Pass normal change to test - CHARM

Question

Dear All,
We are in process of implementing Charm system but we are facing a issue in it.
We are able to create the request for change and after being released, change document is getting generated.
First issue is change document directly moves to "in development" status instead of "created".
Second issue, we create transport request--> do our activity --> release the task. Then when we change the status from "in development" to "Pass change to test" it gives a error. There should be creation of transport of copies but that doesn't occur and changes are not moved to test environment.
Attached screen shot.
TIA
Regards
Sushant

Answer 1

Hello Sushant,
For your first issue, please check the following SPRO Activities:
1) Define Status Profile for User Status
Path: Change Request Management > Transactions > Status Management > Define Status Profile for User Status
a) look for Status Profile SMMJHEAD (or, its Z-version in case you have created it) and double-click on it
b) the following screen shows the available transaction type statuses. Check if the flag "Init. Status" is checked for "Created" status (follow printscreen below)
In case 1) is OK, verify:
2) Define Action Profiles and Actions
Path: Change Request Management > Transactions > Actions > Change Actions and Conditions > Define Action Profiles and Actions
a) mark the correct action profile (default is SMMJ_ACTIONS)
b) double-click on "Action Definition"
c) look for Action Definition SMMJ_ON_CREATE_MJ; mark it and double-click on "Processing Types"
d) on the Action Definition screen, in the "Settings Method Call" screen section, there must be assigned the HF_SET_STATUS method.
Click on the Glasses Icon (display definition)
e) check if the "initial value" column has "E0001" (it is the "Created" status for Normal Changes)
Regards,
Daniel