Pixel policy on Yoga 2?

Hi,
Yesterday I bought a Yoga 2 but as soon as I had brought it home and turned it on I discovered a dead pixel shining in bright white in the middle of the screen. It was extremely annoying so today I brought it back to retailer who explained to me that the pixel policy on Idea systems allowed for less than three broken pixels in a near vincinity of each other.
I also found this http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT035306 which is not saying what the retailer told me but what I still find very wierd.
Is it true that Lenovo does not take in consideration where the dead pixel is located and when it appeared?
I think it is sad that Lenovo does not have a zero dead pixel tolerance on the Yoga systems. The Yoga 2 is pretty pricy and when you buy a computer which is more or less an interactive screen you expect the screen to be working properly when you receive it.
Regards,
Joakim

Yup, that is the pixel policy page.
*Non Lenovo employee*
I have a Y2P (i5) ... Feel free to ping me if you want me to test some applications with your Y2P if you have the same model. I don't mind keep doing recovery on it if needed .... =)

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Apple dead pixel policy

Does anyone know apples policy on dead pixels? Is the same policy as most of the companys out there that say the screen is not faulty unless it has a certain number of dead pixels. I have a dead pixel on my imac g5 17" which stays black all the time. I think it is outrageous that a company can say the screen is not faulty. I think i am going to ditch the imac g5, buy a power mac then buy a samsung screen to go with, apparantley there do a zero, yes zero pixel policy. Any more than zero dead pixels on samsung screens are classed as faulty. Thanks a bunch apple now i have an imac i dont even want to look at.

Excuse me? There is no need for that tone.
I got my info from Samsung here and if they haven't updated their site to reflect the new policy, then that is not my fault. Furthermore, if they can't update their site to reflect this policy, I doubt that they will stand behind it. If I had a "no-defect" policy, I would be sure to have it plastered all over my site.
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Have you tried an app like UDPixel to try and unstick the pixels? Though yeah if you can tell tech support the document which you found the information in you should be able to get the panel replaced.
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Hi Community I'm from Argentina this is my first post here.
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Greetings, Manu.

Try this:
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I am not sure what else to do. It seems like unless you complain on this board, lenovo will not respond.
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The Policy:
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Dead Pixel Policy

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Hello,
the official statement is shown here as pixel policy.
However there are some software tools, some of them seem to work. Please take a look here.
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
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I'm intrigued to see how many others have purchased the new 27" iMac's and have managed to get one without any dead pixels.
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Simon (UK) wrote:
kelf wrote:
i feel half of ur pain! i got the 21.5" on saturday, and it had a red pixel in the middle of it! i am not gonna live with it and will return it today!
btw, is there any dead pixel policy?
It's a fault just like any other type of fault. Your brand new iMac's pixels are all meant to be working. If you receive one where they clearly are not you are right to have it replaced. This is not a PC, it is a top of the range Apple product for which we expect and demand the highest quality. After all, we're paying top dollar (or £) for this level of build and design. Accept nothing less.
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Message was edited by: star-fish

Why Apple ship macbook with dead pixel??

I have bought a macbook about two weeks ago... but i notice that one pixel was dead...
I phoned to apple costumer care and they sent to me a new macbook, but also this one have a dead pixel!!
Angry, i phoned again to the apple costumer care but this time they doesn't want to change forgotten that i was in time for a RMA request .
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Samsung sell their HD ready TV with a warranty over ALL pixels... and Apple dont care about that.
Shame!
I would like to see Steve Jobs in a keynote presenting iPhone with a little black hole in the screen... as i should do with my clients.

Most manufacturers require a certain number of dead pixels before replacing a screen. I actually believe samsung is the only company to have a 0-dead-pixel-policy.
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Martin

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I just ordered x220 from lenovo. I recived the box yesterday and found my new thinkpad had many backlight leak and 1 stuck pixel at the center. I am very disappoint with it. Can I return it, change to new one or send to lenovo sevice center in thailand to change my IPS display.
I ordered it on 5/26/11. My friend in USA passed it to me on 6/6/11 then I recieved package in Thailand on 6/10/11.
This is my backlight leak.
http://imageshack.us/photo/my-images/840/img0056yz.jpg/
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welcome to the forum!
the current policy is that a display must have three or more dead or stuck pixels to be considered defective.   one is simply not enough.
http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-69856
regarding the backlight bleed, it looks normal to me for an LED notebook panel.   i could create a condition where even $5000 IPS graphics displays show some sort of backlight bleed on a black background with brightness at full power.   no display is perfect in this regard.   my X220 IPS panel has a slight amount of bleed under the right conditions but is only noticable 1% of the time.
if this is unsatisfactory, you may try contacting lenovo support in thailand at 1-800-060-066 or 66 2273 4088 between 8AM and 5PM monday-friday.   however, please note that they will likely refer to the same pixel policy above.   whether or not they will make an acception due to the location of the stuck pixel is up to them.
also, i've removed your second account "eldonler" as we don't allow members to have more than one login per our community participation rules.   thanks for understanding.
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Pixel policy on Yoga 2?

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