"Paying it Forward" at SDN

An SDN'er noticed a comment I made in one of my posts about how Uwe had set me straight about the handle_data_changed method of editable ALV's, and how easy they are to code once one understands how to use that method.
She asked me for some help on the same topic, so I'm sending her an example and we've made an appointment to talk it thru on the phone. 
I feel pretty good about this opportunity to "pay it forward" here at SDN.
If you don't know what "pay it forward" means, check out this movie.  It's sad but pretty good:
http://www.imdb.com/title/tt0223897/

>
David Halitsky wrote:
> That makes perfect sense, Rob. 
> I was thinking of companies that are trying NOT to outsource but can't find sufficiently qualified pro's who'll accept the salaries they're offering and/or move to their locations.
I'm always happy to give a helping hand.  Currently I'm mentoring a newbie in a different company -  though I'm doing it for his benefit, rather than for his company.  And I've no problem sharing information and solutions across company boundaries. ( So long as the clients on either side are happy, which they usually, but not always, are ).  In most jobs I've worked in, I've effectively being working myself out of a job, by freely sharing my knowledge and expertise - such that it is - and it's never done me any harm. 
But does "pro bono" cover doing work for commerical enterprises that aren't prepared to pay for sufficient expertise to handle their requirments?

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  • Mid 2010 no USB Mouse or keyboard power? HELP!!

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    After installing Windows 7 did you also install the Chipset Driver, Intel ME Driver, Keyboard and Mouse Driver and the USB 3 Driver?  If you didn't then that would account for the various hardware items not being recognized.  Always install the Intel Drivers first and then the rest.
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    https://support.lenovo.com/us/en/products/desktops​-and-all-in-ones/ideacentre-k-series-desktops/leno​...
    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
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    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

  • G570 Choppy Sound - Poor Performanc​e

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    Moderator Note; subject edited to reflect the content

    Hi Brandon045 and welcome to the community,
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    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
    Did someone help you today? Press the star on the left to thank them with a Kudo!
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  • Win 7 Pro to Win 8 Pro Upgrade Help needed!

    So basically I need somebody to walk me through this like I'm computer illiterate, which I'm generally not, but hesitant to get started without actually understanding the whys and hows.
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    Solved!
    Go to Solution.

    Hi clen3k,
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    Regards,
    Dave 
    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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  • Windows 7 randomly locks up on T60

    I have had this T60 for over a year. It came with a clean install with Windows 7 Professional.  Over the last 3 weeks it has started locking up randomly.
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    T60 Tablet; T60 Widescreen; T60; T40; 701C; 3 x Apple Newton MP2100; 2 x HP 200LX
    Solved!
    Go to Solution.

    Fredie5 wrote:
     i had similar issues of Windows 7 locking and freezing. Researchng on the issue, i found this could be because of registry errors. An article, ascribing solution to this issue, suggested Registry Recycler to repair and defrag registry, helped me breaking the locks. Got my system performance revived !!
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    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
    ● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

  • Worst Customer Support THINKPAD YOGA

    Worst customer support ever. I have been transferred over 10 times (I think maybe 12 times now) while trying to resolve a very simple warranty issue. I am not sure if it has been resolved yet or if its working. Will check my warranty status a week later to see if changes are reflected if not, I guess I will have to endure more horrible services until it is resolve. 
    Story goes like this
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    I get a call this morning got a case number, gets transfer to Atlanta Georgia support told the guy I am frustrated very the terrible customer support gets told to F OFF basically and says they're in the US they can't do anything to get Canadian information and hanged up on me (I think his name was Kenneth? Not sure, I would love to talk with Atlanta supervisor/manager of that support place to report him).
    I call 18004267378 I luckily get the same guy which redirects me to the Atlanta support again. I received Frank who was pretty helpful gets transfer to Canada support again, Canada side couldn't help escalates me to a girl name Stephanie during the call midway the phone just hangs up/disconnect/she hangs up/I don't know... Call support again, received Canadian support, he looked at my case number and was helpful spoke with supervisor and gave me another case number.to follow up on(?).
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    Welcome to the Lenovo Community James !
    Sorry to hear of the run around you got. 
    In regards to the warranty date, what happened is when Lenovo sells a shipment of computers to a retailer like Microsoft, Best Buy, Tiger Direct, etc, the warranty date starts on the date of the sale.  In order to compensate for the product sitting in the retailer's warehouse or on the shelf, Lenovo will generally add an additional month to the warranty period so a 12 month warranty is now 13.  In your situation the product sat longer than expected so in these cases Lenovo Support will adjust the warranty period from the date of your purchase once they receive a copy of your receipt.  Hopefully the supervisor will be able to straighten out the matter for you. 
    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
    ● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

  • No USB mouse or keyboard installing Win7

    No mouse or keyboard when installing Windows 7 Pro in new K450e.
    PC boots to Win7Pro media.
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    USB keyboard not responsive.
    BIOS set to Legacy.
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    After installing Windows 7 did you also install the Chipset Driver, Intel ME Driver, Keyboard and Mouse Driver and the USB 3 Driver?  If you didn't then that would account for the various hardware items not being recognized.  Always install the Intel Drivers first and then the rest.
    The link below is for the available drivers from Lenovo for your model. Just select your operating system in the top box for the correct driver listing.......
    https://support.lenovo.com/us/en/products/desktops​-and-all-in-ones/ideacentre-k-series-desktops/leno​...
    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
    ● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

  • Lenovo G560 Not able to turn on wireless connection

    I have had my G560 since early 2010, and the wifi has alwaya worked untill now. Suddenly when I got home, it was switched off for whatever reason and I dont know how to fix it.
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    Disenabling and enabling the driver doesn't work, neither does Fn F5.
    Any help would be appreciated.

    Hi Monstaslaya and welcome to the community,
    You do have the switch turned on, right?
    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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  • Please help. USB-DeskTop software question

    Hi,
    Im in a crunch really bad and a freind told me about this and so far ive seen some AUSOME info and ausome generosity of helpen each other any way
    have 2 questions one complicated  . and i give thanks in much much much thanx in advance, ill even make u a free anything u want theme(pretty good at it)
    1)is it possible to plug the berry to the pc and have it show up in my computer so i can juggle stuff around from sd card to device memory and back and forth?
    i down loaded the usb and modem drivers eng (dm4.6 b13) that xandrex posted, and my phone settings i believ are right options-memoery  on-no-prompt, yet it still is not showing up. it wasent even showing up when i had the desk top software on my pc.  my first bold worked just fine like that then i got another one and it wont, i been tryen figure out for weeks.. pppppppppppllllleeeeaasssse help
      2) ok keep in mind what i said in umber 1:::::::this is what i did to try to fix it.
          i got all this info from u guys
          A)first thing i did is download the driver that i mentioned in number one ,but did not install it right then
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          it had 5 or 6 steps and one of them was messing around inthe regestry.
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    i tryed this several times, and i have older cds with older versions and none of them would load all the same message, sooooooooo now im worst of than i was before. i not only cant get to my device memory still three my windows explorer, (ps media manager would not work either when i did have the software on here)now i cant even get the application loader which i use alot too. cause the software wont load.man im not a pc wiz but im not a retard either,the instructions were very very every well written, and went very smothly,except i was ent sure about were to put a space on a file that iwas directed to rename ,when i was deleateing everything. im a river boat pilot and my berry is my a big part of my life my connection to the world and my family 5 kids and my whole digital life haha thats funny to me.anyway i would really really appreciate any info or help anyone can send my way, and i will pay it forward . yall have a pretty tight site here, i been doing the crackberry thing  but man yall have sum good info here                            thanks again   chris
    Solved!
    Go to Solution.

    vibrations1 wrote:
    bifocals
    thanx for the help here are the info u requested:
    1.my pc is running windows vista 32-bit
    KB13187 How to uninstall or modify applications on Windows Vista including BlackBerry Desktop  
    2.phone is berry bold 9000
    3.os for the phone is 4.6.0.167
    4.sir i cant be sure how many times ive instaled desktop software on the pc ,cause ive had 3 different berrys,if i had to gues mabey 6 times,4 of those times in the last 48 hours.
    You definitley need to run the clean procedure:
    KB02206 How to perform a clean uninstall of BlackBerry Desktop Software.
    Remove the other copies of the drivers here.
    5.service packs????not sure what u mean  im green a little Windows issues service packs for the OS
    6.as of right now i uninstaled the driver i loaded last night and uninstaled the desktop software again,so as far as i know nothing is instaled right this minute;
    I realize you would like to use DM 4.3 but there aren't any USB drivers for it listed.
    I would suggest 4.7 download software and drivers here:
    File name: BlackBerry USB and Modem Drivers_ENG (DM4.7b50).msi
    File size: 14.238 MB
    Date posted: 17-Oct-08
    Download Software
    Install and Cold boot the PC befoire installing the Desktop manager
    Desktop Manager 4.7.0 B59 English - Without Media Manager
    File size: 82.012 MB
    Date posted: 23-Apr-09
    File name: 470_b059_english_nomediamanager.exe
    Download Software
    7.i do have sum blackberry programs instaled that have to do with makeing themes here they are in case that matters
       A.plazmic 4.7
       B.black berry simulator4.2
       C.blackberry simulator4.3
       D.blackberry jde 4.2
       E.blackbery mds and email simulator
    8. i have the 4.5 and the 4.6 and the5.0 drivers on my pc, but not instaled
    Uninstall them, then install the fresh copy of the 4.7 device drivers
    I have not yet did the clean uninstall (that yall suggested in that post) since last night. after i did all that last night,i installed the driver and berry would not show up on windows explorer,so then i tried to install desktop again and it left that message on my original post up top,so I restored my commuter and desktop was there again and working (I only really use app loader)    then I uninstaled it again.(not the clean way this time) and started installing and unistalling the drivers ,which lead to no prevail.            I would like to be able to use the app loader,and I would REALLY like for my phone to show up on my PC again so i can juggle my media around from SD card to device and all that stuff.
    what would u suggest I do first sir?
    I have desktop software cd's  4.3  and 4.6        I like the 4.3 version better one more fact (don't know if will help u) this is my second bold my first bold everything worked it showed up on windows explorer and desktop worked  then it broke and I got another one and I changed nothing and this one will not show up on PC and media deal on the desktop software wont work,which I don't care bout that if it whould show up on windows explorer.
    At the end of this install try connecting the Blackberry to the PC without Desktop manager running.
    See if the device comes up correctly. If not run Windows update with the Blackberry plugged in. The 
    device should be recognized and the device drivers added.
    Let us know how it goes!
    Thanks,
    Bifocals
    than
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • Using my Sony Bravia as a second monitor..

    My digital TV requires an HD15 cable and an audio cable connection to my PC in order to display my desktop computer screen. Of course, my PC --  Lenovo C325 All-In-One -- does not have ports for either cable.
    Is the following wireless device -- http://j.mp/Qmk4dY -- what I need, or does Lenovo provide for another solution, or perhaps a similar Lenovo-built, less expensive device? 
    Thank you for help/suggestions...

    Hi unFolded and welcome to the community,
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    The price for that unit seems reasonable for a wireless device.  Notice that no cables come with it.
    Dave
    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
    If someone helped you today, pay it forward. Help Someone Else!
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  • Lenovo G570 - Open and Close

    I have an issue with my G570. I purchased it around August of 2011, at the start of school, and around September, I noticed that every time I opened or closed the computer, it made a little cracking noise.
    It stopped after a while. Today, it began doing that again - until I noticed that there is a crack on the left-side hinge of the laptop.
    I don't know whether I should tape/superglue it. As it isn't that big of a defect,  I could ignore it for now, but it could lead to later problems with the screen and I really want to resolve this now.
    Thank you!

    Hi nsahn1 and welcome to the community,
    It will eventually break completely.  You need to get it fixed right away.
    It's tough to get cracked plastics and cracked hinges replaced under warranty because those problems are usually attributed to user error.  I would make a call to service and see what they say.  You probably should have taken care of this back in Sept. when it first happened.  It would have been easier to get warranty for it.
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    Dave
    T430u, x301, x200T, x61T, x61, x32, x41T, x40, U160, ThinkPad Tablet 1838-22R, Z500 touch, Yoga Tab 2 Windows 8.1, Yoga Tablet 3 Pro
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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  • X220t does not boot anymore after a few times running, does not get past BIOS

    I just bought a x220t and want to use it with Win8.1. I had before upgraded my x201t to win8 with no problem at all.
    After a few succesfull runs in wich I do the patching it stops booting completely. I can't even push F8. It will only go to Bios in witch I have fidled a bit, but nothing works. I have tried a fesh install for three times. It does boot an USB DVD drive with the origiganal win 8.1 disk, but it can't fix my problems.
    I have an I7 version whith Intel 160GB ssd. I did a lenovo check, all clear, I dit an Intel SSD check, all clear. Unfiortunatiely I have delated the restore partition. I am on the latest BIOS (1.39)
    Sometimes I get in to the Lenovo boot menu, with no result. I want to rip out my hairs!
    Any help?

    Hi thomas1921,
    Not an answer to your specific question, but I'm very surprised that a BIOS update would break DVD booting. Have you tried pressing F1 at boot to get to BIOS Setup and examining / changing the boot order? Or pressing F12 at boot to select the boot device? (Think the F12 feature must be enabled in BIOS Setup.)
    Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.
    Did someone help you?
    Say thanks! with a kudo.
    Even better: Pay it forward, help someone else.

  • Long back-and-forth with Lenovo... any suggestions?

    Below is a excruciatingly detailed record of my long struggle with Lenovo's customer support regarding my T61, for which I purchased a warranty that is good until June 26, 2010. This is the result of painstaking documentation all along the way; I have the actual case reference numbers and serial numbers, etc., if it would help anyone from Lenovo who happens across this.
    On Monday, April 27, 2009, my T61 (7662-CTO) began
    experiencing persistent crashes. The machine would give me a BSOD
    (Blue Screen of Death) on occasion while in Windows. Despite repeated
    installations of my graphic card's drivers (for the Nvidia Quadro NVS
    140m), the problem continued to worsen. Eventually, the machine
    refused to even boot up, throwing out a 'memory parity error' BSOD
    soon after the Windows boot-up screen. Even my attempts at
    reinstalling Windows (Vista Home Premium x86) did nothing to correct
    the issues. It was increasingly apparent that I was facing a hardware
    problem.
    Since my machine remains under warranty, I called Lenovo's tech
    support. After a bit of redundant troubleshooting (he asked me to
    reinstall drivers that I had already installed multiple times), the
    support agent agreed to send out a box and have the machine shipped
    out to EasyServ in Tennessee. Reluctantly, I agreed and sent the box
    off. This was Lenovo case reference number 1.
    The service was amazingly quick, as I had the machine back in just
    over 36 hours. That I appreciated. I was less grateful for the state
    of the machine upon its return. True, the BSOD/graphics card issues
    had apparently been addressed; the form letter returned with the
    laptop claimed that EasyServ 'Quality Technician' A. Rios had replaced
    the 'PLANAR CARD ASM EXTERNAL VIDEO' --part number 41W1489. Glad to
    have my machine back for work, I once again reinstalled Windows Vista.
    Yet I soon realized that the machine had another serious problem.
    Putting my T61 into sleep was a risky proposition; within several
    minutes, all indicator lights would blink off, and the machine would
    offer no signs of life. Pushing the power button did nothing.
    Replacing the battery did nothing. Whether plugged in or not, the
    machine refused to respond. Repeated power button pushes would
    occasionally rouse the machine to 'life,' but as soon as it dropped
    into sleep mode again, it would eventually drop dead.
    Increasingly unhappy, I called Lenovo support again. They apologized
    for the continued faulty hardware and sent out another overnight box
    for the return freight to Tennessee. I dutifully shipped the T61 out
    again--this was case reference number 2. Once again, the machine
    zipped through EasyServ very quickly. It came back 2 days later, with
    a "Repair Action Report" form that indicated that M. Anderson had
    service the machine. Checked off were boxes for "system board/planar"
    (though what exact part was replaced was not indicated this time),
    "updated BIOS/embedded controller," and "performed PC Doctor
    diagnostics to ensure hardware functionality."
    Assured that my problems were (finally!) fixed, I set to reinstalling
    Windows. I did all the little software installations and tweaks that I
    need to get work done on my new machine. But once everything was set
    up, another problem popped up its ugly head. When I did anything that
    required some processor power (say, watching video online or running a
    virus scan), the machine would mysteriously and spontaneously freeze
    up and drop itself into sleep mode. When roused from its stupor, the
    machine would immediately give up and return to sleep. Aggravated, I
    tried yet another fresh install of Windows and was astonished to find
    out that Vista refused to install properly, citing an 'incompatible
    hardware' error.
    Needless to say, I called Lenovo support once again (case reference
    number 3). The first technician I spoke to demanded
    that I remove the hard drive I had placed into the machine with the
    one originally shipped with the T61. I protested that this was the
    Seagate Momentus 7200.2 (200 GB), and it was unlikely that it was the
    source of the problem (since the original hard drive had been the
    Seagate Momentus 7200.1 (60 GB). But apparently having no choice, I
    gave in. We ended our call, I opened up the machine, and swapped hard
    drives. I also went ahead and pulled out the extra RAM I had put into
    the box--anticipating the next technicians' likely protests. When
    Windows gave me the same errors as before, I called Lenovo back. I
    explained the whole situation, going back to the video card
    replacement that started the whole series of issues. When I explained
    how I had attempted to reinstall Windows, the technician repeatedly
    asked me if I had changed the boot order on the machine. "No," I
    answered. "You don't actually need to. The BIOS throws up a 'Press any
    key to boot from the CD/DVD drive' prompt." There was a short pause.
    "Did you change the BIOS boot order?" I rolled my eyes and eventually
    capitulated to the technician's request. After thus proving that I
    actually did know how to boot from my DVD drive, the technician asked
    about my installation disc. "You don't have the Rescue and Recovery
    discs?" he asked, obviously confused. "No," I answered. "The only disc
    I received with my laptop was a clean Vista install/upgrade disc."
    There was a long pause, after which the technician insisted that I use
    the Lenovo-issued R&R discs.
    After receiving said discs through UPS (4 days later), I tried things
    again. The Lenovo R&R program was able to successfully re-image my
    hard drive with Vista Home Premium. But the odd spontaneous sleep
    problem remains. Determined to receive the 'incompatible hardware'
    error I had received before, I tried reinstalling with the vanilla
    Vista disc; this time, the installation proceeded without a hitch, and
    this is the OS that's installed now on the machine. Yet the sleep mode
    problem remains. After monitoring system temperature during
    high-intensity computing (i.e. running virus scan, Windows Defender
    scan, and HD online video all at the same time), it seems likely that
    there is some sort of overheating issue. The machine (specifically, the "ACPI Thermal Zone," according to the temperature-monitors program I used) occasionally leaps to 97 degrees Celsius and higher, and this seems to correspond
    to the shut-downs.
    Eager to avoid another EasyServ roundabout, a new technician and I agreed that taking the T61 to a licensed Lenovo warranty service provider would probably be the best option. He offered the Duke Computer Repair shop as my first option. "Great!" I thought, "I'm a Duke student; this should be relatively painless." What the Lenovo rep. DIDN'T tell me was that Duke charged $90 to work on any machine that wasn't bought through their Computer Store. I discovered this when I drove to the Duke repair shop and talked to the people there (who were, admittedly, apologetic and very willing to offer advice). Not excited about shelling out cash to have my warranty honored, I opted to take the laptop to the next nearest authorized Lenovo warranty service provider. This was a 25-minute drive for me, but I had few other options that didn't involve a $90 service charge. Choice received the machine in on Tuesday, May 19th.
    The Lenovo-approved warranty service technician here was remarkably helpful and engaged. He WAS able to reproduce the problem; the laptop aborted into sleep when the CPU was pushed, just as it did for me. Roger also ran a full diagnostic, but his diagnostic did not return any hardware failures that he could replace. He 'discharged the capacitors,' holding the power button down for a full 30 seconds (a process similar to what brought the laptop out of its dead state under case reference number 30TQLB5 above. This seemed to resolve things, he explained, and he encouraged me to take the machine home and see how things went. Unfortunately, the issue persists; pushing the CPU to 100% drops my T61 into sleep mode, often repeatedly
    I called Lenovo again. The technician demanded that I install the Power Manager and power management driver from Lenovo before we proceed any further. I resisted, convinced long ago that the machine was suffering a hardware issue, NOT a driver issue) and asked to speak to the technician's supervisor. He said, "Fine," and abruptly dropped me to being on hold. Fully fifteen minutes later (I timed this), another technician picked up, entirely unaware that I had spoken to anyone else or that I was "waiting" for a supervisor. I do not know if I was actually in queue to speak to that first technician's supervisor, or whether that technician had grown tired and decided to relegate me to hold music limbo. The second technician decided to open a new case (my fourth case reference number). He, too, demanded that I install the relevant drivers. Relucantly, I hung up and installed the driver and Power Manager utility.
    The problem persisted. In fact, after the installation, the machine went into sleep twice during the startup process--before I even reached the Vista desktop. I called Lenovo back. Running through his protocols, the technician asked whether I had updated the BIOS (the second EasyServ service had done this, and I had double-checked this when I got the machine back). He asked again whether I had actually installed the Power Manager and power management driver. I had. The technician then gave me the equivalent of a shrug. "We could send it back to the depot," he offered, referring again to EasyServ. When I explained (again) that the Lenovo-approved warranty service provider had run all the relevant diagnostics, found no replaceable part, and acknowledged that a problem remained. When I asked the technician on the line about a possible system replacement, he was quick to claim that his department--the system support specialists--could not do this. He shrugged me off and suggested that I call the sales department about any sort of replacement or refund. "And will they have access to my case reference information?" I asked, incredulous that he was referring me to sales--two full years after the machine's actual purchase. "I don't know," he answered. "All I know is that I can't do anything else."
    It has now been three and a half weeks since my machine first began having major issues. This laptop has been to EasyServ twice and come back each time with new hardware-related issues. It has been taken to a Lenovo-approved warranty service provider, who acknowledged and reproduced the problem but was unable to repair it. I have called Lenovo's customer support number at least a dozen times and spent HOURS giving case reference numbers, explaining and REexplaining my issues, and waiting on hold. I have gotten little actual work done in these past weeks. I have reinstalled or reimaged Windows at LEAST 10 times. My school fieldwork requires me to have a working machine. I also enrolled in lynda.com's online tutorials for the month of May (through Duke University), but these extended, unresolved problems have cost me dearly. If there is anything that anyone on these forums can do, please help. Help me get my warranty honored. Please, help restore my faith in the Thinkpad legacy.
    Thanks for your time.
    Matt Hauger
    IBM/Lenovo customer
    Durham, North Carolina
    Solved!
    Go to Solution.

    TPFanControl reads the temperatures reported by your ThinkPad's "embedded controller"--which controls the fan speed. You can use it just for monitoring temperatures, you don't have to control the fan with it (read the documentation for the config file).
    RMClock, among other things, plots cpu frequency, voltage and temperature vs. time. This can be useful to observe when your cpu is throttling itself to avoid overheating. You can also use RMClock to undervolt your cpu to lower temperatures. But you shouldn't have to do that to prevent the problems you're having.
    mprime in torture test mode will stress your cpu and memory. You can run this while monitoring your system temperatures. At the very least, running the mprime torture test should quickly tell you whether your unwanted sleep is indeed correlated with cpu activity.
    Results of Your Ideal Business-Class Laptop survey, concluded 2009-07-29.
    Did someone help you?
    Say thanks! with a kudo.
    Even better: Pay it forward, help someone else.

  • Is it possible to update the BIOS in my C200 3000

    So basically my laptop says on it "3000 C200" I don't find much about it on the net.
    I went into the bios and it says it's 63ET63WW V1.09
    I have sort of USB disconnect issues and I read that it's BIOS related. Except there seems to be nothing on the net and Lenovo's support etc doesn't even seem to have my laptop there.
    I admit it was bought ages ago like in 2007.
    But surely since then there is some form of update for it. Even if it's just one update.
    Another weird thing is I was on a forum and a guy was talking about XXXXXXWW as if that pertains to XP models and the XXXXXXW is for Vista. But my BIOS has WW at the end and I swear it came with Windowns Vista on it. Not XP. I have never had XP.

    Welcome to the Lenovo Community !
    The latest BIOS version for your model is version 3.12.  That version is for both Windows XP and Vista.  The latest version will also contain all the fixes and improvements found in the earlier BIOS updates. 
    Click here for the BIOS Update README file.
    Click here for the BIOS Update download.
    For future reference, due to the age of your system it is now considered a "Legacy" model.  Downloads for the C200 can now be found using this search of legacy systems......
    http://download.lenovo.com/eol/index.html
    Owner & Operator of the following:
    ● Lenovo Ideapad Z570 w/ Win 7 & Win 8.1 Dual Boot ● Lenovo Yoga 3 Pro w/ Windows 8.1 ● Toshiba A75-S206 w/ Win 7
    ● IBM Thinkpad T-23 w/ Win XP ● IBM Thinkpad T-22 w/ Win XP • As well as multiple desktops dual/triple booting XP, Vista and Win 7.
    ★ Find a post helpful? Thank that member by clicking on the ☆Star☆ to the left awarding them a Kudo.
    ★ Posting a problem and a reply is helpful and it answers your question, please mark it as an "Accepted Solution"
    ★ I'm not a Lenovo employee, just a volunteer geek who likes to help folks. Enjoy your time here, pay it forward by helping others !
    ★ Sorry, I don't answer questions via Private Messages. Posting in the appropriate forum is the best way to get assistance.

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