Please contact the iTunes Store support
I was buying max Payne and when I purchased it said please contact the iTunes Store. What should I do?
Actually I only use gift card and I don't have a credit card at the moment
If you haven't already done soe then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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My in-app purchrases could not be completed. They said that I must contact the itunes store support. Please help me!
If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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An app requires to contact the iTunes Store support
I need to purchase something in-app but it told me to contact iTunes support to complete the transaction.
I have yet it still says the same message. What should I do?How did you contact iTunes support and did they reply to you ? If it's been a couple of days then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Hello - I wonder what can have happened. I got a mail from the itunes store with the info of a refund for an App that I cannot have purchased. Then I asked for help via the support and had to fill out a form with data. My account name (first name and last name) was already there and when I finally wanted to submit my request for support it said that my first name ( there are 2 for that) was not correct. I had the idea of cancelling the 2nd 'first name = only M. and then the request was accepted.
What might be the reason for all that turmoil? I mean the refund for s.th. that I did not buy and then the non acceptance of my first name's data?
I appreciate a comment, aimeehMake an appointment at the genius bar.
If you went without an appointment, then it would make sense that you could be turned away. -
Good afternoon. I want to buy the program in the app store and will generate an error please contact the itunes support to complet the this transaction
Previously everything was OKYou're going to have to contact iTunes support, as directed, to fix this issue.
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What can I do I can not to purchase credit on my game when I was change my credit card information....and it said please contact the iTunes support to complete this transaction
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
when put the billing then it shows please contact to itune store to complete this transaction why???
Contact itunes support and find out
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How can I fix the Runtime Error R6034 so that I can correctly install iTunes on my PC ? I get a notice that states ' An application has made an attempt to load the C runtime library incorrectly - Please contact the application's support team for more info
Hey Debbiered1,
Follow the steps in this link to resolve the issue:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
When you uninstall, the items you uninstall and the order in which you do so are particularly important:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Take care,
Delgadoh -
Microsoft Visual C++ Runtime Library Runtime Error! Program: C:\Program Files (x86)\iTunes\iTunes.exe R6034 An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information.
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files (x86)...
R6034
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
OKClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components; this won't normally affect its library, but that should be backed up anyway.
(99146) -
I did an auto-update on itunes today and now itunes is unresponsive..it gives this error "An application has made an attempt to load the C runtime library incorrectly. Please contact the application's support team for more information."
Wouldn't apple check before releasing new version, I see so many people with same issue..its such a waste of time for everyone now to fix it.
Is there any other way to fix before I try to un-install everything and re-install back?Hello iTunes_Bad_Update,
The following article provides information and troubleshooting steps that can help get iTunes back up and running.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help
email iTunes support, apple.com/support/expresslane/iTunes and give them your apple id and tell them whats happening, they can fix this.
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I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!
Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!
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I randomly get this error message "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support."
Here's a picture of it. http://i48.tinypic.com/35hradh.jpg
It doesn't tell me what application or process is responsible. :/
It pops up randomly when I wait long enough. It will pop up even if I don't have anything open and I just leave my computer to idle. When I close it or click okay, windows explorer gui will crash and restart. I can still use the computer after this without
restarting but again if I wait long enough it will occur again. I've look around and tried many solutions but nothing has worked.
I've tried a full virus scan, and malware scan with no luck. Tried the registry cleaner from CCleaner and doesn't fix it. I've ran it in safe mode and the error didn't seem to occur or maybe I didn't wait long enough (30-40 minutes). I've tried a SFC
scan and nothing comes up as wrong. I've done a cleanboot several times with no help. I can't do a system restore since the latest restore point is on the same day that I got the error unfortunately.
When the error occurs the pop up window is from Microsoft Visual C++. I've tried uninstalling and reinstalling Microsoft Visual C++ for my 2010 versions but with no luck. I've uninstalled the recent programs that I installed and no help either.
In the event viewer, it shows that there is an error and the source is an application error. The details are...
Faulting application name: Explorer.EXE, version: 6.1.7600.16768, time stamp: 0x4d6878c3
Faulting module name: msvcrt.dll, version: 7.0.7600.16930, time stamp: 0x4eeaf834
Exception code: 0x40000015
Fault offset: 0x0005620a
Faulting process id: 0x980
Faulting application start time: 0x01cdf12d86b1dd89
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\msvcrt.dll
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
The event that always follows after this one is always a Windows Error Reporting Log.
Fault bucket 2836122452, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Explorer.EXE
P2: 6.1.7600.16768
P3: 4d6878c3
P4: msvcrt.dll
P5: 7.0.7600.16930
P6: 4eeaf834
P7: 40000015
P8: 0005620a
P9:
P10:
Attached files:
C:\Users\Dennis\AppData\Local\Temp\WER2815.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Dennis\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Explorer.EXE_4dd84d182b87996cc0ddaff5b22f2f6085c2259_10063f95
Analysis symbol:
Rechecking for solution: 0
Report Id: d1f9cfa3-5d22-11e2-94b5-001fd0d13411
Report Status: 0
I checked the process that the error message window links to and it is explorer.exe but I'm not sure what I can do since it's an essential windows file and I can't just delete it.
Anyone have any ideas what is going on?
Thanks.Hi ,
Do you remember if you have installed some software prior to this issue?
Delete programs you never use.
If the issue reoccurs in Clean Boot, but works fine in Safe Mode, the cause may be the disabled hardware drivers. You may narrow down the
causes in Device Clean Boot.
Device Clean Boot
=================
1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
2. Expand "Sound, video and game controllers".
3. Right click on your sound card and then click "Properties.
4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.
5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices
such as video adapter are not available to be disabled.
Tracy Cai
TechNet Community Support -
ITS Content Cannot Sync Because Apple TV could not contact the iTune Store
No wonder it's still a hobby. Once again, I woke up to discover that all my synced iTS content had simply disappeared from my Apple TVs [third time this has happened with over 100gb of content), and neither one of them was appearing in my iTunes "control" Mac mini. Both of them. Photos and non-iTS music were still there, that is, until I had to disconnect/reconnect to my mini, in which case I had to start from scratch. Upon rebooting the ATVs, the rental video content was available, but when I tried to re-sync my purchased content libraries, I get this message: "Some of the items were not copied to the Apple TV because the Apple TV could not contact the iTunes store to authorize." Checked my account. It's fine. Actually then tested a rental and a purchase from the Apple TV, and that worked fine, so obviously my network can access the iTS and so can the ATV. But when I try to sync, ATV claims it cannot access the iTS. This is happening on both. So, I quit iTunes and remove the iTunes plist files and start over. Same story!
So, after searching more here, I decided to try an authorize/deauthorize/authorize set of steps; the computer itself was already properly authorized, but what the heck. Presto.
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I can't make a purchase from App Store. It just appears that contact your iTunes Store support to make a purchase. How can I solve this?
Do exactly what it told you to do.
Contact itunes support
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