Please help - tired of being fobbed off

Please can one of the mod team help me on here? I am *this* close to sending an email to the Customer Services MD.
Basically my account should have been cancelled in August, but I was charged until November (when I cancelled my direct debit - I am still receiving bills). I am owed £127.22 by BT.
My issue is a little complex (BTs fault) and as a result I have been hung up on by the Indian based teams several times while trying to explain it.
I have been passed from person to person, each time ending up with someone who promised to resolve it *this time*.
I am however still receiving bills and I just don't care to phone in again, explain it all over again to several different people, wait for ages while they speak to a supervisor and be told that it's finally fixed but I'll have to wait for my final bill.
Please just someone fix it for me. I should have no commercial relationship with BT anymore, and I am owed £127.22 (+interest!) since August 2012.
This is all in my customer service notes and can be confirmed easily.
It all happened because I was moving house but due to a squatter the chain collapsed. I still had to vacate the property and so I called customer services to ask if my account could be put on hold while I secured alternative permanent accomodation. I was informed the best way to do this was to schedule a new address installation at my parents address for the future, and then when I had secured a new home, to inform BT of my new permanent address and change the installation date. I was told I would not be charged until the new installation date.
However I was charged each month for services I was not using.
I then called in with a new address but it took several attempts before I finally reached someone who could confirm that the BT systems had since changed and they couldn't change the address of the installation, nor could they cancel it and make a new one. The best thing to do I was advised was to close my account (I was out of contract) and reopen a new one at my new address. I would of course be refunded all costs since August.
I then researched and decided to take a cheaper deal with a competitor.
I was able to cancel the new account within the 14 day cooling off period. I was not charged for the new cancelled account but I continued to be charged for the old account, which should now have been fully cancelled and refunded.
Several calls later, with no progress made - all I had been told was "it is now fixed, please wait till your next bill for the refund and final calculation". Each new bill was just a new charge.
I finally cancelled the direct debit with my bank after my November bill as BT had shown no ability to stop charging my illegally and out of contract.
I still get emails telling me about a new bill each month. I still am waiting for my cancellation confirmation, my refund, and an apology from BT for messing me around for so long!
Please help!

If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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