Please help me with restoring my iphone 4!!!!

SOMEBODY PLEASE HELP! I just updated my iPhone to ios5 and when i try to restore everything it says itunes could not restore the iphone because the iphone refused the request...please help me:(

Did it backup prior to the upgrade attempt?  Also, what does the screen of the phone look like?  does it have a picture of the cable like it wants you to plug it in or what?
Two things I'm going to suggest first.  1:  reboot your Windows computer.  2: do a fresh install of iTunes.  I've been reading all sorts of things tonight about people having luck after doing a new install of iTunes.  Hopefully you still have the installer for iTunes becuase Apple's downloads are *slow* right now (still trying to get the iOS update myself and it says 12 hours left after downloading for more than 2 hours).  If you updated iTunes from the Apple Software Update program on Windows you will still have it.   In that program there is a Tools menu I believe and you should be able to have it show you where it downloaded the files.
After that install reboot again just to make sure.  For some reason on Windows the USB programs that Apple uses can get a bit goofy.
I would then suggest plugging in the iphone.  I suspect it will ask to restore. 

Similar Messages

Maybe you are looking for