Platform Support Request - Progress 10.1c or 10.2b

Hello,
I would like to make a platform support request for, Amadeus Hospitality GmbH.
This is for XI 3.1 SP4.
The database platform request is for Progress 10.1c or 10.2b.
Do we know if this will be supported in SP4?

Hi Guys,
Are we going to support Informix 11.7 as a Repositry and also data provider for the XI3.1 SP4 version?
Thanks,
Antonio

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Is BPC 7.0 Microsoft platform support Excel 2000 version /MS office 2000

Hi All,
Request you to confirm.
weather BPC 7.0 Microsoft platform support Excel 2000 version /MS office 2000
Thanks

Hi,
BPC 7.0 Micro Soft platform will not support Excel 2000, you please try to
install Excel 2003, sure it works.
Regards,
B.S.RAGHU

Technical Support Request - (Audigy 2 ZS Platinum Hacked?

I just want to know yes or no can a sound card or video card be hacked. More importantly my old computer was hacked right down to the bios. Can not install windows nothing works. Is it safe to put my Audio Card (Audigy 2 ZS Platinum) into a new computer or could doing so harm my new computer? Should I just by another card? I would love to save the money from not buying another card but not if there is any chance that it will harm my new computer. >Original Message Follows:>------------------------>=======================>>Subject: CLI - Technical Support Request - (Audigy 2 ZS Platinum)>Name: Br Gordon 32>Self Description: Intermediate PC User>Country: United States of America>------------------>Support Inquiry: ID(5) I need help with a third-party software>application>Product: Audigy 2 ZS Platinum>------------------>Operating System: Windows XP>Computer Brand/Model: E Machines>Processor/CPU: pentium 4
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THE QUESTION BELOW CAN BE IGNORED I was just curious about the answer.
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No, it can't

HP Support Super-Sleuth: Receipts, Records and Support Requests, Oh My!

How does a warranty work? How does HP keep track of support cases for 80 million (that’s right, MILLION) consumer products? And darn it, do you really need to keep your product receipt?
Today we’re launching a new series on the forum blog to shed light on some of the frequently asked questions about what it is that we do here in the world of HP support. We’ll be mining our databases for the best questions and giving you some insight into what it’s like to provide world-class support to our customers worldwide.
Today’s topics: keeping your receipts and keeping track of customer requests.
Q: Do I really need to keep my product receipt when I purchase an HP product?
A: Yes. Always retain your product receipt when you make a big technology purchase. The most important reason for keeping your receipt is so that you have the proof of purchase in case there are any questions or discrepancies about your warranty or service contract with HP.
Your HP warranty begins from the date you purchase your HP product. In most cases, the serial number of your product will be sufficient to confirm your product entitlement to warranty coverage. However, sometimes incomplete registrations or other issues make it impossible for HP support to accurately record the date you purchased your product. If this happens, HP support agents will ask you to provide and verify your date of purchase before you can access your warranty coverage. Your receipt should include the serial number of the product to which it applies and confirms the date you purchased your product from HP or an authorized HP retail partner. You receipt is the easiest form of documentation to provide when validating your warranty.
Don’t worry though, if you misplace your receipt (the warranty generally lasts an entire year), we can accept other documents as proof of purchase, too. Invoices that include product details and date of purchase, credit card receipts or statements that include product information and date of purchase and other official documents can all work in place of a receipt. Just remember to BLACK OUT any personal account information or other identifying data on your documents. Our support agents will immediately destroy any documents that contain this kind of information – our first priority is your privacy!
As a last resort, if no other purchase date is available for a consumer product, a default date of purchase is loaded into our systems instead of your actual date of purchase. Customer Service will work with you to determine the closest date to your original purchase as possible. Often, that date coincides with the date the product was shipped to the store, the date it was first powered on, or the date it was manufactured.
To recap: Keeping your receipt helps ensure you receive the best support possible and allows HP to deliver the customer experience you expect. Keep your receipts!
Q: How does HP support keep track of all of its customer requests?
A: It’s true: we have a LOT of consumer products out there in the world. Luckily, only a fraction of the 80 million printers, laptops, desktops and other technologies we produce ever need help from our support team. Even that fraction translates to significant data that HP needs to track. We know that to you, that data is more than bits and bytes – it’s the access point to your digital life!
Our highly trained support team uses state-of-the art software to keep track of information related to each customer case and works hard to document each customer’s concerns and ongoing interactions over the course of a service experience. Our software is secure, but allows us to share case notes between the various experts you might need to work with to resolve your support questions. This way, anyone who responds to your request can see who you talked to you and what was discussed. You might have to provide a little bit of context, just to set the scene for our support agents, but the key points are right at their fingertips!
We also have some policies that help us stay focused on open and active cases. For instance, we have time limits for responding to requests for information, like the proof of purchase requests we talked about above, before a case is closed. These time limits are communicated to the customer along with each information request, which is usually sent via email. For instance, if HP requests a proof of purchase to validate a warranty claim, we ask that the customer reply within five days to let us know they’re pursuing the necessary information. If we do not hear from a customer within the five-day window a representative is authorized to close that specific case. After that point a customer can open a new case number and reference the old case in their claim. This process ensures we do not keep old cases open and unresolved indefinitely. We maintain clear, precise and secure records for support requests and can access old case information quickly and accurately.
Do you have questions for our Support Super-Sleuth? Submit your burning questions today, by sending a PM to one of the forum Admins, and stay tuned for more installments each week.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

How does a warranty work? How does HP keep track of support cases for 80 million (that’s right, MILLION) consumer products? And darn it, do you really need to keep your product receipt?
Today we’re launching a new series on the forum blog to shed light on some of the frequently asked questions about what it is that we do here in the world of HP support. We’ll be mining our databases for the best questions and giving you some insight into what it’s like to provide world-class support to our customers worldwide.
Today’s topics: keeping your receipts and keeping track of customer requests.
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A: Yes. Always retain your product receipt when you make a big technology purchase. The most important reason for keeping your receipt is so that you have the proof of purchase in case there are any questions or discrepancies about your warranty or service contract with HP.
Your HP warranty begins from the date you purchase your HP product. In most cases, the serial number of your product will be sufficient to confirm your product entitlement to warranty coverage. However, sometimes incomplete registrations or other issues make it impossible for HP support to accurately record the date you purchased your product. If this happens, HP support agents will ask you to provide and verify your date of purchase before you can access your warranty coverage. Your receipt should include the serial number of the product to which it applies and confirms the date you purchased your product from HP or an authorized HP retail partner. You receipt is the easiest form of documentation to provide when validating your warranty.
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To recap: Keeping your receipt helps ensure you receive the best support possible and allows HP to deliver the customer experience you expect. Keep your receipts!
Q: How does HP support keep track of all of its customer requests?
A: It’s true: we have a LOT of consumer products out there in the world. Luckily, only a fraction of the 80 million printers, laptops, desktops and other technologies we produce ever need help from our support team. Even that fraction translates to significant data that HP needs to track. We know that to you, that data is more than bits and bytes – it’s the access point to your digital life!
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We also have some policies that help us stay focused on open and active cases. For instance, we have time limits for responding to requests for information, like the proof of purchase requests we talked about above, before a case is closed. These time limits are communicated to the customer along with each information request, which is usually sent via email. For instance, if HP requests a proof of purchase to validate a warranty claim, we ask that the customer reply within five days to let us know they’re pursuing the necessary information. If we do not hear from a customer within the five-day window a representative is authorized to close that specific case. After that point a customer can open a new case number and reference the old case in their claim. This process ensures we do not keep old cases open and unresolved indefinitely. We maintain clear, precise and secure records for support requests and can access old case information quickly and accurately.
Do you have questions for our Support Super-Sleuth? Submit your burning questions today, by sending a PM to one of the forum Admins, and stay tuned for more installments each week.
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

Windows Azure Platform Support: "Prompted for "Windows Activation" when logging onto a Windows Azure Role Instance using RDP"

Symptom
When a user interactively logs (using RDP client) on to a Windows Azure Role Instance running Windows Azure Guest OS 1.11, they see a “Windows Activation” dialog box.
Action
The user can ignore this dialog box by simply clicking either “Cancel” or “Activate Later” button on the “Windows Activation” dialog box. This pop-up window is just an UI issue in Guest OS 1.11 and no OS functionality
issue. All Role instances running any version of Windows Azure Guest OS has valid volume licensing key and are already activated. There is no need to provide any activation key to validate the OS.
Please don’t try to activate Windows Azure Guest OS using your Windows Server OS Key, this will cause unexpected downtime and will require a reboot. Activating Windows Azure Guest OS is not a supported scenario.
Workaround
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Other forum references:
RDP on Webrole with newest guestOS: why is it asking for windows activation
Windows Azure Platform Support - If you found this post useful, let us know by clicking "Vote as Helpful". - #wapsupport

this is still an issue and the work around did not work

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Our company has an Microsoft Action Pack subscription. I have an MSDN Subscription allocated to me. Through the MSDN Subscription, I have a monthly $70 Azure credit. I have been using this Azure credit to test Azure Websites.
I have noticed this month (March 2015) that two of my websites are showing "Suspended" in the portal.
I suspect this probably happened in January 2015 when we had a particularly busy testing month and I used up all my Azure credit for the month, however the current status leaves me puzzled:
1. I can't find a specific record of when, or why, the websites were suspended. Can someone tell me how to discover this?
2. If it was due to exhausting my monthly credit, why did they not become re-enabled the following month when my account went back into credit?
3. How do I raise a tech support ticket against this subscription for this problem, or other problems I may have with Azure during my development and testing?
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from Microsoft:
http://blogs.msdn.com/b/mast/archive/2013/10/24/windows-azure-technical-support-for-msdn-technet-or-mpn-users-and-partners.aspx
However, the process described is not working for me, when it asks for my Contract ID and Access ID, it ignores it and redirects to the same screen without an error message.
As a software developer, it is still challenging to recommend Azure hosting to clients when services become suspended without warning or explanation, and technical support channels are unclear or broken.
Any insight appreciated.
Michael

Hi Cristhian,
Thank you for re-enabling the websites. So, my immediate issue is resolved in that the websites are running again, but I do have a question about the root cause of this issue.
If I use up my monthly credit before the end of the month and the websites get suspended again, will I need to repeat this process to get them re-enabled, or would you expect them to automatically re-enable when my account is back in credit?
I'm still having trouble lodging a technical support request for Azure under my MSDN subscription, but I will include the detail in a reply email to your colleague Sudha.
Thanks,
Michael

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Would it therefore be possible to have an "Export to PDF" function on the my.vmware.com portal to enable SRs to be exported? Suggested format would be PDF, but potentially other formats too.
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Unable to post a support request, as I get a link error when I submit the form
Base URL is
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Hi,
I want to create rest method that can support request/responce in both xml and json formats.
I am trying in bellow way, but its not working getting error.
any idea on this?
Code in IService.cs :
[OperationContract]
[WebGet(UriTemplate = "/Login/{UserID}/{Password}")]
Responce Login(string UserID, string Password);
Code in Service.cs :
public Responce Login(string UserID, string Password)
try
objResponce = new Responce();
objResponce.MessageType = Responce.ResponceType.Warning.ToString();
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if (Con.Trim().Length != 0)
objResponce.Message = "you have logged in Successfully";
else
objResponce.Message = "Please Enter Valid UserID,Password";
catch (Exception ex)
through ex;
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My Config settings :
<services>
<service name="OnePointAPI.OnePointAPIService">
<endpoint address="JSON" binding="webHttpBinding" contract="OnePointAPI.IOnePointAPIService" behaviorConfiguration="webJSON" ></endpoint>
<endpoint address="XML" binding="basicHttpBinding" contract="OnePointAPI.IOnePointAPIService" behaviorConfiguration="webXML" ></endpoint>
</service>
</services>
<behaviors>
<serviceBehaviors>
<behavior>

<serviceMetadata httpGetEnabled="true" httpsGetEnabled="true"/>

<serviceDebug includeExceptionDetailInFaults="false"/>
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</serviceBehaviors>
<endpointBehaviors>
<behavior name="webJSON">
<webHttp defaultOutgoingResponseFormat="Json"/>
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<behavior name="webXML">
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Anwar Shaik

In several days (in the 19th) i will lecture at
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indexes on JSON column (finding specific Node in 10 million rows
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[Personal Site]    [Blog]    [Facebook]

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hi,
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Hi,
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Platform Support Request - Progress 10.1c or 10.2b

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