Pavilion dv7 entertainment PC keyboard and touch pad don't work.

Hey I just updated my computer from hp health check and now my built in key board and mouse are not working. I tried restarting it and even taking out the battery holding the power button for 30 sec and that didn't even work so now I'm stuck on what to do and my web browser says I can't talk to any one live at the moment. Please help I have a paper I need to type by friday and this usb keyboard doesn't work very well.

Try pressing the fn key and f2 to reach bios
or
try a usb mouse from your desktop
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

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My Hp Pavllion dv7 keyboard and touch pad will not work

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Please help and thank you

The keyboard and mouse (touchpad) are separate devices which could go bad at the same time but that would be a huge coincidence. I would try reseating the ribbon cables to the motherboard for both. Here is the Service Manual:
Manual

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Try resetting your SMC and PRAM.
Resetting the System Management Controller >>
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Hello jhspies,
After reviewing your post, it sounds like after you updated there are a few things having trouble. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support
OS X Yosemite: If keys on your keyboard don’t work
Intel-based Mac notebooks: Troubleshooting unresponsive trackpad issues - Apple Support
USB and FireWire Quick Assist - Apple Support
Thanks for using Apple Support Communities.
Have a nice day,
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Keyboard and Mouse pad don't work.

Can anyone help me? I figured I should come here before bringing it to a shop.
I have upgarded my ram from 2gigs to 4gigs with Crucial ram.
Though regardless if I have the new ram or old ram in, my keyboard and mouse pad don't work. There were occasions before when the keyboard would lock up for a short while, but I have no idea what's causing this.
My only thought would be that sometimes my computer would get unusually hot, but i just turn it off when that happens.
Everything else works fine, the USB ports work with keyboards and mouse's, the power chord works fine, there seems nothing wrong with the battery or display.
Thanks you for any help.

Welcome to Apple Discussions!
Has your keyboard and mouse quit working altogether or just when the computer is hot? And do I understand that an external keyboard and mouse will work with no problems?
And I am wondering about your computer running unusually hot. Are your fans operating properly? You might want to run the extended version of the Apple Hardware test to be sure that the fans and thermal sensors are working properly. If they are not, you will get one or more error codes.
Another thing to do to check when your Mac is unusually hot is the Activity Monitor. Select "All Processes" at the top right and check for any process running that should not be which is using lots of CPU.
I don't know if the keyboard problem is related to the heat problem or not, but I would want to know what is causing the heat problem too. Over time, excessive heat can cause damage to the logic board. It could also conceivably damage the ribbon cable which connects the keyboard and I would guess that the trackpad could also be affected. So it is important to see what is going on here. If you have been experiencing excessive heat on a regular basis, this might be the underlying cause of your keyboard and trackpad problems. If so, the heat problem will have to be fixed or the other problem will recur over time.
Try the AHT and post back with any results. Also, use iStatPro to check on your fans and make sure both are running at roughly equal speeds and that they run faster when the computer gets hot.
Good luck!

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Try pressing the fn key and f2 to reach bios
or
try a usb mouse from your desktop
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

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Sparkles,
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My keyboard and touch pad just randomly stopped working, how do I fix it?

My keyboard and touch pad randomly stopped working and now I can't do anything, does anyone know how to fix this?

Try SMC and PRAM resets:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao.

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Hi,
Can you access Windows Recovery Console by tapping away at f8 as you start the notebook?
Regards,
DP-K
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Try pressing the fn key and f2 to reach bios
or
try a usb mouse from your desktop
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

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UPDATE
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I took your advice and went to the Apple Store in Ginza, Tokyo. I was so surprised at how easy they made the entire process! I will have my MacBook Pro repaired at no cost, because it is still under warranty. A lot of companies could learn from Apple's customer support model! Finally, you should see the fancy Star Trek-like elevator!!! Unbelievable visit today!!! Thanks Apple!

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I have a few questions about my toshiba dynabook C7 laptop.
I want to change my old keyboard and touch pad as they do not work properly. The problem is that i can't find those parts because this model was delivered only for Japan market. So maybe somebody knows number of the models of those parts that might be suitable for my laptop? Or name of the laptop that is similar to my dynabook c7. The full model name is TOSHIBA DYNABOOK C7/212CMEN portege 4101 series
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Hmmm... it can be pretty complicated. As you probably know it is not easy to get any info about those specific for Japan produced notebooks. I am pretty familiar with Toshiba notebook models and your notebook can be the same as Portege A100.
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Hello,
IBM Thinkpad T43
1875
Windows XP (SP3)
Keyboard and touch pad completely do not work in Windows.
They do work in BIOS.
Tried connecting external USB keyboard. They also does not work
Getting Conflicting Device error in Device Manager for keyboard and touch pad
exclamation point is on the keyboard device.
getting Error Code 10 on keyboard.
I cant go to a prior restore point. That does not work.
tried uninstalling them, that didn't work either.
can't change auto configuration...it is grayed out.
Please help.
What can I do?

This is really strange I must say...
But you say you are using the same drivers for both 32-bit and 64-bit, this shouldn't affect the PE-part, but make sure you are using the correct drivers 64-bit for x64 OS and 32-bit for x86 :)
If you make a bootable memmory stick from the 32-bit deployment share, does it work then or is it the same problem?
Could it be as easy that the deployment share isn't updated?
//Andreas
Andreas Molin | Site: www.guidestomicrosoft.com | Twitter: andreas_molin
I also said that nothing's missing so, I thought it implies that only correct drivers are there.
I filter out all unwanted versions from both deployment shares to save on disk space.
Deployment Share have been refreshed several times with refreshing PE images too.
Mem-stick for 32-bit version works fine - keyboard and touch-pad work in it.

My MacBook's keyboard and track pad doesn't work property.

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Try Resetting the System Management Controller (SMC)

Pavilion dv7 entertainment PC keyboard and touch pad don't work.

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