Parallel Task Error resolution for Marketing Campaign Load
Hi,
During a Marketing campaign load, we encountered the "Parallel Task Error".
Description of error:
Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)*
+*
One or more of the parallel tasks may have encountered an error. Any queued tasks that were scheduled to follow the failed task have been cancelled.(SBL-MKT-00453)*
Further investigation revealed that the unique constraint on the S_CAMP_CON table was not being met. As per a suggestion by one of the Oracle Support Web's SR, they had asked to change the value of the field 'Token Number' (in the load file format) to a randomly generated number using the formula:
CAST((RCOUNT(1) + 001) as varchar(40)) || '001')
However, the issue arises when we assign more than one nodes of a segment tree to a campaign. Due to this, the token number would be repetitive between records of the two nodes.
Hence, to overcome this error, instead of defaulting the value of Token Number to a system generated field, or using the above function, we made it default to a unique value (for example: account id), coming from a database column. This way we made sure that the token number is unique for all the records being loaded by the campaign.
This resolved the error, however we would like to confirm if this is the right approach? Can someone let us know if there is any other solution to avoid the error?
Thanks in advance
Hi,
During a Marketing campaign load, we encountered the "Parallel Task Error".
Description of error:
Error/Warning : Error invoking service 'Mktg Data Load Service', method 'CampaignLoad' at step 'Load Segment Tree Cells/Segments'.(SBL-BPR-00162)*
+*
One or more of the parallel tasks may have encountered an error. Any queued tasks that were scheduled to follow the failed task have been cancelled.(SBL-MKT-00453)*
Further investigation revealed that the unique constraint on the S_CAMP_CON table was not being met. As per a suggestion by one of the Oracle Support Web's SR, they had asked to change the value of the field 'Token Number' (in the load file format) to a randomly generated number using the formula:
CAST((RCOUNT(1) + 001) as varchar(40)) || '001')
However, the issue arises when we assign more than one nodes of a segment tree to a campaign. Due to this, the token number would be repetitive between records of the two nodes.
Hence, to overcome this error, instead of defaulting the value of Token Number to a system generated field, or using the above function, we made it default to a unique value (for example: account id), coming from a database column. This way we made sure that the token number is unique for all the records being loaded by the campaign.
This resolved the error, however we would like to confirm if this is the right approach? Can someone let us know if there is any other solution to avoid the error?
Thanks in advance
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<<Text removed>>
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