Pixma scanner no longer working [Solved]

This worked flawlessly about a month ago- so there are no sane packages to downgrade in hopes of solving this problem. Sane detects the scanner just fine (cups printing still works with this multifunction and it scans fine in Windows- so not a hardware issue).
Anyway, found some people with similar problems who use Ubuntu, with no solutions yet, so I figured I'd see if any Archers also had this problem with other Canon Pixma multifunctions.
[root@desktop jjohnson]# scanimage -L && scanimage -T
device `pixma:MX860_192.168.1.5' is a CANON Canon PIXMA MX860 multi-function peripheral
scanimage: scanning image of size 640x1050 pixels at 24 bits/pixel
scanimage: acquiring RGB frame, 8 bits/sample
scanimage: reading one scanline, 1920 bytes... FAIL Error: Operation was cancelled
[root@desktop jjohnson]#
Scanner is found just fine, however it will fail to scan anything (by feeder or flatbed). xsane gives an operation canceled error as well. This problem also occurs on my laptop.
Anyone else having issues with Pixma based scanners? Any ideas for further troubleshooting sane?
Thanks for any help or commentary
Last edited by jskier (2010-01-03 03:19:32)

surfed wrote:Have you tried recompiling the Scangear MP driver from Canon?
It didn't compile and I figured since it worked out of the box at the time I didn't need it. I still can't get it to compile:
scanflow.c: In function 'CnmsScanInfoInit':
scanflow.c:510: warning: cast to pointer from integer of different size
scanflow.c:513: warning: cast to pointer from integer of different size
scanflow.c:516: warning: cast to pointer from integer of different size
scanflow.c:521: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowSubSetOptionColor':
scanflow.c:748: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowFileInfoInit':
scanflow.c:983: warning: cast to pointer from integer of different size
scanflow.c:1005: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowProgressBarStart':
scanflow.c:1077: warning: cast to pointer from integer of different size
scanflow.c:1082: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowSaneGetParameters':
scanflow.c:1196: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowScanData':
scanflow.c:1352: warning: cast to pointer from integer of different size
scanflow.c: In function 'CnmsScanFlowImgCorrectCropScan':
scanflow.c:1721: warning: cast to pointer from integer of different size
scanflow.c:1795: warning: incompatible implicit declaration of built-in function 'free'
scanflow.c: In function 'CnmsScanFlowImgCorrectCropPreview':
scanflow.c:1982: warning: incompatible implicit declaration of built-in function 'free'
mv -f .deps/scangearmp-scanflow.Tpo .deps/scangearmp-scanflow.Po
/bin/sh ../libtool --tag=CC --mode=link gcc -DV_MAJOR=1 -DV_MINOR=0 -O2 -D__GIMP_PLUGIN_ENABLE__ -L../backend/.libs -L/var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/../libs_bin -o scangearmp scangearmp-main.o scangearmp-callbacks.o scangearmp-interface.o scangearmp-support.o scangearmp-coloradjust.o scangearmp-coloradjust_bc.o scangearmp-coloradjust_hg.o scangearmp-coloradjust_tc.o scangearmp-coloradjust_fr.o scangearmp-coloradjust_mc.o scangearmp-com_gtk.o scangearmp-cnmsstr.o scangearmp-w1_main.o scangearmp-w1_size.o scangearmp-w1_ui.o scangearmp-preference.o scangearmp-save_dialog.o scangearmp-prev_main.o scangearmp-prev_sub.o scangearmp-scanfile.o scangearmp-scangimp.o scangearmp-scanmain.o scangearmp-scanopts.o scangearmp-scanstdlg.o scangearmp-scanflow.o scangearmp-cnmsfunc.o -lgtk-x11-2.0 -lgdk-x11-2.0 -latk-1.0 -lgio-2.0 -lpangoft2-1.0 -lgdk_pixbuf-2.0 -lpangocairo-1.0 -lcairo -lpango-1.0 -lfreetype -lfontconfig -lgobject-2.0 -lgmodule-2.0 -lglib-2.0 -lcncpmsimg -lcncpmsui -lsane-canon_mfp -lgimp-2.0 -lgimpmath-2.0 -lgimpconfig-2.0 -lgimpcolor-2.0 -lgimpbase-2.0 -lglib-2.0 -lpng -lusb
libtool: link: gcc -DV_MAJOR=1 -DV_MINOR=0 -O2 -D__GIMP_PLUGIN_ENABLE__ -o .libs/scangearmp scangearmp-main.o scangearmp-callbacks.o scangearmp-interface.o scangearmp-support.o scangearmp-coloradjust.o scangearmp-coloradjust_bc.o scangearmp-coloradjust_hg.o scangearmp-coloradjust_tc.o scangearmp-coloradjust_fr.o scangearmp-coloradjust_mc.o scangearmp-com_gtk.o scangearmp-cnmsstr.o scangearmp-w1_main.o scangearmp-w1_size.o scangearmp-w1_ui.o scangearmp-preference.o scangearmp-save_dialog.o scangearmp-prev_main.o scangearmp-prev_sub.o scangearmp-scanfile.o scangearmp-scangimp.o scangearmp-scanmain.o scangearmp-scanopts.o scangearmp-scanstdlg.o scangearmp-scanflow.o scangearmp-cnmsfunc.o -L/var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/backend/.libs -L/var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/../libs_bin -lgtk-x11-2.0 -lgdk-x11-2.0 -latk-1.0 -lgio-2.0 -lpangoft2-1.0 -lgdk_pixbuf-2.0 -lpangocairo-1.0 -lcairo -lpango-1.0 -lfreetype -lfontconfig -lgobject-2.0 -lgmodule-2.0 -lcncpmsimg -lcncpmsui /var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/backend/.libs/libsane-canon_mfp.so -lgimp-2.0 -lgimpmath-2.0 -lgimpconfig-2.0 -lgimpcolor-2.0 -lgimpbase-2.0 -lglib-2.0 -lpng -lusb
/usr/bin/ld: skipping incompatible /var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/../libs_bin/libcncpmsimg.so when searching for -lcncpmsimg
/usr/bin/ld: skipping incompatible /usr/lib/gcc/x86_64-unknown-linux-gnu/4.4.2/../../../../lib/libcncpmsimg.so when searching for -lcncpmsimg
/usr/bin/ld: skipping incompatible /usr/lib/../lib/libcncpmsimg.so when searching for -lcncpmsimg
/usr/bin/ld: skipping incompatible /usr/lib/gcc/x86_64-unknown-linux-gnu/4.4.2/../../../libcncpmsimg.so when searching for -lcncpmsimg
/usr/bin/ld: skipping incompatible /usr/lib/libcncpmsimg.so when searching for -lcncpmsimg
/usr/bin/ld: cannot find -lcncpmsimg
collect2: ld returned 1 exit status
make[2]: *** [scangearmp] Error 1
make[2]: Leaving directory `/var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp/src'
make[1]: *** [all-recursive] Error 1
make[1]: Leaving directory `/var/abs/local/scangearmp/src/scangearmp-common-1.00/scangearmp'
make: *** [all] Error 2
==> ERROR: Build Failed.
Last edited by jskier (2010-01-03 01:01:53)

Similar Messages

  • I just downloaded IOS 8.0 and now my Brookstone Scanner no longer work. I read in theScanner app that my scanner is not compatible with iOS 8.0.  Is there an Update coming to fix this? Or can I downgrade to IOS 7.0.  Right now my scanner is no good.

    MMy Brookstone Scanner no longer works with IOS 8.0.  Is an Update coming to fix this?

    You'll have to contact Brookstone, the developer of the app in question to find out if they will update the app.

  • HT6114 HP Office Jet Pro 8500 Scanner no longer works with Mavericks upgrade

    I have an all-in-one printer/copier/fax/scanner, HP Office Jet Pro 8500.  The scanner no longer works with the Mavericks upgrade.  Is it possible to get the scanner back in use?  The printer and fax is fine, but I really use the scanner a lot.  Please helap me.

    The following link to the HP Support site indicates that scanning is still supported for the OfficeJet Pro 8500 using Mavericks but also indicates that "you may need to scan in a different way than you did before you installed Mavericks." See the FAQ section of http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03967522&cc=us&dlc=en&lc=en &os=4159&product=3752456&sw_lang=#N1237

  • My USB ports and fingerprint scanner no longer work...

    This problems requires a bit of exposition and I'm bad with computers so bare with me. A few months I noticed my USBs were not working on my computer, So I tested the same USBs on another computer and they all worked so I knew something was wrong with my computer. I decided to try some "solutions" online and only made the problem worse.Before my computer would at least recognise that there was a USB and try to do something with it, only to fail miserably. If I remember correctly it would say something like "failed to install device drivers".Ever since I tried those "solutions" all it does now is make a noise when i plug in a USB. Oh and my fingerprint scanner no longer works. I remember messing around in the Device manager and messing around with things. Here is what I noticed. under the USB controllers tab there is a list that looks like this Universal Serial Bus Controllers  HP Webcam  Universal Serial Bus (USB) Controllers  Universal Serial Bus (USB) Controllers  Unknown Device  Unknown Device  Unknown Device  Unknown Device I'm certain I've done something horribly wrong...My question to you is...1. How can I fix this?2. in the event that I am unable to fix this, is it possible that restoring the computer to factory settings would do the trick?

    Hello 15lrobin  It would be more helpful if you tell us what computer model number you have and what the operating system is, so that the info we give can be more precise.

  • Fingerprint Scanner no longer working in Windows 10

    Hi, I just updated from Windows 7 to the Windows 10 technical preview (10130).  The fingerprint scanner on my laptop no longer works. In Windows 7 when I used it with LastPass, it worked well. Now, it does not seem to register a swipe. I tried to grab the latest drivers from the HP support site, but that did not seem to solve the issue.  Product number: A3E82AV Thanks. 

    Hi , I understand that you are having some troubles with the fingerprint reader on your system, after installing the Windows 10 tech preview. You may want to try updating to the current build which is 10162. Each update tends to have a series of fixes and new features, ( and sometimes a few more issues). Currently the only drivers for Windows 10 tech preview, are a part of the operating system. Also please read the following post Welcome to the HP Windows® 10 Technical Preview discussion board. by . It includes general information about the Tech Preview as well as links to the various Microsoft pages for preview. Also if you wish to get the free upgrade to the release version of Windows 10, when it comes out, you will probably want to go back to your original factory operating system, to qualify for it. I hope this helps.

  • HP scanner no longer working with Mac?

    My HP C4680 scanner/printer used to work with my Mac.  The printer still works fine, but after upgrading to Mac OS X 10.6.8 the scanner is no longer working.  I receive a message - scanner not found.  Anyone know how to fix this to make the compatible again?
    Thanks!

    I have the same problem.
    Updated my iMac 2 months ago, went to Europe, I got back this week, try to scan something..."No Scanner Dectected"
    I reinstalled HP Photosmart Studio with HP Scan Pro, still the same.
    What's going on Apple?!
    I have an old HP Scanjet 3970 Flatbed Scanner that worked fine till the last update.
    I have an iMac Intel 2007 model - Snow Leopard.

  • Canon MP 780 scanner no longer working w/ Mountain Lion

    Okay, I've put in my time (four flippin' hours) to try and figure out what to do about my scanner no longer being supported in Mountain Lion. Canon is incredibly unhelpful (tried to get a number for support, but they don't give me an option of what number to call for my printer . . . not listed on the website). Tried finding MP Navigator 3.0, but it's only avaiable overseas (?! Not to be too ugly of an american, but what's THAT all about?!).
    Am I just SOL? I *hate* the idea of throwing a perfectly good printer away!
    I will never, ever upgrade again until I absolutely have to. I've spent about 10 hours recovering from this "upgrade" to ML (including seven hours on the phone with support, plus two trips to the apple store where they erased and reinstalled, check hardware, etc.) . . . and then I run into hassles like this. First world problem, I know, but still . . .
    Sigh,
    Dave

    I was hoping to avoid paying $40 for VueScan (rather pricey), which is pretty much what the printer is worth. I find it annoying that Brother is unwilling to upgrade their software, thereby encouraging yet another printer to be added to the enormous pile of e-waste that we're generating.
    Next time I'll just avoid upgrading the OS. It wasn't broke, and this sure didn't fix it. But thank you for trying to help.
    Are there any other software scanning packages that are available besides VueScan?
    Dave

  • Fingerprint scanner no longer works after Win 8 upgrade

    HP Pavilion DV6T
    Product Number: WW142AV
    Operating System: Microsoft Windows 8 (64-bit)
    I upgraded to WIN8 pro from Windows 7 home premium a few days ago.  Now my Fingerprint reader no longer lights up or scans my fingerprint.  I checked the driver in device manager and it says that the driver is up to date and that the hardware is working properly.  I also downloaded the most recent update of Simplepass software for Win8 but it does not help.
    This question was solved.
    View Solution.

    Nevermind, I found a good solution from user KingsRook14 on a microsoft answer forum.  This worked for me!
    Validity sensor fix for WIN8

  • HP Photosmart D110a - Scanner no longer works after upgrading to OS Mavericks 10.9

    I have an iMac. I upgraded my system to OS 10.9.5 Mavericks and the scanner of my multifunctional HP Photosmart D110a stopped working. Images imported by the scanner can not be saved in any format. I tried importing and saving from many different applications, as suggested in this forum, but none worked. I have read and researched this forum for at least 5 hours and none of the solutions worked! Neither for me nor for the people who had the same problem! I tried absolutely everything and nothing solved the problem! I downloaded drivers from various links provided, I reinstalled the printer multiple times, I read absolutely everything and no response from the HP team was satisfactory! The HP team indicates generic installation solutions, as if treating with stupid people. No objective response was presented! This seems like a joke! This is ridiculous!
    Please, I require a clear and objective solution !!!
    Thank you

    Hi @LuloMusic 
    There is no full feature software and driver available from HP, but the OS X v10.9 Mavericks driver for your printer is available through Apple Software Update (ASU).
    With this driver you can still print and scan, you just wont have HP software to scan from. Scanning to the computer from the printer control panel is only available when using HP Scan software, thus it will not work because there is no HP scan software as apart of the Apple Software Update driver.
    This explains the issue you are having with the Scan software. That program, and any other HP Software for that printer that is on the computer was intended for an earlier version of the operating system not 10.9. Unexpected Scan Output Using HP Scan Application for HP Multifunction Printers When Using OS X v10.9...
    Please complete the steps below to rid the computer of the incompatible software.
    Scrub/ Uninstall
    Open the Applications folder > HP or Hewlett Packard folder > HP Uninstaller
    Click continue, click on one of the printers in the list.
    * Only do this step if you do not have any other HP Printers.  Hold down Control, Option and Command, While holding the three buttons down,
    Click uninstall.
    Reset Printing System
    Click the Apple icon (   ), and then click System Preferences.
    In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan  dialog box opens.
    Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
    Click OK to confirm the reset.
    Type the correct Name and Password.
    Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
    Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
    Repair Disk Permissions
    On the Dock, click Applications, and then click Utilities.
    Double-click Disk Utility.
    Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
    Click the Repair Disk Permissions button at the bottom of the window.
    Once the repair is complete, restart the computer.
    At this point you can connect a USB cable from the printer to the computer and you will be able to print and scan, or if the printer is already on your network you can add the printer to your System Preferences with these steps;
    Please ensure you are using the HP driver
    Select Add other Printer or Scanner                                                       
    Select the printer you are adding and next to 'Use' you can choose the printer driver
    Now you can scan using one of the following methods;
    Method one: Scan from the Print & Scan window   
    Method two: Scan from Apple Preview
    Method three: Scan from Apple Image Capture 
    I hope this helps. If you have any additional questions or have any difficulty using any of these methods, please let me know what method you are trying and what the issue/error is. You may also find the following document helpful; OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
    I hope this helps.
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • HP Scanner No Longer Works with Snow Leopard

    Hi:
    I just upgraded to Snow Leopard (OS 10.6.1). I have an HP DeskJet F4280 All-In-One. It used to work great under 10.5.x, but now it will print fine but not scan.
    *If I* launch HP Device Manager, and double-click “Scan Picture”, “HP Scan Pro” window opens, but I get the following error: “Sorry, scanner could not be initialized (Scanner not found.)”.
    *If I* press the hardware “Scan” button on the top of the unit itself, the power light blinks rapidly for about 10 seconds, then reverts to its normal state, and nothing else happens.
    *If I* launch “Image Capture” 6.0(424) I get this error: “No camera or scanner connected”.
    *If I* follow the path, System Preferences>Print & Fax>Scan a window opens that reads “HP Deskjet F4200 series” and I click on “Scanner”, but it says “No scanner selected”.
    However, “System Profiler” lists “Deskjet F4200 series” under USB High-Speed Bus, and, as already mentioned, the printer works fine.
    Any advice to get my scan function enabled again would be most gratefully appreciated. Thank you!

    Doug,
    Looks like HP just came out with new drivers today for this printer and HP Scan Pro is back for this and a few other models.
    It is going to be very hard to figure out which ones are going to have the Scan Pro and which ones it will work on.
    For me, I can no longer follow HP directions on deleting the Hp Device Manager and Scan Pro according to their document.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&cc=us&dlc=en&lc=en &jumpid=regR1002USEN
    This is getting far too confusing for me and HP printers...
    The Scan Pro for many models still does not work but now some of the new ones do...
    Listen the HP Architect as he has the best info. Not even HP's website is as up to date...
    Good luck everyone with HP printers...

  • Canon MP990 scanner no longer working

    With tech support, I've reset my modem, my router, all my computer settings, and all my printer/scanner settings, as well as downloaded the latest printer driver. My computer can use the printer, but still can't communicate with the scanner function. The scanner appears in preferences lists, selected, but it's grayed out. All this is with regard to wireless connectivity. The scanner connection was fine as of last night, just wouldn't work when I started things up this morning. Help?

    I suggest you remove the scanner from Print & Fax and then add it again. When you select to Add and the Default view is selected the MP990 should appear with Bonjour Scanner in the Kind column. Select this and click Add to finish. Now you can open Image Capture, select the MP990 and scan.

  • PSE 7 Win Vista x64:  Scanner no longer works after reinstall

    Hello,
    I was using my Kodak i1220 scanner no problem in Adobe Photoshop Elements 7 on Windows Vista Ultimate x64 SP1 for several months (prior to that, I had been using PSE 6 with no issues).
    Recently I did a clean install of Windows. I loaded Photoshop, then installed my scanner (in that order).
    Now, when I try to scan, the scanner pulls through 2 pictures and then stops with an error stating that Photoshop was unable to obtain the file from the device.
    Interestingly, the scanner works just fine with Photoshop CS4. However, I do not want to scan with that because it is an extra step to then have to save each image and then launch PSE to organize them. My mother is helping me with this project and I can't make her do that.
    In terms of troubleshooting, I've uninstalled the scanner and PSE7, rebooted, installed the scanner, and then reinstalled PSE7, but the problem persists. I thought perhaps the order in which I installed the scanner and PSE might affect it, but perhaps that's not a factor.
    Hopefully someone can provide some insight on this. We've scanned over 12,000 pictures into PSE in the past 6 months and I would hate for this roadblock to sabotage the project!
    Thanks,
    --David

    Hi, is there anyone who might be able to help me with this?
    I've tried uninstalled the scanner and Photoshop Elements, rebooting, re-installing the scanner, and then reinstalling PSE7, but the problem persists. I thought perhaps the order in which I installed the scanner and PSE might affect it, but perhaps that's not a factor.
    Are there usually issues scanners if they are installed after PSE?
    Thanks.

  • Since downloading Lion my Cannon scanner no longer works.

    Apparently it used something called a PowerPC application which is not compatible with Lion.  Anyone any bright ideas how to overcome this problem so I can use my scanner again?

    The older Canon drivers are not (fully) compatible with Lion.
    Look here to solve your problem:
    http://www.canon.co.nz/en-au/Support-Services/Support-News/Lion-Support

  • Samsung SCX 4500 - Scanner no longer works since OS Update to 10.5.6

    Hi all, my problem is already described in the subject line
    The problem should have disturbed more people than just me.
    Installing the latest drivers from Samsung did not do the job
    Question: Anybody got the fix?
    Samsung is rather clueless on this one
    Thanks, Wolfgang

    Here's what you do -
    (Before following the directions below make sure you have removed the Samsung printer from the Print & Fax section of System Preferences and reboot your computer - then proceed with the following)
    1. Using a Cat-5 cable, turn your printer on and plug your Samsung directly into your router;
    2. Hold down the Stop/Clear button on the printer down for 5 seconds or untill two 00 (zeros) show up on the information bar on the top of the printer;
    3. Read the "Configuration report and note the IP Address given;
    4. Open your web browser and type in the printer's IP Address you wrote down;
    5. When the SyncThru Web Service page comes up click on the "Network Settings" tab across the top menu bar;
    6. Click on the TCP/IP tab on the left side under the "General" tab;
    7. Change the "IP Address Assignment Method" from DCHP †o STATIC;
    8. Hit the "APPLY" button on the bottom and exit from your browser;
    9. Open Print & Fax under System Preferences and hit the " + " button to install a new printer;
    10. Install the Samsung and you should be good to go!

  • Since I updated my Mac to OS Yosemite, the scanner on my MX920 no longer works. I just get a questio

    Since I updated my Mac to OS Yosemite, the scanner on my MX920 no longer works. I just get a question mark in My Image Garden. It was working fine before the upgrade.
    Solved!
    Go to Solution.

    Hi lalyc,
    Reinstalling the printer using the latest drivers from the Canon USA website should get the scanner up and running.  
    Please click here to go to the Drivers and Software page for the PIXMA MX922.  Once on the initial download page for your model, please do the following:
    1. Verify that the operating system detected in the "OPERATING SYSTEM" drop-down menu is correct, and if it is not, please click the drop-down menu to select your operating system.
    2. Next, please click on the red arrow next to the "RECOMMENDED FOR YOU" section and click on the CUPS driver file. When you do, a red DOWNLOAD button will appear. Please click on the checkbox below the DOWNLOAD button, then click the red DOWNLOAD button to begin the download. The time for the download process may vary depending on the speed of your Internet connection and the size of the file being downloaded.
    Once you have downloaded and installed the CUPS driver file from the website, please also install all other items from the RECOMMENDED FOR YOU and DRIVERS section of the website.  To install the rest of the software that comes with the printer, please follow the steps above, except for in step 2 you will want to click on the red arrow next to the "SOFTWARE" section instead of the RECOMMENDED FOR YOU section to locate and download the software.
    Once all items have been downloaded, please double-click on each of the items on your Mac to install them. If you plan on using the printer wirelessly, please be sure to install the Canon IJ Network Tool last after all other software has been installed; it should be the very last item installed.  Once all items have been installed, please restart your Mac and attempt to scan.
    Hope this helps!
    This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Maybe you are looking for