Pantone swatch palette not persistent

Hello all,
I'm posting this in the hopes that someone else searching for the problem might find my post to lead them to the solution.
I recently installed Illus CS4 on my new mac (yay!)
I'm slowly working through all the new features - and new glitches.
One of those glitches was that my Pantone palette kept disappearing every time I quit Illus. And Yes... I had checked the little button that said "persistent".
Finally after searching the forums and new help center (to no avail), I started experimenting on my own.
I wish I could give you specific steps, but to be honest, I was trying several things at once and I just happened to notice that it 'magically' re-appeared.
1. quit illus if you have it open now. Leave your pantone swatch pallet the way you like it, and make sure the persistent is clicked.
2. reopen illus with no documents open. (the palette won't open).
3. open a NEW and DIFFERENT pantone swatch palette. Click persistent again.
4. quit illus.
5. reopen illus yet again. Close the 'other' pallete - Your original palette should be open now.
In a nutshell, I had to use one palette to force the other one to stay persistent. Perhaps someone can have better luck than me in describing the exact steps here.
For what it's worth, I got this to work on our second machine here as well.
I'm not sure if this matters or not, but...
The palette that I was having problems with was the Pantone Solid Coated.
I opened the Pantone Matte pallet (i think).
Hope this vague description helps someone else.
keywords: Pantone Palette swatches swatch persistent disappearing

Hi Wade,
I appreciate your response but with respect, none of those issues make any sense to me.
Yes, I agree, it may not be happening on your system. I wasn't saying this glitch is across the board. My co-worker in Idaho doesn't have the problem either.
But, I have two Mac Pro's here at the office with the same problem.
It can't be a corrupt pref's since I am using the same prefs when the problem happened, and when the problem was fixed.
It can't be a corrupt font. Otherwise my discovered fix would still not work. ie: I didn't uninstall any fonts nor did I mess with any fonts to fix the problem.
It can't be a plug-in. For the same reason. I did not mess with any plugins when I fixed the problem.
It can't be a haxie, same reason.
It can't be a third party software, same reason.
If you can explain why opening up a second pantone swatch palette fixed the problem then I'm all ears :)
>>>
Totally unrelated...
I signed on today and did a search to see if anyone responded to my post. I searched for the word "persistent"... my post here did not show up.
This is where I searched: http://www.adobe.com/support/illustrator/
Did I search in the wrong place?

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Pantone Swatches Panel Not Persistent

Sorry if it seems like this has been covered, but I've searched through the forums and can't find a solution.
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Aleister,
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http://www.fho-emden.de/~hoffmann/swatch16032005.pdf
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Closing the browser, Firefox, fixed the problem with the keyboard shortcuts. I'm soo happy about that. Now I just need to find a work-around to keep the two from talking to each other. We use web based apps for job tracking as well as accesing our own website catalog.
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OK, here's an intersting test. Closing the browser did't fix the swatch palette issue---completely. When I opened an exisiting document and clicked on the swatch palette - bam - it came right up. Granted it only had the "fill none" and "registration" swatches present. So, I loaded Pantone Solid Coated and same old story except that the swatch palette opened and closed normally. Then I started adding swatches from pantone and Illustrators default libraries to the swatch palette. And with each swatch I added the slower the palette performed. It's wierd - kind of incremental. Delete the swatches back down to the defualt and it works fine.
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Another observation - when I switch back to illustrator from the browser there is significant delay in the redraw of the screen in illustrator. It's like a three step redraw: I toggle over and the artwork preview is there, with Firefox window header hanging around, followed by a brief pause, then replaced with the illustrator window header, visable blink and any open palettes are refreshed.
Then I try this... in illustrator I type the tab key to hide all palettes, toggle to Firefox then back to Illustrator and - bam - no delays!!
Because I can't work full time with the palettes closed I notice another thing. Typing tab to bring everyhting up – slow. Typing tab to close – normal.

Pantone swatch palette not persistent

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