission:
Remove-MailboxPermission –Identity “Shared_mailbox” –User “affected_user_mailbox” –AccessRights FullAccess
2.Re-add the full access permission with non-auto-mapping:
Add-MailboxPermission -Identity “Shared_mailbox”
-User “affected_user_mailbox”
-AccessRight FullAccess -InheritanceType All -Automapping $false
3. Then on the affected user mailbox outlook side,
add additional mailbox manually.
Please refer to above information and if anything unclear, feel free to let me know.
Regards, Eric Zou -
Exchange 2013, Outlook 2013, Windows 8.1, online-mode
One user can't do outlook search for mail items after migration into 2013, that's not shown in the list
Index contents on DB which stores the mailbox is healthy. Other users are ok.
What should I check the user's mailbox or the DB...Hello,
Yes, it’s possible. If the issue occurs on random users, you need to firstly fix the performance issue. Can you list the problematic processes here and also check the application
log and paste the relevant error message.
Thanks,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support -
Searching for single words in Solr
I have a Win2k8 Standard 64 bit install of CF9.0.1. I have simple PDF document containing two words, "Seattle" and "Seahawks". If I search for "Seattle", I get 0 results. If I search for "Seattle Seahawks", I get the one result I expected.
What can I do to add better support for single word searches?
NOTE: This does also occur with .doc and .txt files.
Thanks,
Merritt ChapmanSeattle should give you a hit.
Default query mode in Solr distributed with coldfuion is OR. (it can be changed in solrconfig)
I suspect the actual search query is Seattle OR Seahawks
-do you still get one hit searching for Seattle AND Seahawks ?
So for some reason Seattle has not been put into the index.
It can happen if its in the stop word list for the collection (but it should not) or if the synonyms file is badly configured.
I would analyze how Solr indexes these words (http://localhost:8983/solr/[your collection]/admin/analysis.jsp
Select the fieldname where you store the data [summary ?]
check verbose output
and type Seattle Seahawks in Field value
Check how Solr applies filters etc -
Sales Order in PCUI: Search for products based on BP?
Hello,
my customer wants to migrate to PC-UI and has the requirement that when creating a new sales order the search for products only returns those products that are defined by a partner-product relation PPR, as is possible in standard SAPGui. Unfortunately I do not see a way to restrict the search for products in a way like this, is there?
Thanks
ThomasHello thomas,
If it is not available in standard, you can always enhance the query method of your MAC to show select only products based on your parner-product relation PPR.
Regards,
Frederic -
No offline search for address in nokia
Hello
I just loaded nokia maps 3.01 for nokia with upgraded firmware to 2.0 version (sic!) and i see that offline search for addres allways find no results. Is that becouse this tricky way of map load with out map loader? Or something may be wrong?Maps are rather large and downloded by maps loader and are in a large folder named Cities .
In reply to another user admitidly with 5800xm i have jus carried out the full maps update starting from scratch on an out of the box phone .
Copied here if its of use
Here we go new firmware clean memory card phone starts > open maps .
Close
Connect phone in PC Suite mode
Open maps loader
Select required maps
> +
DOWNLOAD
s
Saves to Storage media
VOICES select and download
Finished reboot phone
open maps
find places
york rd birmingham
search offline
located
jje -
Exchange Powershell, search for * not wildcard
Hi
I am trying to search for all mailboxes where the displayname contains the character *
Something like this.
Get-MailboxDatabase X | Get-Mailbox | where {$_.Displayname -contains '*'}
How do I do this, without Powershell thinks I am using a wildcard.
I have searched the internet, asked in forums - I still am not able to do this :-)
BR
SteenHi Steen,
You can also use the following:
Get-Mailbox | Where{$_.displayname -match "\*"}
Nico Martens - MCTS, MCITP
SharePoint Infrastructure Consultant / Trainer -
Search for mail in Outlook 2013 does not have all emails in result.
Hi, we have a user that tries to search for a sertain mail in her mailbox, and when she searches, a few mail comes up, but the one she knows is there, and that fits the search pattern, is not listed in the results.
We have tried to reindex the database the user was on, we have moved her to another database, and none of these have given us the result we want.
We have also removed the checkmark in "Search" in Outlook for "Improve search speed by limiting the number of results shown".
If she does the same search in OWA or Outlook 2010, the result is as expected, but in Outlook 2013, it is not.
Has anyone experienced this, and if so, what could be done to solve it?
Google(Bing) produces very little results that are relevant to this for me.
Hope someone here has an answer :)
Regards
Tore MelbergHi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Best Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here
Maybe you are looking for
-
Itunes not installing on windows 7
Have tried this several times. On PC, with Windows 7. Have also tried uninstalling and then reinstalling. 'apparently' it downloads fine and says 'congratulations' it has downloaded and that it has added a shortcut and everything else but then is NOW
-
GI with reference to internal order
Hello, We want to make a GI 261 with reference to an internal order using MIGO and get the error message: Order xxxxxx not found or not permitted for goods movement Message no. C6001 Diagnosis Either the order xxxxxx does not exist or you have specif
-
Directory Structure for large installation - help!
Hi, we are looking to install a cluster of weblogic servers, based on a SAN network. We are looking for advice on what the best practise is for the installation within directories /opt/bea/...etc for the various components: product, configuration, ap
-
Just bought my first iPad and can't seem to connect even in the house. Have verified the netgear password but it won't let me connect..any ideas?
-
Mass upload of purchasing status in Service Master Record
Dear ALL, I want to mass upload of Purchasing status in Service master record. Please guide me how to mass upload purchasing status in service master record? Thanks & Regards SKKADAM