Poor On demand

Hello all. My on demand keeps freezing, so I’ve followed all the suggested routes, re-sets etc. to rectify the problem. Three calls to the so call customer help service, still the same problem! My question is about the BT wholesale broadband performance test. My download speed 6.16, up 0.33 and ping latency (ms) 41.00 is good as the max for my line is 7.15. When I checked the additional services enabled on my line, advanced test (premium for video), the results failed and says to raise a fault with your service provider, poor service throughput performance! Does anyone understand what this means as when I phone all they want me to do is reset box, hub or take a day off work to wait for an engineer to do the same!! Any help would be appreciated, many thanks, Steve.
Solved!
Go to Solution.

Up-date.........
It's a miracle !! Without the suggested help of an engineer, at the cost of £99 if a fault was discovered in my home. The on demand, catch up channels are all working fine, bt wholesale performance test for premium video now passed! Strange how things get sorted when you tell them to collect their box!!

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    >
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    I need to calculate the the demand variability for the requested raw material,
    Demand Variability for raw materials is calculated by taking the standard deviation of 52 data points, each point representing the total consumption in a week.
    The raw consumption data contains negative figures on many days, resulting from inventory adjustment transactions.  Aggregate consumption to a weekly bucket to keep variability from being artificially inflated by any negative figures from adjustments due to physicals, poor practices, or cycle counts.
    Calculation
    Calculate the consumption for every week based on MSEG-MENGE where MKPF-BUDAT falls within the week bucket from Sunday till Saturday. This is the value Xn.
    SUM all 52 Xn values for every week. This is Y.
    Divide the Y/52 = Z
    Calculate for that year the standard deviation
    SQRT (((Xn-Z)2)/n)
    Can you any one give the code for this condition.
    Thanks in advance.

    any help please...

  • Black Bars on Sides & Poor Upload to YouTube

            I have already tried converting my Mp4's from my camera to AVI and this will resolve the black bars but the end result is still poor video once uploaded...  I get the little red x in the lower left hand corner about poor display quality (see picture at bottom) If I work with the original Mp4s and leave the Black Bars on the side the videos looks fine... please help.  The AVIs are taking too much space once I convert them from Mp4 so I would like to leave that option out of this topic, unless someone can tell me how set Super or Prisim up to keep the file size the same when converting or how to convert an Mp4 to AVI in a smaller format that is usable by Premiere.
    These are the best specs I can give you guys after reading How To Ask A Question from Hunt....
    *   WINDOWS 7 64BIT os
    *   Adobe Project Settings - HD 1080i 30 presently
                           HD 1080i 30 (60i) formerly
    *   Adobe Settings - Default after a clean install of Windows 7
    *   Files - Working With raw Mp4 HD 1080/60i (all the same from the same camera)
        * w 1920 x h 1080
        * data rate 17029kbps
        * 59 fps
        * Audio bitrate 128 kbps
        * 2 channel stereo
        * 48 kHz
        * videos are about 500 mb in size each
    MY CAMERA
        Signal Type       Signal Type       NTSC
        Storage Media     Storage Media     SDHC slot
        Image Sensor     Sensor Type     CMOS
        Sensor Size     1/4.1"
        No. of pixels     4.7M
        Lens             Optical Zoom     20x (22x)
        Digital Zoom     220x
        Display             Main Screen     No. of pixels     230K
        Video Recording      Recording Format     H.264 HD
        Memory Application     Memory Application     Compatible Card     SDHC
    MY COMPUTER
        * Gateway DX4300-03
    General
        * Type Personal computer
        * Product Form Factor Mini tower
        * Width 7.1 in
        * Depth 17.3 in
        * Height 16.3 in
        * Weight 24.9 lbs
        * Desktop type Gaming system
    Processor
        * Type AMD Phenom X4 9750 / 2.4 GHz
        * Multi-Core Technology Quad-Core
        * 64-bit Computing Yes
        * Installed Qty 1
        * Max Supported Qty 1
    Cache Memory
        * Type L2 cache
        * Installed Size 2 MB
        * Cache Per Processor 512 KB ( 4 x 512 KB )
    Mainboard
        * Chipset type AMD 780G
    RAM
        * Installed Size 8 GB / 8 GB (max)
        * Technology DDR2 SDRAM
        * Form Factor DIMM 240-pin
        * Configuration Features 4 x 2 GB
    Storage Controller
        * Type Serial ATA - Integrated
        * Controller interface type Serial ATA-300
    Storage
        * Hard Drive 1 x 1 TB - Standard - Serial ATA-300 - 7200 rpm
        * Hard Drive 2nd Drive Simpletech 500gb drive (speed unknown) USB 2.0
        * Hard Drive 3rd Drive WD My Book Essential External Drive 1TB USB 2.0
    Optical Storage
        * Type DVD±RW (±R DL) / DVD-RAM
        * Disc Labeling Technology Labelflash Technology
    Monitor
        * Acer H203H
        * Sylvania Flatpanel TV extended
    Multimedia Functionality
        * TV tuner type Dual digital/analog TV
    Graphics Controller
        * NVIDIA GeForce GT 220 - updated yesterday
        * Graphics Processor / Vendor ATI Radeon HD 4650 (not in use)
        * Video Memory 1 GB
    Audio Output
        * Type Sound card - Integrated
        * Sound output mode 7.1 channel surround
        * Audio output compliant standards High Definition Audio
        * Speaker(s) 2 x Right / left rear channel
    Networking
        * Networking Network adapter - Integrated
        * Wireless LAN Supported Yes
        * Data Link Protocol Ethernet , Fast Ethernet , Gigabit Ethernet
    Expansion / Connectivity
        * Expansion Slots Total (Free) 1 ( 0 ) x Processor , 4 ( 0 ) x Memory - DIMM 240-pin , 1 ( 1 ) x PCI Express x1
        * Interfaces 8 x Hi-Speed USB - 4 pin USB Type A ( 4 front, 4 rear ) ,
          1 x Keyboard - Generic - 6 pin mini-DIN (PS/2 style) , 1 x Mouse - Generic - 6 pin mini-DIN (PS/2 style) ,
          1 x Display / video - VGA - 15 pin HD D-Sub (HD-15) , 1 x IEEE 1394 (FireWire) ,
          1 x Network - Ethernet 10Base-T/100Base-TX/1000Base-T - RJ-45 , 1 x Modem -
    Phone line - RJ-11 , 1 x Display / video - HDMI - 19 pin HDMI Type A , 1 x Storage - Serial ATA-300 - 7 pin Serial ATA
       *note the red 'X' in the lower left hand corner, as well as the black bars. This is how it looks when directly imported into Premiere (mp4 file from the camera)

    1. Open Premiere Elements 8.0.1 and set the project preset (new project dialog) = PAL AVCHD Full HD1080i25.
    2. In the program, Edit Menu/Preferences/General, have a check mark next to "Default Scale to Frame Size".
    3. Right click the Edit Mode Monitor, select Magnification, and have the set on "Fit".
    4.  Using Premiere Elements' Get Media/Files & Folders, import your  AVCHD 1920x 1080 16:9 video into the program. (You will see your video  in the Organizer.)
    5. Drag your video from the Organizer to the Timeline. Are you seeing a 4:3 version of it in the Edit Mode Monitor?
    6. If so, click on the Project Tab in the row below the active Organize (Blue) Tab to bring up the Project Media View.
    7. In the Project Media View, right click your video in the list to bring up the Interpret Footage dialog.
    8.  In the Interpret Footage dialog, under Pixel Aspect Raio, dot the  "Conform to:" and change the setting = Square Pixels (1.0). After you  click OK to that, see what your video now looks like in the Edit Mode  Monitor.
    Miscelleanous
    1. You can also use the Interpret Footage dialog for Frame Rate considerations.
    2.  Although the gspot read out does not give a reading for PAR (Pixel  Aspect Ratio), the PAR can be calculated from the SAR and DAR values  given since PAR = DAR/SAR and, in your case, 1.778/1.778 = 1.0. The DAR  is Display Aspect Ratio and the SAR is Storage Aspect Ratio.
    3.  What is the duration (seconds, minutes, hours) of the video that you  have been trying to use in Premiere Elements 8.0.1. You are working with  AVCHD which is a very resourve demanding format, and it appears that  you have 2 GB RAM installs that probably translates in much less  available and you do not say how much free hard drive space your  computer has. But, if the video in question is only of a few seconds  duration, we should be able to work through this pixel aspect ratio  issue.
    courtesy of AT Romano... 

  • Sky Go sound quality is poor

    Sky Go sound quality is poor, hollow and reverb like, and happens with 'on demand', 'on now' and I assume also 'downloads'. Sky Go is a great concept and feature, but this sound issue significantly reduces your enjoyment and deters you from using it. Other broadcaster apps work fine for me, When will this Sky one be fixed?

    just to clarify on Omicron's comment "Used Sky Go on my iPad 4 iOS 7  -  no sound problems; " - Do you actually mean no problems, but the sound quality is still poor? The point of this thread is to highlight the ongoing poor sound quality in Sky Go across all platforms, which many people on here suspect is due to overcompression. Could you confirm you are still having these issues, otherwise i am worried moderators may suspect the issue is fixed, which i can confirm from an episode of Blacklist on the train this morning is certainly not the case. Sound is still tinny, quiet and washed out on any downloaded porgram on iOS. Any news on if a fix for this is going to be in an update any time soon???  Omicron wrote:
    Hi, Further to my earlier response I have now done the following: Used Sky Go on my iPad 4 iOS 7  -  no sound problems; Streamed a short film from You Tube using my PC - no problems; Installed the BBC iPlayer on my PC and streamed Atlantis - no problem. So I'm reasonably confident that: The sound card on my PC is behaving itself; There is no problem with the original recording on the BBC; There i no problm with the Sky recording on my iPad. One possible conclusion is that Internet Explorer 11 version 11.0.9600.16384, and Google Chrome Version 30.0.1599.101 m working under Windows 8.1 64 bit are not fully compatible with Sky Go. Bob   

  • EA6500 - Sky On Demand LLC-Based Multiplexing problem

    Hi,
    I believe this is a fairly common problem.  I have fibre broadband with a UK provider.  They supply a BT Openreach modem and a fairly basic router which I've replaced with the EA6500. 
    According to reviews the EA6500 was pretty good although it did require a bit of online support to get it up and running to provide a stable and reasonably strong signal.
    I recently got a Wireless MINI connector from Sky TV to access their On Demand programmes.  The connector does connect to the router without problem but no content is available.  After variable and mostly poor customer support from Sky it would seem in the last month or so the problem with a number of routers has been resolved by setting the multplexing setting from VC to LLC-based.  It would appear this is not exclusive to Cisco/Linksys routers.
    Unfortunately it would seem that there are very few advanced settings on this modem, which is disappointing, but there is no way to even try the LLC setting.  Is there a workaround / setting / alternative that anyone more knowledgable could suggest? 
    I must say I bought this router for improved performance and the Cisco brand was appealing.  Aside from the good customer support, I will certainly be looking elsewhere next time as this quite expensive and supposedly superior product has been problematic from the moment I bought it.
    Any advice gratefully received.

    Thanks for the reply geekychix, much appreciated.
    I don't think it's an issue between a wired versus wireless connection.  Settings are pretty much as you've suggested and in the past there has been no difference between wired/wireless connection and I doubt this is the reason why.
    It seems I am not the only one with this issue.  The suggestion from Sky, only in recent months, has been to switch the multiplexing setting from VC to LLC.  This seems to work for many people like me who have been given the runaround.  As far as all other devices iPods, iPads, android phones, laptops etc, all working fine.This is probably the first router I've bought with such limited admin settings, which given the price and supposed ability, is not very useful.  Also the 5Ghz signal is suprisingly poor but works....after much tweaking.
    Therefore the one last thing to try is changing the multiplexing settings.  Since this cannot be done on this router I wondered if there is any alternative as opening ports, fiddling with MTUs etc is best left to the experts!.  I'm guessing not but I'd have to go back to the old crappy ISP router and essential stick a £100+ router in the bin.

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