Popularity Trends Report - Zero Hits and Zero Unique Users

Popularity Trends Report - Zero Hits and Zero Unique Users. Search Service is working and returning results for generic look-ups. I have read numerous postings on this subject, but non that define a step-by-step trouble shooting method such
as what services/checks should be identified as running and so on. Any help would be appreciated. Would like to see what people are actually viewing on my site. Thanks in advance.

Hi,
According to your post, my understanding is that Popularity Trends Report return zero Hits and zero Unique Users.
I recommend to run some PowerShell scripts that added receivers to start data showing again.
For more information, you can refer to:
PowerShell Script to Workaround No Data in SharePoint 2013 Usage Reports
Here are some similar threads for your reference:
http://social.technet.microsoft.com/Forums/en-US/51c96873-de7e-4f38-ab2a-9f5a5efc8dd8/popularity-trends-report-always-zero?forum=sharepointadmin
http://social.technet.microsoft.com/Forums/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Similar Messages

Popularity Trends report always returns zero

Hello,
I have a SharePoint installed on “Windows server 2008 -R2”.
I have a SQL Data base installed on the same machine.
I create a new web application with port “2020”. Then I create w new site collection “Publishing”.
I activate the feature “Reporting” in the site collection level.
I Open central admin “Monitoring >> Configure usage and health data collection”. I checked “Enable usage data collection” Check box. And I Checked All “Events to Log” check boxes.
I have configures the following services applications :
-Business Connectivity Service
-Excel Services Application
-Search Service Application
-Security Token Service Application
-Application Discovery and Load Balancer Service Application
-WSS_UsageApplication.
I run the crawl search. And it is completed successfully.
The search service account is member of “WSS_WPG” group.
I have checked the following values from SharePoint PowerShell:
AppEventTypeId          : 00000000-0000-0000-0000-000000000000
EventTypeId                 : 1
EventName                   : Views
LifeTimeManagedPropertyName : ViewsLifeTime
RecentManagedPropertyName   : ViewsRecent
ApplicationName             :
RecommendationWeight        : 1
RelevanceWeight             : 1
RecentPopularityTimeframe   : 14
AggregationType             : Count, UniqueUsers
Rollups                     : SiteSubscriptionId, SiteId, ScopeId
TailTrimming                : 2
Options                     : AllowAnonymousWrite
IsReadOnly                  : False
I open the “default.aspx” page on the portal (I have opened it more than 10 times in different browser window).
Next day I open “popularity Trends” report, I found that it returns zero.
I open the “Analytics Report” data base. Then I open “AnalyticsItemData” table. There are already items in the table.
So I need to know why the “popularity Trends” excel sheet report returns zeros all the time.
ASk

Hi,
According to your description, the popularity Trends report always returns no records.
Please check the status of the 3 timer jobs: Microsoft SharePoint Foundation Usage Data Import, Microsoft SharePoint Foundation Usage Data Processing and Web Analytics
Trigger Workflows to see if they are configured to run at regular intervals.
Also you can take a look at the two links about the similar issue for more information:
http://www.myriadtech.com.au/blog/Ben/Lists/Posts/Post.aspx?ID=7
http://sharepoint.stackexchange.com/questions/66476/whats-popular-webpart-is-empty
Feel free to reply if there any progress.
Best regards,
Patrick
Patrick Liang
TechNet Community Support

Popularity Trends Reports on Document Library gives 0 usage

Hi
I can get proper data on popularity trend report when I create for site collection or sub site.
But when I try to get popularity trend report for Document library, it gives 0 number as usage. And other thing is, I don't see "popularity trend" option in Announcement list.
Do I need to do anything to get proper data for doc library?
Thanks

Hi,
As I understand, you cannot get popularity trend report for Document library in SharePoint 2013.
1. about there is no “popularity trends” option in Announcement list.
As the following article said: Usage reports are only available for Document Libraries and Product Catalog lists. You could only use this feature in product catalog list.
The article below is about View usage reports in SharePoint Server 2013.
https://technet.microsoft.com/en-us/library/jj715890.aspx
2. About you could not get popularity trend report for Document library.
You could check popularity trend report for Document library after at least 24 hours for your actions on the document library.
If the issue still exists, you could follow the troubleshooting steps below:
1. Go to site settings > site collection administration > popularity and search reports, see if the reports there work.
2. If not, please re-run timer jobs and execute the commands below:
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageProcessingJobDefinition"} | fl
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageImportJobDefinition"} | fl
There is a similar case:
https://social.technet.microsoft.com/Forums/en-US/aa77db35-84ce-47fe-a9f9-82e6661181d3/popularity-trends-for-a-document-always-shows-zero?forum=sharepointadminprevious
Best regards,
Sara Fan
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

How go generate Popularity Trends report for a custom list in SharePoint 2013

Hi,
I want to generate Popularity Trends report for a custom list in SharePoint 2013, is it possible?
Thanks
khadar pasha

According to
this link you should be able to access this option from the Items tab. for this to work, the Analytics Processing Component needs to be running.
Steven Andrews
SharePoint Business Analyst: LiveNation Entertainment
Blog: baron72.wordpress.com
Twitter: Follow @backpackerd00d
My Wiki Articles:
CodePlex Corner Series
Please remember to mark your question as "answered" if this solves (or helps) your problem.

Database file sometimes gets to zero size and zero file flags

I have a problem that on my system sometimes single database file gets to a state where it has zero size and zero file flags ( as if set chmod 0 file ).
My database runs 24/7 and there are multiple agents running at the same time. My database files are backed up and removed from time to time to protect stored data. So I guess that this error could come up when two agents get to backup or recover the database file at the same time. Though, it is hard to find if it is caused by this problem, so I'd like to ask if there is anyone who stumbled on same problem - where one database ends up in state of 0 flags and 0 size.

Hello, anyone has any tip about this issue?

Popularity trends report always zero

I am migrating serveral site collections from SP2010 to SP2013 farm. After migrated the sites, I enabled "Reporting" feature in site collection feature list.
I found the usage report is always zero and after some research I performed the check suggested here:
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
I found the Receivers are not well defined. After running the powershell script suggested I am able to define the Receivers.
However, after 24 hours, all the reports still show zero. What else I can check? Thank you!

Hi Mark,
As I understand, usage report shows empty in your site collection. So far, you have confirmed the related two timer jobs work well as Inderjeet suggested, and defined new receivers as the blog you posted.
Below are the tips you should take into consideration when testing the issue:
1. Site we want to get web analytics report of should be in the content source.
2. Site should be accessed by normal users; site accessed by farm admin users will be ignored by web analytics.
3. Site should be accessed from client machines; site accessed with in server will be ignored by web analytics.
4. System pages like pages under _layouts, _catalogs and web service calls are ignored web analytics.
5. Also give at least 1 day to see data in usage report after you have accessed site.
Below are the suggestions you could check:
1.Confirm timer service is running, search service works well and run a full crawl for the site collection.
2.Ensure the account for Usage and Health Data collection has enough permission.
http://technet.microsoft.com/en-us/library/ee663480(v=office.15).aspx
Regards,
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected] .
Rebecca Tu
TechNet Community Support

Report generation toolkit and signal express user step : problem of closing reference in "Stop" event

Hi all,
I'm trying to make a package of Vis to easily make Excel reports with Signal Express. I'm working on LabVIEW 8.2.1.
I'm using the report generation toolkit, so I build a .llb from my project which contains all the hierarchy of my steps, but also the hierarchy of dynamic VIs called.
I have made some steps, like "Open Workbook", "Write Data", etc.
My steps run well, excepts one step : "Close Workbook".
If my "Close Workbook" step is firing on "Run" Signal Express event, I have no error, so my reference is properly closed.
But if my "Close Workbook" step is firing on "Stop" Signal Express event, I have an error "1", from "Generate Report Objectrepository.vi".
I feel that I'm trying to use a reference which has been killed in the "Stop" step...
I would like to know what exactly do Signal Express on "Stop" event and why my close function does'nt run well.
Thanks,
Callahan

Hi Callahan,
SignalExpress (SE for short) does the following on the Stop event:
1. Takes the list of parameters that SE found on your VI's connector pane, and sets the values that the user set from the "Run LabVIEW VI" configuration page, if any.
2. Then tells the VI that SE is running the Stop event by setting the Enum found on your VI's front panel. This in turn should produce some boolean values telling your VI to execute the Stop case.
3. The VI is then run, with those values and states.
4. SE checks to see if any errors where returned.
5. Since this is the Stop event, SE releases the reference to the VI which it possesses.
Questions for you would be, is the reference to your Workbook linked to a control on your connector pane, or held in a uninitialized Shift Register. If it's held in a Shift Register, SE would not be aware of it, and would not be able to affect that reference.
Hope that helps. Feel free to post your LLB if it doesn't.
Phil

NISPOM Tool reports groups "Guests" and "Remote Desktop Users" have excessive privileges - remediation?

Greetings,
I'm running a security tool DISA provides and it's reporting that on my XP box the following:
"This group has privileges associated with it that may allow anonymous access to the system."
The group is:
"Guests"
I've already disabled the Guest account, however the account isn't the same thing as the group, so how does one go about limiting anonymous privileges associated with the group?

Remove any group membership if Guest account is member of.
You can also use restricted group policy to remove group membership on muliple computers at once.

Usage Reports and Popularity Trends

So I've set up my site and the Search Crawl is running. I've also got the Reporting feature activated and configured Usage and Health Data Collection. The WSS_Admin and WSS_WPG have access to the Log files.
However, the Popularity Reports are either disabled on some lists and libraries or the Popular Items continually shows NIL data. Likewise, the Popularity Trends and Usage Reports under Site Settings also show NIL data. I know that data is being
collected though, as the Search Reports do contain some (limited) data.
Is there a guide somewhere that shows exactly how to set this up because I can't seem to get it to work no matter what steps I follow.

1st thing make sure you properly configured the Usage and health "http://technet.microsoft.com/en-us/library/ee663480.aspx"
Check the ULS logs for more details about error.
check some post having similar issue:
http://social.technet.microsoft.com/Forums/en-US/1b42b517-79cc-43b9-b6f0-2e4639461cb1/empty-usage-data-in-sharepoint-2013
http://social.technet.microsoft.com/Forums/sharepoint/en-US/b94d2114-48a2-4ac8-aa10-b32762275611/popularity-trends-report-is-empty?forum=sharepointsearch
http://www.sharepointsecurity.com/sharepoint/sharepoint-development/empty-usage-and-health-reports-in-sharepoint-2013/
Please remember to mark your question as answered &Vote helpful,if this solves/helps your problem. ****************************************************************************************** Thanks -WS MCITP(SharePoint 2010, 2013) Blog: http://wscheema.com/blog

Looking for a way to export full Popularity Trends data

Greetings!
I'm looking for a way to access all "popularity trends" data for a SharePoint 2013 publishing site in one place. I'm probably missing something pretty basic here, (I hope), but it seems if I pull up popularity trends for the site, all I get is
the hits & unique users for the site as a whole. If I go into my pages library and choose "Most Popular Items," I'm given a search results page that I can't run reports from. And if I select the "popularity trends" link under one of
those search results, I get a usage report for a single, specific page.
I've thought about doing a multi-select of pages from my site's Pages library, but I have more than 100 pages in the site, so I still can't get at everything all at once. Plus, the resulting usage.xlsx file just includes a lot of reports on individual
pages.
There's got to be something more all-encompassing than this...right?
Help!

Hi,
According to your post, my understanding is that you wanted to see the all popularity trends data for a site.
Where did you export the usage report?
Did you export the report from Popularity and Search Reports?
To view the Popularity Trends report for a site collection
Verify that the user account that is performing this procedure is a member of the Owners group.
In the site collection, on the Settings menu, click Site ettings.
On the Site Settings page, in the Site Collection Administration section, click Popularity and Search Reports.
On the View Usage Reports page, in the Usage Reports section, click Usage.
In the message box, click Open to open the report in Excel, or click Save or Save as to save the report.
Click the tabs to view the usage report for the different usage event types.
http://technet.microsoft.com/en-us/library/jj715890(v=office.15).aspx
Thanks & Regards,
Jason
Jason Guo
TechNet Community Support

Popularity Trends not showing any data

Hi,
we are using SP 2013 RTM version and it is not showing any data in the usage statistics when we run the popularity trends reports. Is this a bug with SP 2013 RTM version? or am i missing something?
Thanks
techie

Hi,
Per my understanding, Popularity Trends report showing no data in your environment.
For narrowing down the issue, I suggest you check whether the two timer jobs “Microsoft SharePoint Foundation Usage Data Import” and “Microsoft SharePoint Foundation Usage Data
Processing” which are handling the usage report runs without issue.
More information about how to deal with this issue for your reference:
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VQKMGHkfqwU
http://snowburnt.blogspot.com/2014/12/how-to-troubleshoot-sharepoint-usage.html
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
Thanks
Patrick Liang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Blurred image of hit and run truck

Hi everybody,
This isn’t your regular community topic discussion but I’m hoping someone out there can help me with a blurred image. The picture is of the truck that scraped up the back of my Honda and then ran off—a hit and run. Fortunately no one was hurt and I was able to get a picture of the person after a bit of a chase, but upon looking at the picture it’s so blurred I can’t get a clear license plate or even the first few letters/numbers to report the hit and run.
ANY and ALL help is so appreciated. I’m more upset that the person didn’t have the decency to stop after knowing she/he had hit my car. It’s quite disheartening that some people have no respect for other’s property.
Thank you in advance = )
-M.R.

You might try FocusMagic (www.focusmagic.com). The picture is probably too much for it to handle and it apears to be rather small to pull out the license number, but I believe you can run it in demonstration mode, without purchase, to see if it makes enough of an improvement. It has been awhile since I purchased it and don't remember about "demo mode".
It does reduce motion blur and you can adjust the direction of movement adjustment as well as the amount. There is a preview window. Be sure to work on a copy of the original file.
Best of luck.
Bill

Enhancement request for VAT Report of Customer and Vendor.

Hello SAP Gurus,
Have enhancement request for adding new fields in existing VAT report of Customer and Vendor like user id, GL account etc.
As I am fresher, can you please help me that how I need to approach. Thanks for your support.
Regards,
Saleem

Hello Saleem,
Almost all fields required for VAT reporting are available in standard tax report
S_ALR_87012357 .
You have to configure the layout from the selection screen as below
regards
pb

Popularity trends for a document always shows zero

Hello Friends,
When I select a document in a library, and I select Popularity trends from the activated ribbon for that library, in the excel report I see zero always, even though I worked on that particular document so many times.
I would like to have an idea of the number of views on documents.
This is possible via the ribbon - Files - popularity trends, I believed.
One of the files has been worked on by me and my colleague, but shows 0 hits everywhere !
Please provide your advice to resolve this.
Thanks.

Hi Rebecca,
I also ran the timer jobs with the commands you provided. Please see the outputshp below:
DisplayName                 : Microsoft SharePoint Foundation Usage Data Processing
Service                     : SPUsageService
WebApplication              :
Server                      :
LockType                    : Job
Schedule                    : daily between 01:00:00 and 03:00:00
Title                       : Microsoft SharePoint Foundation Usage Data Processing
Description                 :
LastRunTime                 : 8/09/2014 1:23:57
Retry                       : False
IsDisabled                  : False
VerboseTracingEnabled       : False
HistoryEntries              : {, , , ...}
EnableBackup                : False
DiskSizeRequired            : 0
CanSelectForBackup          : False
CanRenameOnRestore          : False
CanSelectForRestore         : False
Name                        : job-usage-log-file-processing
TypeName                    : Microsoft.SharePoint.Administration.SPUsageProcessingJobDefinition
Id                          : d25443b9-5c63-4dc2-8222-42d8f792df9d
Status                      : Online
Parent                      : SPUsageService
Version                     : 2568780
Properties                  : {}
Farm                        : SPFarm Name=SharePoint2013_Config_prd
UpgradedPersistedProperties : {}
DisplayName                 : Microsoft SharePoint Foundation Usage Data Import
Description                 : Imports usage log files into the logging database.
Service                     : SPUsageService
WebApplication              :
Server                      :
LockType                    : None
Schedule                    : every 5 minutes between 37 and 0
Title                       : Microsoft SharePoint Foundation Usage Data Import
LastRunTime                 : 8/09/2014 8:46:00
Retry                       : False
IsDisabled                  : False
VerboseTracingEnabled       : False
HistoryEntries              : {, , , ...}
EnableBackup                : False
DiskSizeRequired            : 0
CanSelectForBackup          : False
CanRenameOnRestore          : False
CanSelectForRestore         : False
Name                        : job-usage-log-file-import
TypeName                    : Microsoft.SharePoint.Administration.SPUsageImportJobDefinition
Id                          : cc8ad12d-2a22-4b97-8ec2-6b829de24603
Status                      : Online
Parent                      : SPUsageService
Version                     : 2568776
Properties                  : {}
Farm                        : SPFarm Name=SharePoint2013_Config_prd
UpgradedPersistedProperties : {}

Popularity trend/usage report is not working in sp2013. Data was not being processed to EVENT STORE folder which was present under the Analytics_GUID folder.

Hi
I am working in a sharepoint migration project. We have migrated one SharePoint project from moss2007 to sp2013. Issue is when we are clicking on Popularity trend > usage report, it is throwing an error.
Issue: The data was not being processed to EVENT STORE folder which was present under the
Analytics_GUID folder. Also data was not present in the Analytical Store database.
In log viewer I have found the bellow error.
HIGH -
SearchServiceApplicationProxy::GetAnalyticsEventTypeDefinitions--Error occured: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly
secured fault was received from the other party.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
HIGH - Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party.
CRITICAL - A failure was reported when trying to invoke a service application:
EndpointFailure Process Name: w3wp Process ID: 13960 AppDomain Name: /LM/W3SVC/767692721/ROOT-1-130480636828071139 AppDomain ID: 2 Service Application Uri: urn:schemas-microsoft-
UNEXPECTED - Could not retrieve analytics event definitions for
https://XXX System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
I have verified few things in server which are mentioned below
Two timer jobs (Microsoft SharePoint Foundation Usage Data Processing, Microsoft SharePoint Foundation Usage Data Import) are running fine.
APPFabric Caching service has been started.
Analytics_GUID folder has been
shared with
WSS_ADMIN_WPG and WSS_WPG and Read/Write access was granted
.usage files are getting created and also the temporary(.tmp) file has been created.
uasage logging database for uasage data being transported. The data is available.
Please provide pointers on what needs to be done.

Hi Nabhendu,
According to your description, my understanding is that you could not use popularity trend after you migrated SharePoint 2007 to SharePoint 2013.
In SharePoint 2013, the analytics functionality is a part of the search component. There is an article for troubleshooting SharePoint 2013 Web Analytics, please take a look at:
Troubleshooting SharePoint 2013 Web Analytics
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.U8NyA_kabp4
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Popularity Trends Report - Zero Hits and Zero Unique Users

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