Photoshop CS5 installs on Win 8.1, but won't update.  the error says, ""This serial number is not for a qualifying product..." when installing an upgrade or upsell".  PS CS5 12.0  is too downlevel to work on canon raw

I have contacted adobe CusServ 5 times.  Each time I get a different answer.  One even went so far as giving me a new, full product serial number which still would not allow updates to be applied.  Their only solution is to pay for the "cloud".  I don't need the "cloud".  My CS5 does everything I need and has worked great up until my computer died.  It was running win7 ultimate.  My new computer runs win 8.1.  Not the pro version.  Should I go to Corel, maybe they are more helpful?  Help please!
I have looked at the other similar issues here and the answers are all similar.  1)Contact CS agent.  Useless, they say come here to the forum.  2)apply SN from previous product.  Did that and loaded CS4 also.  No help.  3)Get a new serial number.  got a new SN for a full product from one of the CS agents.  Same problem.
I have deactivated, activated.  I have uninstalled and re-installed several times.  The CS agents I have spoken to were useless, the only way I could get them to try anything was to suggest that the problem was beyond their competency.  I refuse to pay $30 a month for the functionality I have all ready purchased.  Adobe is degenerating.  I hope more people reject the "cloud" concept.

Hi Guys,
Ive got the same problems as you, Win XP SP2 on RAID 1 hard disk set on an AMD raid controller, but I have no driver to roll-back to.
Ive installed Photoshop CS3 and also Acrobat Standard 8 (which used to run fine on an old system), but all i get now is the blank window with the menu and title bar and thats all.
Can some one help?  (will this licensing patch resolve the issue - and where can i get it from?)
Thanks

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