Photoshop printing presets for Ricoh Aficio 3260c

I work in a small printing office -- we use all Macs and we do all of our design work with either Photoshop, Illustrator, or InDesign, printing it all on a Ricoh Aficio 3260c. We're using only Pantone colors in the designs but I just feel that there's some setting that isn't completely right in our printing process/programs.
I was wondering if in Photoshop/Illustrator/InDesign I should alter any of the printing presets/profiles so that it's set up specifically for that printer, if that makes sense. I know that there is a "Pantone Driver" for our printer, but what advantage does that give us over the standard driver and could that pantone driver automatically contain the presets needed for printing pantone colors on our printer without altering the settings in Photoshop?
I've tried contacting various support and Ricoh but can't get any real help/information on what we're trying to do as nothing is actually broken, thus they don't really care. I just feel that there needs to be some tweaking along the way...so if you can help, that would be great! Thanks.

danny,
If you are printing to a CMYK printer, why are you specifying Pantone-specific colors. First, a large number of those colors are outside the CMYK color gamut, so yes, you will get color surprises.
That said, if Ricoh does have a Pantone driver, I would recommend acquiring it as it probably will give a better interpretation of Pantone colors for that specific printer, than more generic converting-on-the-fly routines would. (Otherwise, why would they have bothered to develop and market it?)
Speak to a Ricoh tech rep and see what he/she says about this. If first-line support is clueless, work your way up to the Ricoh food chain until you reach someone in a supervisory capacity who can answer your question.
Neil

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