Popups Not Printing

Hi.
I am generating printed documentation of chapters in my help
file that contain popups. When I check the printed documentation,
it only contains the topics contained in the table of contents -
none of the popups were included.
The particular chapter that I am printing, contains images of
forms. I have defined each of the fields in the image as hotspots
using RoboHelp's "Shed" functionality, so that when the user clicks
on a field, its description is displayed on the screen as a popup.
I tried searching Peter Grainge's site to see if there was
any information about how to get them into the printed
documentation, but unfortunately our firewall is blocking the
scripts that are being run on his site.
I am using RoboHelp Office X5 ver 5.0.1, MS Office 2000 SP 3
and the primary layout is in Winhelp 2000.
Any help that can be provided would be appreciated.
Thanks
Bryan

Hi Peter.
Thanks for the quick reply.
It's one of those "can't see the forest through the trees"
events. I never even looked at the drop-down selection list. I just
figured it would contain a list of the TOC topics, not all of the
topics.
Cheers
Bryan

Similar Messages

  • Spool OK, Printer not printing

    Experts,
    While I try printing documents from SAP on a dedicated printer, some are printing normally and others, despite a "Completed" status in the Spool list and the SAP Print GUI Popup, are not getting printed. BTW, they appear fine on the Print preview too...
    Could this have something to do with the actual forms (Sapscript/Smartforms)?
    OR
    Could it be a BASIS Printer config issue?

    Hi,
      I am facing a similar issue here with the labels. In one SAP Script we have 3 labels being printed. Out of those only one is getting printed. For other one it is generating a spool but never prints it. For the succesful one it also generates the spool but prints it too !! I have no idea why is this happening. I tried following :
    1. The same script is there in one more server. I print from there on the same printer. It printes everything.
    2. I tried to print the ITF file of the problamatic labels on the problamatic server. It also prints. Only through script its not printing.
    Help me out here.. Please !!!!!
    Thanks
    Anuj

  • Installed Maverick on new IMac and printer will not print

    I purchased a new IMac in December after always having PCs so there has been a learning curve for me.  A few days ago I installed the Maverick update.  So far, so good except my printer no longer will print.  I have a new Canon MC7120 printer/scanner.  I am still able to scan, but not print.  When trying to print, I have received a popup telling me to install software.
    Would you be able to walk me through what I am suppose to do?  I am assuming I am to install software again that I installed when I purchased the printer.  Being new to Macs, I don't want to do something I shouldn't.  Your help would be appreciated.  Thank you

    The printer is not listed as supported on this page:
    OS X: Printer and scanner software available for download
    You may be able to get it to work with the software from here:
    Canon U.S.A. : Consumer & Home Office : PIXMA MG7120

  • Send report output to SPOOL only, but do not print

    It looks like I'm almost there, just one more issue to solve We had a report with ALV output to the screen. The customer requested that we make this report available to run in batch, with its output sent to the spool.
    What I've done now is create a wrapper program that calls GET_PRINT_PARAMETERS with parameters to suppress the dialog and retain the spool job (release parameter is empty) after completion.
    When the 'valid' flag is x'ed, submits the original report like this:
        SUBMIT zcheck_nsn_hers TO SAP-SPOOL
                               SPOOL PARAMETERS print_parameters
                               ARCHIVE PARAMETERS archi_parameters
                               WITHOUT SPOOL DYNPRO.
    However when I execute the wrapper report, I still get a popup to print the job. Afterwards, the spool request remains and can be viewed (perfect!). Now all I want to do is make sure that SAP does not try to print it immediately.
    Is that something that I can control from the program, or could this be in the settings for the spool (i.e. automatically print when a job arrives)?
    Thanks in advance!

    Hi,
        In FM GET_PRINT_PARAMETERS pass space to IMMEDIATELY
      CALL FUNCTION 'GET_PRINT_PARAMETERS'
        EXPORTING
          destination    = 'Dest'
          list_name      = 'name'
          immediately    = ' '
          no_dialog      = 'X'
        IMPORTING
          out_parameters = print_parameters
          valid          = valid_flag.
    Regards,
    Srini.

  • File spooling but not printing - InD CS3

    I am at a loss as to why InD CS3 (and Acrobat and Reader) will not print to a shared printer. Illustrator CS3 and Photoshop CS3 will print to this shared printer. Why not InD CS3? This has been ongoing since CS3 came out.
    The file spools, all images and fonts are downloaded but the file never appears in the print queue. Not on the originating machine or the sharing machine. It just vanishes.
    CS3 Pro versions Loaded on Mac G5 dual 2gig (non-intel) running Tiger. Three other machines have the same issue. All various machine configs (G4 single/Tiger, G5 dual 1.8/Tiger, and an Intel iMac/Leopard).
    - Printer is shared through a networked G3 running Jaguar (yeah, yeah, working on it).
    - The printer is an Epson SP1400
    - All drivers updated on all machines.
    - All CS3 patches done.
    - Permissions done.
    - OnyX system maintenance done.
    - Preferences trashed. Machines restarted (printer and macs).
    - The InD CS3 file can be printed from CS3 to a networked Panasonic postscript printer. So it's not the file.
    - The InD file can be saved down using Interchange to CS2 and that will print to the shared printer.
    - The InD CS3 file will print to this printer if the printer is connected directly to the machine it is printing from.
    Apple and Epson have pointed out that because other CS3 apps do print to the printer, there is something going on with InD, Acrobat and Reader and the sharing function. Is it the G3 and Jag? Or something to do with CUPS or .local or a sharing protocol? Please help me out with this.

    Anything interesting in the logs on the printing machine or the sharing machine?
    In the Print button in the Adobe Print dialog, click the popup to Error Handling and tell it to cough up an error page if it fails to print. Maybe the printer will give you feedback about why it's failing then.
    If that does nothing, then what if you print the file to postscript and drop the PS file onto the printer icon in the Dock? That would at least guarantee you were getting a file and let you experiment with why it isn't making it all the way through the process.
    A final thought is to raster it completely [make a Transparency Flattener set to 100% raster @ whatever DPI] and see if just a bitmap will print correctly. That tells you if it's something weird with the postscript at least.
    It's all guesses, really. But at least it might give you something new to play with... Best of luck!

  • Annotation does not print

    I have a text annotation that does not print even though it was created with the Print flag set to true. The example PDF can be seen at http://home.fuse.net/mikebrungs/output.pdf
    The popup text note in the upper left hand portion of the page is viewable in the PDF but will not print out to paper no matter what I do. Hopefully someone can help.
    Mike Brungs
    MedPlus Inc.

    On the Adobe knowledgebase page for Reader it indicates that you can choose to print comments from within Reader, but this is not true. I am using Reader 8.0 on a Windows computer, and just want to be able to
    print the comments on the page from Reader so that I don't have to bug the designer (who has Pro) every time I want to print with comments. Can this be done, or not. And if not WHY NOT!
    http://help.adobe.com/en_US/Reader/8.0/help.html?content=WS58a04a822e3e50102bd615109794195 ff-7bdf.html
    Print a PDF
    If the desired printing option is in the Print dialog box, set it there rather than through the printer driver. The computer you wish to print a PDF from must be connected either to a local, shared, or network printer and be configured to use that printer.
    Choose File > Print Setup (Windows), File > Page Setup (Mac OS), or File > Print (UNIX) to choose a paper size, page orientation, and other general printing options. The options vary with different
    printers and drivers. See your printer driver documentation for details.
    To print comments, such as sticky notes, in the Preferences dialog box, choose Commenting and select Print Notes And Pop-ups.
    Note: To open Preferences in Windows, choose Edit > Preferences. In Mac OS, choose Reader > Preferences.
    Click the Print button , or choose File > Print.
    Choose a printer from the menu at the top of the Print dialog box.
    (Mac OS) Choose an option from the Presets pop-up menu.
    In Windows or UNIX, click Properties to set any additional options available with the printer driver. In Mac OS, set printer driver options in the Print Center.
    To print comments or forms, select an option from the Comments And Forms pop-up menu.
    Indicate which pages you want to print, and then click OK.

  • Color LaserJet Pro MFP M176n installed but not printing

    Hello Everyone,
    I have problem with my printer Color LaserJet Pro MFP M176n.
    at thebegining i try to install it buteverytime i run the installer it give me HP Installer error, so i installed the Microsoft Net Framework 3.5 and run the install and it was working perfict, i install the driver on USB cable and after it show me successfull and print test page and finish, so i click print test page and in printer and fax the printer M176n Show 1 printing job and then 0 but no print came out i try again same, i remove the cable and plug it again the printer is responding perfictly but still not printing i check the scanner and its working fine but only the printing is not, so i try to install it through network and it was sccessfully installed with IP but when i print, still the same 1 printing Job but nothing came out of the printer when it came 0 printing job.
    Please help......
    - Windows is windows XP 32bit
    - Printer name   Color LaserJet Pro MFP M176n PCLms
    Thanks
    I did try to use Scan Doctor, the printer didnt print at the first check but when it ask forenternal print test page it printed then it ask me toif it print of not and i click yes it print in enternal print so it ask me to remove and reinstall so i did 2 to 3 times and still same will  not print but when run Scan doctor it will print on enternal print .....
    Wael Hilal

    Hello @ Averus89, 
    Welcome to the HP forum. 
    I understand you have done quite a lot to resolve your M176n and its connection to the ePrint service. 
    I would like to help you with this issue. 
    If the printer is not printing the web services info sheet, or allowing you to add it to HP Connected, I
    would set a manual DNS. 
    I wont go into great detail about setting this up. From your post, I feel you know your way around the printer and your network. If I am mistaken, let me know. I will go into detail. 
    The DNS to try is:
    Primary: 209.244.0.3
    Secondary: 209.244.0.4
    Set the DNS then try printing the web services info page again. 
    Let me know if this helps. 
    Aardvark1
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

  • HP Laserjet 4100 on network will not print

    Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
    My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
    I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
    I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
    Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
    Any suggestions?

    I am struggling with the same problem. I have two HP 4100dtn printers on ethernet. Each has a manually assigned IP address. I can set up the printer(s) just fine in the Print & Fax Preference and Snow Leopard finds the printer just fine when I enter the IP address and chooses the correct HP Driver.
    When I try to print, my print job appears in the queue as expected, than an error appears that something about a "bad command". Sorry, I'm home right now and don't have direct access to the printer so I can't give you the precise language of the message, but the gist of the message is that the system tried to connect to the printer to send the print data but the printer does not know how to respond to the command that was sent.
    It's as if the firmware in the 4100 just doesn't have something in it's lexicon that Snow Leopard needs. The HP web site is no help. One page I found says the printer is supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01664444&jumpid=regR1002USEN ) and another page I found says that it is not supported (http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&obje ctID=c01879014&jumpid=regR1002USEN). The HP on line chat won't let me log in and hold a chat with HP unless I know the Serial Number of the printer, which I don't have here at home.
    More to follow tomorrow.
    Anyone have any ideas?

  • HP Laserjet 4100 will not print in Snow Leopard

    Since I’ve installed Snow Leopard, I have not been able to print with my HP Laserjet 4100.
    My set-up: new 24” iMac, many hard drives and more. Two devices: HP Color Laserjet 5550 and HP Officejet J5750 are connected to the iMac through a USB Hub. Although initially scanning did not work with the J5750, I was able to make that work once additional drivers were downloaded from HP. Both work fine.
    I also have an older HP Laserjet 4100 which has been my steady workhorse for years. It only has Ethernet and serial port outlets. It is connected to an AT&T 2-Wired Ethernet Hub/DSL Modem (model 2701HG-B) that is connected to the iMac.
    I’ve contacted HP and Apple about this problem. None of the three people I worked with at Apple could help and the HP representative was unsure if they could help but that it would cost me $40 to find out. According to HP website, since Apple Talk no longer exists, we are required to input the IP for the device. For the 4100, the IP address is 10.0.1.100. I tried this two ways: in the “Add Printer” window under “IP,” inputted as the IPP, and inputted as the HP Jetdirect Socket (as per the HP instructions). When this is done, the printer shows up when you give a print command. However, it does not show up in the “Add Printer” window under “default” or anywhere else.
    Status: If I connect the 4100 Ethernet cable directly to the back of the iMac, the “Supply” level indicates the true level of toner in the 4100. However, it will not print. If I connect the 4100 Ethernet cable to the Ethernet hub, the supply level does not show nor can I print.
    Any suggestions?
    Chuck Stewart
    < Edited by Host >

    Well, another week has gone by without a solution.
    Again, here is the problem:
    I have a 24" iMac connected to a USB hub and an AT&T 2-Wire DSL/ethernet hub. When I upgraded to Snow Leopard 10.6.1 and now the update 10.6.2, the two printers on the USB hub work fine but the HP Laserjet 4100dtn does not print. This old printer has only ethernet or serial ports. I've downloaded and installed the HP driver updates from Apple and HP to no avail. According to HP, I must add the 4100 manually using its IP. I've followed the instructions while adding a printer to select IP- HP Jetdirect - Socket. The address of the printer is 10.0.1.100. When I type this in, the window says that this is a valid and complete address. It searches and then says the "Print Using:" is a Generic PostScript Printer. The driver for this printer, I believe, should be "HP LaserJet 4100 Series v.3010.107" Regardless, when I click Add the window "Determining Installable Options" shows "Status: Connecting to printer..." It never establishes a connection.
    The 2-Wire DSL/Ethernet Hub/Modem, has an IP of 192.1687.1.66, Submask 255.255.255.0 and Router (DNS) 192.168.1.254.
    If I plug the ethernet cable directly from the printer to the iMac, the supply level shows correctly but will not print. If I plug the ethernet cable from the printer to the 2-Wire and then to the iMac, it neither shows supply level nor prints.
    Any suggestion as to how to fix this problem? (I've been on the phone with 3 different Apple respresentatives and 1 HP representative with no success.)

  • Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

    Products:
    HP Officejet Pro 8600
    Macbook Pro (Mac OS X, Version 10.7.5)
    Macbook Air (OS X, Version 10.8.2)
    Question:
    Why did my Macs initially print fine, but now will not print at all?
    Full Story:
    I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
    The HP Officejet 8600 was added to my network about 2 months ago.  
    I added a Macbook Pro and a Macbook Air about 3 weeks ago.  Both Macs printed just fine for about a week.  Then suddenly they stopped.  I spent about 2 hours on the phone with HP Service, and they finally said it must be my router.  So I called Netgear.  Netgear was useless!  They wanted me to agree to charges for services before they would even discuss the issue.  
    Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
    The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600.  The PCs print fine.  
    The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
    Please help, I appreciate any support.  
    As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
    Thank you,
    This question was solved.
    View Solution.

    Hi,
    More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
    First try unplugging the router for 30 seconds.
    Plug it back to the power and wait for 2-3 minutes.
    Turn the HP printer Off and back On, then check for any difference.
    If the same persists, try changing your router configuration as following
    Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
    Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
    Click the Advanced tab.
    Click the Setup option from the menu, then click on WAN Setup.
    Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
    Click the LAN Setup on the same Setup menu.
    Set the RIP Version as RIP-2 and Apply the changes.
    Reboot your router and then check for any change.
    I hope you may find that information useful, you may also use the user guide below for further information:
    http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • In Pages (5.2), in a table, superscript is not only not printing, but not printing the text around it. Bizarre

    In Pages (5.2), in a table, superscript is not only not printing, but not printing the text around it. Any answers?

    Known issue now for almost 9 months.
    Use Pages '09 if you have it.
    Peter

  • I just updated my Ipad 2 last night with iOS 7.04 now I can't print shipping labels from Paypal. I downloaded a different browser, Dolphin, per Paypal's suggestion. Still can not print. It says it has lost connection with the server.help!.

    Hello! I updated my Ipad now I can not print USPS labels from Paypal. I used my boss' Ipad not updated and worked fine. I am dependent on my Ipad to print these labels for me. I can print anything else I want, like email or packing slips. Any thoughts? I would go back to the previous version if anyone knows how to do that.

    Hello Sapo11,
    To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
    Thanks for your time.
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • HP Photosmart 6510 e-All-in-One Printer Does Not Print Black Ink

    I have run all the troubleshooting listed from HP and the "check" warrenty doesn't come up blank.  I would like to not have to purchase a new printer to fix this any help would be greatly appreciated:
    1) Rebooted Printer
    2) Installed new printer cartridge (2nd one) - really not happy about this as that represents almost $50 in HP ink
    3) Checked venting - Not the problem
    4) From Tools ran head cleaner - still only prints colors (or grey)
    I've liked HP printers for a long time, but after reading the forums I'm really seeing an issue with the model I puchased.  I don't mind purchasing HP ink and my printer isn't a high volume use printer so I expect it to last beyond 1 year 1 day.
    I have the SN and product number available if a tech needs.
    Chris

    Hi @crfldf 
    Have you completed all of the steps in the following document; Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages.
    Although I hope this resolves the issue, it might not. If the issue persists, please post back with your warranty status. Use the following link to check your warranty.
    If your printer is still in warranty, please call HP and explain the issue you are experiencing. The number to call HP is 1-800-474-6836 for Canada and US, or you can Contact HP Worldwide.
    If your printer is out of warranty, let me know and I will do my best to help. Thanks. I look forward to hearing from you.
    If I hear back from you and you require further assistance, I will send you a private message to gather some information. If I send you a message, you can click the little envelope on the top right hand corner of the forums page to check the message;
      - In support of Movember
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Print only allows to save as All Files* - will not print .pdf

    Had Reader 9, now 10.  Received document, saved as .pdf. Attempted to print this .pdf, but when click Print, document needed to be saved again, but was only giving me format as All Files* to save in.  Still did not print.  Have checked all Printer settings -still won't print.  Conflict in 9 and 10? Do I need to somehow reinstall 9 - as that was working?

    Vielen Dank -
    but why would the advanced tab change as I never had changed that feature in other .pdf s   .  Is it default with 10?
    Usually the printer shows - Print to file, and allows me to change the format, whether as a .docx, .jpeg or .pdf, but that option wasn't available.
    Technology is changing too fast for me to catch up and master!!!!

  • HP Deskjet 1510 will not print

    Hi Everyone,
    I am not really tech savy so please be patient.
    BEFORE I CONTINUE PLEASE NOTE I HAVE READ OTHER MESSAGES REGARDING THIS TOPIC HOWEVER I AM STILL AT A LOSS.
    I have purchased a hp deskjet 1510 printer. I am having trouble printing from a word document or pdf file or a photo etc. I can photocopy however not print.
    I have uninstalled the program and reinstalled. I have made sure that the printer is selected as the default printer etc. 
    If anyone could help, it would be greatly appreciated. 
    Thanking you in advance.

    I am having real problems as well. It will not let me set the 1510 as default printer, telling me its not part of hte network.
    I have spend 3 hours looking through this site to find answers and not one person on this site has managed to get a satisfactory answer and an explanation what is wrong. All you keep getting told is uninstall it and it will be fine.
    I've uninstalled, re-installed, installed, everything and nothing is working.
    Can someone PLEASE sort out what is wrong and provide a proper solution which doesn't involved uninstalling and reinstalling software which should work when we buy the bloody machine.
    If I don't get a fix its going back to the shop and I'll buy a canon or an epsom, because the 1510 as it sits is a complete waste of money if you cannot even get the sodding thing to work when you buy it.

Maybe you are looking for