Photoshop Elements 13 Content Aware Fill Not Working

Hello, all. I am sort of new to Elements 13 and seem to have run into a bit of a blockade. I'm trying to eliminate a tree in the background of a photo with content aware fill capability; however, when I try this it loads as if it's working on it but when it's finished nothing has changed. I thought perhaps it wasn't prominent enough to recognize what to fill (which did seem unlikely), so I went ahead and tried it on something more isolated and still nothing is happening. I feel as though I must have something set incorrectly because a lot of my other tools aren't working either, but I can't imagine what it is I've done wrong.

When the editor gets weird, the first thing to do is to delete the preferences. Go the editor preferences>general, click this button and restart the editor:

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