Phone firmware storm 2 9550 by Verizon

Good day all! I look today firmware for my storm 2 9550 by Verizon I want to it :
Was the Russian language
So that I could call to me and the first time and and not with the 10th and 20th times have
That at work with Internet browsing did not disappear constant service books
What would you advise me best of the firmware by Verizon on my minimal requirements?
Thank you for support and understanding!!!

That seems to be a problem on many 9530/9550 devices on GSM networks over the past two weeks.
First off, try this:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Similar Messages

Troubleshooting BIS in BB storm 2 9550

My Blackberry Storm 2 9550 is not able to get EDGE on the phone so i am not able to use BIS it was previously on Verizon but I unlocked it.It was working properly but after six months of purchase.I am not able to register neither on vodafone server nor on blackberry or host routing table, service books are also not available.... I tried it with other sim cards of different service providers then to it is not working.I tried each and everything which service provider told like battery pull,restart,security wip etc.Please HEL ME

I"m not fully understanding the words you are posting, so let's see if I am interpreting correctly:
1) You have a VZW 9550
2) The 9550 is unlocked from VZW, as validated by this:
http://blackberryfaq.com/index.php/How_do_I_determine_if_my_BlackBerry_is_%22unlocked%22%3F
3) You have a SIM from Vodafone India, that you wish to use in the 9550, locally in India
4) It worked fine for 6 months on Vodafone India, but has recently stopped working
If I have that correct, here is what I suspect happened. When you unlocked it and put the Vodafone India SIM into it, it properly registered to Vodafone India. But, your BIS-level services did not get shut down from VZW. Sometimes this happens...a carrier may not immediately shut down your BIS services when you move onto a different carrier. And some carriers allow the BIS services to function, even though they are traversing to a different carrier. Once VZW caught up, they finally shut down your BIS service since you'd not been paying them for those services.
Consequently, what you now need to do is to get your BIS services working directly from Vodafone India. And that is where the challenge will lie. The 9550 is capable of both CDMA and GSM services...it has a multi-function radio. Clearly, since it was working via Vodafone India for those 6 months, you have it properly configured to operate on that network. But, until you can activate BIS services from the Vodafone India network, you will have no ability to receive BIS services from them.
If you indeed have a BIS-level account from Vodafone India, then that's only the first step in getting this working. The next step is obtaining the Service Books from Vodafone India (you previously had them from VZW, but when they shut down your BIS account, the Service Books were automatically removed from your BB). Even if the BIS account at Vodafone India is fully functional, the Service Books must still reside on the BB in order to actually use the service. And the Service Books come from the carrier. Most carriers will only deliver Service Books to BB models that they natively support...so if Vodafone India does not support the 9550, then they will not push the Service Books to you.
There are tedious and manual methods to obtain the necessary Service Books, but please first clarify if all of the above that I have written to you is accurate.
Oh...one more thing...are your voice-level services, from Vodafone India, working fine still?
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Blackberry Storm 2 9550 Needs adobe flash 10

I bought at Verizon the blackberry storm 2 , 9550 under the understanding that this phone would meet all of my needs, which I explained clearly. I need a phone that is enabled with Flash Player Browser and Java enabled. I precisely stated that since I deal in the stock market, I needed access to CNBC.com TV for financial news and also for other sites that would display Streaming charts. To my dismay...It has been about 6 months and there is no existing flash player for the Blackberry storm 2.
If anyone can give me hope for the short future if RIM or Verizon or Adobe will be making such an application for web browser viewing, please post it here.
I have even attempted to see if SkyFire web browser would have any plans. But I am suspecting that there may be a lack of outstanding and effective programmers or not motivated enough to take this approach. I can't believe that Adobe management nor Verizon management has anything wrong to do with this.
If anyone knows of a Verizon phone that may take the adobe flash version 10 into a web browser is Java enabled... and can handle PDF files and Microsoft Office with Word , Excel, Access Database.....PLEASE CONTACT me. email: [email protected] or post here.
All I heard is that Verizon have ANDROID phone are are Adobe Flash enabled. I just can't believe it, because they were the ones that told me that my Blackberry storm 2 would also be the one with those capabilities.

Hi Mich,
It's unfortunate to hear about your Blackberry experience.
Good news, though, is that any Android phone that has Android 2.2 or later on it has support for Flash. For Verizon, the current selection of smartphones (that I know of) that meet this criteria are:
     - Motorola Droid X
     - Motorola Droid 2
     - HTC Droid Incredible
cheers,
/Eric.

Blackberry storm 2 ( 9550 )

hello
I have blackberry storm 2 ( 9550 ) i boght on verizon, but last week i did transfer my phone to PagePlus and after that my internet not work any more... and i have verizon wireless( wi-fi) at home and i use my blackberry with wi-fi the broser works great but my WINDOWS LIVE MESSEGER don't connected and get ERROR (65): problem receiving data from the serve.
how to fix this issue please ?

I don't know what PagePlus is but if you removed your BB data plan then your device will no longer work. Call your carrier and make sure you have the proper BlackBerry data plan on your account.
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

Storm 2 9550 with BMW - Bluetooth stays active all the time

I changed my phone recently and bought a Storm 2 9550. My old Verizon phone (Motorola Z60) used to work with my car without any problems.
At first, I didn't have any problems with the new phone while on my car's Bluetooth. However, after activating my phone with the company e-mail functions, the Bluetooth is a nightmare. As soon as it is activated, it stays activated even thought am not talking to anyone and turn the car radio off. I can't change channels on the radio, because the Bluetooth is always active.
It can't be a problem with the car as it used to work with my other phone. Something happened when I start to get my company e-mails on the phone.
As soon as I am done with my phone call, I have to disable the Bluetooth otherwise it drains the battery as it stays connected.
I did unpair and re-pair stuff... Is there a solution to this?
Zack04

Delete CleanMyMac2. You do not need it and may be a contributing reason for your problem.
Check Activity Monitor for applications that may be using a lot of CPU resources:
http://support.apple.com/en-us/HT203184
Run an Apple Hardware Test:
http://support.apple.com/en-us/HT201257
Note that an error free AHT is not definitive.
You also might test the MBP with the original RAM module in place of the 8GB module you installed. There may be compatibility issues.
Ciao.

Storm 2 9550 Battery Replacement source

I Googled Blackberry Storm 2 9550 battery and got a ton of sources. Reviews showed that those for $5 all had problems with counterfeit batteries that would not charge, failed to hold a charge, etc. So I paid twice the amount: $10 at FactoryOutlet.com for what was supposed to be a brand new battery identical to the original...And got the same result.
When the replacement battery is installed, soon a symbol appears with a battery outline and a big red X over it. Factory Outlet says that means it is incompatible. It will not accept a charge no matter how long it is plugged into AC power via a charger that still works fine on the old battery (which is running out of juice much sooner than it used to....same day with little usage).
Question: has anyone found a reliable on-line source to supply replacments for the original battery D-X1 that is very inexpensive? (I am out of my original 2 yr Verizon contract and will soon be shopping a new phone).
Or is there a setting within the Blackberry that can be changed to accept manufacturer's batteries that mirror the OME battery specs?

Hello,
"Normal" is an elusive measure...each uses their BB differently, demanding a different consumption of resources, including battery power. From my own experience with a 9550, a daily recharge was the maximum length of interval I would reliably recommend. Indeed, I always had a charger in every car, a charger at every normal desk location (e.g., office, home office, etc.) and two fully charged spare batteries. That's just the way it was.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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Knowledge Base Updates
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How do I activate a new BB Storm 2 9550?

Hello,
I purchased a new BB Storm 2 9550 and cannot activate it on the Verizon network. When I enter the MEID # I repeatedly get the message :The Device ID you entered is not valid. Please try again or contact Customer Service at 800-922-0204 for assistance..
Please help.
Thank you.

Hi tm11,
We would love to help out with your device activation today. I fully understand the importance of activating your device. The error that you're receiving would advise that the device may not be eligible for activation. This could be because the device was reported as lost or stolen. Also, this device may not be compatible with the VZW Network. Have you attempted to contact us directly at 800-922-0204 for review of the device ID? Are you attempting to activate this device on a postpaid or prepaid account? Please keep us posted, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

Blackberry Storm 2 (9550) Pairing Issue

This thread has probably been posted before, but if I'm having this problem then it is likely that others are as well.
I have a Blackberry Storm 2 (9550) and I cannot get it to connect to my car's factory-installed bluetooth system. When I try to add the car as a bluetooth device, it recognizes that there is a signal present (it will say "audio device"), but when I try to pair with the audio device it always fails. I have tried rebooting the phone (including battery removal), rebooting the car, and nothing seems to work.
I understand that my phone is not specifically listed as compatible with my vehicle (2007 Dodge Charger), but I have been able to pair other phones (approximately 7 different co-worker and family phones), and most of them were not listed as compatible. In fact, it seems as though this Storm 2 is the only phone that will not pair with it. This is extremely frustrating given the amount of money paid for this phone.
I pay the extra money for a premium phone so that I don't have to deal with these small issues. I expect the technology to be top-notch, and I expect that there would be no connectivity/compatibility issues. I am hoping that there is a solution to this, as I am not even close to qualifying for a phone upgrade, and my wife would hang me if I went out and dropped $500 on a new Droid.
Any help would be greatly appreciated. Thank-you in advance!

Lets try 4 steps to resolve this issue.
1, Could I get you to power the phone off, remove and replace the battery to do a soft reset on the device.
2. Then could I get you to dial *228 send and option 2 again in your home area to update the PRL.
3. Next could I get you to try un-pairing the device and car then pairing the two again.
4. After you have done this if still unsuccessful we can try a factory reset (after you have backed up your phone)
a. On the Home screen or in a folder, click the Options icon.
b. Click Security Options.
c. Click General Settings.
d. Press the Menu key.
e. Click Wipe Handheld.
f. To delete all third-party applications from your device, select the Include third-party applications check box.
g. Click Continue.
h. Type blackberry.

BlackBerry Storm 2 9550 Email setup problem

I have a Tmobile BlackBerry curve 3g originally with a BlackBerry plan (BIS) that has an email, internet, and blackberry messenger working perfectly. My question is, I would like to use my older Blackberry Storm 2 9550 (unlocked) with my present Tmobile BlackBerry plan. However, after the "device change" I could not move my emails perfectly as I would get errors setting up on Storm although I was able to have internet access, use bbm and gps under EDGE signal.
To fully understand the problem, I tried doing the same procedure onto my other unlocked Bold 9650 device and was able to move and synchronize emails, together with internet access, gps and bbm. I just do not understand why I could not move my emails onto Storm 9550 just like on the Bold 9650 which are basically the same unlocked CDMA phone.
I have done the following:
-back up and restore (everything including service books from the present curve 3g to storm2)
-have done "register now" on host routing table on storm 2
-checked service books on storm2 and able to find "Email [CMIME]
-email setup would result to "The application has encountered an error and cannot continue"
-TCP/IP APN setting set to: epc.tmobile.com
-Storm 9550 has v5.0.0.1015 (Bundle 1656, Platform 4.2.0.442
If you could please help me step by step I would really appreciate it. Thanks
Marc

Hello marc1075 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Email setup application.
Backup your device and do a security wipe (click here) and before any data is restored, click on Email settings. Does the same error occur?
Could you send me a private message with the PIN? I can investigate further for you.
Thanks!
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Why will Verizon not allow the use of a phone number that is Not a Verizon Number?

Not happy with Verizon! No alerts sent to iPad, no phone numbers other than Verizon numbers. Why?
Options
09-29-2011 02:17 AM
Ok, I have been on the phone twice now with customer support, all I want is an alert sent to my IPad for data usages !
I want an alert sent to my iPad, or my phone, they can not, or will not do it? My phone is through at&t, Verizon will not except any phone number that is not a Verizon! WHY? my iPad is through Verizon, I know they can send alerts to the iPad, because they did it, they sent me a new password through an alert? I went over on my data plan because I did not get the alert in time, it was sent through email, a day late! Also, i asked about being able to serf the Internet and talk on the phone on Verizon, I was told that only 4G devices are capable, Wow,! I have been able to to this with my AT&T iPhone 3Gs from day one. I am now rethinking if I want to switch to Verizon? Is AT&T really that much more advanced?

Only on the ipad 2 has the reminders i was told. Can u get my verizon app in the apple market? I did that for the iphone4 verizon. U can always sign in my verizon on ur ipad. Even if u switch to get a phone with verizon the ipad is on a different #.

Phone Firmware upgrade Startegy for 9.1 -- 10.5 migration

Hello,
We are planning our migration from CUCM 9.1 to 10.5.
I want to do a phone firmware upgrade before upgrading the cluster, to minimize phone upgrades. Planning to use PFD (Peer File) for this.
My question is, what would be the best strategy to upgrade the firmware?
I am not sure if the current load in 9.1 will be supported by 10.5, and if 10.5 device pack/load is installed on 9.1, would 9.1 support it.
So should I upload the 10.5 pack on 9.1 and upgrade the phones in groups, or would 10.5 support it.
The other thing is, I just want to confirm, after a cluster reboot/version switch (in upgrade), would the phones restart and try to upgrade or would only try to connect to available CUCM.
The compatibility Matrix is a bit confusing.
Thanks,
AK.

Thanks for the reply guys.
I DID try to upload the 10.5 pack in CUCM 9.1, but it rejected it. so no way it will do that.For the file this is what I understand:
1- COP files: contain script to upgrade the firmware
2- loads files: contains the actual firmware
So would a good strategy be:
-Register all phones on Sub first. Keep Sub as Primary.
-Upgrade Publisher.
-Register a group of phones on Upgraded publisher (by making changes on PUB), by making Pub primary for them.
-the Phone group Upgrades the firmware
-Group of Phone gets upgraded. move to next group.
-After all Phones are upgraded, upgrade the sub.
If there is a better way to do it, please let me know. The biggest challenge we have is to get all 3000 phones migrated in 1 night.
Thanks guys. Appreciate it!

Air update phone firmware version

How do you update phone firmware version?
1. Download Nokia pc suite and use NSU or Nokia ovisuite (For Windows User only)
2. Try over the Air update (MAC/Windows User)
If your mobile data rates allow, try doing an over the air update. Support varies by phone, variant and software
Go to tools >Utilities> Device manager (location may vary by device)
There should be an updates tab
This functionality may not be available in your device. Contact your service provider for more information
To view or update the current software version of your device or to check the date of a possible previous update, select Menu> Tools> Utilities> Device mngr
To check whether software updates are available select Options> Check for Updates
First off BACK UP YOUR DEVICE! make sure you have a back up of the memory card and also the device memory and make sure that the battery of your device has enough power or connect the chager before starting update. To start the update select access point. The device starts to download the device data.
When the data is downloaded the update description is displayed. Select Accept to accept the download of the update package or cancel to cancel the download. IT may take several minutes and you can use your device during the download but not during installation time.
Server Profile Settings
Menu> tools> utilities> Device Manager
to add a new server profile seleat Options> New server profile.
Contact your service provider for correct settings
Server name- Enter a name for the configuration server
Server Id- Enter the unique ID to identify the configuaration server
Server Password- Enter a password to identify your device to server
Access point- Select the access point to connect to the server
Host Address- Enter the url address of server
Port-Enter the port number of the server
User name & password- Enter your username and password for the server
Allow configuration- To allow receiving configuration settings from this server select yes
Auto Accept all requests-To have your device ask for your confirmation before accepting configuration from this server. Select NO
Network Authentication- Select if network authentication is used. Enter your Network username and Network password to identify your device to the server.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Like how did nothing happen >> no connection >> no message ??
CAN I UPDATE >>
http://europe.nokia.com/support/download-software/device-software-update/can-i-update
jje

Phone Firmware report for hard coded devices

To roll out new phone firmware in UCM 9.1.2, we opted as first step after lab test to update some individual phones in production by hard coding the "Phone Load Name" field for several beta users. We also have some vpn phones that we hard coded with specific firmware load value that resolves some vulnerability. What I'm looking to do is figure out a query to report on all the phones that have been hard coded, and a way to bulk change these values or remove it.
Thank you

Unified Reporting -> System Reports -> Unified CM Phones With Mismatched Load will tell you what phones have an explicit phone load specified.
You can also use the command line to get the information too:
admin: run sql SELECT name, description, specialloadinformation FROM device WHERE specialloadinformation IS NOT NULL AND len(specialloadinformation)>0
You could use the SQL command line to update the firmware information, but BAT is a lot easier in this case.
GTG

Strategy for managing phone firmwares

Hi,
I would like your advice on phone firmware management.
We are running a big CUCM 8.6 cluster with many site offices. The phone firmware version in device defaults is 9.3
When we order new phones, we receive phones with firmware versions less than 9.3 and greater than 9.3.
When the firmware version is less than 9.3, we dont have an issue. The phones just upgrade.
When the firmware version of the new phones is greater than 9.3, then we have had issues. Phones dont do the downgrade of the firmware from a higher version to a lower version. Does Cisco support downgrade of the phone firmware from a higher to a lower version? How do we know which version downgrades have been tested by Cisco. I dont see much info about downgrade in the release notes.
How do we manage this situation?
We dont want to add the new devices with a special load as we would like all devices in our network to have the same load.
Is upgrading the phone firmware globally on CUCM on a regular basis the only solution?
Please let me know how you manage the issue of phone firmwares on CUCM?
Many thanks for your help!!
Regards
Pete

Hi Pete,
Just to add some new fun into things, you now have to watch for
new "Hardware" versions as well. This will also impact the upgrade
& downgrade determinations made by certain phones when they
look to register. So your new phones won't downgrade to the older 9.x version and
this is why you are seeing these anomalies
So if you move past 9-3-1sr1 in the general device defaults you should be good to go.
Hardware Updates
The hardware updates improve the compatibility of internal phone components.
The following table lists the updated hardware versions that require this release.
Phone Hardware Version
Cisco Unified IP Phone 7942G
15.0 and higher
Cisco Unified IP Phone 7962G
15.0 and higher
Cisco Unified IP Phone 7945G
13.0 and higher
Cisco Unified IP Phone 7965G
13.0 and higher
Cisco Unified IP Phone 7975G
12.0 and higher
Phones manufactured with these hardware versions must run Firmware Release 9.3(1)SR1 or later. The phone firmware does not allow the phone to be downgraded to releases earlier than Release 9.3(1)SR1.
http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7900_series/firmware/9_3_1SR1/release_notes/P790_BK_R4E1E768_00_rn-9_3_1_sr1-7900-series_chapter_00.html#P790_RF_ND56648A_00
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen

Storm 2 9550 Bluetooth and Windows 7

I am having an issue with my new Storm 2 9550. I can get it to pair with my computer and synchronize wirelessly, but I cannot transfer anything such a pictures to my computer via bluetooth. If I look in devices and printers it shows my blackberry, but it has a large yellow exclamation point on it. When I tell it to troubleshoot, it tells me there is no driver installed for "bluetooth peripheral device." There are three instances of this in the device manager. Where can I find drivers for this? I installed the desktop manager and that did not solve the problem. I let it search for drivers and it comes up empty. Can anybody help me with this?

Many (including me) were stumped by the appearance of two bluetooth devices missing drivers in Windows 7 64-bit build 7100 following the installation of Blackberry Desktop Manager Software version 4.6 or higher.
These exclamation ! marked bluetooth peripheral devices are merely two more ports that Windows 7 can't find the drivers for (there should be FOUR total after you follow my suggestions).
Lucky for YOU, these port drivers are already present on your system (assuming you installed RIM Blackberry Desktop Manager software 4.6 or higher).
The 'trick' is to manually load the extra two PORTS by choosing from a list of drivers.
Find the 2 problem drivers-missing entries in your Bluetooth devices list, right click on the first one, choose UPDATE DRIVER SOFTWARE. Then choose Browse My Computer, then Let Me Pick From a List of Device Drivers. Scroll down till you see PORTS, then choose Rim Virtual Serial Port v2 and click Apply.
You'll get a warning message from windows 7, ignore this choose OK or apply and load the driver. It will report the device is set up correctly.
REPEAT this process 1 more time for the 2nd problem child bluetooth device that is missing the driver.
Then pair up your Blackberry with your laptop. Don't forget to REMOVE your laptop or PC from the blackberry list of paired bluetooth devices and then pair it all over again now that you've fixed the drivers on the pc/laptop side of things in Windows 7 by adding those two ports that were missing (assuming you're upgrading to Windows 7 and having problems where you can't sync with Outlook and your Blackberry using BLUETOOTH.
Once you've paired your Blackberry successfully, you'll need to configure Bluetooth in your connections options in Blackberry Desktop Manager 4.6 or higher.
You can then forget about plugging in the USB micro-cable and happily SYNC it with your bluetooth

Phone firmware storm 2 9550 by Verizon

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