Usage Reports and Popularity Trends

So I've set up my site and the Search Crawl is running. I've also got the Reporting feature activated and configured Usage and Health Data Collection. The WSS_Admin and WSS_WPG have access to the Log files.
However, the Popularity Reports are either disabled on some lists and libraries or the Popular Items continually shows NIL data. Likewise, the Popularity Trends and Usage Reports under Site Settings also show NIL data. I know that data is being
collected though, as the Search Reports do contain some (limited) data.
Is there a guide somewhere that shows exactly how to set this up because I can't seem to get it to work no matter what steps I follow.

1st thing make sure you properly configured the Usage and health "http://technet.microsoft.com/en-us/library/ee663480.aspx"
Check the ULS logs for more details about error.
check some post having similar issue:
http://social.technet.microsoft.com/Forums/en-US/1b42b517-79cc-43b9-b6f0-2e4639461cb1/empty-usage-data-in-sharepoint-2013
http://social.technet.microsoft.com/Forums/sharepoint/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
http://www.sharepointsecurity.com/sharepoint/sharepoint-development/empty-usage-and-health-reports-in-sharepoint-2013/
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

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Hi Ram
We have two links “Popularity Trends” and “Popularity and Search Reports” in the site settings. By Clicking on the two links we can view the usage reports in SharePoint 2013.
More references:
http://technet.microsoft.com/en-us/library/jj715890(v=office.15).aspx
http://sureshpydi.blogspot.com/2013/06/usage-reports-and-popularity-trends-in.html
http://blogs.msdn.com/b/chandru/archive/2013/08/31/sharepoint-2013-web-analytics-report-where-is-it.aspx
http://www.prweb.com/releases/2012/8/prweb9821144.htm
Amit Kotha

Usage reports - Can we increase the number of days to show in the daily report?

Hello Friends,
When I navigate to site setting >Popularity trends>Usage report and generate the excel report, I get to see the Dialy report and Monthly report.
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Hi Praj,
In Usage report, number of days is determined by RecentPopularityTimeFrame property, and it is 14 by default. You could change the recent time period to be anything between 1 and 14 days.
http://blogs.technet.com/b/tothesharepoint/archive/2014/01/28/view-and-configure-usage-analytics-reports-in-sharepoint-server-2013.aspx
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http://office.microsoft.com/en-in/sharepoint-help/configure-audit-settings-for-a-site-collection-HA102866204.aspx
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[email protected]
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This is definitely starting to look like a bug to me. I see other bugs that relate to usage reports and they include steps and expected outcomes that differ from what we're seeing. I definitely recommend opening a case so that this can be reproduced, documented, and then a bug can be filed if necessary.
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Page 22 of this document will give you some numbers that will allow you to estimate the total data used for a meeting. Keep in mind these numbers are what Adobe saw as average consumption, yours may be higher or lower.
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Popularity trend/usage report is not working in sp2013. Data was not being processed to EVENT STORE folder which was present under the Analytics_GUID folder.

Hi
I am working in a sharepoint migration project. We have migrated one SharePoint project from moss2007 to sp2013. Issue is when we are clicking on Popularity trend > usage report, it is throwing an error.
Issue: The data was not being processed to EVENT STORE folder which was present under the
Analytics_GUID folder. Also data was not present in the Analytical Store database.
In log viewer I have found the bellow error.
HIGH -
SearchServiceApplicationProxy::GetAnalyticsEventTypeDefinitions--Error occured: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly
secured fault was received from the other party.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
HIGH - Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party.
CRITICAL - A failure was reported when trying to invoke a service application:
EndpointFailure Process Name: w3wp Process ID: 13960 AppDomain Name: /LM/W3SVC/767692721/ROOT-1-130480636828071139 AppDomain ID: 2 Service Application Uri: urn:schemas-microsoft-
UNEXPECTED - Could not retrieve analytics event definitions for
https://XXX System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
I have verified few things in server which are mentioned below
Two timer jobs (Microsoft SharePoint Foundation Usage Data Processing, Microsoft SharePoint Foundation Usage Data Import) are running fine.
APPFabric Caching service has been started.
Analytics_GUID folder has been
shared with
WSS_ADMIN_WPG and WSS_WPG and Read/Write access was granted
.usage files are getting created and also the temporary(.tmp) file has been created.
uasage logging database for uasage data being transported. The data is available.
Please provide pointers on what needs to be done.

Hi Nabhendu,
According to your description, my understanding is that you could not use popularity trend after you migrated SharePoint 2007 to SharePoint 2013.
In SharePoint 2013, the analytics functionality is a part of the search component. There is an article for troubleshooting SharePoint 2013 Web Analytics, please take a look at:
Troubleshooting SharePoint 2013 Web Analytics
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.U8NyA_kabp4
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Popularity Trends Report - Zero Hits and Zero Unique Users

Popularity Trends Report - Zero Hits and Zero Unique Users. Search Service is working and returning results for generic look-ups. I have read numerous postings on this subject, but non that define a step-by-step trouble shooting method such
as what services/checks should be identified as running and so on. Any help would be appreciated. Would like to see what people are actually viewing on my site. Thanks in advance.

Hi,
According to your post, my understanding is that Popularity Trends Report return zero Hits and zero Unique Users.
I recommend to run some PowerShell scripts that added receivers to start data showing again.
For more information, you can refer to:
PowerShell Script to Workaround No Data in SharePoint 2013 Usage Reports
Here are some similar threads for your reference:
http://social.technet.microsoft.com/Forums/en-US/51c96873-de7e-4f38-ab2a-9f5a5efc8dd8/popularity-trends-report-always-zero?forum=sharepointadmin
http://social.technet.microsoft.com/Forums/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Popularity Trends Reports on Document Library gives 0 usage

Hi
I can get proper data on popularity trend report when I create for site collection or sub site.
But when I try to get popularity trend report for Document library, it gives 0 number as usage. And other thing is, I don't see "popularity trend" option in Announcement list.
Do I need to do anything to get proper data for doc library?
Thanks

Hi,
As I understand, you cannot get popularity trend report for Document library in SharePoint 2013.
1. about there is no “popularity trends” option in Announcement list.
As the following article said: Usage reports are only available for Document Libraries and Product Catalog lists. You could only use this feature in product catalog list.
The article below is about View usage reports in SharePoint Server 2013.
https://technet.microsoft.com/en-us/library/jj715890.aspx
2. About you could not get popularity trend report for Document library.
You could check popularity trend report for Document library after at least 24 hours for your actions on the document library.
If the issue still exists, you could follow the troubleshooting steps below:
1. Go to site settings > site collection administration > popularity and search reports, see if the reports there work.
2. If not, please re-run timer jobs and execute the commands below:
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageProcessingJobDefinition"} | fl
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageImportJobDefinition"} | fl
There is a similar case:
https://social.technet.microsoft.com/Forums/en-US/aa77db35-84ce-47fe-a9f9-82e6661181d3/popularity-trends-for-a-document-always-shows-zero?forum=sharepointadminprevious
Best regards,
Sara Fan
TechNet Community Support
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