Polycom MCU registration problem

I'm installing a small H.323 network which uses the gatekeeper included in IOS H.323 version 12.3 (it is in a Cisco 2610XM)
I have a MCU which is contained in an Polycom iPower 9800. This equipment is a video terminal too. Ihave other video terminals and a H.320-H.323 gateway.
The gatekeeper register all video terminals and the gateway, but it can't register the MCU and then I can't use it.
I have done an h225 asn1 debug and I got:
02:20:48: RAS OUTGOING PDU ::=
value RasMessage ::= registrationReject :
requestSeqNum 8
protocolIdentifier { 0 0 8 2250 0 4 }
rejectReason invalidAlias : NULL
gatekeeperIdentifier {"GK_UTE"}
I have followed the instructions provided in "gk-reg-issues.pdf" cisco public document, but the problem remains.
Please help me.

There might be several reasons...
One most probable reason is your MCU might be trying to register with multiple h323 id's and that is what is causing the problem. This MCU should only register with one h323 id, and it is possible to configure zone prefizes or gw-type prefixes to route the particular prefixes to that gateway.
Second probable reason is MCU registration entry is predefined at gatekeeper. Delete it and try to register. Another possible solution is set mode of MCU to GW, then reset it and try to register.

Similar Messages

Connecting VT Advantage to Polycom MCU

I'm trying to get VTA(s)to connect to a polycom MCU.
I can call other Polycom VSX / PVX units with no problems, only the MCU is giving issues. I get to a mulit screen display wih VTA but then the MCU complains about a Video Sync Loss and neither end can see VTA Video. Though VTA cleints see polycom endpoints in the confrence
I've got a Polycom Gatekeelper and the hole mess integrated into call manager 4.1(3)
I'm tried limiting the codec of the meeting room to H.263 with no luck.
Funny thing is I have a Polycom VSX with a "soft" MCU software on it and it can run VTA clients i split screen OK.
anybody have any experiece with this is so please reply.

FYI - I resolved my own issue. There was a variable that had to be set on the Polycom MCU and the Polycom MCU needed to be set for Auto layout.
I'm still in process of figuring out what "breaks" the VTA and the polycom MCU

Cisco 9951 and cucme registration problem

Hi Everybody
I am trying to register a cisco 9951 phone to a cucme. The phone was previosly connected and registered to a cucm 9.1, now it must be registered in the cucme. The problem is that the status messages of the phone show that the phone has 9.3(2) firmware version and the cucme has 9.2(1) sip9951.9-2-2SR1-9.loads. It means that the phone has a higher version than the version in the router flash (cucme).
I tryed tod download a newer cucme file-set but the last version available in cisco.com is the 10.0 and it has the sip9951.9-2-2SR1-9.loads file which is still older than the version in the phone. So the phone doesnt register.
I follow step by step the instructions to configure and register ip sip phones to cucme. but I am stock.
here is the configuration:voice register global
mode cme
source-address X.X.6.54 port 5060
max-dn 10
max-pool 5
load 9951 sip9951.9-2-2SR1-9
timezone 42
tftp-path flash:
create profile sync 0001184550824421
camera
video
voice register dn 1
number 4002
name SIPPhone 2
voice register pool 1
id mac 501C.BFFC.DD85
type 9951
number 1 dn 1
username nico password 12345
description +571344002
camera
video
tftp-server flash:Phones/9951/dkern9951.100609R2-9-2-2SR1-9.sebn alias dkern9951.100609R2-9-2-2SR1-9.sebn
tftp-server flash:Phones/9951/kern9951.9-2-2SR1-9.sebn alias kern9951.9-2-2SR1-9.sebn
tftp-server flash:Phones/9951/rootfs9951.9-2-2SR1-9.sebn alias rootfs9951.9-2-2SR1-9.sebn
tftp-server flash:Phones/9951/sboot9951.031610R1-9-2-2SR1-9.sebn alias sboot9951.031610R1-9-2-2SR1-9.sebn
tftp-server flash:Phones/9951/sip9951.9-2-2SR1-9.loads alias sip9951.9-2-2SR1-9.loads
tftp-server flash:Phones/9951/skern9951.022809R2-9-2-2SR1-9.sebn alias skern9951.022809R2-9-2-2SR1-9.sebn
the status mesages on the phone say:
Upgrade rejected: HW compat failure. Must use 9.3(2) or later release on this phone
Error updating locale
It still shows:
File not found United_States/g4tones.xml
File not found SIP_English_United_States/ik-sip.jar
Those files tha the phone doesnt find are in the cucm 9.1. I tryed to put them in the flash and configured the tftp-server command and I also downloaded the 9.3(2) from the cucm and copied to the router flash, but it still has registrations problems.
I also tryed to reset the phone to the factory defaults but this sequence with # key and 123456789*0# doesnt aply to sip phones and the procedure of the following link still doesnt work:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/9971_9951_8961/10_0/english/adminguide/P567_BK_A27DADFD_00_adminguide-8961-9951-9971-10_0/P567_BK_A27DADFD_00_adminguide-8961-9951-9971-10_0_chapter_010100.html
Please help me with this issue.
Best regards

Hi Sayeed,
Can you please send accross SIP messages when phone is trying to register with CME ?
Thanks
Manish

LMS application registration problem

Hi,
I have a problem with the application registration of Campus Manager 5.2.1 under LMS 3.2.
Right now in the "Functional" tab of the LMS portal the "Campus Manager" view is empty.
In "Common Services" - "Server" - "Home Page Admin" - "Application Registration" Campus Manager is missing in the list of registered applications.
I can connect to the Campus Manager using the direct link http://<servername>:1741/campus/adminIntro.do.
The "CM" tab on the LMS portal page works.
I tried to register it this way:
In the CS Homepage Admin I click on "Register" - "Register from Templates" - "Next"
Then I get the list of templates. I select "Campus Manager" - "Next".
I enter these values:
Server name: fully qualified name of the server
Server Display Name: hostname of the server
Port: 1741
Protocol: http
When I click on "Next" - "Finish" the Campus Manager is not added to the list of registered application and I get no error message.
Did I enter wrong values? Where can I find corresponding log/debug messages?

It sounds like the CMIC database may be corrupt. There is a process to recover this, but it's somewhat complicated. If you open a TAC service request, your engineer can walk you through the process. This will clear out the CMIC database and reregister all applications. That should sort you out.

HP Officejet Pro L7780 - Registration Problem

I downloaded and installed the full software for the HP Officejet Pro L7780. When the software asks to be registered and I put in the printer and the search comes back 0. I have tried the name and the product number and still keep getting the same result 0. When I hit enter, the registration goes away and I have this running on my computer. I can't seem to get it to complete. Please tell me there is a simply solution to this. Thanks
This question was solved.
View Solution.

I fixed the problem by terminating the process and everything is right with the world.

Product registration problems

with respect,
hello, im am charlie, I just bought a macbook pro 15 "on 01-july-2011 in eStore authorized resellers in Indonesia with no series" W8050XXXXXX "and register the product. until now dated 04-july-2011 and I did not receive a confirmation e-mail that the macbook pro 15 "I have been registered.
and if I check on https://selfsolve.apple.com/agreementWarrantyDynamic.do
it will look something like this:
"Please register your product
Apple is Unable to Provide information about your service coverage. Please sign in with your Apple ID and Provide your product's date of purchase so That We Can display your coverage information. "
and if I continue to fill in the date of purchase then it would appear are like this:
"We're sorry, but We Are Unable to register your product with That purchase date. To complete registration, please submit your proof of purchase.
Your warranty is the same whether or not you register. See your service options "
so, what should I do?
please help for this problem quickly resolved perfectly.
Charlie
Indonesia

not like that, because of its web interface written in day / month / year
so what should I do? Anyone know the email contact apple is concernedwith thisproblem?

Ccmsping registration problem in Solution manager

hi,
I am installing CCMSPING agent to check "System Availability" from Solution Manager.
In our system ladscape we have multiple systems on sigle host. for eg) TP7 & DW1 on single host cpafisb8.
I have successfully registered the CCMSPING agent in Solman.
I have followed the Availability doc for registeration CCMSPING. Following are the major steps that i have done:
1)Download & extract CCMSAGENT from market place.
2)Configuration of Central Monitoring system.
3)Registration of CCMSPING using command u201Cccmsping -push -Ru201D.
4)Configured Availability Monitoring in Central System (i.e. Solution Manager) in RZ21.
As result i can see the stellite sytem node in RZ20 under " SAP CCMS Monitor Templates-->Availability and Performance Overview".
When i go to transaction "solman_workcenter" in tab "System Landscape management", i can see the staus of system as Green for the system i registered.
Now, the problem i facing in in transaction solman_workcenter is described as follows:
As i mentioned We have multiple systems on single host, for eg) TP7 & DW1 are on the same host "cpafisb8",
hence if CCMSPING has been registered for TP7 the status is green for DW1 too even if DW1 has no entry in RZ21.
Strange thing is DW1 was showing.
I have tried following three options to make the status correct in solman_workcenter:
1) I have maintained hostname for TP7 as "TP7.afis.chevrontexaco.net" which is alias for
hostname cpafisb8 in RZ21 & SMSY & status is correctly showing green for TP7 but still for DW1 which is not defined in RZ21, status is showing green.
2)I have unregistered the CCMSPING fron TP7. TP7 status has been changed to gray but strange thing happeneing was DW1 status was still green even no ccmsping process was running on the DW1 host.
3)I have registered the CCMSPING for TP7 with its central instance profile options using command:
ccmsping -R -push -n31 pf=/usr/chevron/TP7/profile/TP7_DVEBMGS31_cpafisb8
and agin configured TP7 in solution manager & status changed gray to green for TP7, but no change happening in DW1 status.
Can anyone please help on this strange behavior of Solman_workcenter.

Hi,
Thanks for he reply..
But i have already followed the process that you described or CCMSPING registration. and CCMSPING is transfering the data successully from satellite system to solution manger.
And as result of successul registration i can see the status of that satellite system as green in transaction "solman_workcenter".
But as i described earlier we have multiple systems registered on single host.for eg)SY1 & SY2 on host1
Hence even though the CCMSPING is not registred for SY2 & only registered or SY1 on host1 with RZ21 configuration in solution manager for SY1; SY2 status is also shown green in transaction solman_workcenter.
I want that only status of SY1 should be shown as green in solution manger under transaction "solman_workcenter".
I hope you understood the issue.
thanks

Registration problems using itunes Music Card

Hi - anyone out there having a problem registering with a music card? Seems music store has acknowledged redemption of card but will not allow registration because payment field demands credit card details which, naturally,I don't want to give!
Also support says there is a "None" button in payment field to indicate no credit card because you want to use a music card but when I register there is no such button!
Could my problem have been caused because I redeemed the music card BEFORE registering for an account?
Have sent an inquiry e-mail to iTunes but thought someone out there might be able to help out a bit quicker! Thanks

You redeem a card one time only. The entire amount is then transferred to the account that redeemed it. The card is of no use after this. The credit has beenr edeemed. it does not stay on the card at all.

MCU Design problem

Dear All,
please can any one help me in my project:
I want to design a simple communication cct. between the RS-232 port of the PC and the serial port of the 8052 MCU, also through this cct. should I send order to the MCU from the PC to control a remot control of any device(e.g. TV), I've succeed in the section of connecting the PC with the MCU, but I can't find solution for the control of the Remote control, if my problem is not obvious just let me know,please if you can send your suggestions on the following e-mails:
[email protected]
[email protected]
your efforts will be highly appreciated
regards

This sounds just like what happens at our EDI department here at work. The trading partners are sending us standard documents (not XML, but still standard formats) but they all contain semantic information that needs to be interpreted differently. Or they are sending different subsets of the standard. So each trading partner's document has a transformation that maps their document into our internal standard format.
I can see that with XML you would have the same situation. Initially you might write an XSL for each partner, but as you get farther along you should probably refactor those XSLs. You will probably find that the transformations are all quite similar, with only the details differing. So you should end up with a "core" XSL for a particular document, plus "override" XSLs for particular partners that import or include the core XSL.

Web service registration problem

Hi,
I must use a web service in MII transaction.
There is no problem about registration of web service In Ms-VisualStudio.Net environment , But problem in MII.
After registration in VS.Net there is generated an .xsd file near .wsdl file.
Is the problem with .xsd file MII can not bring it?
Thanks.

I inserted .xsd into .wsdl

Code Olympics , registration problem

hi,
I am not able to update the 'Features of Product" textbox on the registration page(GreenField Venture).The changes are not reflected.Copy-paste is also not working properly.
Is someone else is also facing the same problem?

what is Code Olympics ?
Regards
Raja

Registration problems

I recently downloaded the free trial with which I am very impressed. I have started cataloguing past photos and have ordered the full version (shh from Amazon - sorry!). Whilst waiting for it to arrive I want to keep working on my pictures - I assume the tags etc will be imported into the full edition when it is installed.
My problem is that everytime I complete the registration process form it 'fails to connect' despite me ticking all the boxes to be on mailing lists etc (which I don't normally like to do.) I'm in Europe (UK) and am running out of the number of times I can use the trial product - can you help?
Thanks

Thank you - yes but not just Firewall but all security things had to be disabled then it worked - will now scan for any nasties that came in at the same time!
Very impressed with the speedy response - thanks.
Gill

Sconadm registration problem

Hi there,
I'm having problems using sconadm to register. My registration properties file contains:
userName=XXXXXXX
password=XXXXXXX
hostName=
subscriptionKey=XXXXXXXXXX
portalEnabled=false
proxyHostName=ourcachehost
proxyPort=NNNN
proxyUserName=XXXXXXXXX
proxyPassword=XXXXXXXXXX
This command works Ok:
/usr/sbin/sconadm proxy -r register.txt
But this command gives an error:
# sconadm register -a -r register.txt -e softwareUpdate
sconadm is running
Authenticating user ...
Exception in thread "main" java.lang.reflect.UndeclaredThrowableException
at $Proxy6.getOfferingInstanceName(Unknown Source)
at com.sun.cns.basicreg.cacao.SWUPOMCacaoAdapter.getSWUPOfferingInstanceMBean(SWUPOMCacaoAdapter.java:145)
at com.sun.cns.basicreg.cacao.SWUPOMCacaoAdapter.setSubscriptionKey(SWUPOMCacaoAdapter.java:180)
at com.sun.cns.basicreg.BasicRegCLI.run(BasicRegCLI.java:706)
at com.sun.cns.basicreg.BasicRegCLI.main(BasicRegCLI.java:567)
Caused by: javax.management.InstanceNotFoundException: com.sun.scn:name=SWUPOfferingFactory,assetSubProfile=TODO,host=10.0.11.3,assetProfile=OperatingSystem,scnType=OfferingFactory,Vendor=Sun Microsystems Inc
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getMBean(DefaultMBeanServerInterceptor.java:1010)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getClassLoaderFor(DefaultMBeanServerInterceptor.java:1349)
at com.sun.jmx.mbeanserver.JmxMBeanServer.getClassLoaderFor(JmxMBeanServer.java:1300)
at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.getClassLoaderFor(DefaultMBeanServerInterceptor.java:285)
at com.sun.cacao.agent.DispatchInterceptor.getClassLoaderFor(DispatchInterceptor.java:474)
at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.getClassLoaderFor(AccessControlInterceptor.java:427)
at com.sun.jdmk.JdmkMBeanServerImpl.getClassLoaderFor(JdmkMBeanServerImpl.java:1130)
at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.getClassLoaderFor(InstrumDefaultForwarder.java:153)
at javax.management.remote.rmi.RMIConnectionImpl$4.run(RMIConnectionImpl.java:1306)
at java.security.AccessController.doPrivileged(Native Method)
at javax.management.remote.rmi.RMIConnectionImpl.getClassLoaderFor(RMIConnectionImpl.java:1303)
at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:766)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)
at sun.rmi.transport.Transport$1.run(Transport.java:153)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:466)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:707)
at java.lang.Thread.run(Thread.java:595)
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:247)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:126)
at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(RMIConnector.java:972)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:201)
... 5 more
# cat /etc/release
Solaris 10 11/06 s10s_u3wos_10 SPARC
Copyright 2006 Sun Microsystems, Inc. All Rights Reserved.
Use is subject to license terms.
Assembled 14 November 2006
The transport layer seems to be working Ok:
# /usr/lib/cc-cfw/platform/transport/bin/cctrunner -p
SUCCESSFUL PING
* Closing connection #0
There is a cacao error:
# tail /var/cacao/instances/default/logs/cacao.0
Jul 18, 2007 12:30:40 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.deactivate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Jul 18, 2007 12:30:40 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Jul 18, 2007 12:31:00 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.deactivate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Jul 18, 2007 12:35:39 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Jul 18, 2007 1:01:39 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Can you help?
Thanks in advance :-)
David

Hi again,
I've upgraded java:
# java -version
java version "1.5.0_12"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.5.0_12-b04)
Java HotSpot(TM) Server VM (build 1.5.0_12-b04, mixed mode)
but unfortunately the symptoms haven't changed:
# sconadm register -a -r register.txt -e softwareUpdate
sconadm is running
Authenticating user ...
Exception in thread "main" java.lang.reflect.UndeclaredThrowableException
at $Proxy6.getOfferingInstanceName(Unknown Source)
at com.sun.cns.basicreg.cacao.SWUPOMCacaoAdapter.getSWUPOfferingInstanceMBean(SWUPOMCacaoAdapter.java:145)
at com.sun.cns.basicreg.cacao.SWUPOMCacaoAdapter.setSubscriptionKey(SWUPOMCacaoAdapter.java:180)
at com.sun.cns.basicreg.BasicRegCLI.run(BasicRegCLI.java:706)
at com.sun.cns.basicreg.BasicRegCLI.main(BasicRegCLI.java:567)
Caused by: javax.management.InstanceNotFoundException: com.sun.scn:name=SWUPOfferingFactory,assetSubProfile=TODO,host=10.0.11.3,assetProfile=OperatingSystem,scnType=OfferingFactory,Vendor=Sun Microsystems Inc
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getMBean(DefaultMBeanServerInterceptor.java:1010)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.getClassLoaderFor(DefaultMBeanServerInterceptor.java:1349)
at com.sun.jmx.mbeanserver.JmxMBeanServer.getClassLoaderFor(JmxMBeanServer.java:1300)
at com.sun.jdmk.interceptor.DefaultMBeanServerInterceptor.getClassLoaderFor(DefaultMBeanServerInterceptor.java:285)
at com.sun.cacao.agent.DispatchInterceptor.getClassLoaderFor(DispatchInterceptor.java:474)
at com.sun.cacao.agent.auth.impl.AccessControlInterceptor.getClassLoaderFor(AccessControlInterceptor.java:427)
at com.sun.jdmk.JdmkMBeanServerImpl.getClassLoaderFor(JdmkMBeanServerImpl.java:1130)
at com.sun.cacao.common.instrum.impl.InstrumDefaultForwarder.getClassLoaderFor(InstrumDefaultForwarder.java:153)
at javax.management.remote.rmi.RMIConnectionImpl$4.run(RMIConnectionImpl.java:1308)
at java.security.AccessController.doPrivileged(Native Method)
at javax.management.remote.rmi.RMIConnectionImpl.getClassLoaderFor(RMIConnectionImpl.java:1305)
at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:768)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at sun.rmi.server.UnicastServerRef.dispatch(UnicastServerRef.java:294)
at sun.rmi.transport.Transport$1.run(Transport.java:153)
at java.security.AccessController.doPrivileged(Native Method)
at sun.rmi.transport.Transport.serviceCall(Transport.java:149)
at sun.rmi.transport.tcp.TCPTransport.handleMessages(TCPTransport.java:466)
at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(TCPTransport.java:707)
at java.lang.Thread.run(Thread.java:595)
at sun.rmi.transport.StreamRemoteCall.exceptionReceivedFromServer(StreamRemoteCall.java:247)
at sun.rmi.transport.StreamRemoteCall.executeCall(StreamRemoteCall.java:223)
at sun.rmi.server.UnicastRef.invoke(UnicastRef.java:126)
at com.sun.jmx.remote.internal.PRef.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnectionImpl_Stub.invoke(Unknown Source)
at javax.management.remote.rmi.RMIConnector$RemoteMBeanServerConnection.invoke(RMIConnector.java:972)
at javax.management.MBeanServerInvocationHandler.invoke(MBeanServerInvocationHandler.java:201)
... 5 more
# tail /var/cacao/instances/default/logs/cacao.0
Jul 18, 2007 3:25:21 PM com.sun.cacao.element.ElementSupport setAdministrativeState
FINE: Administrative state change to UNLOCKED : com.sun.cacao:type=ModuleManager,instance="com.sun.scn.offering.ProductRegistration"
Jul 18, 2007 3:25:21 PM com.sun.cacao.container.impl.ContainerPrivate init
INFO: Cacao Initialization completed
Jul 18, 2007 3:25:21 PM com.sun.cacao.common.utils.impl.ContainerUtils printContainerStatus
INFO: cacao.print.status: 0
Jul 18, 2007 3:26:43 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Jul 18, 2007 3:27:46 PM com.sun.scn.jmx.impl.AbstractComponent log
WARNING: SCNClientConfigImpl.activate("com.sun.scn.offering.SoftwareUpdate") -- failed, no such module
Thanks,
David

How can I debug an endpoint registration problem?

bash-3.00# sconadm register -a -r /RegistrationProfile.properties
sconadm is running
Authenticating user ...
failed registration!
This doesn't give me any information on how to solve my problem :( What can I do to debug?

are you sure the properties are all correct? post your registrationprofile.properties (without the sensitive values).
Edited by: 855363 on Jun 20, 2011 10:40 AM

PSE 6 - registration problem

I am so incredibly frustrated with Adobe right now.
I have been happily using PSE6 for my work for 4 years.
Last week, upon opening the program I got a white blank box instead of the registration box that I have
skipped for 4 years (lesson learned).
After researching forums, and trying to reinstall several times, I traveled 30 miles to Apple Genius bar yesterday
and they determined it was a "licensing" problem.
Last night I registered the product with Adobe. Still would not open.
This morning I tried to call them but of course they referred me to the chat.
I just spent one hour on chat and was told:
I truly understand your concern however, Photoshop elements 6 is an older version, we support only for latest version. Please visit the forums our Adobe experts will definitely give you the resolution.
and
I highly recommend you to purchase the latest version of Photoshop elements so that you will not face any issues.
So, I need a miracle from you at the forums. I have wasted so much time trying to get this resolved and need PSE for work.
One other thing that I don't know is involved. My daughter is taking a digital media course and she down loaded my PSE as well.
Also, she is doing a free trial of Flash and is using Creative Cloud. Problem seemed to start for me after this. She has uninstalled PSE on her computer now.
If I have to buy a new PSE - what version will work on OS 10.6.8

OMG - 99jon - can I send you cookies!!!!
THIS WORKED!!!!
Amazing!
Apple Genius Bar and Adobe chat couldn't help - hours spent trying to deal with them -
and in 5 minutes I get this response from you and magically I have my beloved PSE back.
Many many many thanks!!!!

Polycom MCU registration problem

Similar Messages

Maybe you are looking for