Password Reset and vanishing user account

Here's the situation.
My friend did not know the password to her iMac, so using the install DVD that came with my iBook I booted her machine and did the password reset as per article 106156. However I not only changed the password to her user account, but also to the root account. (I did not actually see the article until afterward which says not to touch root). After both user and root passwords were successfully changed, I rebooted only to find that the user account was missing from the log in menu! Also unfortunate is that I don't have any other boot/repairs disks aside from my system install disk.
I can't quite figure out why that might happen and how to resolve it. The install disk had 10.3 and her machine had 10.2, but I don't think that is the issue.
How do I get the missing user account to reappear?
If worse comes to worse I might try booting the iMac up in target disk mode and try to retrieve the user data if its possible to do so.

Andrew,
This link might help explain what is possible with SAP Portal in terms of allowing the user to reset their password from the logon screen.
http://help.sap.com/saphelp_nw04s/helpdata/en/45/7e6313d8780dece10000000a11466f/frameset.htm
As for allowing a user to unlock their account from the logon page, there is no such functionality that I know of.  This would need to be developed.  We are doing something similar.  In our case, we are developing a module that allows user to retreive their user ID if they forget it.  This also is not functionality that SAP provides.  The user can specify their email address, and it emails them their user ID.  This is being developed in Web Dynpro for Java utilizing the UME APIs.
- Andrew Castillo

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    Edited by: Andrew Urban on Aug 7, 2008 12:10 AM
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