Performance issue-order by clause
hi all,
i hava a Query it will take time to exec 6 sec....
i want to reduce it less 1 sec
i found the problem,that Query it will take more time to Order BY clause...
how to improve the performance ?
Try it with an index. Or give us more information about the query.
How did you find out that it takes more time with the order? Usually ordering does takes time but not so much. be aware that when you add an order by clause then any tool can start showing you the records only after the query is finished. If you have no order by, you can see some results already even if the query is not finished yet.
Make sure you compare the total running time of the query, not only how fast you see the first records.
Similar Messages
-
Performance with order by clause
Dear all,
please find the below query .if i executed without order by it is going to execute with in 2 sec.if i add order by clause
it is taking more than 2 min.as per the business we need order by clause .plaese suggest me.it's very urgent.
SELECT "FACILITY_ID","VESSEL_NAME","CLASS_NUM","SURVEY_REPORT_NO","IMO_NUMBER","VESSEL_TYPE","VESSEL_TYPE_ID","PRIMARY_BUILDER","BUILDER_ID","REGISTER_OWNER","ABS_SURVEY_STATUS_ID","ABS_SURVEY_STATUS_DATE","NOT_ASSIGNED_SINCE","NO_OF_FINDINGS","CASE","SPM_ITM_CAT_NAME","LEAST_CONFIDENCE" FROM (SELECT
V. FACILITY_ID,
v.vessel_name,
v.class_num,
ASR.SURVEY_REPORT_NO,
V.IMO_NUMBER,
V.VESSEL_TYPE,
v.vessel_type_id,
V.PRIMARY_BUILDER,
V.BUILDER_ID,
V.REGISTER_OWNER,
ASR.ABS_SURVEY_STATUS_ID,
ASR.abs_survey_status_date,
ROUND(SYSDATE - ASR.abs_survey_status_date) AS NOT_ASSIGNED_SINCE,
(SELECT COUNT(1) FROM ABS_FINDINGS WHERE survey_report_no = asr.survey_report_no AND FIN_TAG_STAT_ID IN( 'TG')) AS no_of_findings,
CASE WHEN ( SELECT rnum FROM (SELECT survey_report_no,COUNT(rnum) rnum FROM (SELECT a.survey_report_no,COUNT(*) rnum FROM ABS_FINDINGS A,ABS_SURVEY_REPORTS b
WHERE a.survey_report_no=b.survey_report_no
GROUP BY a.survey_report_no,spm_item_category) GROUP BY survey_report_no ) WHERE survey_report_no=asr.survey_report_no )=1 THEN
( SELECT spm_item_cat_id FROM ABS_FINDINGS WHERE survey_report_no = asr.survey_report_no AND ROWNUM<2)
ELSE
5
END CASE,
(SELECT SPM_ITM_CAT_NAME FROM SPM_ITEM_CATEGORIES WHERE SPM_ITEM_CAT_ID =
(CASE WHEN ( SELECT rnum FROM (SELECT survey_report_no,COUNT(rnum) rnum FROM (SELECT a.survey_report_no,COUNT(*) rnum FROM ABS_FINDINGS A,ABS_SURVEY_REPORTS b
WHERE a.survey_report_no=b.survey_report_no
GROUP BY a.survey_report_no,spm_item_category) GROUP BY survey_report_no ) WHERE survey_report_no=asr.survey_report_no )=1 THEN
( SELECT spm_item_cat_id FROM ABS_FINDINGS WHERE survey_report_no = asr.survey_report_no AND ROWNUM<2)
ELSE
5
END )) AS SPM_ITM_CAT_NAME,
(SELECT MIN(tag_weight) FROM TAGGED_FINDINGS
WHERE finding_id IN (SELECT finding_id FROM ABS_FINDINGS WHERE survey_report_no IN (ASR.SURVEY_REPORT_NO))) AS least_confidence
FROM
ABS_SURVEY_REPORTS ASR,
ABS_VESSELS V
WHERE
ASR.FACILITY_ID = V.FACILITY_ID
AND abs_survey_Status_id = 1 ) WHERE no_of_findings>0
ORDER BY ABS_SURVEY_STATUS_DATE
Thanks
venkatPlease start reading these informative links first:
HOW TO: Post a SQL statement tuning request - template posting
When your query takes too long ...
and then rephrase your question by posting
- database version
- execution plans
- etc. (see the links above)
Put the tag before and after your examples, so it'll stay formatted.
See: http://forums.oracle.com/forums/help.jspa -
Hi,
We are using EBS 12.0.6 and Database is 10g (10.2.3).
We are facing performance issue with "Order management Sale Order Form",
When user click on "Line Items" Tab of "Sale Order Form" and
In "Main" Tab entring the "Ordered Item" then press tab and entring the "Qty" of item, its takes time 20 to 30 Second for one item if its related Items exists.
We have 150 entiries against one sale order. Users are facing 20-30 second delay on each entry.
Please advise how to improve the performance when related Itms exists?
Thanks,
Edited by: user12007410 on Feb 4, 2010 12:00 AMPl create a trace file as outlined in MOS Doc 564817.1 (How To Create Forms And Database Level Trace For Receiving Transactions) to help pinpoint what SQL is causing the issue. Then open an SR as this may be a known issue for which a patch exists.
Pl also verify that database statistics are current - see MOS Doc 169935.1 (Troubleshooting Oracle Applications Performance Issues) - section on "Statistics Gathering"
HTH
Srini -
ERP Sales Order : Performance issues with Product Proposal
Hi
we are working on CRM 2007 solution and are facing serious performance issues with the ERP Sales Order functionality provided in the ICWC of this version.
In our development we are adding items in the ERP cart as soon as the user clicks on the 'New Sales Order' button of the sales order sreen. We get the items by very simple and optimized call to the ERP system and then add these entities in the Item Cart (Item collection ...in simple sense).
For adding 10 items the application takes 10 seconds and this is too much for adding just 10 items.
Can you please provide any Notes/alternative solution to resolve this issue.
Regards
AjitabhHi Ajithabh,
Please apply the following SAP notes:
1061423 - Interaction Center ERP Order Performance improvement
1262277 - Performance: CRM value help causes dumps in ERP
1292817 - Performance: Reduce RFC calls during creation of ERP order.
1319885 - ERP sales order search with external reference
1326527 - Reducing number of RFC calls in IC ERP Sales Order
I hope it helps!
Regards,
Gabriel Santana -
SQL Query with a little bit more complicated WHERE clause performance issue
Hello, I have some performance issue in this case:
Very simplified query:
SELECT COUNT(*) FROM Items
WHERE
ConditionA OR
ConditionB OR
ConditionC OR ...
Simply I have to determine how many Items the user has access through some complicated conditions.
When there is a large number of records (100,000+) in the Items table and say ~10 complicated conditions concatenated in WHERE clause, I get the result about 2 seconds in my case. The problem is when very few conditions are met, f.e. when I get only
10 Items from 100,000.
How can I improve the performace in this "Get my items" case?
Additional information:
the query is generated by EF 6.1
MS SQL 2012 Express
Here is the main part of the real SQL Execution Plan:Can you post table/index DDL? Query?
Sample query:
exec sp_executesql N'SELECT
[GroupBy1].[A1] AS [C1]
FROM ( SELECT
COUNT(1) AS [A1]
FROM [dbo].[Tickets] AS [Extent1]
LEFT OUTER JOIN [dbo].[Services] AS [Extent2] ON [Extent1].[ServiceId] = [Extent2].[Id]
WHERE (@p__linq__0 = 1) OR ([Extent1].[SubmitterKey] = @p__linq__1) OR ([Extent1].[OperatorKey] = @p__linq__2) OR (([Extent1].[OperatorKey] IS NULL) AND (@p__linq__2 IS NULL)) OR ([Extent1].[SolverKey] = @p__linq__3) OR (([Extent1].[SolverKey] IS NULL) AND (@p__linq__3 IS NULL)) OR ([Extent1].[Incident2ndLineSupportKey] = @p__linq__4) OR (([Extent1].[Incident2ndLineSupportKey] IS NULL) AND (@p__linq__4 IS NULL)) OR ((@p__linq__5 = 1) AND ((1 = CAST( [Extent1].[TicketType] AS int)) OR ((@p__linq__6 = 1) AND (((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[IncidentManager] = @p__linq__7) OR (([Extent2].[IncidentManager] IS NULL) AND (@p__linq__7 IS NULL)))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ServiceRequestManager] = @p__linq__8) OR (([Extent2].[ServiceRequestManager] IS NULL) AND (@p__linq__8 IS NULL)))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ProblemManager] = @p__linq__9) OR (([Extent2].[ProblemManager] IS NULL) AND (@p__linq__9 IS NULL)))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[ChangeManager] = @p__linq__10) OR (([Extent2].[ChangeManager] IS NULL) AND (@p__linq__10 IS NULL)))))) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceDeputyManagers] AS [Extent3]
WHERE ([Extent1].[ServiceId] = [Extent3].[ServiceId]) AND ( CAST( [Extent3].[TicketType] AS int) = CAST( [Extent1].[TicketType] AS int)) AND ([Extent3].[UserProviderKey] = @p__linq__11)
)))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsIncidents] = 1) OR ((201 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableIncidentTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[Incident1stLineSupportLimitedAccess] <> cast(1 as bit))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsServiceRequests] = 1) OR ((301 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableServiceRequestTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[ServiceRequestLimitedAccess] <> cast(1 as bit))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent2].[AllowAccessToOtherOperatorsProblems] = 1) AND ([Extent2].[ProblemLimitedAccess] <> cast(1 as bit))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsChanges] = 1) OR ((501 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableChangeTakeFromQueueAction] <> cast(1 as bit)))) AND ([Extent2].[ChangeLimitedAccess] <> cast(1 as bit))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsIncidents] = 1) OR ((201 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableIncidentTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent4]
WHERE ([Extent1].[ServiceId] = [Extent4].[ServiceId]) AND (2 = CAST( [Extent4].[TicketType] AS int)) AND ([Extent4].[UserProviderKey] = @p__linq__12) AND (1 = [Extent4].[SupportLine])
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent5]
WHERE ([Extent5].[UserProviderKey] = @p__linq__13) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent6]
WHERE ([Extent6].[ServiceId] = [Extent1].[ServiceId]) AND (2 = CAST( [Extent6].[TicketType] AS int)) AND (1 = [Extent6].[SupportLine]) AND ([Extent6].[OperatorGroupId] = [Extent5].[OperatorGroupId])
)))) OR ((2 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent1].[IncidentFunctionEscalatedTo2ndLineSupport] = 1) AND ([Extent1].[Incident2ndLineSupportKey] IS NULL) AND (([Extent2].[Incident2ndLineSupportLimitedAccess] <> cast(1 as bit)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent7]
WHERE ([Extent1].[ServiceId] = [Extent7].[ServiceId]) AND (2 = CAST( [Extent7].[TicketType] AS int)) AND ([Extent7].[UserProviderKey] = @p__linq__14) AND (2 = [Extent7].[SupportLine])
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent8]
WHERE ([Extent8].[UserProviderKey] = @p__linq__15) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent9]
WHERE ([Extent9].[ServiceId] = [Extent1].[ServiceId]) AND (2 = CAST( [Extent9].[TicketType] AS int)) AND (2 = [Extent9].[SupportLine]) AND ([Extent9].[OperatorGroupId] = [Extent8].[OperatorGroupId])
)))) OR ((3 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsServiceRequests] = 1) OR ((301 = CAST( [Extent1].[TicketState] AS int)) AND ([Extent2].[WfDisableServiceRequestTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent10]
WHERE ([Extent1].[ServiceId] = [Extent10].[ServiceId]) AND (3 = CAST( [Extent10].[TicketType] AS int)) AND ([Extent10].[UserProviderKey] = @p__linq__16)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent11]
WHERE ([Extent11].[UserProviderKey] = @p__linq__17) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent12]
WHERE ([Extent12].[ServiceId] = [Extent1].[ServiceId]) AND (3 = CAST( [Extent12].[TicketType] AS int)) AND ([Extent12].[OperatorGroupId] = [Extent11].[OperatorGroupId])
)))) OR ((4 = CAST( [Extent1].[TicketType] AS int)) AND ([Extent2].[AllowAccessToOtherOperatorsProblems] = 1) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent13]
WHERE ([Extent1].[ServiceId] = [Extent13].[ServiceId]) AND (4 = CAST( [Extent13].[TicketType] AS int)) AND ([Extent13].[UserProviderKey] = @p__linq__18)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent14]
WHERE ([Extent14].[UserProviderKey] = @p__linq__19) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent15]
WHERE ([Extent15].[ServiceId] = [Extent1].[ServiceId]) AND (4 = CAST( [Extent15].[TicketType] AS int)) AND ([Extent15].[OperatorGroupId] = [Extent14].[OperatorGroupId])
)))) OR ((5 = CAST( [Extent1].[TicketType] AS int)) AND (([Extent2].[AllowAccessToOtherOperatorsChanges] = 1) OR ((501 = [Extent1].[TicketStateValue]) AND ([Extent2].[WfDisableChangeTakeFromQueueAction] <> cast(1 as bit)))) AND (( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperators] AS [Extent16]
WHERE ([Extent1].[ServiceId] = [Extent16].[ServiceId]) AND (5 = CAST( [Extent16].[TicketType] AS int)) AND ([Extent16].[UserProviderKey] = @p__linq__20)
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[OperatorGroupUsers] AS [Extent17]
WHERE ([Extent17].[UserProviderKey] = @p__linq__21) AND ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[ServiceOperatorGroups] AS [Extent18]
WHERE ([Extent18].[ServiceId] = [Extent1].[ServiceId]) AND (5 = CAST( [Extent18].[TicketType] AS int)) AND ([Extent18].[OperatorGroupId] = [Extent17].[OperatorGroupId])
)))) OR ( EXISTS (SELECT
1 AS [C1]
FROM [dbo].[TicketInvitations] AS [Extent19]
WHERE ([Extent19].[TicketId] = [Extent1].[Id]) AND (([Extent19].[InvitedUserProviderKey] = @p__linq__22) OR (([Extent19].[InvitedUserProviderKey] IS NULL) AND (@p__linq__22 IS NULL)))
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM (SELECT
[Extent20].[CustomerId] AS [CustomerId]
FROM [dbo].[CustomerUsers] AS [Extent20]
WHERE ([Extent20].[UserProviderKey] = @p__linq__23) AND ([Extent20].[CanAccessOthersTickets] = 1)
INTERSECT
SELECT
[Extent21].[CustomerId] AS [CustomerId]
FROM [dbo].[CustomerUsers] AS [Extent21]
WHERE [Extent21].[UserProviderKey] = [Extent1].[SubmitterKey]) AS [Intersect1]
)) OR ( EXISTS (SELECT
1 AS [C1]
FROM (SELECT
[Extent22].[InternalGroupId] AS [InternalGroupId]
FROM [dbo].[InternalGroupUsers] AS [Extent22]
WHERE ([Extent22].[UserProviderKey] = @p__linq__24) AND ([Extent22].[CanAccessOthersTickets] = 1)
INTERSECT
SELECT
[Extent23].[InternalGroupId] AS [InternalGroupId]
FROM [dbo].[InternalGroupUsers] AS [Extent23]
WHERE [Extent23].[UserProviderKey] = [Extent1].[SubmitterKey]) AS [Intersect2]
) AS [GroupBy1]',N'@p__linq__0 bit,@p__linq__1 varchar(8000),@p__linq__2 varchar(8000),@p__linq__3 varchar(8000),@p__linq__4 varchar(8000),@p__linq__5 bit,@p__linq__6 bit,@p__linq__7 varchar(8000),@p__linq__8 varchar(8000),@p__linq__9 varchar(8000),@p__linq__10 varchar(8000),@p__linq__11 varchar(8000),@p__linq__12 varchar(8000),@p__linq__13 varchar(8000),@p__linq__14 varchar(8000),@p__linq__15 varchar(8000),@p__linq__16 varchar(8000),@p__linq__17 varchar(8000),@p__linq__18 varchar(8000),@p__linq__19 varchar(8000),@p__linq__20 varchar(8000),@p__linq__21 varchar(8000),@p__linq__22 varchar(8000),@p__linq__23 varchar(8000),@p__linq__24 varchar(8000)',@p__linq__0=0,@p__linq__1='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__2='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__3='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__4='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__5=1,@p__linq__6=0,@p__linq__7='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__8='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__9='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__10='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__11='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__12='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__13='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__14='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__15='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__16='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__17='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__18='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__19='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__20='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__21='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__22='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__23='31555851-b89d-4a15-bb05-5a6fd42f9552',@p__linq__24='31555851-b89d-4a15-bb05-5a6fd42f9552'
Generated DDL for related tables: (indexes are primary on PKs and FKs)
CREATE TABLE [dbo].[CustomerUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[CustomerId] [int] NOT NULL,
[CanAccessOthersTickets] [bit] NOT NULL,
CONSTRAINT [PK_dbo.CustomerUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[InternalGroupUsers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[InternalGroupUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[InternalGroupId] [int] NOT NULL,
[CanAccessOthersTickets] [bit] NOT NULL,
CONSTRAINT [PK_dbo.InternalGroupUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[InternalGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[OperatorGroupUsers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[OperatorGroupUsers](
[UserProviderKey] [varchar](184) NOT NULL,
[OperatorGroupId] [int] NOT NULL,
CONSTRAINT [PK_dbo.OperatorGroupUsers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[ServiceDeputyManagers] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[ServiceDeputyManagers](
[UserProviderKey] [varchar](184) NOT NULL,
[ServiceId] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceDeputyManagers] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[ServiceId] ASC,
[TicketType] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[ServiceOperatorGroups] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
CREATE TABLE [dbo].[ServiceOperatorGroups](
[ServiceId] [int] NOT NULL,
[OperatorGroupId] [int] NOT NULL,
[TicketTypeValue] [int] NOT NULL,
[SupportLine] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceOperatorGroups] PRIMARY KEY CLUSTERED
[ServiceId] ASC,
[OperatorGroupId] ASC,
[TicketTypeValue] ASC,
[SupportLine] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
/****** Object: Table [dbo].[ServiceOperators] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[ServiceOperators](
[UserProviderKey] [varchar](184) NOT NULL,
[ServiceId] [int] NOT NULL,
[TicketTypeValue] [int] NOT NULL,
[SupportLine] [int] NOT NULL,
[TicketType] [int] NOT NULL,
CONSTRAINT [PK_dbo.ServiceOperators] PRIMARY KEY CLUSTERED
[UserProviderKey] ASC,
[ServiceId] ASC,
[TicketTypeValue] ASC,
[SupportLine] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[Services] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[Services](
[Id] [int] IDENTITY(1,1) NOT NULL,
[ParentId] [int] NULL,
[Name] [nvarchar](256) NOT NULL,
[Description] [nvarchar](max) NULL,
[Disabled] [bit] NOT NULL,
[NewTicketLimitedAccess] [bit] NOT NULL,
[Incident1stLineSupportLimitedAccess] [bit] NOT NULL,
[Incident2ndLineSupportLimitedAccess] [bit] NOT NULL,
[ServiceRequestLimitedAccess] [bit] NOT NULL,
[ProblemLimitedAccess] [bit] NOT NULL,
[ServiceRequestManager] [varchar](184) NOT NULL,
[IncidentManager] [varchar](184) NOT NULL,
[ProblemManager] [varchar](184) NOT NULL,
[Deleted] [bit] NOT NULL,
[WfDisableIncidentAssignedState] [bit] NOT NULL,
[WfDisableIncidentConfirmedState] [bit] NOT NULL,
[WfDisableIncidentTakeFromQueueAction] [bit] NOT NULL,
[WfDisableIncidentFinishSolutionAction] [bit] NOT NULL,
[WfDisableServiceRequestAssignedState] [bit] NOT NULL,
[WfDisableServiceRequestConfirmedState] [bit] NOT NULL,
[WfDisableServiceRequestTakeFromQueueAction] [bit] NOT NULL,
[WfDisableServiceRequestFinishSolutionAction] [bit] NOT NULL,
[WfDisableServiceRequestPostponeAction] [bit] NOT NULL,
[ChangeLimitedAccess] [bit] NOT NULL,
[ChangeManager] [varchar](184) NOT NULL,
[WfDisableChangeTakeFromQueueAction] [bit] NOT NULL,
[WfDisableChangeAssignedState] [bit] NOT NULL,
[WfDisableChangeStartPreparationAction] [bit] NOT NULL,
[IsDepartment] [bit] NOT NULL,
[InheritsFromDepartment] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForIncidents] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForServiceRequests] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForProblems] [bit] NOT NULL,
[AllowSelectSolverBySubmitterForChanges] [bit] NOT NULL,
[AllowAccessToOtherOperatorsIncidents] [bit] NOT NULL,
[AllowAccessToOtherOperatorsServiceRequests] [bit] NOT NULL,
[AllowAccessToOtherOperatorsProblems] [bit] NOT NULL,
[AllowAccessToOtherOperatorsChanges] [bit] NOT NULL,
[AllowChangeDeadlineForIncidents] [bit] NOT NULL,
[AllowChangeDeadlineForServiceRequests] [bit] NOT NULL,
[AllowChangeDeadlineForProblems] [bit] NOT NULL,
[AllowChangeDeadlineForChanges] [bit] NOT NULL,
[AllowSelectPriorityForServiceRequests] [bit] NOT NULL,
[WfDisableIncidentCompletedState] [bit] NOT NULL,
[WfDoIncidentCompleteActionBySubmittersMessage] [bit] NOT NULL,
[WfDisableServiceRequestCompletedState] [bit] NOT NULL,
[WfDoServiceRequestCompleteActionBySubmittersMessage] [bit] NOT NULL,
CONSTRAINT [PK_dbo.Services] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[TicketInvitations] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[TicketInvitations](
[Id] [int] IDENTITY(1,1) NOT NULL,
[TicketId] [int] NOT NULL,
[InitiatorUserProviderKey] [varchar](184) NULL,
[InitiatorFullName] [nvarchar](max) NULL,
[InvitedUserProviderKey] [varchar](184) NULL,
[InvitedFullName] [nvarchar](max) NULL,
[Type] [int] NOT NULL,
[CreatedUTC] [datetime] NOT NULL,
CONSTRAINT [PK_dbo.TicketInvitations] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Table [dbo].[Tickets] Script Date: 7.5.2014 8:39:38 ******/
SET ANSI_NULLS ON
GO
SET QUOTED_IDENTIFIER ON
GO
SET ANSI_PADDING ON
GO
CREATE TABLE [dbo].[Tickets](
[Id] [int] IDENTITY(1,1) NOT NULL,
[ParentId] [int] NULL,
[ServiceId] [int] NULL,
[ServiceMailboxId] [int] NULL,
[TicketTypeValue] [int] NOT NULL,
[TicketTypeIdREF] [int] NOT NULL,
[SubmitterKey] [varchar](184) NOT NULL,
[SubmitterFullName] [nvarchar](256) NULL,
[CustomerId] [int] NULL,
[SolverKey] [varchar](184) NULL,
[SolverFullName] [nvarchar](256) NULL,
[Subject] [nvarchar](max) NULL,
[CreatedUTC] [datetime] NOT NULL,
[Archived] [bit] NOT NULL,
[MarkedAsSolvedUTC] [datetime] NULL,
[ArchivedUTC] [datetime] NULL,
[TicketSourceValue] [int] NOT NULL,
[OperatorKey] [varchar](184) NULL,
[DeadlineUTC] [datetime] NULL,
[DeadlineLastNotificatedPercentage] [int] NULL,
[UrgencyValue] [int] NULL,
[ImpactValue] [int] NULL,
[PriorityValue] [int] NULL,
[TicketStateValue] [int] NOT NULL,
[IncidentFunctionEscalatedTo2ndLineSupport] [bit] NOT NULL,
[Incident2ndLineSupportKey] [varchar](184) NULL,
[Incident2ndLineSupportFullName] [nvarchar](max) NULL,
[TicketType] [int] NOT NULL,
[Source] [int] NOT NULL,
[TicketState] [int] NOT NULL,
[Urgency] [int] NULL,
[Impact] [int] NULL,
[TicketSummaryState] [int] NOT NULL,
[ResolutionText] [nvarchar](max) NULL,
[ResolutionModifiedUTC] [datetime] NULL,
[ResolutionEdited] [bit] NOT NULL,
[ResolutionUserProviderKey] [varchar](184) NULL,
[ResolutionFullName] [nvarchar](max) NULL,
[TicketSubType] [int] NULL,
[ChangeRiskProbabilityValue] [int] NULL,
[ChangeImpactValue] [int] NULL,
[ChangeRiskCategoryValue] [int] NULL,
[RfcText] [nvarchar](max) NULL,
[RfcModifiedUTC] [datetime] NULL,
[RfcEdited] [bit] NOT NULL,
[RfcUserProviderKey] [varchar](184) NULL,
[RfcFullName] [nvarchar](max) NULL,
[ManualDeadline] [bit] NOT NULL,
[ContactInformation] [nvarchar](256) NULL,
[Imported] [bit] NOT NULL,
[ForceClosed] [bit] NOT NULL,
CONSTRAINT [PK_dbo.Tickets] PRIMARY KEY CLUSTERED
[Id] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
) ON [PRIMARY] TEXTIMAGE_ON [PRIMARY]
GO
SET ANSI_PADDING OFF
GO
/****** Object: Index [IX_CustomerId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_CustomerId] ON [dbo].[CustomerUsers]
[CustomerId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_InternalGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_InternalGroupId] ON [dbo].[InternalGroupUsers]
[InternalGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_OperatorGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_OperatorGroupId] ON [dbo].[OperatorGroupUsers]
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceDeputyManagers]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_OperatorGroupId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_OperatorGroupId] ON [dbo].[ServiceOperatorGroups]
[OperatorGroupId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceOperatorGroups]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[ServiceOperators]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ParentId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ParentId] ON [dbo].[Services]
[ParentId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_TicketId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_TicketId] ON [dbo].[TicketInvitations]
[TicketId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_TicketInvitations_InvitedUserProviderKey_TicketId] Script Date: 7.5.2014 8:39:38 ******/
CREATE UNIQUE NONCLUSTERED INDEX [IX_TicketInvitations_InvitedUserProviderKey_TicketId] ON [dbo].[TicketInvitations]
[InvitedUserProviderKey] ASC,
[TicketId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_CustomerId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_CustomerId] ON [dbo].[Tickets]
[CustomerId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ParentId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ParentId] ON [dbo].[Tickets]
[ParentId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceId] ON [dbo].[Tickets]
[ServiceId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_ServiceMailboxId] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_ServiceMailboxId] ON [dbo].[Tickets]
[ServiceMailboxId] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SolverFullName] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SolverFullName] ON [dbo].[Tickets]
[SolverFullName] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SolverKey] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SolverKey] ON [dbo].[Tickets]
[SolverKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SubmitterFullName] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SubmitterFullName] ON [dbo].[Tickets]
[SubmitterFullName] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
SET ANSI_PADDING ON
GO
/****** Object: Index [IX_SubmitterKey] Script Date: 7.5.2014 8:39:38 ******/
CREATE NONCLUSTERED INDEX [IX_SubmitterKey] ON [dbo].[Tickets]
[SubmitterKey] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
/****** Object: Index [IX_Tickets_TicketType_TicketTypeIdREF] Script Date: 7.5.2014 8:39:38 ******/
CREATE UNIQUE NONCLUSTERED INDEX [IX_Tickets_TicketType_TicketTypeIdREF] ON [dbo].[Tickets]
[TicketType] ASC,
[TicketTypeIdREF] ASC
)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, SORT_IN_TEMPDB = OFF, IGNORE_DUP_KEY = OFF, DROP_EXISTING = OFF, ONLINE = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]
GO
ALTER TABLE [dbo].[CustomerUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.CustomerUsers_dbo.Customers_CustomerId] FOREIGN KEY([CustomerId])
REFERENCES [dbo].[Customers] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[CustomerUsers] CHECK CONSTRAINT [FK_dbo.CustomerUsers_dbo.Customers_CustomerId]
GO
ALTER TABLE [dbo].[InternalGroupUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.InternalGroupUsers_dbo.InternalGroups_InternalGroupId] FOREIGN KEY([InternalGroupId])
REFERENCES [dbo].[InternalGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[InternalGroupUsers] CHECK CONSTRAINT [FK_dbo.InternalGroupUsers_dbo.InternalGroups_InternalGroupId]
GO
ALTER TABLE [dbo].[OperatorGroupUsers] WITH CHECK ADD CONSTRAINT [FK_dbo.OperatorGroupUsers_dbo.OperatorGroups_OperatorGroupId] FOREIGN KEY([OperatorGroupId])
REFERENCES [dbo].[OperatorGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[OperatorGroupUsers] CHECK CONSTRAINT [FK_dbo.OperatorGroupUsers_dbo.OperatorGroups_OperatorGroupId]
GO
ALTER TABLE [dbo].[ServiceDeputyManagers] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceDeputyManagers_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceDeputyManagers] CHECK CONSTRAINT [FK_dbo.ServiceDeputyManagers_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.OperatorGroups_OperatorGroupId] FOREIGN KEY([OperatorGroupId])
REFERENCES [dbo].[OperatorGroups] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] CHECK CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.OperatorGroups_OperatorGroupId]
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperatorGroups] CHECK CONSTRAINT [FK_dbo.ServiceOperatorGroups_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[ServiceOperators] WITH CHECK ADD CONSTRAINT [FK_dbo.ServiceOperators_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[ServiceOperators] CHECK CONSTRAINT [FK_dbo.ServiceOperators_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[Services] WITH CHECK ADD CONSTRAINT [FK_dbo.Services_dbo.Services_ParentId] FOREIGN KEY([ParentId])
REFERENCES [dbo].[Services] ([Id])
GO
ALTER TABLE [dbo].[Services] CHECK CONSTRAINT [FK_dbo.Services_dbo.Services_ParentId]
GO
ALTER TABLE [dbo].[TicketInvitations] WITH CHECK ADD CONSTRAINT [FK_dbo.TicketInvitations_dbo.Tickets_TicketId] FOREIGN KEY([TicketId])
REFERENCES [dbo].[Tickets] ([Id])
ON DELETE CASCADE
GO
ALTER TABLE [dbo].[TicketInvitations] CHECK CONSTRAINT [FK_dbo.TicketInvitations_dbo.Tickets_TicketId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Customers_CustomerId] FOREIGN KEY([CustomerId])
REFERENCES [dbo].[Customers] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Customers_CustomerId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.ServiceMailboxes_ServiceMailboxId] FOREIGN KEY([ServiceMailboxId])
REFERENCES [dbo].[ServiceMailboxes] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.ServiceMailboxes_ServiceMailboxId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Services_ServiceId] FOREIGN KEY([ServiceId])
REFERENCES [dbo].[Services] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Services_ServiceId]
GO
ALTER TABLE [dbo].[Tickets] WITH CHECK ADD CONSTRAINT [FK_dbo.Tickets_dbo.Tickets_ParentId] FOREIGN KEY([ParentId])
REFERENCES [dbo].[Tickets] ([Id])
GO
ALTER TABLE [dbo].[Tickets] CHECK CONSTRAINT [FK_dbo.Tickets_dbo.Tickets_ParentId]
GO -
Performance Issue in Order.jsp
Hi Folks,
I am facing a performance issue in the CRM system. When I try to transfer 500 items from the Product catalog to the order, it takes around 8 mins.
The expectation is max of 1 min.
We are performing the ATP check via ECC and pricing via IPC. I would like to have your suggestions as to how I could improve this performance.
Thanks.
DeepikaFrankly, you may never be able to achieve that kind of benchmark.
But it is still worthwhile to trace for performance. Check the time taken by the (ABAP calls) components in the "Add to basket" action. The ISA runtime log will be very useful. Perform ABAP trace in the backend ST03, ST05 etc.
If you have not seen this note check if this is relevant.
Note 1089043 - Performance and memory problems in SAP E-Commerce
See if this note is relevant too
Note 1150302 - Deactivating IPC communication in Web catalog of Web shop
A different question,
What is this business scenario that expects a customer to select 500 catalog items in one shot and transfer to the basket. To me, it looks very highly unlikely scenario - unless you want to explain
If this is a kind of customerr specific view and you expect the customers to select all of the items in their view and load in one shot, you can design upload capability with ofline order create.
Easwar Ram
http://www.parxlns.com -
EBS 12.0.6 Sale Order Performance Issue.
We are using EBS 12.0.6 and Database is 10g (10.2.3).
We are facing performance issue with "Order management Sale Order Form",
When user click on "Line Items" Tab of "Sale Order Form" and
In "Main" Tab entring the "Ordered Item" then press tab and entring the "Qty" of item, its takes time 20 to 30 Second for one item if its related Items exists.
We have 150 entiries against one sale order. Users are facing 20-30 second delay on each entry.
Please advise how to improve the performance when related Itms exists?Hi,
Please see if these documents are applicable.
Note: 845765.1 - R12: Performance Navigating To Line Item Tab: OE_AK_SOLD_TO_ORGS_V [ID 845765.1]
Note: 399998.1 - OEXOEORD: Performance Entering Item On A Sales Order Line
Regards,
Hussein -
Order By Clause - Slows performance
On 10.2 when adding an order by clause to a query affects performance that returns 6 rows of data.
Before:
select distinct col1
from table1
Cost: 3,000
Execution Time: less than a second
Chooses: Bitmap Index Fast Full Scan Index (BitMap)
After:
select distinct col1
from table1
order by col1
Cost: 14,000
Execution time: 90 seconds
Chooses: Full TableScan
Any ideas as to why the order by causes the slow down ?
Thanks,Venzi wrote:
Now you add the order by clause to it and Oracle has now to do a sort on it. It can't sort on the BITMAP index in that case so it has to go to the table. It is possible for Oracle to do the order by through the bitmap index - the reason it doesn't is probably down to arithmetic. (The situation is made a little messier by the fact that the table and index have been parallel enabled). Here's a plan from 10.2.0.3 showing the "order by" query running through the bitmap index:
| Id | Operation | Name | Rows | Bytes | Cost | TQ |IN-OUT| PQ Distrib |
| 0 | SELECT STATEMENT | | 6 | 18 | 356 | | | |
| 1 | PX COORDINATOR | | | | | | | |
| 2 | PX SEND QC (ORDER) | :TQ10001 | 6 | 18 | 356 | Q1,01 | P->S | QC (ORDER) |
| 3 | SORT GROUP BY | | 6 | 18 | 356 | Q1,01 | PCWP | |
| 4 | PX RECEIVE | | 2000K| 5859K| 63 | Q1,01 | PCWP | |
| 5 | PX SEND RANGE | :TQ10000 | 2000K| 5859K| 63 | Q1,00 | P->P | RANGE |
| 6 | PX BLOCK ITERATOR | | 2000K| 5859K| 63 | Q1,00 | PCWC | |
| 7 | BITMAP CONVERSION TO ROWIDS | | 2000K| 5859K| 63 | Q1,00 | PCWP | |
| 8 | BITMAP INDEX FAST FULL SCAN| T1_B1 | | | | Q1,00 | PCWP | |
------------------------------------------------------------------------------------------------------------Note how the optimizer can recognise that the "group by" operation will allow it to avoid an explicit "order by" operation, and uses the "(ORDER)" distribution to pass the data to the Query Coordinator to enforce correct ordering.
Running up a test case with a couple of million rows, it looks like the underlying problem the OP has is that the CBO bypasses a few of the execution options in this particular case when parallel execution is possible. (I had to hint this plan - the default plan was a serial full scan of the index that allowed the optimizer to bypass the "sort order" because of a "sort unique", but the cost was much higher than this parallel plan - see below).
| Id | Operation | Name | Rows | Bytes | Cost |
| 0 | SELECT STATEMENT | | 6 | 18 | 2269 |
| 1 | SORT UNIQUE NOSORT | | 6 | 18 | 2269 |
| 2 | BITMAP INDEX FULL SCAN| T1_B1 | 2000K| 5859K| 278 |
-----------------------------------------------------------------Regards
Jonathan Lewis
http://jonathanlewis.wordpress.com
http://www.jlcomp.demon.co.uk
To post code, statspack/AWR report, execution plans or trace files, start and end the section with the tag {noformat}{noformat} (lowercase, curly brackets, no spaces) so that the text appears in fixed format.
There is a +"Preview"+ tab at the top of the text entry panel. Use this to check what your message will look like before you post the message. If it looks a complete mess you're unlikely to get a response. (Click on the +"Plain text"+ tab if you want to edit the text to tidy it up.)
+"I believe in evidence. I believe in observation, measurement, and reasoning, confirmed by independent observers. I'll believe anything, no matter how wild and ridiculous, if there is evidence for it. The wilder and more ridiculous something is, however, the firmer and more solid the evidence will have to be."+
Isaac Asimov -
RKKBABS0 Performance Issues (Background Processing of CO99) for PM Orders
We are experiencing extremely long run times when batch processing through program RKKBABS0 in ECC 6.0 (just upgraded). The issue appears to be that the program is using the production order numbers to search against the EXKN table which contains no AUFNR or AUFPL information.
Has anyone experienced this same issue and how was it resolved?
Edited by: Ken Lundeen on Apr 9, 2010 9:17 PM
Edited by: Ken Lundeen on Apr 9, 2010 9:17 PM Table ESKN(I'm sorry you've waited over a year for a reply.)
We also have performance issue. In our case we do not use Service Entry sheets with maintenance or production orders; AUFNR will not be populated in table ESKN. We are unable to 'complete business' our maintenance and production orders using batch processing because of performance.
We use Oracle database, which uses full table scan in this situation. But Secondary index (MANDT and AUFNR) is of no value anyway, we have about 12 million records with client and blank AUFNR field.
Our solution is a combination of a modification and a new index. OSS pilot note "1532483 - Performance of RKKBABS0 CHECK_ENTRYSHEET when reading ESKN" is a modification which introduces code improvements especially if running in background and closing several orders. Because we only have one client, we also created a new index consisting only of AUFNR. Oracle will not add a row to the secondary index of all fields of the index are null, making our new index very small. We then udpated Oracle stats to ensure Oracle would choose our new index.
We can now 'complete business' a single order online in under a minute, and the batch program runs much more efficiently.
This is not a perfect solution, but it has been a useful workaround for us. I hope this is useful to you. -
Order Management Performance Issue
In the Oracle Applications home page, when I login as OM Super User and for order to cash functionality, when I click on Order, Returns > Quick Sales Orders screen, it takes forever to load. When I reboot my client desktop PC machine, it loads quickly.
Any ideas how to solve this performance issue for Order Management Quick Sales?
We are running Oracle 12.1.1 EBS on Linux 64 bit OS platform.Hi,
Please see if these documents are applicable.
Note: 845765.1 - R12: Performance Navigating To Line Item Tab: OE_AK_SOLD_TO_ORGS_V [ID 845765.1]
Note: 399998.1 - OEXOEORD: Performance Entering Item On A Sales Order Line
Regards,
Hussein -
Performance issue with ORDER BY
The following query runs in 60 milli sec with no order by clause. With order by it takes about 3 sec. The end result of the query is 25 records. One thing we noticed is order by is taking place after the union irrespective where we place the order by clause. Not sure how to make oracle perform order by on end result. Any thoughts truly appreciated.
SELECT *
FROM
(SELECT ROWNUM as R,
STATUS,
TASK_ID,
PRIORITY,
INSTALL_TYPE,
CUSTOMER_TYPE,
TYPE_ID,
QUEUE,
FALLOUTREASON,
START_DT,
NOTIF_CREATE_DT,
ACCT_NUM,
ADSLTN,
SDPID,
PERFORMER_DN,
SUPERVISOR_DN
FROM
(SELECT *
FROM
(SELECT *
FROM
(SELECT t.STATUS,
TASK_ID,
PRIORITY,
INSTALL_TYPE,
CUSTOMER_TYPE,
S.TYPE_ID,
QUEUE,
null FALLOUTREASON,
START_DT,
null NOTIF_CREATE_DT,
null ACCT_NUM,
ADSLTN,
null SDPID,
PERFORMER_DN,
SUPERVISOR_DN
FROM (select * from TASK_ACTIVITY where TYPE_ID='2' AND SUB_TYPE_ID='2' AND status not in ( 'Terminated','Complete') ) T,
SOEG_CRM S
WHERE t.activity_id= s.activity_id
UNION ALL
(SELECT t.STATUS,
TASK_ID,
PRIORITY,
null INSTALL_TYPE,
null CUSTOMER_TYPE,
TYPE_ID,
QUEUE,
'Review Letters for Printing' FALLOUT_REASON,
START_DT,
null NOTIF_CREATE_DT,
null ACCT_NUM,
null ADSLTN,
null SDPID,
PERFORMER_DN,
SUPERVISOR_DN
FROM (select * from TASK_ACTIVITY where TYPE_ID='3' AND status not in ( 'Terminated','Complete') ) T
UNION ALL
(SELECT t.STATUS,
TASK_ID,
PRIORITY,
INSTALL_TYPE,
CUSTOMER_TYPE,
op.TYPE_ID,
QUEUE,
FALLOUT_REASON,
START_DT,
NOTIF_CREATE_DT,
ACCT_NUM,
ADSLTN,
SDPID,
PERFORMER_DN,
SUPERVISOR_DN
FROM (select * from TASK_ACTIVITY where TYPE_ID='1' AND SUB_TYPE_ID='1' and status not in ( 'Terminated','Complete') ) T,
OPNOTES OP
WHERE t.activity_id= op.activity_id
UNION ALL
(SELECT t.STATUS,
TASK_ID,
PRIORITY,
INSTALL_TYPE,
CUSTOMER_TYPE,
a.TYPE_ID,
QUEUE,
null FALLOUTREASON,
START_DT,
null NOTIF_CREATE_DT,
null ACCT_NUM ,
ADSLTN,
null SDPID,
PERFORMER_DN,
SUPERVISOR_DN
FROM (select * from TASK_ACTIVITY where TYPE_ID='2' AND SUB_TYPE_ID='1' and status not in ( 'Terminated','Complete') ) T,
AELERA a
WHERE t.activity_id= a.activity_id
WHERE (PERFORMER_DN = 'cadmin1'
OR SUPERVISOR_DN in ('Address_Issues','PROCESSED','SG_EOSN','Test_Queue','Test_Queue_P','BUTST1','BUTST2','BU_UNAS','DATAR','PST','PST_ME','SVC','SVC_EX','SVC_ME','TEST_2_LETTER_QUEUE','TEST_2_OP_ESC_QUEUE','TEST_2_PROV_ESC_QUEUE','TEST_3','Test_4','Test_6','Test_8','test_5_LETTER_QUEUE','test_5_OP_ESC_QUEUE','test_5_PROV_ESC_QUEUE','cadmin1'))
AND ((STATUS = 'Pending'
AND PERFORMER_DN = QUEUE)
OR STATUS = 'Suspended'
OR STATUS = 'Acquired'
OR (STATUS = 'Pending'
AND PERFORMER_DN <> QUEUE))
AND (TYPE_ID = '2'
OR TYPE_ID = '3')
--order by priority
WHERE R >= 1
and R < 26
--order by priority
Here is the explain plan
19 SELECT STATEMENT
18 . VIEW
17 SORT [ORDER BY]
16 COUNT
15 . VIEW
14 UNION-ALL
4 NESTED LOOPS
1 APPL.TASK_ACTIVITY TABLE ACCESS [FULL]
3 APPL.SOEG_CRM TABLE ACCESS [BY INDEX ROWID]
2 APPL.XPK_SOEG_CRM INDEX [UNIQUE SCAN]
5 APPL.TASK_ACTIVITY TABLE ACCESS [FULL]
9 NESTED LOOPS
6 APPL.BSOMS_OPNOTES TABLE ACCESS [FULL]
8 APPL.TASK_ACTIVITY TABLE ACCESS [BY INDEX ROWID]
7 APPL.XPKTASK_ACTIVITY INDEX [UNIQUE SCAN]
13 NESTED LOOPS
10 APPL.TASK_ACTIVITY TABLE ACCESS [FULL]
12 APPL.AELERA TABLE ACCESS [BY INDEX ROWID]
11 APPL.XPK_AELERA INDEX [UNIQUE SCAN]Hi,
I must admit, that I didn't read your whole query, but did you try to use a subselect?
Select a.* from (your_query) a
order by a.priorityBTW: Don't use SELECT *
Dim -
Performance issue while selecting material documents MKPF & MSEG
Hello,
I'm facing performance issues in production while selecting Material documents for Sales order and item based on the Sales order Stock.
Here is the query :
I'm first selecting data from ebew table which is the Sales order Stock table then this query.
IF ibew[] IS NOT INITIAL AND ignore_material_documents IS INITIAL.
* Select the Material documents created for the the sales orders.
SELECT mkpf~mblnr mkpf~budat
mseg~matnr mseg~mat_kdauf mseg~mat_kdpos mseg~shkzg
mseg~dmbtr mseg~menge
INTO CORRESPONDING FIELDS OF TABLE i_mseg
FROM mkpf INNER JOIN mseg
ON mkpf~mandt = mseg~mandt
AND mkpf~mblnr = mseg~mblnr
AND mkpf~mjahr = mseg~mjahr
FOR ALL entries IN ibew
WHERE mseg~matnr = ibew-matnr
AND mseg~werks = ibew-bwkey
AND mseg~mat_kdauf = ibew-vbeln
AND mseg~mat_kdpos = ibew-posnr.
SORT i_mseg BY mat_kdauf ASCENDING
mat_kdpos ASCENDING
budat DESCENDING.
ENDIF.
I need to select the material documents because the end users want to see the stock as on certain date for the sales orders and only material document lines can give this information. Also EBEW table gives Stock only for current date.
For Example :
If the report was run for Stock date 30th Sept 2008, but on the 5th Oct 2008, then I need to consider the goods movements after 30th Sept and add if stock was issued or subtract if stock was added.
I know there is an Index MSEG~M in database system on mseg, however I don't know the Storage location LGORT and Movement types BWART that should be considered, so I tried to use all the Storage locations and Movement types available in the system, but this caused the query to run even slower than before.
I could create an index for the fields mentioned in where clause , but it would be an overhead anyways.
Your help will be appreciated. Thanks in advance
regards,
AdvaitHi Thomas,
Thanks for your reply. the performance of the query has significantly improved than before after switching the join from mseg join mkpf.
Actually, I even tried without join and looped using field symbols ,this is working slightly faster than the switched join.
Here are the result , tried with 371 records as our sandbox doesn't have too many entries unfortunately ,
Results before switching the join 146036 microseconds
Results after swithing the join 38029 microseconds
Results w/o join 28068 microseconds for selection and 5725 microseconds for looping
Thanks again.
regards,
Advait -
Please advice. OLAP_TABLE performance is slow and SELECT did not return data after running for > 10 hours.
ISSUES:
(1) I started with only one measure and one dimension in the OLAP_TABLE statement and it returned data. However, when I added the remaining measures and dimensions, the statement never return data. The end user required all 20 measures and all 7 dimensions. How can I overcome the performance issue and get the data from the cube? Please HELP!
(2) The cube is compressed. I read articles saying that OLAP_TABLE cannot use the LOOP keyword when cube is being compressed. I have already using MODEL keyword and the statement did not come back. How can I improve the performance and return data?
(3) Can I create MV using OLAP_TABLE in 10g? If not, is there anyway to get around without MV because the VIEW is killing the performance so badly (it simply did not return and has to be killed manually).
(4) I also used “AWM plug-in” to create the relational table view. However, all 20 measures and 7 dimensions must be included. It exceeded 4000 characters in single PL/SQL function parameter and caused the limitmap error. So the “AWM plug-in” did not work for me.
Appreciate all of our help!
(*) DATA
1 Fact; 7 Dimensions; 1 cube; 20 measures
POSITION_FACT - 9,387,384 rows
DIM_BUSINESS_DAY - 2 rows - 1 hierarchy - 2 levels - 1 attribute
DIM_INSTRUMENT_TYPE - 16 rows - 1 hierarchy - 2 levels - 1 attribute
DIM_RISK_TYPE - 21 rows - 1 hierarchy - 2 levels - 1 attribute
DIM_BOOK - 673 rows - 1 hierarchy - 10 levels - 2 attributes
DIM_CURVE - 4,869 rows - 1 hierarchy - 6 levels - 1 attribute
DIM_REFERENCE_ENTITY - 3,756 rows - 1 hierarchy - 7 levels - 3 attributes
DIM_POSITION - 745,957 rows - 1 hierarchy - 2 levels - 9 attributes
(*) CUBE CREATED IN AWM:
fully pre-aggregated;
used global composites;
used compassion by integer;
partition by business date;
took minimum ~ 30 minutes to build the cube.
ENVIRONMENT:
(*) Oracle Database 10g Release 2 Patch Set 2 (10.2.0.3.0) 64-bit
(*) 3 products installed in Oracle Home: Interim patches: 5746153 (OLAP 'A' patch), 5556081, 5557962
(*) AWM 10.2.0.3.0A
(*) SQL
CREATE OR REPLACE VIEW vw_cube_bi_nrdb_vw_fl AS
SELECT * FROM TABLE(OLAP_TABLE(
'bi_nrdb DURATION SESSION',
MEASURE am_value_total AS NUMBER FROM bi_nrdb_vw_total
MEASURE am_value_03m AS NUMBER FROM bi_nrdb_vw_am_03m
MEASURE am_value_06m AS NUMBER FROM bi_nrdb_vw_am_06m
MEASURE am_value_09m AS NUMBER FROM bi_nrdb_vw_am_09m
MEASURE am_value_01y AS NUMBER FROM bi_nrdb_vw_am_01y
MEASURE am_value_18m AS NUMBER FROM bi_nrdb_vw_am_18m
MEASURE am_value_02y AS NUMBER FROM bi_nrdb_vw_am_02y
MEASURE am_value_03y AS NUMBER FROM bi_nrdb_vw_am_03y
MEASURE am_value_04y AS NUMBER FROM bi_nrdb_vw_am_04y
MEASURE am_value_05y AS NUMBER FROM bi_nrdb_vw_am_05y
MEASURE am_value_06y AS NUMBER FROM bi_nrdb_vw_am_06y
MEASURE am_value_07y AS NUMBER FROM bi_nrdb_vw_am_07y
MEASURE am_value_08y AS NUMBER FROM bi_nrdb_vw_am_08y
MEASURE am_value_09y AS NUMBER FROM bi_nrdb_vw_am_09y
MEASURE am_value_10y AS NUMBER FROM bi_nrdb_vw_am_10y
MEASURE am_value_12y AS NUMBER FROM bi_nrdb_vw_am_12y
MEASURE am_value_15y AS NUMBER FROM bi_nrdb_vw_am_15y
MEASURE am_value_20y AS NUMBER FROM bi_nrdb_vw_am_20y
MEASURE am_value_30y AS NUMBER FROM bi_nrdb_vw_am_30y
MEASURE am_value_40y AS NUMBER FROM bi_nrdb_vw_am_40y
DIMENSION dim_business FROM dim_business_day WITH
ATTRIBUTE dt_business FROM dim_business_day_long_description
DIMENSION dim_risk_type FROM dim_risk_type WITH
ATTRIBUTE id_risk_type FROM dim_risk_type_long_description
DIMENSION dim_instrument_type FROM dim_instrument_type WITH
ATTRIBUTE id_instrument_type FROM dim_instrument_type_long_description
DIMENSION dim_book FROM dim_book WITH
ATTRIBUTE nm_dim_book FROM dim_book_long_description
ATTRIBUTE trader FROM dim_book_trader
DIMENSION dim_reference_entity FROM dim_reference_entity WITH
ATTRIBUTE nm_dim_reference_entity FROM dim_reference_entity_long_description
ATTRIBUTE nm_spn_moody_rating FROM dim_reference_entity_spn_moody_rating
ATTRIBUTE nm_spn_sp_rating FROM dim_reference_entity_spn_sp_rating
DIMENSION dim_position FROM dim_position WITH
ATTRIBUTE id_buysell FROM dim_position_buysell
ATTRIBUTE id_coupon FROM dim_position_coupon
ATTRIBUTE id_cusip FROM dim_position_cusip
ATTRIBUTE id_isin FROM dim_position_isin
ATTRIBUTE id_instrument_name FROM dim_position_instrument_name
ATTRIBUTE id_maturity FROM dim_position_maturity
ATTRIBUTE id_mtm FROM dim_position_mtm
ATTRIBUTE id_notional FROM dim_position_notional
MODEL
DIMENSION BY (dim_business, dt_business, dim_risk_type, id_risk_type, dim_instrument_type, id_instrument_type,
dim_book, nm_dim_book, trader, dim_reference_entity, nm_dim_reference_entity, nm_spn_moody_rating,
nm_spn_sp_rating, dim_position, id_buysell, id_coupon, id_cusip, id_isin, id_instrument_name,
id_maturity, id_mtm, id_notional)
MEASURES (am_value_total, am_value_03m, am_value_06m, am_value_09m, am_value_01y,
am_value_18m,am_value_02y, am_value_03y, am_value_04y, am_value_05y,
am_value_06y, am_value_07y,am_value_08y, am_value_09y, am_value_10y,
am_value_12y, am_value_15y, am_value_20y, am_value_30y, am_value_40y)
RULES UPDATE SEQUENTIAL ORDER ();(1a) Thank you so much! The SQL “the CREATE OR REPLACE VIEW vw_cube_bi_nrdb_vw_fl…” the SQL I provided from my previous was the OLAP_STATEMENT I ran for > 10 hrs and killed manually. Please advice.
I have business requirements to display all 7 dimensions and 20 measures for reporting. So I can’t really filter my dimensions much.
(1b) Separately, I also follow your advice to add the WHERE clause after I created the VIEW vw_cube_bi_nrdb_vw_fl, see below statement and received error.
SQL> select * from vw_cube_bi_nrdb_vw_fl
where dt_business = '06/23/2008'
and ID_RISK_TYPE ='CR01'
and ID_INSTRUMENT_TYPE='VANILLA CDS'
and dim_book='BOOK_63272279'
AND dim_reference_entity='GFN_0113182'
and dim_position='3645636' ;
select * from vw_cube_bi_nrdb_vw_fl
ERROR at line 1:
ORA-32638: Non unique addressing in MODEL dimensions
(4) I received below error when I ran “AWM plug-in” to create a VIEW from AWM. I have already uncheck fields that I do not need and only keeping the measures and dimensions I need. Sorry for the long err below:
AUG-21-2008 12:14:47: . Creating view for cube BI_NRDB_AGGR
AUG-21-2008 12:14:48: ..... generating limitmap for cube
AUG-21-2008 12:14:48: ... generating limitmap for cube
AUG-21-2008 12:14:48: ..... mapping table out of date for cube BI_NRDB_AGGR. Updating mapping table.
AUG-21-2008 12:14:48: ... populating mapping for cube BI_NRDB_AGGR
AUG-21-2008 12:14:48: ..... clearing mappings for the cube
AUG-21-2008 12:14:48: ..... collecting metadata for measures in cube
AUG-21-2008 12:14:48: ..... retrieving dimensions for the cube. Need limitmap for each dimension.
AUG-21-2008 12:14:48: ... generating limitmap for DIM_BUSINESS_DAY
AUG-21-2008 12:14:48: ..... mapping table out of date for dimension DIM_BUSINESS_DAY. Updating mapping table.
AUG-21-2008 12:14:48: ... populating dimension map for DIM_BUSINESS_DAY
AUG-21-2008 12:14:48: ..... clearing mappings for the dimension
AUG-21-2008 12:14:48: ..... retrieving physical objects
AUG-21-2008 12:14:48: ..... checking for value hierarchies
AUG-21-2008 12:14:48: ..... retrieving label for dimension levels
AUG-21-2008 12:14:48: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:48: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:48: ..... retrieving hierarchy information
AUG-21-2008 12:14:48: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:48: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:48: ... completed populating mapping for DIM_BUSINESS_DAY
AUG-21-2008 12:14:48: ... generating limitmap for DIM_INSTRUMENT_TYPE
AUG-21-2008 12:14:48: ..... mapping table out of date for dimension DIM_INSTRUMENT_TYPE. Updating mapping table.
AUG-21-2008 12:14:48: ... populating dimension map for DIM_INSTRUMENT_TYPE
AUG-21-2008 12:14:48: ..... clearing mappings for the dimension
AUG-21-2008 12:14:48: ..... retrieving physical objects
AUG-21-2008 12:14:48: ..... checking for value hierarchies
AUG-21-2008 12:14:48: ..... retrieving label for dimension levels
AUG-21-2008 12:14:48: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:48: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:48: ..... retrieving hierarchy information
AUG-21-2008 12:14:49: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:49: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:49: ... completed populating mapping for DIM_INSTRUMENT_TYPE
AUG-21-2008 12:14:49: ... generating limitmap for DIM_RISK_TYPE
AUG-21-2008 12:14:49: ..... mapping table out of date for dimension DIM_RISK_TYPE. Updating mapping table.
AUG-21-2008 12:14:49: ... populating dimension map for DIM_RISK_TYPE
AUG-21-2008 12:14:49: ..... clearing mappings for the dimension
AUG-21-2008 12:14:49: ..... retrieving physical objects
AUG-21-2008 12:14:49: ..... checking for value hierarchies
AUG-21-2008 12:14:49: ..... retrieving label for dimension levels
AUG-21-2008 12:14:49: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:49: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:49: ..... retrieving hierarchy information
AUG-21-2008 12:14:49: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:49: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:49: ... completed populating mapping for DIM_RISK_TYPE
AUG-21-2008 12:14:49: ... generating limitmap for DIM_BOOK
AUG-21-2008 12:14:49: ..... mapping table out of date for dimension DIM_BOOK. Updating mapping table.
AUG-21-2008 12:14:49: ... populating dimension map for DIM_BOOK
AUG-21-2008 12:14:49: ..... clearing mappings for the dimension
AUG-21-2008 12:14:49: ..... retrieving physical objects
AUG-21-2008 12:14:49: ..... checking for value hierarchies
AUG-21-2008 12:14:49: ..... retrieving label for dimension levels
AUG-21-2008 12:14:49: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:49: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:49: ..... retrieving hierarchy information
AUG-21-2008 12:14:49: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:49: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:50: ... completed populating mapping for DIM_BOOK
AUG-21-2008 12:14:50: ... generating limitmap for DIM_CURVE
AUG-21-2008 12:14:50: ..... mapping table out of date for dimension DIM_CURVE. Updating mapping table.
AUG-21-2008 12:14:50: ... populating dimension map for DIM_CURVE
AUG-21-2008 12:14:50: ..... clearing mappings for the dimension
AUG-21-2008 12:14:50: ..... retrieving physical objects
AUG-21-2008 12:14:50: ..... checking for value hierarchies
AUG-21-2008 12:14:50: ..... retrieving label for dimension levels
AUG-21-2008 12:14:50: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:50: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:50: ..... retrieving hierarchy information
AUG-21-2008 12:14:50: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:50: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:50: ... completed populating mapping for DIM_CURVE
AUG-21-2008 12:14:50: ... generating limitmap for DIM_REFERENCE_ENTITY
AUG-21-2008 12:14:50: ..... mapping table out of date for dimension DIM_REFERENCE_ENTITY. Updating mapping table.
AUG-21-2008 12:14:50: ... populating dimension map for DIM_REFERENCE_ENTITY
AUG-21-2008 12:14:50: ..... clearing mappings for the dimension
AUG-21-2008 12:14:50: ..... retrieving physical objects
AUG-21-2008 12:14:50: ..... checking for value hierarchies
AUG-21-2008 12:14:50: ..... retrieving label for dimension levels
AUG-21-2008 12:14:50: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:50: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:50: ..... retrieving hierarchy information
AUG-21-2008 12:14:50: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:50: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:51: ... completed populating mapping for DIM_REFERENCE_ENTITY
AUG-21-2008 12:14:51: ... generating limitmap for DIM_POSITION
AUG-21-2008 12:14:51: ..... mapping table out of date for dimension DIM_POSITION. Updating mapping table.
AUG-21-2008 12:14:51: ... populating dimension map for DIM_POSITION
AUG-21-2008 12:14:51: ..... clearing mappings for the dimension
AUG-21-2008 12:14:51: ..... retrieving physical objects
AUG-21-2008 12:14:51: ..... checking for value hierarchies
AUG-21-2008 12:14:51: ..... retrieving label for dimension levels
AUG-21-2008 12:14:51: ..... populating mapping info for the DIMENSION clause
AUG-21-2008 12:14:51: ..... populating mapping info for the INHIERARCHY clause
AUG-21-2008 12:14:51: ..... retrieving hierarchy information
AUG-21-2008 12:14:51: ..... populating mapping info for the HIERARCHY and FAMILYREL clauses for hierarchy PRIM
AUG-21-2008 12:14:51: ..... populating mapping info for the ATTRIBUTE clause
AUG-21-2008 12:14:51: ... completed populating mapping for DIM_POSITION
AUG-21-2008 12:14:51: ... completed generating limitmap for cube BI_NRDB_AGGR
AUG-21-2008 12:14:51: ..... assigning limitmap to variable in the AW
AUG-21-2008 12:14:51: ..... BI_NRDB_AGGR_CUBE_LIMITMAP found. Will update the variable
AUG-21-2008 12:14:51: ..... defining view BI_DEMO.BI_NRDB_AGGR_CUBEVIEW over the cube
AUG-21-2008 12:14:51: **
AUG-21-2008 12:14:51: ** ERROR: View not created.
AUG-21-2008 12:14:51: ** CAUSE: CREATE VIEW statement failed
AUG-21-2008 12:14:51: ORA-36804: The OLAP_TABLE function encountered an error while parsing the LIMITMAP.
AUG-21-2008 12:14:51: *** DEBUG INFORMATION ***
AUG-21-2008 12:14:51: VIEW CREATION DDL ((truncated after 3900 characters)
AUG-21-2008 12:14:51: CREATE OR REPLACE VIEW BI_DEMO.BI_NRDB_AGGR_CUBEVIEW AS
SELECT *
FROM table(OLAP_TABLE ('BI_DEMO.BI_NRDB duration session',
'&(BI_NRDB_AGGR_CUBE_LIMITMAP)'))
MODEL
DIMENSION BY (
DIM_BUSINESS_DAY,
DIM_INSTRUMENT_TYPE,
DIM_RISK_TYPE,
DIM_BOOK,
DIM_CURVE,
DIM_REFERENCE_ENTITY,
DIM_POSITION)
MEASURES (
DIM_BUSINE_PRIM_PRNT,
DIM_BUSINE_ALL_BUSINE_LVLDSC,
DIM_BUSINE_BUSINESS_D_LVLDSC,
DIM_BUSINE_LDSC,
DIM_BUSINE_LEVEL,
DIM_INSTRU_PRIM_PRNT,
DIM_INSTRU_ALL_INSTRU_LVLDSC,
DIM_INSTRU_INSTRUMENT_LVLDSC,
DIM_INSTRU_LDSC,
DIM_INSTRU_LEVEL,
DIM_RISK_T_PRIM_PRNT,
DIM_RISK_T_ALL_RISK_T_LVLDSC,
DIM_RISK_T_RISK_TYPE_LVLDSC,
DIM_RISK_T_LDSC,
DIM_RISK_T_LEVEL,
DIM_BOOK_PRIM_PRNT,
DIM_BOOK_ALL_BOOK_LVLDSC,
DIM_BOOK_SYSTEM_LVLDSC,
DIM_BOOK_REGION_LVLDSC,
DIM_BOOK_BUSINESS2_LVLDSC,
DIM_BOOK_BUSINESS1_LVLDSC,
DIM_BOOK_BUSINESS_LVLDSC,
DIM_BOOK_DESK_LVLDSC,
DIM_BOOK_RISKSTRIPE_LVLDSC,
DIM_BOOK_SUBRISKSTR_LVLDSC,
DIM_BOOK_BOOK_LVLDSC,
DIM_BOOK_TRADER,
DIM_BOOK_LDSC,
DIM_BOOK_LEVEL,
DIM_CURVE_PRIM_PRNT,
DIM_CURVE_ALL_CURVE_LVLDSC,
DIM_CURVE_CURRENCY_LVLDSC,
DIM_CURVE_SENIORITY_LVLDSC,
DIM_CURVE_CURVE_OWNE_LVLDSC,
DIM_CURVE_CURVE_NAME_LVLDSC,
DIM_CURVE_CURVE_LVLDSC,
DIM_CURVE_LDSC,
DIM_CURVE_LEVEL,
DIM_REFERE_ALL_GFN_LVLDSC,
DIM_REFERE_GFN_INDUST_LVLDSC,
DIM_REFERE_GFN_COUNTR_LVLDSC,
DIM_REFERE_GFN_LVLDSC,
DIM_REFERE_SPN_INDUST_LVLDSC,
DIM_REFERE_SPN_COUNTR_LVLDSC,
DIM_REFERE_SPN_LVLDSC,
DIM_REFERE_LDSC,
DIM_REFERE_SPN_SP_RATING,
DIM_REFERE_SPN_MOODY_RATING,
DIM_REFERE_LEVEL,
DIM_REFERE_PRIM_PRNT,
DIM_POSITI_PRIM_PRNT,
DIM_POSITI_ALL_POSITI_LVLDSC,
DIM_POSITI_TRADE_ID_LVLDSC,
DIM_POSITI_COUPON,
DIM_POSITI_MATURITY,
DIM_POSITI_INSTRUMENT_NAME,
DIM_POSITI_NOTIONAL,
DIM_POSITI_BUYSELL,
DIM_POSITI_CUSIP,
DIM_POSITI_ISIN,
DIM_POSITI_LDSC,
DIM_POSITI_MTM,
DIM_POSITI_LEVEL,
TOTAL,
AM_40Y,
AM_30Y,
AM_20Y,
AM_15Y,
AM_12Y,
AM_10Y,
AM_09Y,
AM_08Y,
AM_07Y,
AM_06Y,
AM_05Y,
AM_04Y,
AM_03Y,
AM_02Y,
AM_18M,
AM_01Y,
AM_09M,
AM_06M,
AM_03M,
OLAP_CALC
) RULES UPDATE SEQUENTIAL ORDER()
AUG-21-2008 12:14:51: LIMITMAP (truncated after 3900 characters):
AUG-21-2008 12:14:51: DIMENSION DIM_BUSINESS_DAY FROM DIM_BUSINESS_DAY WITH -
HIERARCHY DIM_BUSINE_PRIM_PRNT FROM DIM_BUSINESS_DAY_PARENTREL(DIM_BUSINESS_DAY_HIERLIST \'PRIM\') -
INHIERARCHY DIM_BUSINESS_DAY_INHIER -
FAMILYREL DIM_BUSINE_ALL_BUSINE_LVLDSC, -
DIM_BUSINE_BUSINESS_D_LVLDSC -
FROM DIM_BUSINESS_DAY_FAMILYREL(DIM_BUSINESS_DAY_LEVELLIST \'ALL_BUSINESS_DAY\'), -
DIM_BUSINESS_DAY_FAMILYREL(DIM_BUSINESS_DAY_LEVELLIST \'BUSINESS_DAY\') -
LABEL DIM_BUSINESS_DAY_LONG_DESCRIPTION -
ATTRIBUTE DIM_BUSINE_LDSC FROM DIM_BUSINESS_DAY_LONG_DESCRIPTION -
ATTRIBUTE DIM_BUSINE_LEVEL FROM DIM_BUSINESS_DAY_LEVELREL-
DIMENSION DIM_INSTRUMENT_TYPE FROM DIM_INSTRUMENT_TYPE WITH -
HIERARCHY DIM_INSTRU_PRIM_PRNT FROM DIM_INSTRUMENT_TYPE_PARENTREL(DIM_INSTRUMENT_TYPE_HIERLIST \'PRIM\') -
INHIERARCHY DIM_INSTRUMENT_TYPE_INHIER -
FAMILYREL DIM_INSTRU_ALL_INSTRU_LVLDSC, -
DIM_INSTRU_INSTRUMENT_LVLDSC -
FROM DIM_INSTRUMENT_TYPE_FAMILYREL(DIM_INSTRUMENT_TYPE_LEVELLIST \'ALL_INSTRUMENT_TYPE\'), -
DIM_INSTRUMENT_TYPE_FAMILYREL(DIM_INSTRUMENT_TYPE_LEVELLIST \'INSTRUMENT_TYPE\') -
LABEL DIM_INSTRUMENT_TYPE_LONG_DESCRIPTION -
ATTRIBUTE DIM_INSTRU_LDSC FROM DIM_INSTRUMENT_TYPE_LONG_DESCRIPTION -
ATTRIBUTE DIM_INSTRU_LEVEL FROM DIM_INSTRUMENT_TYPE_LEVELREL-
DIMENSION DIM_RISK_TYPE FROM DIM_RISK_TYPE WITH -
HIERARCHY DIM_RISK_T_PRIM_PRNT FROM DIM_RISK_TYPE_PARENTREL(DIM_RISK_TYPE_HIERLIST \'PRIM\') -
INHIERARCHY DIM_RISK_TYPE_INHIER -
FAMILYREL DIM_RISK_T_ALL_RISK_T_LVLDSC, -
DIM_RISK_T_RISK_TYPE_LVLDSC -
FROM DIM_RISK_TYPE_FAMILYREL(DIM_RISK_TYPE_LEVELLIST \'ALL_RISK_TYPE\'), -
DIM_RISK_TYPE_FAMILYREL(DIM_RISK_TYPE_LEVELLIST \'RISK_TYPE\') -
LABEL DIM_RISK_TYPE_LONG_DESCRIPTION -
ATTRIBUTE DIM_RISK_T_LDSC FROM DIM_RISK_TYPE_LONG_DESCRIPTION -
ATTRIBUTE DIM_RISK_T_LEVEL FROM DIM_RISK_TYPE_LEVELREL-
DIMENSION DIM_BOOK FROM DIM_BOOK WITH -
HIERARCHY DIM_BOOK_PRIM_PRNT FROM DIM_BOOK_PARENTREL(DIM_BOOK_HIERLIST \'PRIM\') -
INHIERARCHY DIM_BOOK_INHIER -
FAMILYREL DIM_BOOK_ALL_BOOK_LVLDSC, -
DIM_BOOK_SYSTEM_LVLDSC, -
DIM_BOOK_REGION_LVLDSC, -
DIM_BOOK_BUSINESS2_LVLDSC, -
DIM_BOOK_BUSINESS1_LVLDSC, -
DIM_BOOK_BUSINESS_LVLDSC, -
DIM_BOOK_DESK_LVLDSC, -
DIM_BOOK_RISKSTRIPE_LVLDSC, -
DIM_BOOK_SUBRISKSTR_LVLDSC, -
DIM_BOOK_BOOK_LVLDSC -
FROM DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'ALL_BOOK\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'SYSTEM\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'REGION\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'BUSINESS2\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'BUSINESS1\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'BUSINESS\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'DESK\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'RISKSTRIPE\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'SUBRISKSTRIPE\'), -
DIM_BOOK_FAMILYREL(DIM_BOOK_LEVELLIST \'BOOK\') -
LABEL DIM_BOOK_LONG_DESCRIPTION -
ATTRIBUTE DIM_BOOK_TRADER FROM DIM_BOOK_TRADER -
ATTRIBUTE DIM_BOOK_LDSC FROM DIM_BOOK_LONG_DESCRIPTION -
ATTRIBUTE DIM_BOOK_LEVEL FROM DIM_BOOK_LEVELREL-
DIMENSION DIM_CURVE FROM DIM_CURVE WITH -
HIERARCHY DIM_CURVE_PRIM_PRNT FROM DIM_CURVE_PARENTREL(DIM_CURVE_HIERLIST \'PRIM\') -
INHIERARCHY DIM_CURVE_INHIER -
FAMILYREL DIM_CURVE_ALL_CURVE_LVLDSC, -
DIM_CURVE_CURRENCY_LVLDSC, -
DIM_CURVE_SENIORITY_LVLDSC, -
DIM_CURVE_CURVE_OWNE_LVLDSC, -
DIM_CURVE_CURVE_NAME_LVLDSC, -
DIM_CURVE_CURVE_LVLDSC -
FROM DIM_CURVE_FAMILYREL(DIM_CURVE_LEVELLIST \'ALL_CURVE\'), -
DIM_CURVE_FAMILYREL(DIM_CURVE_LEVELLIST \'CURRENCY\'), -
DIM_CURVE_FAMILYREL(DIM_CURVE_LEVELLIST \'SENIORITY\'), -
DIM_CURVE_FAMILYREL(DIM_CURVE_LEVELLIST \'CURVE_OWNER\'), -
DIM_CURVE_FAMILYREL(DIM_CURVE_LE
AUG-21-2008 12:14:51: **
AUG-21-2008 12:14:51: ** ERROR: Unable to create view over cube BI_NRDB_AGGR.
AUG-21-2008 12:14:51: ORA-36804: The OLAP_TABLE function encountered an error while parsing the LIMITMAP. -
Performance issues of SQL access to AW
Hi Experts:
I wonder whether there is performance issues when using SQL to access AW. When using SQL to access cubes in AW, the SQL queries the relational views for AW objects. And the views are based on OLAP_TABLE function. We know that, views based on any table function are not able to make use of index. That is to query a subset of the data of a view, we would have to full scan the view and then apply the filter. Such query plan always lead to bad performance.
I want to know, when I use SQL to retrieve a small part of data in an AW-cube, will Oracle OLAP engine retrieve all data in the cube and then apply the filter? If the Oracle OLAP engine only retrieves data needed from AW, how can she did it?
Thanks.For most requests the OLAP_TABLE function can reduce the amount of data it produces by examining the rowsource tree , or WHERE clause. The data in Oracle OLAP is highly indexed. There are steps a user can take to optimize the index use. Specifically, pin down the dimension(s) defined in the OLAP_TABLE function LIMITMAP via (NOT)IN lists on the dimension, parent, level or GID columns. Use of valuesets for the INHIER object, instead of a boolean object.
In 10g, WHERE clauses like SALES > 50 are also processed prior to sending data out.
For large requests (thousands of rows) performance can be a problem because the data is being sent through the object layer. In 10 this can be ameliorated by wrapping the OLAP_TABLE function call with a SQL MODEL clause. The SQL MODEL knows a bit more about the Olap options and does not require use to pipe the data through the object layer.
SQL MODEL example (note no ADT defintion, using of auto ADT) This can be wrapped in a CREATE VIEW statement :
select * from olap_table('myaw duration session', null, null, 'measure sales as number from aw_sales_obj dimension d1 as varchar2(10) from geog ...rest of dimensions')
sql model dimension by (d1, d2, d3, d4) measures (sales, any attributes, parent columns etc...) unique single reference rules update sequential order ()
Example of WHERE clause with above select.
SELECT *
FROM (select * from olap_table('myaw duration session', null, null, 'measure sales as number from aw_sales_obj dimension d1 as varchar2(10) from geog ...rest of dimensions')
sql model dimension by (d1, d2, d3, d4) measures (sales, any attributes, parent columns etc...) unique single reference rules update sequential order ()))
WHERE GEOG NOT IN ('USA', 'CANADA')
and GEOG_GID = 1
and TIME_PARENT IN ('2004')
and CHANNEL = 'CATALOG'
and SALES > 50000; -
How to use left outer joins ,right outer joins and order by clause for belo
Hi,
How to use left outer joins ,right outer joins and order by clause for below XML query.
The query which is red colour returns null then its not displaying any values for columns in that tables. Tried decode, nvl function hasn't worked.
SELECT XMLAGG ( XMLELEMENT( "P", XMLFOREST( P.process_id AS Ppid,
(SELECT XMLAGG( XMLELEMENT( "PI", XMLFOREST( PI.question_id AS PIqid,
PI.process_id AS PIpid,
PI.innertext AS
PItext, PI.itemtype AS PItype,
PI.linkfrom AS PIfrom,
PI.linkto AS PIto,
PI.associated AS PIas,
PI.content_id AS PIc,
PI.exitpoint1_id AS PIe1,
PI.exitpoint2_id AS PIe2,
PI.exitpoint3_id AS PIe3,
PI.followoncall AS PIfoc,
PI.userinput AS PIui,
PI.resolveidentifier AS PIri,
PI.libquestion_idfk AS PIlqid,
PI.isLocked AS PIstls,
PI.PreviousAnswer AS PIPAns,
PI.VisibleToAgent AS PIVAgent,
PI.RetryAttempt AS PIRetry,
PI.Tags AS PITag,
SELECT XMLAGG( XMLELEMENT( "PO", XMLFOREST( PO.option_id AS POoid,
PO.question_id AS POqid,
PO.process_id AS popid,
PO.opt_innertext AS POtext,
PO.opt_linkfrom AS POfrom,
PO.opt_linkto AS POto,
PO.libquestion_idfk AS POlqid,
PO.liboption_idfk AS POloid ) ) )
FROM vw_liveProcessOption_Sim_v6 PO
WHERE PI.question_id = PO.question_id (+)
AND PI.process_id = PO.process_id (+)
) "A" ) ) ) AS "PO"
FROM vw_liveProcessItem_Sim_v6 PI
WHERE P.process_id = PI.process_id
) "A" ) ) ) AS "PI"
FROM liveProcess_ec P
WHERE (P.process_id = 450)
Any help really appreciated.
Thanksuser512743 wrote:
Hi,
Here below is the scripts of tables, insert statements and Required output.
CREATE TABLE VW_LIVEPROCESSOPTION_SIM_v6
( "OPTION_ID" NUMBER,
"QUESTION_ID" NUMBER(10,0),
"PROCESS_ID" NUMBER(10,0),
"OPT_INNERTEXT" VARCHAR2(200 CHAR),
"OPT_LINKFROM" VARCHAR2(20 CHAR),
"OPT_LINKTO" VARCHAR2(20 CHAR),
"LIBQUESTION_IDFK" NUMBER,
"LIBOPTION_IDFK" NUMBER
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,2,450,'Yes',null,'5',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,3,450,'Yes',null,'5',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,5,450,'Yes',null,'6',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,6,450,'Yes',null,'7',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,8,450,'Block All',null,'9',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,9,450,'Yes',null,'10',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,11,450,'Yes',null,'12',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,12,450,'Yes',null,'13',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (1,14,450,'Yes',null,'16',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,2,450,'No',null,'3',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,3,450,'No',null,'4',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,5,450,'No',null,'8',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,6,450,'No',null,'8',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,8,450,'Standard',null,'11',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,9,450,'No',null,'11',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,11,450,'No',null,'14',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,12,450,'No',null,'14',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (2,14,450,'No',null,'15',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (3,8,450,'Disabled',null,'12',null,null);
Insert into VW_LIVEPROCESSOPTION_SIM_v6(OPTION_ID,QUESTION_ID,PROCESS_ID,OPT_INNERTEXT,OPT_LINKFROM,OPT_LINKTO,LIBQUESTION_IDFK,LIBOPTION_IDFK) values (4,8,450,'User Defined',null,'12',null,null);
REATE TABLE "VW_LIVEPROCESSITEM_SIM_v6"
( "QUESTION_ID" NUMBER(10,0),
"PROCESS_ID" NUMBER(10,0),
"INNERTEXT" VARCHAR2(200 CHAR),
"ITEMTYPE" VARCHAR2(50 CHAR),
"LINKFROM" VARCHAR2(500 CHAR),
"LINKTO" VARCHAR2(500 CHAR),
"ASSOCIATED" VARCHAR2(200 CHAR),
"CONTENT_ID" NUMBER,
"EXITPOINT1_ID" NUMBER(10,0),
"EXITPOINT2_ID" NUMBER(10,0),
"EXITPOINT3_ID" NUMBER(10,0),
"RESOLVEIDENTIFIER" VARCHAR2(40 CHAR),
"LIBQUESTION_IDFK" NUMBER(10,0),
"FOLLOWONCALL" NUMBER(1,0),
"USERINPUT" VARCHAR2(200 CHAR),
"ISLOCKED" NUMBER(1,0),
"PREVIOUSANSWER" NUMBER(1,0),
"VISIBLETOAGENT" NUMBER(1,0),
"RETRYATTEMPT" NUMBER(10,0),
"TAGS" VARCHAR2(50 BYTE)
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (1,450,'CBB1015 - Router Firewall Settinngs Process','Title',null,'2',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (2,450,'Is the customers PC Firewall turned off?','Question','1','2.2,2.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (3,450,'Advise the customer to turn off the PC Firewall in order to continue. Has this been done?','Question','2.2','3.2,3.1',null,278,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (4,450,'Advise the customer the PC Firewall must be switched off before this process????','ExitPoint','3.2',null,null,null,14,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (5,450,'Is the customer able to access the internet now?','Question','3.1,2.1','5.2,5.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (6,450,'Is the customer having a problem with a specific website?','Question','5.1','6.2,6.1',null,null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (7,450,'1536: CBB1008 - Browser Setup and Daignostics','SubProcess','6.1',null,'1536-1-0',null,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (8,450,'What is the security level on the CPE Management page?','Question','6.2,5.2','8.4,8.3,8.2,8.1',null,279,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (9,450,'Change the security level to Standard. Does this resolve the customers issue?','Question','8.1','9.2,9.1',null,280,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (10,450,'Issue Resolved','ExitPoint','9.1',null,null,null,1,6,122,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (11,450,'Change the security level to Disabled. Is the customer able to browse the internet?','Question','9.2,8.2','11.2,11.1',null,281,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (12,450,'Change the security level to Standard. Is the customer able to browse the internet now?','Question','11.1,8.3,8.4','12.2,12.1',null,283,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (13,450,'Issue Resolved','ExitPoint','12.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (14,450,'Ask the customer to perform a master reset. Does this resolve their issue?','Question','12.2,11.2','14.2,14.1',null,282,null,null,null,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (15,450,'Faulty CPE','ExitPoint','14.2',null,null,null,1,6,124,null,null,null,null,null,null,null,null,null);
Insert into VW_LIVEPROCESSITEM_SIM_v6 (QUESTION_ID,PROCESS_ID,INNERTEXT,ITEMTYPE,LINKFROM,LINKTO,ASSOCIATED,CONTENT_ID,EXITPOINT1_ID,EXITPOINT2_ID,EXITPOINT3_ID,RESOLVEIDENTIFIER,LIBQUESTION_IDFK,FOLLOWONCALL,USERINPUT,ISLOCKED,PREVIOUSANSWER,VISIBLETOAGENT,RETRYATTEMPT,TAGS) values (16,450,'Issue Resolved','ExitPoint','14.1',null,null,null,1,6,123,null,null,null,null,null,null,null,null,null);
CREATE TABLE "LIVEPROCESS_EC_V"
( "PROCESS_ID" NUMBER(10,0),
"USER_ID" NUMBER(10,0),
"CREATED" TIMESTAMP (6)
Insert into LIVEPROCESS_EC (PROCESS_ID,USER_ID,CREATED) values (450,7460,to_timestamp('21-APR-08 09.34.41.000000000 AM','DD-MON-RR HH.MI.SS.FF AM'));
Required O/P in XML format
<P>
<Ppid>450</Ppid>
<PI>
<PIqid>1</PIqid>
<PIpid>450</PIpid>
<PItext>CBB1015 - Router Firewall Settinngs Process</PItext>
<PItype>Title</PItype>
<PIto>2</PIto>
<PO />
</PI>
<PI>
<PIqid>2</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customers PC Firewall turned off?</PItext>
<PItype>Question</PItype>
<PIfrom>1</PIfrom>
<PIto>2.2,2.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>2</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>5</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>2</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>3</POto>
</PO>
</PI>
<PI>
<PIqid>3</PIqid>
<PIpid>450</PIpid>
<PItext>Advise the customer to turn off the PC Firewall in order to continue. Has this been done?</PItext>
<PItype>Question</PItype>
<PIfrom>2.2</PIfrom>
<PIto>3.2,3.1</PIto>
<PIc>278</PIc>
<PO>
<POoid>1</POoid>
<POqid>3</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>5</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>3</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>4</POto>
</PO>
</PI>
<PI>
<PIqid>4</PIqid>
<PIpid>450</PIpid>
<PItext>Advise the customer the PC Firewall must be switched off before this process????</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>3.2</PIfrom>
<PIe1>14</PIe1>
<PO />
</PI>
<PI>
<PIqid>5</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customer able to access the internet now?</PItext>
<PItype>Question</PItype>
<PIfrom>3.1,2.1</PIfrom>
<PIto>5.2,5.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>5</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>6</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>5</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>8</POto>
</PO>
</PI>
<PI>
<PIqid>6</PIqid>
<PIpid>450</PIpid>
<PItext>Is the customer having a problem with a specific website?</PItext>
<PItype>Question</PItype>
<PIfrom>5.1</PIfrom>
<PIto>6.2,6.1</PIto>
<PO>
<POoid>1</POoid>
<POqid>6</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>7</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>6</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>8</POto>
</PO>
</PI>
<PI>
<PIqid>7</PIqid>
<PIpid>450</PIpid>
<PItext>1536: CBB1008 - Browser Setup and Daignostics</PItext>
<PItype>SubProcess</PItype>
<PIfrom>6.1</PIfrom>
<PIas>1536-1-0</PIas>
<PO />
</PI>
<PI>
<PIqid>8</PIqid>
<PIpid>450</PIpid>
<PItext>What is the security level on the CPE Management page?</PItext>
<PItype>Question</PItype>
<PIfrom>6.2,5.2</PIfrom>
<PIto>8.4,8.3,8.2,8.1</PIto>
<PIc>279</PIc>
<PO>
<POoid>1</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Block All</POtext>
<POto>9</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Standard</POtext>
<POto>11</POto>
</PO>
<PO>
<POoid>3</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>Disabled</POtext>
<POto>12</POto>
</PO>
<PO>
<POoid>4</POoid>
<POqid>8</POqid>
<popid>450</popid>
<POtext>User Defined</POtext>
<POto>12</POto>
</PO>
</PI>
<PI>
<PIqid>9</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Standard. Does this resolve the customers issue?</PItext>
<PItype>Question</PItype>
<PIfrom>8.1</PIfrom>
<PIto>9.2,9.1</PIto>
<PIc>280</PIc>
<PO>
<POoid>1</POoid>
<POqid>9</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>10</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>9</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>11</POto>
</PO>
</PI>
<PI>
<PIqid>10</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>9.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>122</PIe3>
<PO />
</PI>
<PI>
<PIqid>11</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Disabled. Is the customer able to browse the internet?</PItext>
<PItype>Question</PItype>
<PIfrom>9.2,8.2</PIfrom>
<PIto>11.2,11.1</PIto>
<PIc>281</PIc>
<PO>
<POoid>1</POoid>
<POqid>11</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>12</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>11</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>14</POto>
</PO>
</PI>
<PI>
<PIqid>12</PIqid>
<PIpid>450</PIpid>
<PItext>Change the security level to Standard. Is the customer able to browse the internet now?</PItext>
<PItype>Question</PItype>
<PIfrom>11.1,8.3,8.4</PIfrom>
<PIto>12.2,12.1</PIto>
<PIc>283</PIc>
<PO>
<POoid>1</POoid>
<POqid>12</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>13</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>12</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>14</POto>
</PO>
</PI>
<PI>
<PIqid>13</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>12.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>123</PIe3>
<PO />
</PI>
<PI>
<PIqid>14</PIqid>
<PIpid>450</PIpid>
<PItext>Ask the customer to perform a master reset. Does this resolve their issue?</PItext>
<PItype>Question</PItype>
<PIfrom>12.2,11.2</PIfrom>
<PIto>14.2,14.1</PIto>
<PIc>282</PIc>
<PO>
<POoid>1</POoid>
<POqid>14</POqid>
<popid>450</popid>
<POtext>Yes</POtext>
<POto>16</POto>
</PO>
<PO>
<POoid>2</POoid>
<POqid>14</POqid>
<popid>450</popid>
<POtext>No</POtext>
<POto>15</POto>
</PO>
</PI>
<PI>
<PIqid>15</PIqid>
<PIpid>450</PIpid>
<PItext>Faulty CPE</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>14.2</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>124</PIe3>
<PO />
</PI>
<PI>
<PIqid>16</PIqid>
<PIpid>450</PIpid>
<PItext>Issue Resolved</PItext>
<PItype>ExitPoint</PItype>
<PIfrom>14.1</PIfrom>
<PIe1>1</PIe1>
<PIe2>6</PIe2>
<PIe3>123</PIe3>
<PO />
</PI>
</P>
Thanks in advance
Edited by: user512743 on Nov 18, 2008 4:46 AM
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