Playing a movie that I rented

When I try to play a movie I rented on my computer it says Could not play the rental because it is authorized to play on another computer or device. Do you know why it says that?

Because it wasn’t originally downloaded to the computer you’re trying to play it on. This is part of the DRM restrictions on rented movies.
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HT1657 I downloaded a movie that I rented. I can't find it to play. Any suggestions

I downloaded 2 movies that I rented. New to iTunes. I can't find them to play Any suggestions?

If you've downloaded them directly on the iPad then they should be in the Videos app (iTunes on the iPad is just the iTunes store) - if they are not in there then are they hidden by a film age rating in Settings > General > Restrictions ?

I just bought an HD movie on iTunes. Yesterday, I watched all but twenty minutes of it on my Dell laptop. Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD. What is happening?

I just bought an HD movie on iTunes. Yesterday, I watched all but twenty minutes of it on my Dell laptop. Today, I tried to open it on the same laptop, and it told me my computer can't play HD movies, that I have to view it in SD. The error message said that my computer didn't have the capabilities, but I have several other HD movies that I have always and can still watch without issue. Just this one doesn't work. Why, and do you know how to fix this?

Apparently the display is required to be HDCP compatible to view HD movies in iTunes. My display isn't so this is my problem. I contacted Apple support and they have agreed to credit me for the HD movie and I have now downloaded the SD version.

HT203175 Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, The movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Any ideas on a cure?

Reloaded Itunes on an XP machine. Reloaded because Itunes would not open. Now when I play a movie that is in my library, the movie plays for aprx. 60 seconds and then reverts back to my Itunes library. Does it with all movies in the library, Most where downloaded from Itunes. Any ideas on a cure?

This "original file cannot be found" thing happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

HT1657 I had to stop downloading a movie that I rented. I want to compete the downloading now and it tells me that it is waiting....... But this has been going on for days. How can I get it started again?

I had to stop downloading a movie that I rented , not quite finished. When I tried to start the download again the message says waiting........but this has gone on for days. I want to finish and watch my movie. How do I restart the download or get a refund and start over?

Hello Wearekozy,
The following article outlines how to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

HT1657 why is a movie that I rented on my iMac not identifiable on my Apple TV?

why is a movie that I rented on my iMac not identifiable on my Apple TV?

https://discussions.apple.com/thread/4159853?start=0&tstart=0

Where can i see the movies that i rented on my ipad

Where can I see the movies that i rented recently and it keep saying go to download but there is no download name there not like before ?

Have yo looked in the Videos App?

I downloaded 2 movies that I rented last night and don't see them in my purchased items

Feel stupid even asking this but I downloaded 2 movies that I rented last night and don't see them in my purchased items? So I thought maybe it didn't fully download and went to do it again and it said you already rented do you want to rent again?
<Edited By Host>

Not under Movies?
iTunes 12 for Mac: Rent movies from the iTunes Store

HT203167 iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

iTunes tells me that my computer is not authorized to play the movie that I downloaded a few years ago, on an older computer. What do I have to do to play it?

In iTunes from the Store menu select Authorize This Computer.
Read here > http://support.apple.com/kb/HT1420
Not for iTunes 11: Press Alt to show the Menu Bar
Hope that helps

HT1657 If I decide to buy a movie that I rented, can the price of the rental be discounted from the sale price?

If I decide to buy a movie that I rented, can the price of the rental be discounted from the sale price?

No, you will still need to pay the full price, whether you've previously rented it isn't taken into account.

I do have problem with my apple Tv. I can't play the movies that I have in my external hard drive

Hi to all. I do have a problem with my apple Tv. I can't play the HD movies that I have in my external hard drive which is connenected to my macbook pro. Some of them don't play at all and it's switching off the XBMC, and some of them are just starting for a few seconds and then is getting paused trying to buffering for a long time. The simple avi movies are playing with fewer stops for buffering. What is the problem? Can you help me?

Have you jailbroken your device? If so we cannot help you here

My apple tv it is not authorized to play a movie that I received as a gift from the itunes store. It plays on my G5 but after downloading to apple tv, when I try to play the movie, i get an error message that says the apple tv not authorized to play it

When I try to play a movie I downloaded from iTunes on my apple tv, the error message I get says the apple tv is not authorized to play the movie. I reauthorized the computer to be sure it is authorized ( as per Apple advice).

Welcome to the Apple Community.
If this is the Apple TV 1, this is a new issue which started with any new protected content purchased after October 28.
You could de/re authorise your computer, disconnect and reconnect the library and resync your content, alternatively purchasing content directly from the Apple TV also appears to resolve the problem.

Does anybody know what to do when you rent a movie from itunes and it soes not seem to download properly? I get a message when I try and play the movie that I have rented the movie but it has not been downloaded. Then it says I need to go to my Downloads?

That would be great if someome had thanswer to this question on downloaded movie rentals and why the downloads don't seem to come through even though they charge your credit card. Any advice would be appreciated.

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I have just down loaded a movie on my itune using my new ipad. i have also bought and apple tv how come i cant play the movie from my ipad through the apple tv? i tried syncing the ipad to my comp and playing the movie that way but once in my itunes no mo

I've downloaded a movie on my ipad and I've hooked up my apple tv. Why can't i whatch the movie from my ipad through my apple tv? I tried synching my ipad to see if, when synched, I would see the movie on my computer in itunes. No luck there. What am I doing wrong? Why is it showing in my itunes on my ipad but the movie has disappeared when I look at my itunes on my computer so that I can watch it via Apple TV?

If you rented it directly on the Apple TV then you can't transfer it off and you have it watch it on that - from http://support.apple.com/kb/HT1415 :
You can move the rental between devices as many times as you wish during the rental period. However, the movie can only be played on one device at a time. If you rent a movie on an iPhone, iPad, iPod touch, or Apple TV, it is not transferable to any other device and you must watch it on that device.

I can't play a movie I have rented from ITunes on my macbook pro retina, what can I do?

I have a macbook pro retina display and I have rented a movie on it, now I just want to play it and I can't. The movie has already been downloaded. The problem is that I can't play it and the rental is going to end in 4 hours. Please help me!! I need to know how to reproduce it. Thank you

Hey ludhfneiu,
Thanks for the question. If you were unable to redeem your rental, or never had the chance to watch it, please report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.

Playing a movie that I rented

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