Passport HD not connecting properly to Laptop

I have a passport portable hard drive, which was working fine. Today I connected it to my laptop, the blue power light came on, but it did not register properly in my computer. I didn't hear the normal prompts I usually do either when USB devices are connected to the laptop. It is drawing power because the power light comes on, but the computer does not seem to be able to read it. What can I do to access the hard drive? I tried reconnecting a few times and even used a different computer, with no success. Any advice or help would be appreciated, thanks.

I have a potential solution, but first need to ask what your level of computer knowledge is, as it's not "hard" but you could mess something up if you do it wrong.
If you like my post, or solution to your issue/question, go ahead and click on the little star by my name and/or accept the post as the Solution. It makes me happy.
I'm NOT an employee of Best Buy, or Geek Squad, though I did work as an Agent for a year 5 years ago. None of my posts are to be taken as the official stance that Best Buy will take on your situation. My advice is just that, advice.
Unfortunately, that's the bad luck of any electronic, there's going to be bad Apples... wait that's a horrible pun.

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