Ovi suite is starting to grind my gears

Ovi suite. Errors trying to connect to the Nokia authentication servers.
The error rather humourously says I'm behind a proxy, check the Internet connection. At this point, to try and convince Ovi suite I am connected I have IE, Firefox and for kicks I installed Chrome, all on different web sites, all happily connected. I have no firewall installed and no proxy setup.
I've repaired Ovi suite, removed and reinstalled Ovi suite, yet it still refuses to connect. It was happily updating Ovi Maps earlier today but since that time now refuses to work.
I have seen numerous forum posts (here and elsewhere) but have yet to find a single solution.

I just saw on Nokia Europe page that OVI needs .NET to run. I looked at the system requirements and they said nothing like this. I don't have .NET and don't want it. So is this true? It runs slower than molasses in January. I can't get the stand alone updater to run. CS

Similar Messages

OVI suite never starts up!

After downloading and and installing, all of which the computer reported was successful, the OVI suite doesn't start up...
When I start it, it took me through a device definition sequence and then opens the program ( I also believe that it gave me error saying something about not being able to connect to a music server, of which I don't care because mainly I want to sync to my outlook calendar).
When I get to the contact area, I get a couple of rotating circles of dots (like it's working or something). It also shows my device @ the bottom left and it also has a rotating circle of dots by it with some verbiage about setting it up.
I thought maybe the 1st time you start it might take a while, but I left it alone for a couple of hours with no apparent change.
HELP PLEASE.
All that I want to do is sync my outlook calendar, so if there is an easier way please let me know that also.
Solved!
Go to Solution.

I have a similar problem. I have recently installed OVI Suite on my computer at my place of work. When I click on it to start it, the splash screen is displayed and after a few second it goes away. The little green OVI icon is displayed in the notification area. When I move the mouse of it is also goes away. The event log shows a number of information items and warnings including the following warning...
Nokia M Platform 2.6.86 (NLib 0.8.552)
Failed to read M Item Plugin configuration for plugin {F1A2E1E4-640D-4652-85FB-06BC24B02E02}
Failed to read registry value.
errorcode: 2014
Registrykey: HKEY_LOCAL_MACHINE\Software\Nokia\MPlatform\ItemPlugins\{F1A2E1E4-640D-4652-85FB-06BC24B02E02}\.avi
bUse64bitHive: 0
Failed to open registry key.
errorcode: 2004
Registrykey: HKEY_LOCAL_MACHINE\Software\Nokia\MPlatform\ItemPlugins\{F1A2E1E4-640D-4652-85FB-06BC24B02E02}
The handle is invalid.
errorcode: -2147024890
Stack trace:
.\MItemPluginFactory.cpp(166) : CMItemPluginFactory::LoadConfig
.\NRegistry.cpp(169) : CNRegistry::GetStringValue
.\NRegistry.cpp(162) : CNRegistry::GetStringValue
.\NRegistry.cpp(155) : CNRegistry::GetStringValue
.\NRegistry.cpp(100) : CNRegistry::RegOpenRegKey
.\NRegistry.cpp(93) : CNRegistry::RegOpenRegKey
.\NRegistry.cpp(92) : CNRegistry::RegOpenRegKey

How to install ovi suite to a drive other than C:?...

how to install ovi suite to a drive other than c:??? my c: drive is almost full with other partitions perfectly free to install it, how do i do that? can i use previous versions of ovi suite to use with my e63? at this point, i'm unable to use ovi suite at all, because there's no room to install it on my c: drive.
allllllllso there's one more thing, when i originally had tried installing ovi suite on my computer i had more than 1gb free. after installing it i on'ly had 500mb free. i had only intended for it to use a very small amount of space, and since i also use my c: drive for virtual memory i quickly uninstalled it, looking for an option i'd maybe skipped over while installing it the first time. no luck. anyways, when i looked in the add/remove programs control panel the installed size of ovi suite was only 40-50mb. even after uninstalling ovi suite the extra memory space that seemed to all of a sudden taken up by the installation stayed used.
when looking at the file sizes of everything on my hard drive, (including system files and paging file) there is still a descreprency between the amount of memory used and the size of all files total on the drive. at this point im quite disgusted and disapointed in ovi suite as i'm mostly unable to use it to connect my phone to my computer and i'm also having problems with the CA101 cable as well. i guess i'll have to go check for another cable.
nokia!!! wake up and fix yo **bleep**!!!!
anyone have any solutions for the main problem? (installing to a drive other than c? is there support for this option in any of the new beta versions? can that be included in the newest betas? i'm suuuuuure i'm not the only one begging for this option!!!

Hi ostrenga4, sorry to hear about your experiences.
When installing Nokia Ovi Suite to PC, Windows makes "system restoration points", which are available to restore operating system to previous condition, if something goes wrong, for example in driver installation.
You can change install location of Nokia Ovi Suite with following:
- Download Nokia Ovi Suite install package from Nokia Ovi Suite pages
- Start Windows Command prompt
- From Command prompt, navigate to folder containing Nokia Ovi Suite install package, which you downloaded
- Start Nokia Ovi Suite install package with command line "Nokia_Ovi_Suite_webinstaller.exe /TARGET="D:\TestDir\Test"
- This results, that Nokia Ovi Suite installer creates folder D:\TestDir\Test (if that doesn't exist) and installs Nokia Ovi Suite there.
- Unfortunately, Windows Installer still keeps installer cache files and system restoration points in C: drive (or whatever your system drive is)
As you can see, this is possible, but it is very much recommend to have enough space for installing software into system drive.
Cheers, Samuli

How to install ovi suite to D drive?

How to install Ovi Suite to the D drive?
The installer does not offer any options. -SS.
My C drive is full and there is not enough space for the humoungous Ovi suite. As a matter of my personal policy, I never install any application to my C drive. I have created a separate D partition expressly for installing applications.

You can change install location of Nokia Ovi Suite with following:
- Download Nokia Ovi Suite install package from Nokia Ovi Suite pages
- Start Windows Command prompt
- From Command prompt, navigate to folder containing Nokia Ovi Suite install package, which you downloaded
- Start Nokia Ovi Suite install package with command line "Nokia_Ovi_Suite_webinstaller.exe /TARGET="D:\TestDir\Test"
- This results, that Nokia Ovi Suite installer creates folder D:\TestDir\Test (if that doesn't exist) and installs Nokia Ovi Suite there.
- Unfortunately, Windows Installer still keeps installer cache files and system restoration points in C: drive (or whatever your system drive is)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Cannot update phone software / Ovi Suite 3.1.0.84

Everytime I connect my C3-00 to Ovi Suite to start the update process, this pop-up appears. I disabled my Kaspersky Internet Security but it's still not working. Now what I am supposed to do? Please help. Thanks.
Attachments:
nokia.png ‏478 KB

I'm having the same problem. I'm running a Nokia E63 on Windows 7, Nokia Ovi Suite software version 3.1.0.91, and the firmware version (device software version). on my phone is 200.21.012.
This being very old firmware, I want to upgrade to the required 500.21.009. However, whenever I try to upgrade, I get the error attached (Error code: 12008). Can someone help me as I've reinstalled Ovi Suite to the latest version and still no joy.
Attachments:
Ovi suite error - Error code 12008.png ‏41 KB

Ovi suite - instalation freeze at 50% ...

Hello,
i have problem to install nokia ovi suite,installation starts but "freeze" at 50% see picture, i tried to let it for several hours, but no progress, any idea what to do ?
my operating system is winXP, only C drive ...
Attachments:
nokia.JPG ‏22 KB

solved by downloading new instalation file ...

Ovi Suite does not start at all

Hi folks,
I just finished the installation of the Ovi Suite, but when I dbl-click on it
or start it via Start - Programs... it does not start at all. There is that error
message in the event log:
18/07/2010 20:55:01 (OviSuite) - ERROR - DAL_Plugin_PCCS, Thread 10, Line 168, .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
Anyone with an idea what could be wrong?
The Nokia PC Suite works e.g. for contact entries (but doesn't seem to work for the latest maps stuff).
Thanks,
roveda

Hi,
I am not sure this will solve your problem but you can try this once.
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Restart Computer.
4. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
5. Restart Computer
6. now run NOS
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite Minimise on start-up?

Hi,
Is there a way to get Ovi Suite to minimise on start-up? Everytime my phone is in range of the computer (communicating via bluetooth), the full suite starts up... I don't want this, I just want it to stay minimised in the system tray.
Help?
Cheers,
Nick

I think you are missing the point... we dont want to have to start it up when we want it...
I want my phone to automatically sync with my email contacts when I come home or turn on my computer, without having to think about it. And I don't want to have to sit and wait for stupid Ovi to start up and get out of the way before I can do anything else. I never had to with Nokia suite (which by the way was a much lighter program, Ovi is just a big fat resource hog and doesn't do a whole lot more that NS did, mainly just bigger buttons for the blind and looks prettier!) ... The only reason I use this useless fat program is that you stopped updating Nokia Suite and I need Thunderbird compatibility! I'll also let you know that I searched for anything but Ovi to do this with easily, before I had to drag it back onto my computer.
I noticed that this was an issue brought up during beta as well, and it was completely ignored!
Unless Ovi picks it socks up, lightens it's load, and listens to what people want, I will continue to count the days until this stupid Nokia dies and I can go back to a phone with more universal support.

Why does Ovi Suite copy tracks twice???

Not all the time but on some albums (especially soundtracks but not always), OS2 sometimes loads tracks twice to my N97. I delete the whole album and re-sync, but then sometimes, it re-syncs the duplicate again when I connect the phone again. I haven't been able to find a pattern yet, but will start recording which albums it does this to. Anyone else seen this / have a solution?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Is this still happening with latest NOS?
Can you please provide your system information?
System Information details ( Help About- Ovi Suite- System Information : Copy & paste here)
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi suite can't sync, n97 crash

2 hard resets later I've still not been able to connect to Nokia's all singing all dancing Ovi suite with n97. Well, I can connect it seems but whenever I try to sync anything through it either the Ovi SUite software tells me I have no hone connected & is "unable to read tracks" or the handset restarts itself.
Come on Nokia, this handset/software is meant to be a competitor to iphone/itunes. Well it ain't. Never had problems like this with iphone, ever since day one it has worked as it was meant to. Why can't nokia software be the same I wonder....
Please help to resolve this problem.
David.
N97
Ovi suite
Win XP SP2
Original USB cable

I upgraded to the new Ovi Suite 2 a few weeks ago and everything was looking rosy. Now all of a sudden I get the same issue as above?!?!?! I've rebooted the PC, rebooted the phone, what's occurring?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Ovi Suite 2 - can you sync one way only?

In the old PC Suite, you could set it to automatically back-up all the photos on the phone to the PC. In OS2 this doesn't seem possible, all syncing (especially in this case - the photos) are both ways. Now I do NOT want all the photos on my PC on my phone, so...
...is there a way to set up one-way (Phone > PC) syncing on OS2?
Cheers,
"ROZ"
N97 on GiffGaff
Started to grind to a halt until I hard reset it - still a lot slowly than my wife's iP4

Hi roz_n97. In Nokia Ovi Suite 2.0, photos are synced only one way from device to Nokia Ovi Suite photo library. Additionally, you can transfer your content from Nokia Ovi Suite photo library to device by drag'n'drop. Select photos that you want to get into your device and drag'n'drop those into device icon shown in Nokia Ovi Suite.
What comes to other content types, for example Notes, Contacts and Calendar - we're supporting two-way sync. We've vision, where your content is always available, in device, in Nokia Ovi Suite, in ovi.com, simple and effortless way. When we designed Nokia Ovi Suite, we noticed that current sync settings in Nokia PC Suite are pretty complex for end users and we wanted to give users simple way to keep content in sync.

Installing OVI Suit on Windows Vista Enterprise di...

Hy,
I have a great problem with the OVI suit installation on a Windows Vista Enterprise 32Bit.
Before i install ovi suit, there was the "Nokia PC Suit" on the PC this software is uninstalled now, and also i run the “Nokia_PC_Suite_Cleaner_7_1_1.exe“.
Also i have browsed the Support Board and Google/Bing for solutions,
But nothing of these entries can help me with this installation.
OVI Suit version is actually downloaded yesterday (3.0.0.290).
The installation stops at 1/3 of the normal run.
I have tested the installation on 3 machines like the problem PC, without a problem.
So i have no idea what i can do to run the installation to the end.
Now I have started a new try to install the OVI Suit, and deleted before all Registry-Keys.
By the way, is this really normal that the installation needs more than 120MB RAM?
So it’s 16:30 at your site next business day is Monday, i hope you have all details and can help me.
Greats from Austria
Attachments:
snipp.JPG ‏31 KB
snipp2.JPG ‏24 KB

Client Certifications
OS Product Server Status Addtl. Info. Components Other Issues
Vista SP1 12.0 N/A Certified None None Yes None
Vista 12.0 N/A Certified None None Yes NoneIt is certified as a Client (Desktop) only. Means, you can access Oracle Apps 11i/R12 from a machine running Windows Vista, but it is not certified as Application/Database tiers.
And also the below link from blogs.oracle.com says that R12 is certified with vista.
http://blogs.oracle.com/stevenChan/2008/07/windows_vista_service_pack_1_certified_with_apps_1.html
Release 12
- Oracle Applications Release 12 with R12.ATG_PF.A.DELTA.3 (patch 6077669) or later
- Microsoft Vista Service Pack 1 (SP1) desktop clients running Internet Explorer 7
- Sun Java plug-in (JRE) 1.5.0_12 or later

Nokia Ovi Suite and Nokia 5800 crashing after fw u...

When I start my Nokia Ovi Suite (V. 2.2.0.245) it works as usual, I can brows around my content without any problems. As soon as I connect my Nokia 5800 XM (RM-356 V. 51.0.006) it crashes. Worked just fine before I upgraded to the latest version on the phone.
===============================================================
I get the following error reported from Windows XP:
===============================================================
AppName: nokiaovisuite.exe
AppVer: 2.2.0.245
ModName: msvcr90.dll
ModVer: 9.0.30729.4148
Offset: 0003b000
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (0) converted from PCCS error [0x0: Ok] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - DAL_Plugin_PCCS, Thread 12, Line 168,    .\Application\CDalPCCSDevice.cpp, CDalPCCSDevice::getHandle(): DAL failure detected: (102) converted from PCCS error [0x80100023: Device do not support operation] / DA_OpenCA / @ CDalPCCSDevice::getHandle (.\Application\CDalPCCSDevice.cpp:168)
01/09/2010 16:43:48 (OviSuite) - ERROR   - CommonUtilities, Thread GUI, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 21 Oper = Start Result = 0 Classname = CAOCheckInstallationsOperation Resource = Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 15
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 20 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010020 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 14
01/09/2010 16:43:47 (OviSuite) - INFO    - AO Action: Id = 19 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010019 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 13
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 18 Oper = Assign Result = 0 Classname = DeviceMemoryStatusReader Resource = 355225038859660 Content = {2468e4ca-72d2-6000-9000-e48a86b1f700} Queue = 8
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 17 Oper = Start Result = 0 Classname = CAOGetContentCapability Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:45 (OviSuite) - INFO    - AO Action: Id = 16 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010016 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 12
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 15 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010015 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 11
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 14 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010014 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 10
01/09/2010 16:43:44 (OviSuite) - INFO    - AO Action: Id = 13 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010013 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 9
01/09/2010 16:43:46 (OviSuite) - INFO    - AO Action: Id = 12 Oper = Finish Result = 0 Classname = DeviceInitializer Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:40 (OviSuite) - INFO    - AO Action: Id = 11 Oper = Finish Result = 0 Classname = PlantImeiFile Resource = 355225038859660 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 8
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 10 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 9 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010009 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 7
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 8 Oper = Start Result = 0 Classname = CDalPccsDeviceObjects Resource = 355225038859660_persistent Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 6
01/09/2010 16:43:32 (OviSuite) - INFO    - AO Action: Id = 7 Oper = Finish Result = 0 Classname = ProxyResolverOperation Resource = 8000000000010007 Content = {2468e4ca-72d2-4248-8ce7-e48a86b1f783} Queue = 5
01/09/2010 16:43:36 (OviSuite) - INFO    - AO Action: Id = 6 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
01/09/2010 16:43:33 (OviSuite) - INFO    - AO Action: Id = 5 Oper = Finish Result = 0 Classname = CContactContentObjectsOperation Resource = 8000000000000001 Content = {41803f8d-ddf7-4bac-9fc4-e54d248305d5} Queue = 4
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Temp\Nokia Remote Data Store\355225038859660-mtp\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\Petri\locals~1\applic~1\nokia\nokiad~1\Thumbnail\DataBase\MDataStore.db3"
Nokia M Platform 2.6.195 (NLib 0.8.641)
Nokia M Data Store opened at location "c:\docume~1\petri\locals~1\applic~1\nokia\nokiad~1\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\Thumbnail\DataBase\MDataStore.db3"
Nokia M Data Store opened at location "C:\Documents and Settings\Petri\Local Settings\Application Data\Nokia\Nokia Data Store\DataBase\MDataStore.db3"
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: deviceConnected 355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDevicemediaAdded (USB)355225038859660
01/09/2010 16:43:39 (OviSuite) - INFO    - DalDataModel: oviDeviceConnected 355225038859660
01/09/2010 16:43:36 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 192,   .\Application\CommonHomeWidget\StackHomeAnimation.cpp, StackHomeAnimation::updateAnimation(): Pixmap count needs to be at least 1
01/09/2010 16:43:36 (OviSuite) - ERROR   - MapsPlugin, Thread GUI, Line 482,   .\Application\ItemsPane.cpp, CItemsPane::showItemsPaneNoData(): ShowItemsPaneNoData error 1013
01/09/2010 16:43:30 (OviSuite) - ERROR   - CommonWidgets, Thread GUI, Line 491,   .\Application\CommonNavigationPane2\CommonNavigationPane.cpp, CCommonNavigationPane::getSelectedIndexes(): Selection model is NULL!
01/09/2010 16:43:28 (OviSuite) - ERROR   - MessagesPlugin, Thread GUI, Line 834,   .\Application\ItemsView.cpp, CItemsView::getMessageModel(): m_pMsgFilter is NULL. Could not get message model.
01/09/2010 16:43:28 (OviSuite) - ERROR   - CommonUtilities, Thread   6, Line 393,   .\Application\platform\win\WindowsNetworkUtils.cpp, CWindowsNetworkUtils:etNAMProxySettings(): Could not found proxy server for Url!
===============================================================
System config :
===============================================================
OS Name   Microsoft Windows XP Professional 32-bit
Version   5.1.2600 Service Pack 3 Build 2600
Processor x86 Family 6 Model 15 Stepping 6
GenuineIntel 2.66 Mhz
ASUS StrikerExtreme ACPI BIOS Revision 1801, 2008-10-23
===============================================================
Troubleshooting so far:
===============================================================
Uninstall Ovi and re-download from Nokia web. Reinstalled Ovi Suite but that didn't work.
I then uninstalled all Ovi and all Nokia related software, cleaned Registry and reinstall Ovi Suite: Failed to fix.
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize.
===============================================================
How to solve this problem?

LOL
I just tried Nokia Ovi Suite again to copy the full error report that it sends to Microsoft.... lo and behold it started to work again?????
======================================================
This I did before I tried
======================================================
Then I installed Nokia PC Suite 7.1.40.1 which worked just fine with 5800 XM (RM-356 V. 51.0.006). I had no problems making backups or to synchronize with Nokia PC Suite.
Made a complete backup on my phone.
Installed Nokia Software Updater and I reinstall the latest FW 51.0.006 to my phone.
Then I organized my content for a few minutes.
Shut down Nokia PC Suite and Nokia Software Updater.
Started up Nokia Ovi Suite.
Connected my phone and clicked on PC-Suite on the options.
It now works again????
Something happened when I installed PC Suite that enabled me to use my Nokia 5800 with Ovi Suite again.

Nokia OVI Suite and Nokia Care Support

Today I called Nokia Support, because I could not download maps with map loader.
The guy asked if the ovi suite is installed. I told him, that the Ovi suite keeps on crashing on start-up on my machine, and that all other software is running fine, e.g. the PC suite which I am using instead.
For a price of 14 Cent/Minutes this "Nokia-Care"-guy had the nuts telling me that probably my computer needs to be fixed. After telling him that my computer works fine with all other software, he finally told me that I need to call Microsoft, as it would be their fault that Ovi Suite is not running on my machine.
This is a poor joke called "Nokia-Care". Dear Nokia-people, that is no-support and no-care-at-all. Providing something that crashes for free, and charging money for providing rudeness on the phone.

Hey,
Hw did u instlld ur latest version, w/o installing previous version, if yes, unistall and reinstall NOS, it will work
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi suite and nokia c5-03

I have tried continually today to get my phone to be recognised by ovi suite.
It see's the phone model when adding a new device, but when i click on the phone, it comes up with the phone is not in ovi suite mode????
What the heck, its the only mode available apart from mass storage etc.
It IS in ovi suite mode, I have done this several times, unplugged the phone from the USB cable and replugged it in. restarted ovi suite. restarted the computer, all to no avail.
Cannot even use pc suite, which is the program i actually prefer to use. PC suite recognises i have the c5 connected but wont allow me to do anything either
Please please help i need to back up and put stuff on the phone that i had saved from my old phone (old phone lost somewhere on the motorway so cannot sync that way)

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone.
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

Ovi suite is starting to grind my gears

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