Password is lost when I save the Crystal Report
We use Crystal Reports v. 11.5.3.417, and our users access the crystal Reports using InfoView (Web Portal)
We store the username and password inside the different Repor so the end-users of these reports don't have to know our database passwords in order to run the reports. (Oracle DB)
We have 2 problems with our Crystal Reports
1) Every time I change and the Save a report, the Password is lost, and I have to remember to go into the "Manage Object" and Process->Database and enter it again. It's really annoying to have to remember this every time we change a report.. Is there an option somewhere to avoid this?
2) The password and username are occationly failing. When the users (accessing Crystal Reports through the Web Portal / Infoview) get an error message "Incorrect logon parameters..." The funny thing (actually not that funny) is that if I try to open the report like 10-15 times, just by clicking on the Crystal Report in the Infoview, it usually starts to work again. Some times after 5 clickes, and other times after 10-15 clicks. Its just not logical. Also when it starts working in my web-browser, it also start to work on our users browser as well.
Every week I have to tell a couple of users to try like 10-15 times, but its not that funny to say this to a user.
Hi Roy Ingar Hansen,
If you think not to provide the password for your End user then we can do that go into the "Manage Object" and Process->Database enter the password and Enable the option in :
When viewing report:
Use same database logon as when report is run.
For the first time you need to enter the logon credentials and enable the option and click on update.
It wont prompt for the password and it will not show password to your user's.
If you have problems with Original database logon , then try with Custom database logon and update the option.
Try with this...
Regards,
Naveen.
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