Payment in App Store

I havent got upload apps in the App Store because my credit is refused. I dont have problems wiht my credit card. Then, what is the real problem?

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • I use my debit card which can't be used on payment in app store

    I use my debit card which can't be used on payment in app store. my card is wellsfargo bank's debit card. when I used it to edit a payment type. The card cant be used. The app store said I need used a u.s credit card

    Correct. Apple quietly removed the ability to use debit cards some time ago:
    From the App Store Frequently Asked Questions (FAQ)
    Accepted payment types
    Shopping the App Store requires an iTunes Store account. When you create an iTunes Store account, you must provide a payment method for your purchase. The available payment methods vary by country, but typically you can use credit cards, gift cards, store credit, or PayPal.
    The iTunes Store Terms and Conditions also mentions credit cards only, not debit cards.

  • Hello I would like to know how I can change the form of payment of App store for buying books I

    I would like to know how I can chage the form of payment of App store for buying books

    http://support.apple.com/kb/ht1918?viewlocale=de_de

  • Asking for payment on App Store for free app then won't accept my card saying payment declined even tho there is money in my account and I have never had any problems in last with it

    I have tried to purchase a free app on the App Store but it comes up as need to go to purchase so I do and it comes up payment declined , I have not changed my card or method of payment recently and have had no problems up untill last nite , can anyone give any advice on how to fix this

    Hello Lynds1,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    http://support.apple.com/kb/ts1646
    When there is a mismatch between the iTunes Store's records and your credit card company's records, you will receive an error message
    Best of luck,
    Mario

  • Region and payment problems app-store

    Hi there!
    I just bought an iphone and would like to download some apps that I need to pay for.
    I live in the Cayman islands, however my credit card and billing address is in the Netherlands and this seems to cause a problem when I want to add payment information.  I've tried to set the address in Apple ID to the Netherlands, but it automatically changes back to the Cayman Islands! When going to the Dutch App Store I'm not allowed to buy there, but in the Cayman store my payment information is not approved..
    Any tips on what to do..?
    Thanks so much!

    Sounds like you need a VPN that gives you an IP address in the Netherlands

  • Can not do anything on the app store ( need to update my payment method)

    Ok, so i got my ipad about a year ago, and for the first three months, i have been using itunes cards to download stuff from the app store. Soon after this, i realised that since i dont really go out, it could be a bit of an inconvenience for me, so i decided to use my debit card instead. Things were great, until i reslised i had no money left on my account, which apple notifies you of by saying "your payment method has been declined". At first i was confused, but after trying to buy things from amazon and steam and getting the same error, i realised that i had no money. This is where the problem began. The fact that i couldnt buy apps didn't bother me, but what DID bother me was the fact that i couldn't update my apps, download free apps or even install apps i have already payed for without getting that **** error message. This lasted for a little while before i got more money on my account and it worked again. But that isn't the end of the story, about a week ago, i could no longer do anything on the app store without getting that error, EVENTHOUGH i have money on my account. I knew this because right after that error messaged popped up for the trillionth time, i brought a book from amazon with absolutely NO PROBLEMS.
    I am so irritated. Fix this apple!

    The security code is on the back of your credit card.

  • Iphone's App store rejects payment method, even for free apps! Someone please help me!

    Hi
    Last night i downloaded some apps, that i had to pay for using my Visa Credit Card. I have had this set as my payment method for ages. Anyway, it all worked and i got the apps, but today i tried to download another app, which was free and i had to sign in to my Apple ID or whatever the prompt is, so that i could download the free app.
    I signed in and recieved another popup asking me to sign in and review billing information. I pressed OK and signed in again and was taken to the billing information and payment information page. On this page it says that there was an error with a previous purchase from the App Store and that i must check all my payment information is correct.  All the information that i had entered there when first adding my payment method was still there. Except for the security code.
    I re-entered the security code and pressed done, and the page said that the payment information was not valid, or not allowed and asks me to change my payment information and / or method. So i re-enter all my information for my payment method and it still doesn' t work. It still says that there is an error with a previous purchase and that i must recheck or change my payment and billing information. The error cannot be right though, as all the apps that i have either downloaded or bought have downloaded fine.
    Sometimes the error message changes to saying my payment information has been rejected, which cannot be right either, as i was using the payment method yesterday. I know i don't have any funds in my account at the moment, but that should not be relevant as i am trying to download a free app.
    I tried downloading different free apps, but was unsuccessful.
    Because I spent around an hour or so trying to download the app, i then downloaded the lastest software update, which was 6.0.1 or something. I updated from the 5.something software.
    I was still unable to download anything from the app store.
    I have tried to edit the billing and payment information from the App Store, Safari on the Iphone and from Google Chrome on my computer, none of these have helped.
    If someone has a soloution or if Apple can sort my account out, i will be so grateful.
    I use an Iphone 3gs and updated the software on it after my payment information wasn't working for about an hour.
    A slightly-annoyed person.
    Message was edited by: Entropicaful

    This happened to me about a year ago, call Apple customer service and they should be able to help. It had something to do with Apple's system not reading the credit card info correctly even if it had been stored and worked fine before. They fixed my problem instantly after I wasted alot of time trying to get things to work.
    Hope this helps.

  • HT201303 I have a new bank card and cannot change my old details to my new ones in app store. Every time i try it says payment method denied. Does anybody have any advice ive been trying for ages!!!

    How can i change my bank details in the app store on my i phone 4s hv been trying for ages and it just keeps saying payment method declined even tho im putting in all the correct details. please can someone help as i hvnt been able to download apps for months.

    I've created a new library on the same computer as my existing account and I've also created a new apple Id for my mum. But now I'm being told that I have to put in bank details because its new I don't want to enter them as I'm only ever going to use a voucher. But I cannot go any further until I enter them. This is really annoying me as I never did this when I first got my ipod. Plase help me with this. Thanks

  • App store wont let me change my payment information

    I recently lost my old debit card and now whenever I try to download any app (both free and $ ones) the app store wont let me because its asking for my old security code from my old debit card. I have tried changing my payment informaiton both from my phone and at the apple website but its not letting me. How do i fix this?? Is it even possible to change payment information?

    iTS, get your blocks removed.
    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    I can't download from app store apps. if i try then open account and ask me shange payment type because there is a billing problem with a previous purchase. I download one game 0.99 and nothing more! help me. How can i contact with apple?

    Click here and ask the iTunes Store staff for assistance.
    (102938)

  • Can't download anything from app store or itunes. everytime i try to install an app i get "there is abilling problem with a previous purchase. please update ur payment method". i have recently changed my address and visa debit card. please help

    can't download anything from app store or itunes. everytime i try to install an app i get this error "there is a billing problem with a previous purchase. please update ur payment method". i have recently changed my visa debit card and home adress and when i make these changes i still get the same error.
    will u please help me out?

    Are you listing the billing address for the card correctly? The address in the iTunes/MAS account must match the address on your bill exactly.

  • I have problem with account that i can't make update or buy from app store There is massage appear in my payment page that i must contact with i tunes support to complete this transaction Please help me to fixe this problem as soon possible Hany hassan 00

    I have problem with account that i can't make update or buy from app store
    There is massage appear in my payment page that i must contact with i tunes support to complete this transaction
    Please help me to fixe this problem as soon possible
    Hany hassan
    0096597617317
    0096596677186
    Thank you

    You need to Contact iTunes Support...
    Apple  Support  iTunes Store  Contact Us

  • My app store keeps asking for me to update my payment method as its about to expire so i enter my details and it keeps saying card declined , why is this ?

    my iphone app store keeps asking me to update my payment method every time a go to download something from the store , it says my method is about to expire so when i re-enter my card information it keeps saying that my card is declined , why is this?

    What sort of card are you trying to use ?
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it's a credit card then is it registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT2693 Hi each time I go on to my App Store and when I wanna download a new app it will go straight to my payment info and I don't have any kind of credit card so I'm wondering how I could just download some new apps on my iPhone 5 without it goin straigh

    Hi my name is Michelle and I'm having a lot of issues with my iPhone 5 right now

    You can create an iTune and App Store account without credit card details
    1. Sign out of current Apple ID if you are sign-in to one (important)
    2. Go to App Store and select a free app
    3. Tap INSTALL APP
    4. Create New Apple ID
    5. Confirm Your Country
    6. Agree with Terms and Conditions
    7. Fill in your Apple ID and Password (you must create a new Apple ID; don't use your old Apple ID)
    8. Create and answer your secret question
    9. Select NONE for Payment Method
    10. Fill in Billing Address
    11. Submit application for new Apple ID
    12. Wait for verification email
    13. When email arrive, verify your account
    14. Start downloading your free apps

  • Why does my app store account tell me that my payment method does not match my bank's records. my card is valid and works for iTunes but not the app store.

    While trying to change my Credit Card info: The app store tells me that my payment method information does not match my bank records and to try again or enter a new payment method. My CC is valid and its the same CC ive had for a while. This CC info works for iTunes but is not being accepted for the App store.I have changed this info online but cannot change it on my iPhone. Can anyone tell me what i need to do?

    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes
    international calling numbers..
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

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