Popularity Trends Reports on Document Library gives 0 usage

Question

Hi
I can get proper data on popularity trend report when I create for site collection or sub site.
But when I try to get popularity trend report for Document library, it gives 0 number as usage. And other thing is, I don't see "popularity trend" option in Announcement list.
Do I need to do anything to get proper data for doc library?
Thanks

Answer 1

Hi,
As I understand, you cannot get popularity trend report for Document library in SharePoint 2013.
1. about there is no “popularity trends” option in Announcement list.
As the following article said: Usage reports are only available for Document Libraries and Product Catalog lists. You could only use this feature in product catalog list.
The article below is about View usage reports in SharePoint Server 2013.
https://technet.microsoft.com/en-us/library/jj715890.aspx
2. About you could not get popularity trend report for Document library.
You could check popularity trend report for Document library after at least 24 hours for your actions on the document library.
If the issue still exists, you could follow the troubleshooting steps below:
1. Go to site settings > site collection administration > popularity and search reports, see if the reports there work.
2. If not, please re-run timer jobs and execute the commands below:
Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageProcessingJobDefinition"} | fl
  Get-SPTimerJob | where {$_.TypeName -like "Microsoft.SharePoint.Administration.SPUsageImportJobDefinition"} | fl
There is a similar case:
https://social.technet.microsoft.com/Forums/en-US/aa77db35-84ce-47fe-a9f9-82e6661181d3/popularity-trends-for-a-document-always-shows-zero?forum=sharepointadminprevious
Best regards,
Sara Fan
TechNet Community Support
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