Plan change without consent then charged to change it back

what a mess. Att changed my plan now they are charging me 126 bucks to change it back

My orginal plan with unlimited dadta was changed to a shared data..without my consent when I asked to have it changed back the next bill showed a charge for changing it back .... but after an hour on chat yesterday I finally got a credit to my account.  And my account knock on wood is back to normal.

Similar Messages

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    Why does it need to take so long for the request to be submitted, when there is already proof of eligibility? the decision should already be made because of history bill, no upgrade was made only a replacement. "special team" is inexcusable, customer service should be able to do it per eligibility, history of bills, and form changes, without consent from the participant customer, why were changes made in the first place? the system should not be automated that way without permission from the customer

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    I will be calling them Monday morning, but what are the chances of me getting this fixed?  I cannot and will not pay $74.99 (plus $25 dollars in taxes).  I was told $54.99 for Freedom Essentials PLUS my internet.  The $74 amount is something I would expect AFTER taxes had been applied, but not before!
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  • Unlimited plan changed without authorization

    >> Subject edited for brevity and duplicate post removed to comply with the Verizon Wireless Terms of Service   See My Unlimited Plan changed without my authorization! <<
    Message was edited by: Verizon Moderator

    Did you first activate the new phone on her line or your line?? You would have to activate the phone on her line first and then make the switch otherwise yes, you will lose your unlimited data.

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  • Payment due date was changed without notice

    I received a text message on 7/9/15 advising me my bill would be due on 7/23/15 rather than 8/1/15.  A text message is really not an appropriate form of notification first of all. If I'm 2 days late you charge me a late fee, yet my billing cycle can be changed without notice?  I called on 7/9/15 regarding this along with many other issues I have been having with AT&T.  I was told this was corrected and my bill would be due on 8/1/15. Today I recieve an email stating my bill is due on 7/23/15.  I again contacted AT&T and I was told this change was never made by the agent I spoke to. I was apparently lied to.I was then told it would take up to 2 billing cycles to change it back to 8/1/15. So in short, AT&T can change my billing cycle without notice yet it takes 2 months to change it back?  At the very least I would call this practice. I have been with AT&T for many years and will likely cancel once my contract is up in December.

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  • Production Order header Qty change without changing the line qty

    Dear Experts,
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  • I have a keynote presentation that includes a significant amount of video.  When I edit the keynote slides (not the video slides) how can I save the changes without re-saving the videos (because that takes a VERY long time)?

    I have a keynote presentation that includes a significant amount of video.  When I edit the keynote slides (not the video slides) how can I save the changes without re-saving the videos (because that takes a VERY long time)?  I edit the presentation depending on the audience to which I am presenting.

    If you add a new  slide with just a text box (therefore a very small amount of data),  to an existing presentation then save,  Keynote will only save the new content to the file,  it wont save  pre-existing content as its already included in the file.
    The time  taken to "save" will be very much shorter than a "save as" when all of the existing content is saved again.

  • HT1040 trying to make an ibook and have 800 photos, want format of 8 photos/page, but default is not that- "create" the initial book from iphoto "album" it loads less than 800 pics and then when i change layout i have blanks.

    trying to make an ibook and have 800 photos, want format of 8 photos/page, but default is not that- "create" the initial book from iphoto "album" it loads less than 800 pics and then when i change layout i have blanks.
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    Photos are added to book in chronological order.  So if you want to add them to a book in the order you have placed them manually in an album do the following:
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  • ADF data table - posting changes without row change

    Hi,
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    Edited by: 997720 on Apr 3, 2013 2:28 AM
    Edited by: 997720 on Apr 3, 2013 7:36 AM

    this helped me very much: http://balusc.xs4all.nl/srv/dev-jep-dat.html
    Branislav

  • My whishlist has changed without my input

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    joanfromgreenbrae wrote:
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    JordanJDi wrote:
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