Pls help me how to reset my security question I know my emails and password but when I purchased some apps I can't bought it cos there is a security questions so pls help cos I put some iTunes redeem card alright?

Pls help those anyone to how to reset the security questions I know my emails addrs and password when I purchased the apps there is a additional or security question appears in the screen so pls help me apple company how to out this coz I bought new itunes redeem card I already load then after this I couldn't use it?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

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Thank you randers4,
I just got off the phone with apple.
I have to call 800-MY-APPLE and try to verify my Apple ID using my old password and a serial number from a device on which I used my Apple ID. Oh and @apple.com never existed, I have no idea how it got on my phone :|
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Please try to sign in at https://appleid.apple.com
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Welcome to the Apple community Fazypk.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

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Delete everything bought with the old Apple ID and buy it again.
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(122649)

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contact itunes support

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Thank you randers4,
I just got off the phone with apple.
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Hope it works

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I'm confused. Who told you that you need to deauthorize an Audible account to be able to play your music? Did you ever set up an account with Audible.com? What is happening when you try to play your music? And what exactly do you mean by "sync your iTunes account with your laptop"?
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 Cheers, Tom

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Pls help me how to reset my security question I know my emails and password but when I purchased some apps I can't bought it cos there is a security questions so pls help cos I put some iTunes redeem card alright?

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