Pipex rejects my mail - Reverse DNS Policy???

My mail is being rejected by Pipex with a 450 error. Their support people tell me that I have to configure a reverse DNS policy on my mail server, but I do not know how to do this or where to look.
Does this make any sense and if so what do I have to do?
Here is the result os postfix -n
Last login: Tue Feb 19 13:28:18 on console
Welcome to Darwin!
mailgate:~ admin$ postconf -n
alias_maps = hash:/etc/aliases,hash:/var/mailman/data/aliases
command_directory = /usr/sbin
config_directory = /etc/postfix
content_filter = smtp-amavis:[127.0.0.1]:10024
daemon_directory = /usr/libexec/postfix
debugpeerlevel = 2
html_directory = no
inet_interfaces = all
mail_owner = postfix
mailboxsizelimit = 0
mailbox_transport = cyrus
mailq_path = /usr/bin/mailq
manpage_directory = /usr/share/man
mapsrbldomains =
messagesizelimit = 20971520
mydestination = $myhostname,localhost.$mydomain,localhost,cp-lighting.co.uk
mydomain = cp-lighting.co.uk
mydomain_fallback = localhost
myhostname = mailgate.cp-lighting.co.uk
mynetworks = 127.0.0.1/32,192.168.101.0/24,62.49.106.141
mynetworks_style = host
newaliases_path = /usr/bin/newaliases
ownerrequestspecial = no
queue_directory = /private/var/spool/postfix
readme_directory = /usr/share/doc/postfix
recipient_delimiter = +
relayhost =
sample_directory = /usr/share/doc/postfix/examples
sendmail_path = /usr/sbin/sendmail
setgid_group = postdrop
smtpdclientrestrictions = permit_mynetworks rejectrblclient zen.spamhaus.org rejectrblclient dnsbl.sorbs.net rejectrblclient list.dsbl.org permit
smtpdtls_keyfile =
unknownlocal_recipient_rejectcode = 550
mailgate:~ admin$

You need to ask your ISP to do it.

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    DateCreated             : 9/2/2014 7:44:55 PM
    ReverseDnsFqdn          : fathersonholyghosttown.com.
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    VirtualMachineRoleSizes : {}
    OperationDescription    : Get-AzureService
    OperationId             : xxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxx
    OperationStatus         : Succeeded
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    Description             : S4 reverse DNS
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    AffinityGroup           :
    Status                  : Created
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    DateModified            : 24/12/2014 17:33:26
    DateCreated             : 14/11/2014 13:50:26
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    WebWorkerRoleSizes      : {}
    VirtualMachineRoleSizes : {}
    OperationDescription    : Get-AzureService
    OperationId             : 670e5f9b-206d-5b41-a3c7-f5acf5f89fcd
    OperationStatus         : Succeeded
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    ptr:191.235.218.152
    No ptr Records exist
    History results:
    Type
    IP Address
    Domain Name
    TTL
    PTR
    191.235.218.152
    assistimo.cloudapp.net
    1 min
    smtp diag
    blacklist
    port scan
    subnet tool
    Reported by PRD2.AZUREDNS-CLOUD.NET on 12/1/2014 at 11:15:54 AM (UTC -6),
    just for you.  (History)  Transcript
    Session Transcript:
    MXTB-PWS3v2 468ms
      0  f.in-addr-servers.arpa  193.0.9.1  NON-AUTH  109 ms  Received 8 Referrals , rcode=NO_ERROR    NS tinnie.arin.net,NS ns-lacnic.nic.mx,NS ns3.afrinic.net,NS ns.lacnic.net,NS
    sec1.authdns.ripe.net,NS sec3.apnic.net,NS a.arpa.dns.br,NS ns2.lacnic.net,  
      1  tinnie.arin.net  199.212.0.53  NON-AUTH  31 ms  Received 5 Referrals , rcode=NO_ERROR    NS PRD1.AZUREDNS-CLOUD.NET,NS PRD5.AZUREDNS-CLOUD.NET,NS PRD3.AZUREDNS-CLOUD.NET,NS
    PRD4.AZUREDNS-CLOUD.NET,NS PRD2.AZUREDNS-CLOUD.NET,  
      2  PRD2.AZUREDNS-CLOUD.NET  65.55.117.43  AUTH  46 ms  Received 1 Answers , rcode=NO_ERROR    PTR assistimo.cloudapp.net,  
    We have no support contract and cannot submit a support request as suggested.
    Thank you in advance.
    Carlos R. Calado

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