Popularity Trends report always returns zero

Hello,
I have a SharePoint installed on “Windows server 2008 -R2”.
I have a SQL Data base installed on the same machine.
I create a new web application with port “2020”. Then I create w new site collection “Publishing”.
I activate the feature “Reporting” in the site collection level.
I Open central admin “Monitoring >> Configure usage and health data collection”. I checked “Enable usage data collection” Check box. And I Checked All “Events to Log” check boxes.
I have configures the following services applications :
-Business Connectivity Service
-Excel Services Application
-Search Service Application
-Security Token Service Application
-Application Discovery and Load Balancer Service Application
-WSS_UsageApplication.
I run the crawl search. And it is completed successfully.
The search service account is member of “WSS_WPG” group.
I have checked the following values from SharePoint PowerShell:
AppEventTypeId          : 00000000-0000-0000-0000-000000000000
EventTypeId                 : 1
EventName                   : Views
LifeTimeManagedPropertyName : ViewsLifeTime
RecentManagedPropertyName   : ViewsRecent
ApplicationName             :
RecommendationWeight        : 1
RelevanceWeight             : 1
RecentPopularityTimeframe   : 14
AggregationType             : Count, UniqueUsers
Rollups                     : SiteSubscriptionId, SiteId, ScopeId
TailTrimming                : 2
Options                     : AllowAnonymousWrite
IsReadOnly                  : False
I open the “default.aspx” page on the portal (I have opened it more than 10 times in different browser window).
Next day I open “popularity Trends” report, I found that it returns zero.
I open the “Analytics Report” data base. Then I open “AnalyticsItemData” table. There are already items in the table.
So I need to know why the “popularity Trends” excel sheet report returns zeros all the time.
ASk

Hi,
According to your description, the popularity Trends report always returns no records.
Please check the status of the 3 timer jobs: Microsoft SharePoint Foundation Usage Data Import, Microsoft SharePoint Foundation Usage Data Processing and Web Analytics
Trigger Workflows to see if they are configured to run at regular intervals.
Also you can take a look at the two links about the similar issue for more information:
http://www.myriadtech.com.au/blog/Ben/Lists/Posts/Post.aspx?ID=7
http://sharepoint.stackexchange.com/questions/66476/whats-popular-webpart-is-empty
Feel free to reply if there any progress.
Best regards,
Patrick
Patrick Liang
TechNet Community Support

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Popularity trends report always zero

I am migrating serveral site collections from SP2010 to SP2013 farm. After migrated the sites, I enabled "Reporting" feature in site collection feature list.
I found the usage report is always zero and after some research I performed the check suggested here:
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
I found the Receivers are not well defined. After running the powershell script suggested I am able to define the Receivers.
However, after 24 hours, all the reports still show zero. What else I can check? Thank you!

Hi Mark,
As I understand, usage report shows empty in your site collection. So far, you have confirmed the related two timer jobs work well as Inderjeet suggested, and defined new receivers as the blog you posted.
Below are the tips you should take into consideration when testing the issue:
1. Site we want to get web analytics report of should be in the content source.
2. Site should be accessed by normal users; site accessed by farm admin users will be ignored by web analytics.
3. Site should be accessed from client machines; site accessed with in server will be ignored by web analytics.
4. System pages like pages under _layouts, _catalogs and web service calls are ignored web analytics.
5. Also give at least 1 day to see data in usage report after you have accessed site.
Below are the suggestions you could check:
1.Confirm timer service is running, search service works well and run a full crawl for the site collection.
2.Ensure the account for Usage and Health Data collection has enough permission.
http://technet.microsoft.com/en-us/library/ee663480(v=office.15).aspx
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected] .
Rebecca Tu
TechNet Community Support

Popularity Trends Report - Zero Hits and Zero Unique Users

Popularity Trends Report - Zero Hits and Zero Unique Users. Search Service is working and returning results for generic look-ups. I have read numerous postings on this subject, but non that define a step-by-step trouble shooting method such
as what services/checks should be identified as running and so on. Any help would be appreciated. Would like to see what people are actually viewing on my site. Thanks in advance.

Hi,
According to your post, my understanding is that Popularity Trends Report return zero Hits and zero Unique Users.
I recommend to run some PowerShell scripts that added receivers to start data showing again.
For more information, you can refer to:
PowerShell Script to Workaround No Data in SharePoint 2013 Usage Reports
Here are some similar threads for your reference:
http://social.technet.microsoft.com/Forums/en-US/51c96873-de7e-4f38-ab2a-9f5a5efc8dd8/popularity-trends-report-always-zero?forum=sharepointadmin
http://social.technet.microsoft.com/Forums/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
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Popularity Trends Reports on Document Library gives 0 usage

Hi
I can get proper data on popularity trend report when I create for site collection or sub site.
But when I try to get popularity trend report for Document library, it gives 0 number as usage. And other thing is, I don't see "popularity trend" option in Announcement list.
Do I need to do anything to get proper data for doc library?
Thanks

Hi,
As I understand, you cannot get popularity trend report for Document library in SharePoint 2013.
1. about there is no “popularity trends” option in Announcement list.
As the following article said: Usage reports are only available for Document Libraries and Product Catalog lists. You could only use this feature in product catalog list.
The article below is about View usage reports in SharePoint Server 2013.
https://technet.microsoft.com/en-us/library/jj715890.aspx
2. About you could not get popularity trend report for Document library.
You could check popularity trend report for Document library after at least 24 hours for your actions on the document library.
If the issue still exists, you could follow the troubleshooting steps below:
1. Go to site settings > site collection administration > popularity and search reports, see if the reports there work.
2. If not, please re-run timer jobs and execute the commands below:
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageProcessingJobDefinition"} | fl
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageImportJobDefinition"} | fl
There is a similar case:
https://social.technet.microsoft.com/Forums/en-US/aa77db35-84ce-47fe-a9f9-82e6661181d3/popularity-trends-for-a-document-always-shows-zero?forum=sharepointadminprevious
Best regards,
Sara Fan
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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create or replace procedure ins_abc_tab(v1 varchar2) as
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Hi,
According to your description, the popularity Trends report always returns no records.
Please check the status of the 3 timer jobs: Microsoft SharePoint Foundation Usage Data Import, Microsoft SharePoint Foundation Usage Data Processing and Web Analytics
Trigger Workflows to see if they are configured to run at regular intervals.
Also you can take a look at the two links about the similar issue for more information:
http://www.myriadtech.com.au/blog/Ben/Lists/Posts/Post.aspx?ID=7
http://sharepoint.stackexchange.com/questions/66476/whats-popular-webpart-is-empty
Feel free to reply if there any progress.
Best regards,
Patrick
Patrick Liang
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Usage Reports and Popularity Trends

So I've set up my site and the Search Crawl is running. I've also got the Reporting feature activated and configured Usage and Health Data Collection. The WSS_Admin and WSS_WPG have access to the Log files.
However, the Popularity Reports are either disabled on some lists and libraries or the Popular Items continually shows NIL data. Likewise, the Popularity Trends and Usage Reports under Site Settings also show NIL data. I know that data is being
collected though, as the Search Reports do contain some (limited) data.
Is there a guide somewhere that shows exactly how to set this up because I can't seem to get it to work no matter what steps I follow.

1st thing make sure you properly configured the Usage and health "http://technet.microsoft.com/en-us/library/ee663480.aspx"
Check the ULS logs for more details about error.
check some post having similar issue:
http://social.technet.microsoft.com/Forums/en-US/1b42b517-79cc-43b9-b6f0-2e4639461cb1/empty-usage-data-in-sharepoint-2013
http://social.technet.microsoft.com/Forums/sharepoint/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
http://www.sharepointsecurity.com/sharepoint/sharepoint-development/empty-usage-and-health-reports-in-sharepoint-2013/
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

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Greetings!
I'm looking for a way to access all "popularity trends" data for a SharePoint 2013 publishing site in one place. I'm probably missing something pretty basic here, (I hope), but it seems if I pull up popularity trends for the site, all I get is
the hits & unique users for the site as a whole. If I go into my pages library and choose "Most Popular Items," I'm given a search results page that I can't run reports from. And if I select the "popularity trends" link under one of
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I've thought about doing a multi-select of pages from my site's Pages library, but I have more than 100 pages in the site, so I still can't get at everything all at once. Plus, the resulting usage.xlsx file just includes a lot of reports on individual
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Hi,
According to your post, my understanding is that you wanted to see the all popularity trends data for a site.
Where did you export the usage report?
Did you export the report from Popularity and Search Reports?
To view the Popularity Trends report for a site collection
Verify that the user account that is performing this procedure is a member of the Owners group.
In the site collection, on the Settings menu, click Site ettings.
On the Site Settings page, in the Site Collection Administration section, click Popularity and Search Reports.
On the View Usage Reports page, in the Usage Reports section, click Usage.
In the message box, click Open to open the report in Excel, or click Save or Save as to save the report.
Click the tabs to view the usage report for the different usage event types.
http://technet.microsoft.com/en-us/library/jj715890(v=office.15).aspx
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Passive Sentences always returns 0 in Readability Stats - Word 2013

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Marc Wiener

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