Payment Card - Changing Authorized amounts

Hello All,
We like to add a dollar to the authorized amount just to make sure that we have sufficient authorization during invoicing. Is MV45AFZH the correct exit to do this? Can we manipulate OPEN_VALUES-OEIKW and OPEN_VALUES-OEIKW_GES to add a dollar to our authorizes amount?
Thanks,
Apollo

in your email invoice there is a report a problem link for all charges

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I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?

Hi Daniel,
For any sort of payment related matter, kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Hi Guys,
In the Payment cards tab SAP as a standard calculates Total "TO BE Authorised" amount as NET pr + Taxes (Screen field: FPLAA-ENDWR).
It does not include shipping charges. I would like to include the same. I guess there is no customization available for this. Is there a way out...
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Hi Jay,
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Why not you set the period in Customizing for Sales and Distribution by choosing Billing -> Payment cards -> Authorization and settlement -> Specify authorization validity periods.
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We are noticing that SAP is displaying payment card status as 'B' (Not Approved) in VKM3 even though the order has been successfully authorized with the credit card. Does anyone has any idea why and when SAP does that? Any help would be highly appreciated.
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Hmmm...
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Change to payment card not saved

I changed the credit card used to pay for my subscription on 20 July from Visa to Amex, but my subscription renewed on 23 July against the Visa. I have a £1 authorisation from "Ayden UK Ltd" showing on my Amex on 20 July so I know the details were accepted. I only noticed this today, so I've changed the payment card again this morning, and although the update appears to be successful (and I get another £1 authorisation on my Amex), when I go back to the Subscription page in my account the Visa details still show. Is there a problem with updating payment details at the moment?

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My bank alerted me to having 2 charges for a single purchase from Best Buy - it was a preorder. My online account already shows both charges deducted.
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The item cost about $74.00 but Bestbuy is hold that twice making $148.00 unusable. Is that even legal? I mean that is going to get people into overdraft with their bank. Guys like me have no idea they did this.
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Hi Cain,
Pre-ordering should be a fairly simple and pleasant process. It is regrettable to hear that you somehow are seeing two authorizations on your account.
To clarify our authorization and collection method, we will initially authorize the account for the full amount of the order, to ensure the funds are available. From that point on, we will reverse the authorization and actually collect funds as the items ship. If the financial institution in question has a delay with reversing authorizations and collecting funds, it is possible to see both transactions at once.
Similar processes will occur if you have multiple items and they ship at separate times. The difference would be the authorized amount for the item shipping would be reversed, and collected. Then, the remaining funds would be reauthorized for the new amount. With your pre-order, it is likely the authorization will expire, and release the funds to you. Upon release of the item, your card should be reauthorized for the appropriate amount and the funds collected as usual.
Using the email address you registered with the forum, I was able to locate your order and look at the transactions from this order. Presently, it would appear that we’ve only authorized the original amount once, but then reversed a portion of that authorization as it appears you’ve regrettably canceled part of your order.
If you are seeing more than one authorization, please know that authorizations do expire after a few business days. If you are still seeing both authorizations in a week or so, please let me know. In the meantime, I would recommend reaching out to your financial institution for more information.
For more information, feel welcome to check out our Conditions of Use page on BestBuy.com.
Sincerely,
Tasha|Social Media Specialist | Best Buy® Corporate
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I was filing TAX thru TurboTax. While filing TurboTAx changed full amount which wen to iTunes but TurboTax app says "payment didn't go thru'. TurboTax suggest to contact iTunes Support to dismiss purchase or fix the problem.

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you have paid for app and when app purchase will be approved then ony you should able to make payment for your TAX.
I had same problem. I called apple guys and got my money back than I use web version ofn turbo tax.
that works perfectly well.
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We have a problem with part deliveries of orders containing payment card authorizations.
Our customers can buy items in our webshop paying with credit cards. The webshop is connected to our payment service provider who authorizes the complete amount of each order. The order data including authorization data is transferred from the webshop to our SAP ERP (ECC 5.0), where order documents are created, delivered and billed.
For example, an order was created with 3 items:
A for 5 u20AC
B for 10 u20AC
C for 20 u20AC
For now, we create 3 payment card authorization lines according to those items.
Line 1 5 u20AC
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When item C becomes available and is delivered and billed, the creation of the FI-document fails because there isn't enough authorization amount left.
The creation of 3 payment card authorization lines is not mandatory for our business, creating one line for the complete amount would be as fine. But how can we avoid the complete comsumption of the authorization line then? Or do you have any other suggestions / best practices how to deal with part deliveries of orders containing payment card authorizations?
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Hilka Kaminski-Nieswandt
Sabrina Förster

Hello fridaynights,
It would be worrisome to receive an email notification that we were unable to authorize your payment method, especially if the payment method appears to be fine on your end.
Generally speaking, when items ship separately from one order, we will authorize the full amount of the order when the order is placed. Authorizations may expire after a few business days, but as items ship individually, your card would be authorized and charged for the individual shipments.
Using the email address you registered with the forum, I was able to locate your order with the canceled amiibos. It would appear that we were unsuccessful in authorizing funds on the card on multiple occasions, and so the remaining amiibos were canceled. I apologize for any trouble or displeasure that this cancelation may cause you. I would encourage you to keep an eye on these amiibos on BestBuy.com for changes in their availability.
As it seems there was an issue with your My Best Buy MasterCard, I would encourage you to contact Citibank, the issuer of your My Best Buy MasterCard account, at 1-888-574-1301 for further inquiries into this authorization issue.
If you should need further assistance, please let me know.
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
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When processing purchase transactions that were purchased using a payment card, standard functionality in SAP says the system automatically generates a parked document with authorized users allowed to post these documents. When these documents are being posted, does anyone know if the user can enter a material group and/or a work order number for reporting purposes?

>
Monique Stephens wrote:
> Training is not the issue. Material groups are a matter of personal preference.
>
> My main concern is if it would be a violation of SOX if the material group is changed from the original shopping cart on the PO itself.
>
>
> Monique
If your business is privately held then SOX does not apply to you. If your business has stock w/shareholders then it does.
Correcting or making the material group more accurite is something that would be MORE SOX complient and not a violation.

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I have the following scenario in ECC 5.0 -
1) We enter a sales order with payment card. For some reason, the authorization fails. The order goes on a credit block.
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However, it continues to appear in the VKM3 list of blocked documents.
Has anyone encountered similar issues? Please advice.
Thanks!

Hi,
the sales document should not appear anymore in transaction VKM1 or VCC1 after it was authorized (and is not blocked again). If it still appears in VKM1 or VCC1 it is not correct.
VKM3 shows all document independant from the credit status.
Best regards, Baerbel

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Hi,
I have done all the config and customisation required for the Payment Card Processing in CRM 4.0.
I was wondering if I have to make some changes on the R/3 4.6 c side?
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Hi Ash,
You also have to do a bunch of configuration activities in R/3, apart from CRM. Basic authorization takes place in CRM order, and when this order flows into R/3, the approved authorization has to be validated for follow-up processes like invoicing, payment posting etc. Sometimes the order need to be re-authorized in R/3, if the quantities and or line items changes.
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By the way who is the payment card vendor for your project? Request them a copy of R/3 configurations docuement.
If you don't get the copy, then let me know. I should be able to give you the list of configuration activities.
Reward if helps.
Regards,
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Payment Card - Changing Authorized amounts

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